Your calls always answered within 5 rings.
A very good experience..
Everything was excellent as usual
As always wonderful support, advice from Cristiana who went above any beyond to help. Wouldn't book with anyone else. Thank you once again.
Tony was great!
Will certainly book through you again. Frazer was very good dealing with all our enquiries.
I had loads of issues due to flight cancellation but no fault of DialAFlight
Edward Scudder went over and above the call of duty in finding flights and the best route for our three plane journey. A big thank you to DialAFlight for what must be 16 years of booking flights for us - and always being brilliant!
Perfect yet again
Noah and his team are amazing, updating me on changes and phoning me just before I leave to check everything's OK
Fantastic Lucy, sorted everything and the assisted help for my husband was waiting for us.
Joe Orton is an absolute credit to your company - we had a fantastic holiday and would definitely recommend his services to friends and family.
Excellent service from start to finish. Communication was excellent and Elliott phoned to wish all a good holiday the day before our departure.
Staff go above and beyond with their support. We always book through DialAFlight for this reason. Steven Merrells and his team helped us on numerous occasions for our most recent trip, looking at date changes, getting an extra person on our flight and with seat bookings. Excellent service throughout.
All worked out great and met all our expectations
Thank you Oliver!
It was 5 star all the way
Great organisation and communication which helped us have a wonderful holiday. Thank you Cody for your help
I have used Calvin for a number of holidays and he has never failed to provide a fantastic experience and great customer service. I have recommended him to a number of my friends because of this.
As always Manny Mittoo provided a professional service in organising these flights for myself and my daughter.
Great service from enquiring, to booking, till returning. We will be using you again and already recommended lots of people. A big thanks to Michelle who was so helpful.
I have already recommended you! Staff are easily contactable and eager to get everything right for the customer. Great service.
Knowing that someone is there to help and guide you is a huge relief. Even when Sadie wasn’t working one of the team was able to help and reassure me
The trip was beautifully planned for us. Everything was so well managed. The team at DialAFlight were all so happy to answer questions. Won't hesitate to use again.
Our trip was amazing on every level. Everything went to plan. The accommodation was perfect in both locations. We had excellent guides from Exo travel. Huge thanks to Kylie for organising a trip of a lifetime (we loved it so much we want to go back!)
Keely was brilliant - we had some issues with the flights which were not DialAFlight's fault and she was very helpful
Always recommending you to our friends
So many problems with this Indonesian booking but beyond your control and ours. Mainly down to Etihad's flight changes and regulations for check in and seat reservations. Think we will try to avoid them in the future.
Very helpful and good guidance. Everything went to plan and I felt that if it didn't I had a trusted service to call upon and help.
5 star service
Gordon is the MAN!
Room service at my M Social hotel was brought by a robot called Auria. Welcome to Singapore.
It rang me up to say that it had arrived at my door. I popped open a flap in its domed head, took out my morning copy of The Straits Times, thanked it, and off it toddled down the corridor.
Glancing through the paper, my eye alighted on what I could only assume was a sensationally ground-breaking article entitled Where To Have Spontaneous Fun in Singapore.
Downstairs at the breakfast bar of the hotel half an hour later, I accidentally smashed a coffee mug.
The relentlessly cheerful coffee station guy - or quite possibly a more advanced type of robot - fell about in paroxysms of delight as if it was the funniest thing he had ever witnessed.
I took another mug from the rack and the coffee machine finished off my cappuccino with a foam portrait of my face.
After breakfast, my city guide was waiting in the lobby. She was wearing a safari outfit with mosquito net veil.
Our day commenced with a ten-minute bumboat (water taxi) ride to a neighbouring island called Pulau Ubin, which means Granite Island.
On the main island of Singapore, five million polite and hard-working souls live together on 274 square miles in multi-cultural harmony - closely monitored by CCTV. Pulau Ubin is a fraction of the size and has 38 inhabitants. The island is a recreation park with walking and cycle trails and viewing platforms raised above the mangroves.
Singaporeans as a rule aren't keen on either walking or cycling, said the guide, and neither was she. Plus she was terrified of being bitten by a mosquito. So she had arranged a minibus and driver.
The elderly driver, a native of the island, spoke in a harsh local dialect that made him sound furious about everything.
Soon after we'd set off, he saw a detached orange blossom lying on the track. 'Flower!' he shouted, slamming on the brakes. 'What sort of flower?' I said. 'Flower! Take photo!' he ordered.
A little further on, an adolescent wild pig was rooting around a litter bin. 'Pig!' he shouted. Guessing it was tame, like everything else in Singapore, I got out of the minibus and gave it an affectionate pat.
The other highlights of our island tour were some busy crabs, an old quarry, and an abandoned Thirties bungalow of stockbroker Tudor design.
Five exhausted Singaporean women - the only humans we encountered - flagged us down and implored us to give them a lift back to the bumboat jetty.
In fairness to Singaporeans, why would anyone want to visit raw nature when they can see 10,000 neatly labelled species of plant, including 1,200 types of orchid, arranged among the manicured lawns and flower beds of the magnificent Singapore Botanic Garden, while a full orchestra on the bandstand is playing a medley of hits from all your favourite musicals?
In the afternoon the guide took me to see the grisly Courts of Hell at Haw Par Villa, built in the Thirties by two Burmese-Chinese brothers with the proceeds of their Tiger Balm fortune.
The Courts are gory dioramas graphically depicting the torments and eternal torture of sinners in a Confucian version of Hell.
Every Singaporean child is brought here as a warning. Previously they were put in a sinister boat which entered Hell through a dragon's mouth; now they walk.
The guide speculated quite plausibly that this ghastly attraction was the main impetus behind Singapore's morally-driven economic miracle.
An hour later, chastened and shriven, I took my seat for the evening's Formula One race - to my mind a worse kind of Hell than the one I'd just visited.
Coincident with the start of the race on the Marina Bay Street Circuit was a violent rainstorm.
I legged it back to my room at the M Social, called Auria and asked it to bring up a beer and a sandwich.
Then I switched on the telly and watched the race via a camera mounted on the leading driver's helmet.
But only for about five minutes.
First published in the Daily Mail - February 2019
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