Would never use anybody else
Always in contact to check everything OK. Marshall gave us great customer service
As always, Ashley handled our booking with his usual efficiency and courtesy. Unfortunately we have cause to complain about the way we were treated by Qatar but our issues are with them and not Ashley or DialAFlight.
Lucas always does an amazing job - thanks again
Ed Chivers was amazing
Just the perfect service - thank you Monika
Will definitely use DialAFlight again - highly recommended.
Very helpful professional service - everything taken care of completely so you don’t have to worry about anything
Brilliant service
Really enjoyable three weeks. Flight crew A1. Would recommend to anyone. Well done
Adam is superb at his job
An accomplished travel company which puts the client's interest at the forefront of everything it does. Thank you Calvin. I will certainly do business with you again.
Same service as always - excellent
Everything worked like clockwork
DialAFlight makes going on holiday very easy and the follow up details and customer care throughout the holiday is exceptional. Jim Camahin is highly recommended in his endeavours to keep things running smoothly and remains in touch throughout our holidays to ensure the best possible experience.
It would be good to warn travellers that KL airport is complicated and not very well sign-posted. You need plenty of time to change from international to national travel.
Very pleased with your service
Thank you Marie and Jerry for being so helpful and efficient. I always come back to DialAFlight as you never fail my family
Connie was very helpful and responsive... couldn't have been better!
Very good company. Can phone them. Don't talk to a computer. Rang from Thailand and they answered phone promptly and sorted my problem.
Amazing holiday in Vietnam, thank you for your help
Reid was amazing - listened to me and booked all of my trip making the whole process so very easy. I would recommend Reid to all of my friends
As always our travel consultant Dominic was amazing. He did a fabulous job with our booking and we had the most amazing holiday!
It was great to speak to someone rather than waste time trying to book online
All went well
DialAFlight changed our return flight very efficiently, as requested. We have always found them extremely efficient and friendly.
Will always use DialAFlight. Great team.
Really like the communications from you through the process. Definitely would recommend
Excellent service and all went very smoothly.
Niall’s expertise has once again been much appreciated.
Vietnam is tricky to pin down. It's colourful but austere; hard-working but playful. And it's impossible to ignore the war that has left an indelible mark, culturally and historically.
This long, slim country of incredible natural beauty has a coastline groaning with inviting sandy stretches and tropical islands off the south-west and southern tip.
'War tourism' is part of the experience, and Americans make up the greatest proportion of Western visitors. But the country has been rebuilt, the trees replanted and the Vietnamese look to the future, not the past. It has one of south-east Asia's fastest-growing economies and has set its sights on officially becoming a developed nation during the course of 2020. The atmosphere is vibrant and the welcome is smiling.
In the capital Hanoi, where my trip begins, the foggy city is brightened by sprays of peach blossom and kumquat trees.
There's plenty to see – and not nearly enough time to take it all in. Walking solemnly past Ho Chi Minh's body in a glass box guarded by four uniformed men is strange. Visiting the Hanoi Hilton prison, where communists and then GIs were interned, is horrifying.
The late Senator John McCain's jumpsuit, kit and parachute are on show. He was shot down flying a Skyhawk in 1967 and imprisoned in Vietnam until 1973.
There are pictures of GIs eating Thanksgiving dinner, playing pool or cards, smiling. A former PoW, who was held here for nearly six years, told me these photographs were set-ups. This was no holiday camp.
But for many years McCain, who died in 2018, had made a habit of returning to Vietnam and staying in the same room at the Metropole Hotel. On one of my visits a few years ago, I even saw him in the hotel bar.
This wonderful colonial hotel, with its prettily lit outdoor pool, is in the heart of the old city just a short walk from his former prison.
Hanoi is the place to try street food – and it's cheap. The '36 streets and 36 wares' in the Old Quarter, which dates from the 11th century, brim with markets and delicious-smelling brews.
Pop-up food stalls line the pavements. People sit on tiny stools eating from bowls.
We travel further south, to Hue and Hoi An on the central coast. In Hue, you can see the remnants of Vietnam's past when emperors ruled and grand palaces such as the former Imperial Citadel – a Unesco World Heritage Site – and mausoleums were built in their honour. The Tu Duc and Khai Dinh tombs from the Nguyen dynasty are ornate, elaborate and dripping in gold.
At the Tu Duc tomb, there's a large stone tablet with the lament of the emperor, who had 150 concubines yet never managed to produce an heir.
Hoi An is relaxed and bars are filled with gap-yearers. This is the place to have a suit whipped up.
Then it was on to Ho Chi Minh City, still commonly known as Saigon. This sophisticated city is home to millions of scooters that navigate the streets like dancing ants.
There's more war tourism here – from the harrowing War Remnants museum, which focuses on the grisly effects of Agent Orange and the Cu Chi tunnels outside the city.
The prospect of crawling on my hands and knees in the dark puts me off going inside. Just being at the entrance to this extraordinary network system, 124 miles in length, used by the Viet Cong during the war, gives me the shivers.
Back in town you can wander hassle-free, day or night. The market is hot, sticky and heady. In the surrounding streets, you can have a pedicure for a few pounds.
But Saigon also does high-end pampering beautifully. The Park Hyatt has city glamour. The wonderful swimming pool, three floors up and surrounded by trees, is long enough to do decent laps.
If you want to feel the sand between your perfectly manicured toes, Saigon is any easy jumping-off point for islands off the South and South-West coast such as Con Dao and Phu Quoc.
At Con Dao the Six Senses resort is perched discreetly on a mile-long beach. Con Dao was once a prison island, set up by the French in 1861, and you can still visit the great, eerie buildings in the main town.
You can walk, run, swim, cycle, do all manner of water sports and even learn how to cook the fragrant Vietnamese delicacies we've been enjoying.
Relaxation is the theme. By the end of the week, I feel well-nourished in mind and body – and more than ready to sing the praises of this captivating country.
First published in the Daily Mail - January 2020
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