Your calls always answered within 5 rings.
Good and effective liaison as always. I wasn't impressed by Air France - (delays, poor provisions on board, lack of entertainment but good staff) otherwise all good.
Wonderful company, so helpful. Best I have ever dealt with.
Kept informed and updated - fabulous service
As always Alan White was excellent in finding flights for me
There is a reason I keep coming back to DialAFlight but this holiday exceeded expectations. Langkawi - what a place. Wayne did us proud. Truly the trip of a lifetime.
Very happy - always deliver
Great flights and always at the end of the phone for queries. Great service
Informed and knowledgable advice and support. My go-to travel company
Polite, courteous and very helpful
Jack was superb as always. Thank you DialAFlight. Will be using you again
I always book with DialAFlight. Staff are very helpful especially Oli. My husband and I are both elderly and need a lot of patience and understanding
Michael did a fantastic job. We were well taken care of and it was excellently planned.
Excellent seats in Business pre-arranged by Curtis. All smooth until return from Mongolia but even then Curtis was on the case and noticed we had missed the connection in Istanbul & contacted me. Very impressive. We highly recommend him and DialAFlight and have put several friends his way in past years!
The third time I have booked through DialAFlight and have received an excellent service. A very friendly and professional company.
As always, the service and attention to detail was perfect. Thank you Grant; here's to my next trip.
This is our 6th trip booked through DialAFlight and have recommended to family and friends who have also booked multiple trips with them now too. Can’t recommend enough!
Great service, as usual. Would definitely recommend DialAFlight
Everything was perfect. Always so efficient and reliable.
Connection outbound too long. Should have been on an earlier flight. Return was almost too short - they told us to run!
Excellent flight choice - perfect timing, amazing hotel, superb all round
Gino booked flights and hotels for a 2 centre stay in Mexico and gave us suggestions for things to do. Had the most amazing time, hotels were excellent and locations great. We could not have done it ourselves at the price
Brilliant as usual. And thank you to Julie Harris! The food was really excellent on the flight!
Keep up the great work
Russell was incredibly helpful and ensured everything was set for me ahead of my trip!
Singapore pick up was a bit hectic as we couldn't find our driver. It would he helpful to know that as soon as you come out of customs you are in the arrivals hall and need to turn to the left where the pick up drivers wait.
As efficient as always!
As usual, great service
The return flight from Doha was akin to being in a zoo
Friendly responsive and efficient
EvaAir flight was extremely cold. Complained to no avail .
Vietnam is tricky to pin down. It's colourful but austere; hard-working but playful. And it's impossible to ignore the war that has left an indelible mark, culturally and historically.
This long, slim country of incredible natural beauty has a coastline groaning with inviting sandy stretches and tropical islands off the south-west and southern tip.
'War tourism' is part of the experience, and Americans make up the greatest proportion of Western visitors. But the country has been rebuilt, the trees replanted and the Vietnamese look to the future, not the past. It has one of south-east Asia's fastest-growing economies and has set its sights on officially becoming a developed nation during the course of 2020. The atmosphere is vibrant and the welcome is smiling.
In the capital Hanoi, where my trip begins, the foggy city is brightened by sprays of peach blossom and kumquat trees.
There's plenty to see – and not nearly enough time to take it all in. Walking solemnly past Ho Chi Minh's body in a glass box guarded by four uniformed men is strange. Visiting the Hanoi Hilton prison, where communists and then GIs were interned, is horrifying.
The late Senator John McCain's jumpsuit, kit and parachute are on show. He was shot down flying a Skyhawk in 1967 and imprisoned in Vietnam until 1973.
There are pictures of GIs eating Thanksgiving dinner, playing pool or cards, smiling. A former PoW, who was held here for nearly six years, told me these photographs were set-ups. This was no holiday camp.
But for many years McCain, who died in 2018, had made a habit of returning to Vietnam and staying in the same room at the Metropole Hotel. On one of my visits a few years ago, I even saw him in the hotel bar.
This wonderful colonial hotel, with its prettily lit outdoor pool, is in the heart of the old city just a short walk from his former prison.
Hanoi is the place to try street food – and it's cheap. The '36 streets and 36 wares' in the Old Quarter, which dates from the 11th century, brim with markets and delicious-smelling brews.
Pop-up food stalls line the pavements. People sit on tiny stools eating from bowls.
We travel further south, to Hue and Hoi An on the central coast. In Hue, you can see the remnants of Vietnam's past when emperors ruled and grand palaces such as the former Imperial Citadel – a Unesco World Heritage Site – and mausoleums were built in their honour. The Tu Duc and Khai Dinh tombs from the Nguyen dynasty are ornate, elaborate and dripping in gold.
At the Tu Duc tomb, there's a large stone tablet with the lament of the emperor, who had 150 concubines yet never managed to produce an heir.
Hoi An is relaxed and bars are filled with gap-yearers. This is the place to have a suit whipped up.
Then it was on to Ho Chi Minh City, still commonly known as Saigon. This sophisticated city is home to millions of scooters that navigate the streets like dancing ants.
There's more war tourism here – from the harrowing War Remnants museum, which focuses on the grisly effects of Agent Orange and the Cu Chi tunnels outside the city.
The prospect of crawling on my hands and knees in the dark puts me off going inside. Just being at the entrance to this extraordinary network system, 124 miles in length, used by the Viet Cong during the war, gives me the shivers.
Back in town you can wander hassle-free, day or night. The market is hot, sticky and heady. In the surrounding streets, you can have a pedicure for a few pounds.
But Saigon also does high-end pampering beautifully. The Park Hyatt has city glamour. The wonderful swimming pool, three floors up and surrounded by trees, is long enough to do decent laps.
If you want to feel the sand between your perfectly manicured toes, Saigon is any easy jumping-off point for islands off the South and South-West coast such as Con Dao and Phu Quoc.
At Con Dao the Six Senses resort is perched discreetly on a mile-long beach. Con Dao was once a prison island, set up by the French in 1861, and you can still visit the great, eerie buildings in the main town.
You can walk, run, swim, cycle, do all manner of water sports and even learn how to cook the fragrant Vietnamese delicacies we've been enjoying.
Relaxation is the theme. By the end of the week, I feel well-nourished in mind and body – and more than ready to sing the praises of this captivating country.
First published in the Daily Mail - January 2020
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