Your calls always answered within 5 rings.
With hindsight, I’d have preferred a different route home. But everything went smoothly and that was really reassuring.
Great service from Doug. It's so good to have a service where you can speak to someone quickly when needed and not an automated service
Thai Aairways serves the most disgusting food I have eaten on a plane. It's terrible, cheap horrible wine and sloppy food and sandwiches
Ash was transparent when discussing our different options for our wildlife tour. This was high quality, reliable and the transfers, accommodation and tour were of good quality, on time and well organised. We will definitely use Ash again as he has given us the trust and confidence we want.
Thank you DialAFlight and Ellie in particular, for your valued help, knowledgeable advice and excellent communication before and during our fab time in Vietnam and Phu Quoc. I would like to say an 11 out of 10 service if that is possible!
Everything we expected and more
I have no hesitation recommending Dominic and his team. We have used them for over 5 years and know we will get the best flights and prices available.
Very good service. Helpful team.
Very helpful.
Matt helped with check-in and documentation. Always use this fast efficient, friendly service. Well recommended
Flights, hotels, transfers all good. Excellent service thanks to Jamie.
It was all wonderful...I should have stayed longer!
Theo always really looks after us and we’ve had some great trips with DialAFlight. Our most recent trip to Japan was a great success. Big thanks to all the team!
Nicholas delivered exactly what we wanted. Flights to fit our budget and excellent hotels in perfect locations. Thank you DialAFlight for the friendly, efficient and professional way in which you put together our holiday.
Always above and beyond service. Thank you Lee and the team. So much appreciated, as always.
Would use Matt again every time for long haul trips - excellent service
As usual, Boris was very responsive and professional arranging our flights and accommodation. Excellent service.
Thank you so much - I was very grateful for all your help. Eva Air were good just like you told me.
When a flight plan gets complicated, sometimes it's just simpler to DialAFlight
All went well
Unfortunately Turkish Airlines did not manage to deliver our luggage at Denpasar for 36 hours. The first two days of the holiday were spoilt as a result of having no clothing. Am currently claiming from the airline.
Very pleased with all the bookings arranged by Dylan
Everything was seamless, we had no issues during our trip and the holiday itself was very good. No hassle and well worth the money. DialAFlight are always ready to answer your call even on the emergency line for out of hours during the trip.
Another great trip organised by Jim. Our hotel in Siem Reap was one of the best places we have ever stayed. The staff and service were nothing short of amazing from check-in to check-out.
All very good - well organised and on time
Another great holiday arranged by Philippa. Everything ran smoothly. Thank you again!
Everything is always top service
Sadly we were not seated as a family on the return flights. However, we managed. Thank you for all you did for me.
DialAFlight service excellent; however, our recent return journey to Kathmandu left something to be desired. In choosing to fly Emirates it was not made clear that the Dubai to Kathmandu leg is subcontracted to Fly Dubai. The Fly Dubai service was poor and late. Missed connection to LHR which required a night stopover in Dubai
Guy and the team are amazing. So good at what they do and have loads of expertise. Just come back from an unbelievable trip that went 100% without a hitch. Great company to deal with and I will defo use them again and for many years to come for sure.
This year was the first time I've ever taken a long holiday. I was away for a total of three-and-a-half weeks. Everyone was surprised that I took such a long break - last year I managed just three days off.
I decided it was time to relax and get away from running my hotel, the Belmond Le Manoir aux Quat'Saisons in Oxfordshire - life is too short to work all the time. I wanted to rediscover a part of the world that has long fascinated me - South East Asia. This region has the most beautiful food, an extraordinary climate, and the people are so warm and friendly.
The food at my hotel has a strong South East Asian influence, particularly the area around Chiang Mai in Thailand. And about 25 years ago I discovered the resort of Chiva-Som in Hua Hin, one of the best spas in the world.
It was the place that ignited my interest in nutrition - something I've developed at Le Manoir with my Raymond Blanc Cookery School.
All those years ago, staff at Chiva-Som were connecting food with health, and within the spa they had the best yogi, the best acupuncturist, the best medicine. For me, visiting here is a way to get back to good health.
Another key element is really learning how to breathe properly so that you 'reconnect' with your body. So each day at Chiva-Som involves detox, exercise, swimming, massage, acupuncture, and, of course, some wonderful spa treatments.
Good food is at the heart of maintaining good health - something the Government is beginning to accept with its plans to give every child a quality, nutritious meal every day.
By staying somewhere like Chiva-Som, you soon realise the benefits of eating good food. This place is a foodie heaven - meals made with herbs grown on site, spices and grain.
During my stay I ate an awful lot of quinoa, fresh, crunchy salads, and different types of rice. The chefs also cooked me lots of fresh fish and delicious vegetables.
The kitchen garden at Chiva-Som is magnificent, although perhaps not as amazing as ours at Le Manoir, because we are obsessive about our garden.
The garden at Le Manoir isn't just a showpiece; it actually has a huge impact on our gastronomy as well. We have eight people working in the garden during the winter and 12 during the summer.
One of the key things about the Chiva-Som experience is meditation. I find meditation very difficult because I always have about 50,000 things in my head at the same time, so to try take them out and meditate - oh my goodness, it's so hard!
Once I was enveloped in the heaven that is Chiva-Som, I was very happy - I had no desire to venture outside. In the resort you are asked not to use your mobile phone outside your room. And that's perfectly correct - after all, you're staying in a place that is calm and restorative, so mobile phones are inappropriate. I must say, however, that I felt the urge to tweet the whole world what a great time I was having!
After a few days of Chiva-Som you become completely Zen-like. At the end of my stay I kept asking myself why I had to leave this wonderful place.
The good news was that my holiday wasn't over. Next we headed to another fabulous get-away-from-it-all resort - the Belmond Napasai in Koh Samui.
Situated between verdant tropical gardens and the shimmering sea, this is a resort that deserves to be described as paradise. Standalone villas sit within 17 acres of tropical gardens, rich with cashew and coconut trees, hibiscus and bougainvillea.
Tempting aromas of fresh local cuisine drifted through the air, and staff greeted every request with a warm smile.
To finish the holiday, we had two wonderful days in Bangkok, staying at the Mandarin Oriental, another heavenly place.
I love Bangkok for its antique shops - you can't keep me away and I always buy something.
The managers at Le Manoir get worried about what I'll come back with: on a previous trip I managed to return with a huge bed (it came back in a container - there wasn't room to bring it with me on the plane!)
Over the years I've bought all sorts of lovely antiques - my house is full of them. This year, I bought only a delightful Buddha made from lapis stone, and a beautiful opium pipe which will join the collection of other pipes in our Opium Room at Le Manoir.
Already I can't wait to go back to Thailand. To me, that's the sign of a perfect holiday.
First published in the Mail on Sunday - September 2016
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