Your calls always answered within 5 rings.
As always the customer service was excellent and I was helped with any questions
We had to call for reservation numbers in order to check in. Please send as part of the information you provide. Our luggage got lost.
Neil nailed it! We absolutely loved everywhere we stayed that he recommended and booked for us. Fabulous trip! Very happy
Teddy Ramage was fantastic.
Although we had great fun in Hong Kong , we would probably have preferred a different hotel simply because of the location
In terms of the planning, it was fantastic, very smooth and very easy. Will be using again!
Booking with DialAFlight has been a fantastic experience. From my initial chat with Dom to every other team member the process was seamless. I would 100% recommend this company to anyone and can guarantee we will never use another travel company. 10/10 in every respect
All flights and connections good as always, and hotel was nice with friendly staff. Would recommend Dara Samui
Everything just as we have come to expect !
Ash absolutely nailed the whole trip. With no formal briefing he got every single aspect absolutely spot on. From the hotels to the transfers to the recommended places to visit, things to do and see. Very impressed and happy!
Well done Kylie. Great holiday and very well organised
Very good service
Great support from the team
Superb service throughout.
Everything went according to plan, will be booking our next flights shortly.
You initially booked me on Turkish with a one hour connection - coming back they make you go through immigration again and one hour really would be extraordinarily short time to make a connection
Loved Logan’s work. And impressed with Singapore's flat business class bed.
Above and beyond would describe our experience. Very happy with the communication at every stage
It would be great if the app would work for all airlines to help with check-in
As always, Nick provides excellent service and knowledge. He makes it so easy to book my flights at times suitable to me.
The package for my children, which included multiple flights and accommodation, was put together by Paige Cain. Her support was excellent and ensured they had a wonderful trip, making many lifetime memories.
Becky worked really well with me to put our convoluted trip together and we had a fabulous time. The only anxious moment was when the App had a hiccup but it was sorted. We were very happy that we used an agent.
Alan White said that Asiana was a good airline but it was an excellent airline! The ground staff were all helpful, the cabin staff were friendly and very good, the meals brilliant. They kept us informed of delays etc. So coupled with your own comprehensive service it was a pleasant trip all round.
Reggie was so helpful and listened to what we were asking for - thank you!
Thanks Isaac and all the team. Great holiday, lovely hotels and good venues
Very helpful and informative, will definitely be using again
Thanks again to Damian, always gives us the best info and care
Absolutely fantastic holiday - perfect. Thank you so much
Absolutely spot on. Even to the point you called us when we were on the way to the airport to let us know about a flight delay.
Excellent trip. I even got upgraded to premium seating. Thanks Guys
In hindsight, spending my first afternoon in Vietnam pounding the busy city streets, visiting every incense-filled pagoda and finishing at the heaving Ben Thanh market in Ho Chi Minh City was a baptism by fire on my first day.
I can’t deny it was a relief when I returned, footsore and weary, to my hotel, the Park Hyatt Saigon - an oasis in that buzzing city.
Huge bouquets of flowers and dazzling chandeliers greeted me in the cool lobby while the luxurious French colonial style rooms featured delightful white wooden shutters and a superbly soft carpet tastefully decorated with a bird motif.
When I woke next morning in the vast and very comfortable bed and delightfully appointed and furnished room I found the whole place exuded relaxation – a feeling that was ramped up when a tiny Vietnamese woman arrived for my massage. She used her knees, elbows and hands to pummel my back. It really was an excellent massage, vigorous but highly relaxing and diffusing knots of tension I hadn't realised I had.
Dinner at the Park Hyatt proved mouthwatering, with salmon tartare, pomello salad, pork with prawn crackers and bread with anchovy tapenade. This was followed by succulent Australian wagyu steak, with puréed potatoes, sweetcorn and asparagus.
Breakfast was also divine and I couldn’t get enough of the buttery croissants and yoghurt with figs.
When the time came to haul myself away from the luxury of the Park Hyatt, and bid farewell to Ho Chi Minh City, I made my way south to the Mekong Delta - a vast maze of rivers, swamps and rice paddies.
I stayed in the city of Can Tho where an absolute must is the floating market which sees traders take to their boats and sell their wares from the middle of the river.
Huge mountains of melons, pineapples and gourds filled the boats while sellers cried out to anyone passing by what they had to offer. Others busied themselves with weighing the fruit or sprucing up their boat with a fresh lick of paint. Some stall holders simply lazed aboard their vessel, gossiping with friends.
The Victoria Can Tho Resort organised the morning’s river tour. Just like the Park Hyatt this hotel was decorated in a colonial style. A bowl of exotic fruits welcomed me upon my arrival, many of which I couldn’t begin to name.
The room looked onto the huge swimming pool in the courtyard below, the fourth ‘wall’ of which was lined with towering palm trees, providing privacy from the gardens and river beyond.
If it’s real escapism you’re after in Vietnam, the island of Phu Quoc is where you want to be – and it’s just a very quick plane ride away.
It boasts breathtaking white sand beaches, a wonderfully temperate sea and dense, tropical jungle – not to mention its world-famous fish sauce.
It’s no wonder that many an A list celebrity including Brad Pitt and Angelina Jolie have been drawn to the island’s serene and sparkling shores which offer privacy from the outside world.
I stayed at the divine La Veranda which is right on the sea-front. It feels secluded and peaceful in the resort itself, but venture onto the beach and you'll see bars and eateries up and down the sands blaring out music and attracting relaxed backpackers cradling tumblers of beer, the water lapping at their toes.
La Veranda’s delightful terrace, shaded by palm trees, offered a brilliant view of the picture-postcard seascape, while at night waiters brought out huge flaming torches to light up the restaurant tables set out on the sand.
Before dinner I took a swim in the blue, blue sea and was delighted when the most amazing sunset began to form on the horizon, the sky filled with reds and orange gold.
My trip may have started with a hectic whirl of activity, but this haven of peace and quiet highlighted the incredible contrasts that Vietnam offers.
First published in the Mail Online - October 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements