Your calls always answered within 5 rings.
DialAFlight was fantastic however the airline was terrible
Perfect as always
Another excellent holiday.
Katie was extremely helpful planning the holiday. Excellent support.
Great time and everything went to plan. Tony very helpful and would recommend to anyone.
Thank you so much to Jane and Sadie for their support and efficiency. My two trips went smoothly and I received prompt updates and support from the whole team when required.
Our whole trip was absolutely seamless.The transfers we had were excellent and always turned up early. All hotels were superb. I also appreciated the support I received when we were considering making a last minute alteration to the trip. While we didn't go ahead with it, the ability to receive a quote with a quick turnround was really helpful.
Great service
Excellent service as always
Very efficient. 5 stars
Great service, I have just booked another ticket with DialAFlight.
Exceptional high quality service. I will be using you both personally and for corporate business for the forseeable future. Rupert and Ethan were first rate. Thank you
We had an amazing time and look forward to booking again with DialAFlight. Stevi was amazing throughout and it was a honeymoon trip to remember.
Bradley was really helpful with everything -will definitely contact him again for future travels
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When you check in for the joint BA/QR flight from KUL to LHR, you can't check in online on the BA app. We got to KUL with 3 hours to go and joined a massive queue, but a Qatar staff member plucked us from obscurity and took us to a machine where we checked in and got boarding passes - and then we got to go to a smaller queue to bag drop. All flights were on time.
All good. Five stars
What an amazing trip. Mapped out perfectly by Lily Gardner. Everything was perfectly timed and arranged. Looking forward to booking the next one.
As always - very knowledgable and professional service
Harry has been so great - patient and knowledgable. Thank you for my superb holiday.
Everything worked perfectly. Thank you for your excellent service. A special thanks to Molly for doing my digital Thai visa.
Jim is always really helpful and informative - would definitely use for our next trip
As usual, quality service and excellent execution was delivered by my super agent Robbie!
Finnair was not to the same standard of Japanese Airlines, even though the flight attendants were excellent.
Matt is always helpful. Prompt to find the right flights for us, and offers to help check-in when required. We are pleased to recommend him to others.
As always, very pleased
With DialAFlight, every trip exceeds expectations, thanks to a personal contact who knows exactly what we want and expect.
Everything from my first phone enquiry through to final notification was handled professionally. The App proved invaluable when checking bookings.
My friends and I have used DialAFlight for many years for our holidays to many different destinations. Always excellent service from Stuart and the team following our flight and making sure everything is on time or informing us of any changes 10/10 !
Brilliant. Ray is excellent. Love the App.
My wooden villa stands on stilts, surrounded by towering trees that obscure the view to the ocean 200 yards away. At night, giant squirrels thud on to the shingle roof. By day, long-tailed macaques perch overhead, throwing jungle debris at each other. They are ever hopeful that I might leave my balcony door open.
'Macaques appreciate creature comforts,' warns my host, 'and wouldn't hesitate to raid your minibar and throw a party in your villa.'
I am on the Malaysian island of Langkawi, staying at The Datai, which just celebrated its 30th anniversary, having set the bar for luxury when it opened.
The 65-acre site lies deep within a rainforest and mangrove swamp that creep up to a crescent of caramel sand on the Andaman Sea, home to more than 250 bird and 500 butterfly species.
Like most guests, I barely venture beyond the hotel grounds, a pristine microcosm of an island that became a Unesco Global Geopark in 2007.
That Langkawi has not been overdeveloped is due in part to the legend of Mahsuri's Curse.
'In the late 1800s, a beautiful bride was wrongly accused of adultery by jealous villagers and put to death,' explains Irshad Mobarak, Datai's head naturalist, during a walk to a rockpool for an early-morning dip. 'With her dying breath she cursed the island for seven generations.'
Fearing the curse, people stayed away until it 'expired' in the mid-1980s - and then tourism took off.
Conservation of this environment is central to The Datai's philosophy, with initiatives covering land, sea and local community. So it is that one day I find myself with Dr Ravinder Kaur from Gaia, a social enterprise which has teamed up with The Datai for the protection of hornbills on the island. The birds - known as nature's gardeners for their habit of regurgitating seeds - are threatened by poachers and deforestation.
We spot a male and wait for him to visit his nesting partner, bringing her the choicest fruit he can find. She has enclosed herself in the hollow of a tree, but the cautious bird, having spotted our presence, does not want to reveal its location.
When I do see one it is by chance, over breakfast.
An oriental pied hornbill is making a flurry of trips to a keruing tree by the main pool. It starts a rush for cameras among guests - and opens up opportunities for the thieving macaques. A walk through the ten million-year-old rainforest with nature centre manager Dev Dass reveals more wonders.
Trying not to trip over roots in the shaded forest floor, I see tiny orchids and hardwoods rising over 100ft. Wedged in the cleft of one tree, a rare colugo - the only 'flying' primate - slumbers, his fur blending with the bark. 'Poachers hunt for critically endangered animals and cut down precious agar trees as the wood fetches £2,500 per kilo,' says Dev. 'We employ 35 security guards to protect our rainforest.'
It is midday now and I have an appointment to go kayaking in the mangroves. Through a narrow channel I paddle into another world - sun-dappled and still but for the insistent whirr of cicadas and the squawk and trill of birds. I glide and duck under branches. A collared kingfisher takes flight as a spectacled langur leaps through the canopy. Less cuddly are reticulated pythons, which also haunt the mangroves.
The next day, I feel the call of the ocean. I have the freshest catch - grouper, snapper, pomfret - for lunch at the Beach Club. As the tide ebbs, I watch tiny sand bubbler crabs set to work, creating their granular artworks, like a mantilla of lace. 'Heaven is under our feet as well as over our heads,' proclaimed American naturalist Henry David Thoreau. I would agree with that.
First published in the Mail on Sunday - February 2024
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