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Ray Taylor was always very helpful and responsive to any questions. We had an amazing trip!
This was a fantastic holiday and adventure experience of a lifetime as well as a relaxing holiday.
The Lacto OVO vegetarian meal on Thai is not vegan. We eventually found a vegan option for the return flight to UK by ordering something like the European Vegan option.
Efficient team especially Joe Orton.
Jeff provided an excellent service. All transfers went smoothly and we were pleased with the price. We were let down by one hotel which was under construction on arrival and did not offer the services advertised. This was disclosed less than 24 hrs prior to arrival.
Molly was a fab agent to deal with. Very helpful pre and during the trip. Abbie also was helpful in helping me sort out flight delays and chauffeur contacts
Lauren, who dealt with our flights was fabulous. Nothing was too much trouble. The only downside we had was being told by one of Lauren's colleagues that we needed to pick up our bags in Bangkok. This was incorrect
While not everything went to plan, you managed to resolve these issues quickly and without fuss
Matthew was recommended to me. I would have no hesitation in recommending him to others
Assistance organised by DialAFlight was perfect
Brilliant service, would definitely recommend and use again.
Charlie and his team could not have done any more - can not recommend them enough. A big thank you
Absolutely stunning 3 weeks away, beautiful accommodations and everything ran to schedule. Couldn't have asked for better. Well done to Libby Mcgarry
Absolutely fantastic from start to finish (apart from delayed return flight). Many thanks to Elizabeth for her vast amount of help and support!
Thank you Leo Thompson-Persaud for going above and beyond to organise an amazing trip for us!
Not all flights were satisfactory and seat choice was not available on online check in so a bit disappointing
Everything went to plan, well organised.
Very good service from young Fraser as always
Matthew as always was great, thanks for your help
Everything went to plan - no fuss or worry. Excellent.
All went very well, thank you
Received regular emails throughout. Everything went like clockwork. Brilliant flight but did pay more for extra leg room which wasn’t cheap.
Saf Patel was outstanding. Service went above and beyond to help us.
Vinny does all my bookings - he’s always very helpfu looking at all my flight options and he always gives me a courtesy call the day before my flight
Rosie was with us every step of the way planning our trip. We had several hotels and six flights, so it was quite complicated. Her knowledge, advice and professionalism was very reassuring. I had never organised a trip with so many bookings involved and Rosie was brilliant. The trip was brilliant, the hotels were super and the flights all pieced together perfectly.
Excellent service. Many thanks
My trip went as planned thanks to DialAFlight.
Keep up your good work. I would like to thank you again for organising my last trip back from Bangkok and wish you all the best for the future.
We had a fantastic holiday in Vietnam. Marshall Finnimore arranged everything and it all went like clockwork. We did not need to worry about anything other than enjoying our holiday. We will definitely be using DialAFlight again in the future.
Keep up the good work - you never fail me
Few countries have experienced such a rapid change in fortune and character as Cambodia, so recently a victim of the Pol Pot regime and now firmly established in the tourist firmament.
Our guide Vin introduced us to the 21st century charms of Siem Reap, in the north-west of the country.
'Now we are a peaceful people and the situation is different,' said Vin. 'I wish you a pleasant stay in Cambodia.'
It turned out to be very pleasant indeed. And Vin was right about the people: wherever we went, they were indeed peaceful and unfailingly courteous.
Siem Reap is enjoying its second coming. Following the 'rediscovery' of the temples of Angkor by French archaeologists in the 1860s (altogether the country is said to have about 4,000 temples), the town became a beacon for wealthy travellers.
It continued that way until the late Sixties, when the likes of Charlie Chaplin and Jackie Kennedy came to call. Then war, famine and fear kept outsiders well away right up until less than 20 years ago.
Everyone says you have to see Angkor Wat at sunrise to capture its full glory, but we felt relieved when Vin said we would start our tour at 10am. We were then amazed to find we practically had the place to ourselves.
'Where are all the people?' I asked as we drove around the massive moat.
'On the other side,' he replied. He meant we had approached via the East Gate, a grand ruin of a lodge leading to a gravel drive that takes you up to the main temple. With dappled sunlight foraging through the swaying trees and a crumbling building in the distance, we could almost have been visiting a stately home in Gloucestershire.
What took me by surprise was the perfect symmetry, the motifs, the detail on the bas-reliefs – and we hadn't even set foot inside yet.
Vin ushered us into the shade and asked us to sit on giant pieces of sandstone. We didn't move for the next 40 minutes as he went about his lecture, producing maps and plans and dealing patiently with interruptions from us that tended to start with: 'But how ...?' or 'So, why ...?'
Our questions were all trying to make sense of such an extraordinary feat, one that took 37 years to complete and involved stone either being dragged from a quarry 50 miles by elephant or on bamboo rafts 100 miles by river. No wonder King Suryavarman II is such a hero.
As we moved from one level to the next, getting closer to the central shrine, Vin pointed at scaffolding and explained that tourists were not allowed access to the highest point. He said the reclining Buddha was a sight to behold – but sadly one that would elude us.
'Do people ever just climb up when no one's looking?' I asked. 'There doesn't seem to be much security.'
'You want to go up?' he said. Vin made a call from his mobile. Ten minutes later, a man with a walkie-talkie appeared. 'Come,' he said. We made a dash for the scaffolding, ducking under some tarpaulin and climbing the steep steps. My new guide had two lookout men posted near the top. 'We have five minutes,' he said. We rushed here and there and, yes, I got to see the reclining Buddha looking majestically calm and serene.
It was almost 2pm by the time we got back to our town centre hotel. La Residence d'Angkor is the place to stay - it's lush and luxurious.
Vin also wanted us to see Ta Prohm (the jungle temple where Tomb Raider was filmed) and the mysterious Bayon, where the shapes of gigantic faces are etched into stone towers, before taking our positions high above the plain to watch the sunset.
We ate spectacularly well at La Residence, but we also came up trumps at the Rina Rino restaurant on Pub Street.
Next morning, we did watch the sun rise over Angkor Wat – along with a few thousand other spectators from all over the world.
Later, we drove 45 minutes to Tonlé Sap, the largest freshwater lake in South-East Asia and home to entire villages built on stilts. Houses are erected on rafts that can be towed to different areas depending on water levels. Families can move ten times a year.
We hired a dragon boat and explored some of the channels leading to the main lake. It was utterly enthralling. Men fish at night and spend most of the day beating the whitebait from their nets before selling it for next to nothing.
It showed us the authentic Cambodia - but tough as life on the lake is, it has, like the whole country, changed so much for the better in such a short time.
First published in the Daily Mail - October 2019
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