Your calls always answered within 5 rings.
Great service
Excellent service as always
Very efficient. 5 stars
Exceptional high quality service. I will be using you both personally and for corporate business for the forseeable future. Rupert and Ethan were first rate. Thank you
We had an amazing time and look forward to booking again with DialAFlight. Stevi was amazing throughout and it was a honeymoon trip to remember.
Bradley was really helpful with everything -will definitely contact him again for future travels
All very good, thank you!
When you check in for the joint BA/QR flight from KUL to LHR, you can't check in online on the BA app. We got to KUL with 3 hours to go and joined a massive queue, but a Qatar staff member plucked us from obscurity and took us to a machine where we checked in and got boarding passes - and then we got to go to a smaller queue to bag drop. All flights were on time.
All good. Five stars
What an amazing trip. Mapped out perfectly by Lily Gardner. Everything was perfectly timed and arranged. Looking forward to booking the next one.
As always - very knowledgable and professional service
Harry has been so great - patient and knowledgable. Thank you for my superb holiday.
Jim is always really helpful and informative - would definitely use for our next trip
As usual, quality service and excellent execution was delivered by my super agent Robbie!
Finnair was not to the same standard of Japanese Airlines, even though the flight attendants were excellent.
Matt is always helpful. Prompt to find the right flights for us, and offers to help check-in when required. We are pleased to recommend him to others.
As always, very pleased
With DialAFlight, every trip exceeds expectations, thanks to a personal contact who knows exactly what we want and expect.
Everything from my first phone enquiry through to final notification was handled professionally. The App proved invaluable when checking bookings.
My friends and I have used DialAFlight for many years for our holidays to many different destinations. Always excellent service from Stuart and the team following our flight and making sure everything is on time or informing us of any changes 10/10 !
Brilliant. Ray is excellent. Love the App.
Good advice and contact for re-assurance provided by Jack Sulliman.
Darryll Hansford is excellent!
Great service as always - already planning my next trip so will be back
Flights all arranged perfectly and at the best times to make the whole trip work out fine
With hindsight, I’d have preferred a different route home. But everything went smoothly and that was really reassuring.
Great service from Doug. It's so good to have a service where you can speak to someone quickly when needed and not an automated service
Thai Aairways serves the most disgusting food I have eaten on a plane. It's terrible, cheap horrible wine and sloppy food and sandwiches
Ash was transparent when discussing our different options for our wildlife tour. This was high quality, reliable and the transfers, accommodation and tour were of good quality, on time and well organised. We will definitely use Ash again as he has given us the trust and confidence we want.
Thank you DialAFlight and Ellie in particular, for your valued help, knowledgeable advice and excellent communication before and during our fab time in Vietnam and Phu Quoc. I would like to say an 11 out of 10 service if that is possible!
Vietnam is tricky to pin down. It's colourful but austere; hard-working but playful. And it's impossible to ignore the war that has left an indelible mark, culturally and historically.
This long, slim country of incredible natural beauty has a coastline groaning with inviting sandy stretches and tropical islands off the south-west and southern tip.
'War tourism' is part of the experience, and Americans make up the greatest proportion of Western visitors. But the country has been rebuilt, the trees replanted and the Vietnamese look to the future, not the past. It has one of south-east Asia's fastest-growing economies and has set its sights on officially becoming a developed nation during the course of 2020. The atmosphere is vibrant and the welcome is smiling.
In the capital Hanoi, where my trip begins, the foggy city is brightened by sprays of peach blossom and kumquat trees.
There's plenty to see – and not nearly enough time to take it all in. Walking solemnly past Ho Chi Minh's body in a glass box guarded by four uniformed men is strange. Visiting the Hanoi Hilton prison, where communists and then GIs were interned, is horrifying.
The late Senator John McCain's jumpsuit, kit and parachute are on show. He was shot down flying a Skyhawk in 1967 and imprisoned in Vietnam until 1973.
There are pictures of GIs eating Thanksgiving dinner, playing pool or cards, smiling. A former PoW, who was held here for nearly six years, told me these photographs were set-ups. This was no holiday camp.
But for many years McCain, who died in 2018, had made a habit of returning to Vietnam and staying in the same room at the Metropole Hotel. On one of my visits a few years ago, I even saw him in the hotel bar.
This wonderful colonial hotel, with its prettily lit outdoor pool, is in the heart of the old city just a short walk from his former prison.
Hanoi is the place to try street food – and it's cheap. The '36 streets and 36 wares' in the Old Quarter, which dates from the 11th century, brim with markets and delicious-smelling brews.
Pop-up food stalls line the pavements. People sit on tiny stools eating from bowls.
We travel further south, to Hue and Hoi An on the central coast. In Hue, you can see the remnants of Vietnam's past when emperors ruled and grand palaces such as the former Imperial Citadel – a Unesco World Heritage Site – and mausoleums were built in their honour. The Tu Duc and Khai Dinh tombs from the Nguyen dynasty are ornate, elaborate and dripping in gold.
At the Tu Duc tomb, there's a large stone tablet with the lament of the emperor, who had 150 concubines yet never managed to produce an heir.
Hoi An is relaxed and bars are filled with gap-yearers. This is the place to have a suit whipped up.
Then it was on to Ho Chi Minh City, still commonly known as Saigon. This sophisticated city is home to millions of scooters that navigate the streets like dancing ants.
There's more war tourism here – from the harrowing War Remnants museum, which focuses on the grisly effects of Agent Orange and the Cu Chi tunnels outside the city.
The prospect of crawling on my hands and knees in the dark puts me off going inside. Just being at the entrance to this extraordinary network system, 124 miles in length, used by the Viet Cong during the war, gives me the shivers.
Back in town you can wander hassle-free, day or night. The market is hot, sticky and heady. In the surrounding streets, you can have a pedicure for a few pounds.
But Saigon also does high-end pampering beautifully. The Park Hyatt has city glamour. The wonderful swimming pool, three floors up and surrounded by trees, is long enough to do decent laps.
If you want to feel the sand between your perfectly manicured toes, Saigon is any easy jumping-off point for islands off the South and South-West coast such as Con Dao and Phu Quoc.
At Con Dao the Six Senses resort is perched discreetly on a mile-long beach. Con Dao was once a prison island, set up by the French in 1861, and you can still visit the great, eerie buildings in the main town.
You can walk, run, swim, cycle, do all manner of water sports and even learn how to cook the fragrant Vietnamese delicacies we've been enjoying.
Relaxation is the theme. By the end of the week, I feel well-nourished in mind and body – and more than ready to sing the praises of this captivating country.
First published in the Daily Mail - January 2020
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