Your calls always answered within 5 rings.
Adam Siu was fantastic in organising our holiday to Japan last year - so when we wanted to go to Vietnam this summer, we called him up. He arranged direct flights, internal flights, a cruise and all the hotels. Everything was taken care of so drivers and guides were there to meet us at airports and hotels. This level of planning and attention to detail made it an incredible experience.
Great holiday experience, which was made worry free by Charlie
Raphael organised every detail of our holiday. All made easy for us
Brody was excellent. Thank you
I've been very impressed by the help I've received from everyone I've spoken to at DialAFlight. I will definately be using you again.
Book with them every year - superb 5 stars
Comms could have been better with regards to your app going down or being upgraded. Had a few problems at Brisbane airport
Second time I’ve used DialAFlight and very impressed. Helpful, friendly and efficient service. Sam arranged Special Assistance for me which made my journeys much more comfortable.
As always I was looked after perfectly! Thank you Neil
Helps to make a long journey relatively stress free
Troy was excellent as always. He managed to source flights cheaper than I could find anywhere. I'll not be going anywhere else for my holiday arrangements in future!
Excellent service by Darren.
As always, perfect!
As always Phillipa was excellent
The big disappointment was the baggage allowance. On our outbound flights from Manchester to Melbourne this was 30kg, so we assumed the return flights would be the same. They were not! They were only 25kg. This meant that we had some hasty repacking in Melbourne airport.
Our first flight was late and our luggage was not transferred to our onward flight. We were without luggage for three days
Superb as always from Luke and the team.
As always excellent service
First time using you, will now use you all of the time. Thank you so much
Great service from Dennis as always - wouldn’t book through anyone else.
A company that delivers on its promises
Superb trip from start to finish, excellent choice of hotels and itinerary. Paul Miles is a credit to your company and we will definitely be looking at using DialAFlight again for next year.
Stevi, whom I have booked several trips with now was again excellent and I cannot wait to book more with her in the future. She is very knowledgable and super helpful.
Thank you Riley
Absolutely first class service and has been for some years. Would thoroughly recommend them from a simple flight to a whole holiday package.
My holiday was very enjoyable and everything was pretty seamless with respect to airport pickups The hotels were well located and of a good standard. I will certainly use DialAFlight again.
Keep it up, we now have a travel agent we can rely on!
All my trips with DialAFlight in the past have worked out well and been very successful. Many thanks.
Very helpful advice and updates from start of process to the end
The island we went to had a different weather system and we were in monsoon season so it wasn’t a big issue but I think we chose the wrong location. We enjoyed and had a fab holiday
Room service at my M Social hotel was brought by a robot called Auria. Welcome to Singapore.
It rang me up to say that it had arrived at my door. I popped open a flap in its domed head, took out my morning copy of The Straits Times, thanked it, and off it toddled down the corridor.
Glancing through the paper, my eye alighted on what I could only assume was a sensationally ground-breaking article entitled Where To Have Spontaneous Fun in Singapore.
Downstairs at the breakfast bar of the hotel half an hour later, I accidentally smashed a coffee mug.
The relentlessly cheerful coffee station guy - or quite possibly a more advanced type of robot - fell about in paroxysms of delight as if it was the funniest thing he had ever witnessed.
I took another mug from the rack and the coffee machine finished off my cappuccino with a foam portrait of my face.
After breakfast, my city guide was waiting in the lobby. She was wearing a safari outfit with mosquito net veil.
Our day commenced with a ten-minute bumboat (water taxi) ride to a neighbouring island called Pulau Ubin, which means Granite Island.
On the main island of Singapore, five million polite and hard-working souls live together on 274 square miles in multi-cultural harmony - closely monitored by CCTV. Pulau Ubin is a fraction of the size and has 38 inhabitants. The island is a recreation park with walking and cycle trails and viewing platforms raised above the mangroves.
Singaporeans as a rule aren't keen on either walking or cycling, said the guide, and neither was she. Plus she was terrified of being bitten by a mosquito. So she had arranged a minibus and driver.
The elderly driver, a native of the island, spoke in a harsh local dialect that made him sound furious about everything.
Soon after we'd set off, he saw a detached orange blossom lying on the track. 'Flower!' he shouted, slamming on the brakes. 'What sort of flower?' I said. 'Flower! Take photo!' he ordered.
A little further on, an adolescent wild pig was rooting around a litter bin. 'Pig!' he shouted. Guessing it was tame, like everything else in Singapore, I got out of the minibus and gave it an affectionate pat.
The other highlights of our island tour were some busy crabs, an old quarry, and an abandoned Thirties bungalow of stockbroker Tudor design.
Five exhausted Singaporean women - the only humans we encountered - flagged us down and implored us to give them a lift back to the bumboat jetty.
In fairness to Singaporeans, why would anyone want to visit raw nature when they can see 10,000 neatly labelled species of plant, including 1,200 types of orchid, arranged among the manicured lawns and flower beds of the magnificent Singapore Botanic Garden, while a full orchestra on the bandstand is playing a medley of hits from all your favourite musicals?
In the afternoon the guide took me to see the grisly Courts of Hell at Haw Par Villa, built in the Thirties by two Burmese-Chinese brothers with the proceeds of their Tiger Balm fortune.
The Courts are gory dioramas graphically depicting the torments and eternal torture of sinners in a Confucian version of Hell.
Every Singaporean child is brought here as a warning. Previously they were put in a sinister boat which entered Hell through a dragon's mouth; now they walk.
The guide speculated quite plausibly that this ghastly attraction was the main impetus behind Singapore's morally-driven economic miracle.
An hour later, chastened and shriven, I took my seat for the evening's Formula One race - to my mind a worse kind of Hell than the one I'd just visited.
Coincident with the start of the race on the Marina Bay Street Circuit was a violent rainstorm.
I legged it back to my room at the M Social, called Auria and asked it to bring up a beer and a sandwich.
Then I switched on the telly and watched the race via a camera mounted on the leading driver's helmet.
But only for about five minutes.
First published in the Daily Mail - February 2019
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