Your calls always answered within 5 rings.
All our bookings worked out flawlessly. The only slightly sticky moments were due to transfers booked in person with your Phuket rep from Destination Asia which didn’t work out as planned on several occasions, but these were only noticeable as all the others were so slick and efficient.
Excellent service
Flights were fine and the hotel was appropriate for couples or a family of three. Documentation is clear and accurate, as always, and there is a degree of security based on past performance in knowing that there is good backup and knowledgeable assistance on hand.
My luggage was lost on the way to Vietnam and was lost on the way back. Not sure who's fault that was but next time I will have a tracker on it.
Excellent service. Your agent was very supportive and knowledgeable. Everything went smoothly.
Great service
Everything was as we expected - hotel and flights went well after small delays on checking in online
Convenient having trained professionals on hand.
Yet again a perfect service from DialAFlight and even when a flight was cancelled Shane answered our call in the early hours and helped advise on what to do. First class service and look forward to planning our next trip using you.
Excellent service from Deborah. Only feedback for improvement would be around small details like exact times of pickup in advance (on the itinerary). A few perks would have been nice in the hotels, but overall still wonderful!
Excellent personal service - thank you
Brilliant service - the team are very helpful and always do their best to find the best flights and hotels. Would recommend to everyone
Your initial help solved a problem and laid down the first steps towards a pleasant trip. The back up, support and offer of additional help was also appreciated.
Well done again Gareth.
Another outstanding job, will definitely be using DialAFlight again. A massive thank you to Tristan for his patience and support throughout our booking.
As always, a professional service. Simon Pitman is a first class sales manager, great communication and kept us updated with changes. Have recommended to many friends over the years
Everything good as always
Calvin did well
Always efficient and reliable
Superb as ever. Ash always on hand to help and deserves credit for doing such a good job of looking after us
A top class company
We wouldn’t hesitate to recommend you to our friends as you always provide a first class service
Everything went smoothly. It is peace of mind knowing someone is taking care of our air travel.
Everything taken care of -- as always. Thank you Alex and your team.
Ethan Fell was brilliant and very helpful
Very professional and friendly service always given!
Very helpful and always there for you if there is a problem or need to change your flight plans
Flights and connections were good. We now realise the benefits of a seat choice on long flights and will pay to take advantage of that.
Excellent as always
George has booked flights for us for a few years - he’s very pleasant and chatty to speak to and also very efficient keeping us in touch with reminder emails
It’s raining and suddenly my terrace is flooded with sound - heavy droplets drum down, frogs chatter, birds hiss and cicadas chant in chorus. A high-pitched wail from some jungle creature pierces the sultry, twilight air and halts my swim. Peering over the edge of the infinity pool into the waterfall and jungle below, I feel like I'm living an episode of Planet Earth.
Ever bewitching, Indonesia has the power to simultaneously arrest every sense. I'm treated to this dusk performance while taking a dip in my private plunge pool, just one of the many fabulous features of the luxurious treehouse-style suites at Four Seasons Resort Bali At Sayan in Ubud.
From an unassuming entrance on a dusty street, guests travel along a road flanked by treetops oblivious to the Bond-style lair that lies beneath the canopy. The main building has been designed to resemble a huge rice bowl laden with unexpected surprises on each level – Jati bar, Ayung Terrace restaurant and a spa all overlook the lush greenery present at every turn.
In harmony with its locale, the hotel offers a day in the life of a Balinese farmer experience - learning how to plant and farm a rice paddy field, followed by a traditional lunch and then a revitalising Chakra ritual.
Our friendly guide Santika leads us to the outer edges of the hotel, which spill into Ayung Valley's green paddy terraces.
After a tour of the herb garden, packed with fragrant and healing plants, we learn about ‘taksu’ a spirit said to dwell within each of us. Then it’s time to don a traditional farmer’s hat and wellies as I vigorously turn over the turf, letting the water swell over my ‘rice patch’.
Following a lunch of rice, fruits and meat, I head to a small spa overlooking the water. Frangipani suffuses the air and after completing a heath survey, I have a Manipura Chakra ritual focusing on my digestive system. I’m given ginger and honey to drink before being scrubbed with Himalayan salt and sea oil and wrapped in mud. Eventually I take an alfresco herbal bath before I’m kneaded with a soothing massage into utter relaxation.
I also try anti-gravity yoga, which involves swinging and contorting myself in a hammock. It involves a lot of time upside down and soaring through the air.
I regain my balance with a Buddhist nun who arrives to meditate with my yoga group. Although she’s only in her thirties emanates an ancient wisdom. Melodiously, she encourages us to appreciate the present, to listen to distant water trickling, chickens clucking and her singing bowl lilting across the incense-infused air. Some of my group are so moved they weep.
It’s hard to deny the island has an intoxicating energy, drenched in timeless mysticism. It’s why there are so many yoga retreats here and travellers following the trail of the cult movie Eat,Pray, Love.
I’m holidaying at both hotels on the island that Julia Roberts stayed at during filming. My contrasting, yet equally luxurious, second address is a laidback beach haven, Four Seasons Resort at Jimbaran Bay, favoured by celebrities including Nicole Kidman, Nicolas Cage and Cameron Diaz.
The dreamy retreat overlooks the bay’s enticing white sands and cerulean waters with the jade outline of Mount Agung in the misty distance.
Guests are housed in villas with private gardens and the resort is built in the style of a Balinese village. Despite there being 147 villas and nine residences, while sprawled out on a sun-lounger I feel like I have this slice of paradise all to myself.
Energetic guests can try paddle-boarding, kayaking and surfing lessons. I opt for Hatha yoga, revitalised as I meditate to a soundtrack of waves crashing against rocks.
Uluwatu monkey temple is nearby. From the lofty pinnacle of the park, you’re rewarded with breath-taking ocean panoramas. Tirta Empul temple in Tampaksiring, bustling with pilgrims, is also worth a visit.
Closer to Jimbaran is Pedang Pedang - the hidden beach of fantasies. After a climb down a winding staircase you’re confronted with a paradise expanse that stole a scene in Eat, Pray, Love.
Blessed with a cinematic backdrop, intriguing spirituality and glamorous hotels, the magic of a spa break in Bali will linger with you long after you've left.
First published in the Mail Online - July 2017
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