Based on 8959 reviews on Trustpilot
020·7962·9933
Colin was excellent in reorganising our return flights from Dubai which we had to cancel twice because of COVID related issues.
Always a reliable service from DialAFlight. I use no one else
Your company are excellent . We had bad communication from Qatar Airlines and a 20 hr layover with no compensation and very poor communication. Will not fly with them again.
Gavin was brilliant - supportive and helpful
Ewan was fantastic after the issues we had with getting the Covid result but all ended well. Thank you again
Arthur kept in touch with us in the run up to our break in Dubai. We appreciated this.
Wouldn't use Singapore Airlines again - on outward journey there was 10 hours between meals
Everything perfect as usual. Exceptional work by Mason and his colleagues while out of the country and needing help. I can rely on Mason and team to sort any problems that come up. Top work guys 10/10
Very satisfied
Abbie delivered - 10/10
Graham and the team are always very helpful and available to answer any questions.Will be booking our future flights with them
Cracking service and very helpful staff as always
Thank you for the advice on trying to get our Qatar Ehteraz app to change green. It turned after 7 days which left us 6 days to go out and about. I was very concerned that we wouldn't be able to enter the airport to return home and Ehteraz made an announcement that they wouldn't be responsible if people couldn't get on their flights. Just thought you should be aware there is a problem at the moment.
DialAFlight are with you all the way there and back. Always at the end of the phone to answer any questions. Excellent. Thanks Guy.
Fantastic service from Raj every time I use DialAFlight. He answered my email whilst I was in Thailand as I was concerned regarding a PCR test requirement when transiting through Dubai with Emirates back to the UK. He assured me all was fine and he was100% correct
Kieran was extremely helpful
Saf goes above and beyond every time we deal with him. An absolute credit to your organisation.
Good personal service in a most difficult time. We never felt alone and we were very well supported
Finn has been very patient and dealt in a professional manner. Overall he gave us an excellent service.
Very good service that we have come to expect as standard from the people of this organisation
Matt who looked after the booking was excellent. Very responsive and attentive. He took care of everything and I would highly recommend DAF to anyone looking to book holidays.
Grant provided clear advice and attention to detail.
Great service from Kieran
Always excellent service - great communication
Ben always gives me the best service and ensures my travel is hassle free!
Fabulous time. Thanks Tristan for all your help - you made our travel simple in these strange times
Reliable and professional service always
We had an excellent service from Des. He is amazing. I would recommend him to my friends.
Just one thing, we didn’t receive an airline reference number before our flight from Doha to Muscat. This became a bit of a worry when checking in at Doha.
Have used DialAFlight many times and they are an excellent company
Just across the road from my luxury beach resort I spotted a little track leading off into the countryside between some big clumps of bamboo.
So, one morning, just as the sun was rising over the South China Sea, I set off to explore. I left behind the base for my holiday in Vietnam: the extremely comfortable new five-star Nam Hai Resort. This glamorous Four Seasons beachfront hotel is a solid example of the 'new Vietnam' - a prosperous, modern and forward-looking country which has succeeded in putting the terrible dark days of war well behind it.
The town's harbour is a popular attraction
THE NEW VIETNAM
But on the other side of the busy highway, I discovered that there was another type of Vietnam… a charming, exotic and fascinating place that makes it one of today's most sought-after destinations.
I rode my hotel bike past water buffalo and storks in rice paddy fields alongside farmers working away thigh-deep in water. I pedalled through a series of ramshackle villages, where I saw huge cargoes of coconuts being transported balanced on mopeds and fishermen throwing their nets into the waterways right outside their homes.
A BIKING ADVENTURE
Amid the lush vegetation that was teeming with wildlife, I stumbled upon brightly coloured homemade shrines, where families make quirky offerings to dead ancestors - strange gifts for dead aunties and uncles, such as half finished packets of biscuits or empty drink cans.
Sunshine, palm trees, infinity pools and a white sandy private beach at Nam Hai
Later, back on the other side of the road, at the Nam Hai Resort, I could relax after my eye-boggling bike ride. It felt as if I had returned to a quite different world. An immaculately turned out waiter brought me a chilled coconut drink on a silver tray.
The Nam Hai is a sensational resort, with spa treatment rooms spread across a lake and 100 private villas under palm trees along the beach. Many villas have the luxury of their own pools but the three-tier central infinity pool at the heart of the resort means that nobody could feel short-changed. Beach lovers will also not be disappointed with a beach named by Forbes as one of the best in the world.
Staying in Nam Hai completely banishes any lingering out-of-date image of Vietnamese holidays: that it's a place for intrepid backpackers happy to rough it. For example, I took a hotel tour to the enormous citadel at Hue. I was given an English-speaking guide and we visited the emperor's palaces, fortifications and temples inside the vast walled city.
Smiling welcome: A trio of local traders pictured in central Hoi An
The Nam Hai is set about halfway up the coast, a perfect location for visiting three of the country's top attractions: Imperial Hue, the temples of My Son in the rainforest and the harbour town of Hoi An. It is also a short drive from the waterfront metropolis of Da Nang, the beautiful vivid green Annamite Mountains and the grottos, caves and temples of the Marble Mountains.
A WORLD-CLASS BEACH
And if that lot doesn't comprise a sufficiently diverse range of attractions, the resort stands right on the fabulous, spectacular Ha My beach. This is a world-class strip of clean white sand that runs for 30 miles around the bay. Ha My is so long I always seemed to have about half a mile of beach entirely to myself.
On the last night of my stay at the resort, I wanted to savour one last magical Vietnamese experience. I decided that I would go for a late swim on Ha My beach, with the waves lapping just a few steps in front of my private villa. I rushed through the palm trees, across the warm sand and into the gentle surf. The sea was 29°C - as warm as a bath.
Look out for floating house boats in Halong Bay
FINAL THOUGHTS
The sunset was turning the sky orange behind the distant jagged mountains along the western horizon. The light was rapidly fading and, quite a way out to sea, hundreds of flickering lights marked the lanterns of junk-like fishing boats bobbing in the waves. It was one of the most magical moments of my entire trip to this captivating destination.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
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