Your calls always answered within 5 rings.
Excellent service as always, many thanks to Beth
Everything went well as usual
Very helpful indeed. Would use again and recommend to others
All my requests were met and I had continual communication from booking to flight day. Excellent service - thank you Jarvis and Darryl. Looking forward to booking the next trip.
Great service and communicaton. Seats on all four legs of our journey were located in the best position on the aircraft.
Paige Cain was very good and helpful.
Easy and hassle free
As always, everything was delivered perfectly.
Niall is very helpful and I would recommend him every time
Really pleased with the customer service. Each individual I spoke to was very helpful. Would definitely book again with DialAFlight.
Quick and friendly service. Found us flights that suited us
Excellent service all the time I was with you.
Flights and accommodation worked perfectly. Thanks Hannah
Brilliant service as always
The flights and hotels in both locations were very good and the return transfers from airport to hotel were excellent. We had a fabulous holiday, thanks to Daryll and his team.
Thanks to Jensen and team. All like clockwork
Jenson always comes through with what we need
Thank you Marco for recommending the River Kwai trip. It was really thought provoking, and as we were there during heavy rain, even more poignant to understand how the POW's felt.
Stan and his colleagues were instantly responsive whatever time of day we needed anything. Very impressed.
Sam was delightful. Efficient, polite and always happy to answer any silly questions I had. Made for an excellent flight. I was very happy with ANA, first international flight with them and very impressed
Very competitive pricewise
Excellent communication and very efficient organisation provided by Owen Burrell for my recent trip to the Caucasus.
Apart from missing my return flight everything was fine
Luke was excellent as always. He was very patient as we planned and changed the flight/hotel details, offering numerous options until we chose the ones that met our needs. I have recommended DialAFlight to many people.
Always confident that your agents will go that extra mile to ensure everything is taken care of.
Niall Andrews could not be more helpful. I have recommended him to family and friends.
As ever, Kieran was excellent and made this such an easy trip and took the stress out of travelling. He sorted everything and made it so much easier to focus on the more important stuff I needed to get done.
Yet again I have nothing but praise for you. Everything was perfect. Loved the app - really useful. I constantly recommend you to everyone I can. They just need to use you to see the value you bring.
Great itinerary and choice of hotels and flights. Everything went as clockwork. We had a wonderful holiday thanks to your expertise, Michelle and Isaac
I was very happy with the personal responses to any queries. Everyone was helpful and considerate.
This year was the first time I've ever taken a long holiday. I was away for a total of three-and-a-half weeks. Everyone was surprised that I took such a long break - last year I managed just three days off.
I decided it was time to relax and get away from running my hotel, the Belmond Le Manoir aux Quat'Saisons in Oxfordshire - life is too short to work all the time. I wanted to rediscover a part of the world that has long fascinated me - South East Asia. This region has the most beautiful food, an extraordinary climate, and the people are so warm and friendly.
The food at my hotel has a strong South East Asian influence, particularly the area around Chiang Mai in Thailand. And about 25 years ago I discovered the resort of Chiva-Som in Hua Hin, one of the best spas in the world.
It was the place that ignited my interest in nutrition - something I've developed at Le Manoir with my Raymond Blanc Cookery School.
All those years ago, staff at Chiva-Som were connecting food with health, and within the spa they had the best yogi, the best acupuncturist, the best medicine. For me, visiting here is a way to get back to good health.
Another key element is really learning how to breathe properly so that you 'reconnect' with your body. So each day at Chiva-Som involves detox, exercise, swimming, massage, acupuncture, and, of course, some wonderful spa treatments.
Good food is at the heart of maintaining good health - something the Government is beginning to accept with its plans to give every child a quality, nutritious meal every day.
By staying somewhere like Chiva-Som, you soon realise the benefits of eating good food. This place is a foodie heaven - meals made with herbs grown on site, spices and grain.
During my stay I ate an awful lot of quinoa, fresh, crunchy salads, and different types of rice. The chefs also cooked me lots of fresh fish and delicious vegetables.
The kitchen garden at Chiva-Som is magnificent, although perhaps not as amazing as ours at Le Manoir, because we are obsessive about our garden.
The garden at Le Manoir isn't just a showpiece; it actually has a huge impact on our gastronomy as well. We have eight people working in the garden during the winter and 12 during the summer.
One of the key things about the Chiva-Som experience is meditation. I find meditation very difficult because I always have about 50,000 things in my head at the same time, so to try take them out and meditate - oh my goodness, it's so hard!
Once I was enveloped in the heaven that is Chiva-Som, I was very happy - I had no desire to venture outside. In the resort you are asked not to use your mobile phone outside your room. And that's perfectly correct - after all, you're staying in a place that is calm and restorative, so mobile phones are inappropriate. I must say, however, that I felt the urge to tweet the whole world what a great time I was having!
After a few days of Chiva-Som you become completely Zen-like. At the end of my stay I kept asking myself why I had to leave this wonderful place.
The good news was that my holiday wasn't over. Next we headed to another fabulous get-away-from-it-all resort - the Belmond Napasai in Koh Samui.
Situated between verdant tropical gardens and the shimmering sea, this is a resort that deserves to be described as paradise. Standalone villas sit within 17 acres of tropical gardens, rich with cashew and coconut trees, hibiscus and bougainvillea.
Tempting aromas of fresh local cuisine drifted through the air, and staff greeted every request with a warm smile.
To finish the holiday, we had two wonderful days in Bangkok, staying at the Mandarin Oriental, another heavenly place.
I love Bangkok for its antique shops - you can't keep me away and I always buy something.
The managers at Le Manoir get worried about what I'll come back with: on a previous trip I managed to return with a huge bed (it came back in a container - there wasn't room to bring it with me on the plane!)
Over the years I've bought all sorts of lovely antiques - my house is full of them. This year, I bought only a delightful Buddha made from lapis stone, and a beautiful opium pipe which will join the collection of other pipes in our Opium Room at Le Manoir.
Already I can't wait to go back to Thailand. To me, that's the sign of a perfect holiday.
First published in the Mail on Sunday - September 2016
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