Based on 8959 reviews on Trustpilot
020·7962·9933
Colin was excellent in reorganising our return flights from Dubai which we had to cancel twice because of COVID related issues.
Always a reliable service from DialAFlight. I use no one else
Your company are excellent . We had bad communication from Qatar Airlines and a 20 hr layover with no compensation and very poor communication. Will not fly with them again.
Gavin was brilliant - supportive and helpful
Ewan was fantastic after the issues we had with getting the Covid result but all ended well. Thank you again
Arthur kept in touch with us in the run up to our break in Dubai. We appreciated this.
Wouldn't use Singapore Airlines again - on outward journey there was 10 hours between meals
Everything perfect as usual. Exceptional work by Mason and his colleagues while out of the country and needing help. I can rely on Mason and team to sort any problems that come up. Top work guys 10/10
Very satisfied
Abbie delivered - 10/10
Graham and the team are always very helpful and available to answer any questions.Will be booking our future flights with them
Cracking service and very helpful staff as always
Thank you for the advice on trying to get our Qatar Ehteraz app to change green. It turned after 7 days which left us 6 days to go out and about. I was very concerned that we wouldn't be able to enter the airport to return home and Ehteraz made an announcement that they wouldn't be responsible if people couldn't get on their flights. Just thought you should be aware there is a problem at the moment.
DialAFlight are with you all the way there and back. Always at the end of the phone to answer any questions. Excellent. Thanks Guy.
Fantastic service from Raj every time I use DialAFlight. He answered my email whilst I was in Thailand as I was concerned regarding a PCR test requirement when transiting through Dubai with Emirates back to the UK. He assured me all was fine and he was100% correct
Kieran was extremely helpful
Saf goes above and beyond every time we deal with him. An absolute credit to your organisation.
Good personal service in a most difficult time. We never felt alone and we were very well supported
Finn has been very patient and dealt in a professional manner. Overall he gave us an excellent service.
Very good service that we have come to expect as standard from the people of this organisation
Matt who looked after the booking was excellent. Very responsive and attentive. He took care of everything and I would highly recommend DAF to anyone looking to book holidays.
Grant provided clear advice and attention to detail.
Great service from Kieran
Always excellent service - great communication
Ben always gives me the best service and ensures my travel is hassle free!
Fabulous time. Thanks Tristan for all your help - you made our travel simple in these strange times
Reliable and professional service always
We had an excellent service from Des. He is amazing. I would recommend him to my friends.
Just one thing, we didn’t receive an airline reference number before our flight from Doha to Muscat. This became a bit of a worry when checking in at Doha.
Have used DialAFlight many times and they are an excellent company
In hindsight, spending my first afternoon in Vietnam pounding the busy city streets, visiting every incense-filled pagoda and finishing at the heaving Ben Thanh market in Ho Chi Minh City was a baptism by fire on my first day.
I can’t deny it was a relief when I returned, footsore and weary, to my hotel, the Park Hyatt Saigon - an oasis in that buzzing city.
Huge bouquets of flowers and dazzling chandeliers greeted me in the cool lobby while the luxurious French colonial style rooms featured delightful white wooden shutters and a superbly soft carpet tastefully decorated with a bird motif.
When I woke next morning in the vast and very comfortable bed and delightfully appointed and furnished room I found the whole place exuded relaxation – a feeling that was ramped up when a tiny Vietnamese woman arrived for my massage. She used her knees, elbows and hands to pummel my back. It really was an excellent massage, vigorous but highly relaxing and diffusing knots of tension I hadn't realised I had.
Dinner at the Park Hyatt proved mouthwatering, with salmon tartare, pomello salad, pork with prawn crackers and bread with anchovy tapenade. This was followed by succulent Australian wagyu steak, with puréed potatoes, sweetcorn and asparagus.
Breakfast was also divine and I couldn’t get enough of the buttery croissants and yoghurt with figs.
When the time came to haul myself away from the luxury of the Park Hyatt, and bid farewell to Ho Chi Minh City, I made my way south to the Mekong Delta - a vast maze of rivers, swamps and rice paddies.
I stayed in the city of Can Tho where an absolute must is the floating market which sees traders take to their boats and sell their wares from the middle of the river. Huge mountains of melons, pineapples and gourds filled the boats while sellers cried out to anyone passing by what they had to offer. Others busied themselves with weighing the fruit or sprucing up their boat with a fresh lick of paint. Some stall holders simply lazed aboard their vessel, gossiping with friends.
Visiti the bustling floating markets for a taste of some fresh local produce
The Victoria Can Tho Resort organised the morning’s river tour. Just like the Park Hyatt this hotel was decorated in a colonial style. A bowl of exotic fruits welcomed me upon my arrival, many of which I couldn’t begin to name.
The room looked onto the huge swimming pool in the courtyard below, the fourth ‘wall’ of which was lined with towering palm trees, providing privacy from the gardens and river beyond.
Visit any of the beautiful pools at Victoria Can Tho
If it’s real escapism you’re after in Vietnam, the island of Phu Quoc is where you want to be – and it’s just a very quick plane ride away.
It boasts breathtaking white sand beaches, a wonderfully temperate sea and dense, tropical jungle – not to mention its world-famous fish sauce.
It’s no wonder that many an A list celebrity including Brad Pitt and Angelina Jolie have been drawn to the island’s serene and sparkling shores which offer privacy from the outside world.
I stayed at the divine La Veranda which is right on the sea-front. It feels secluded and peaceful in the resort itself, but venture onto the beach and you'll see bars and eateries up and down the sands blaring out music and attracting relaxed backpackers cradling tumblers of beer, the water lapping at their toes. La Veranda’s delightful terrace, shaded by palm trees, offered a brilliant view of the picture-postcard seascape, while at night waiters brought out huge flaming torches to light up the restaurant tables set out on the sand.
Explore Gam Ghi - La Veranda's own private island
Before dinner I took a swim in the blue, blue sea and was delighted when the most amazing sunset began to form on the horizon, the sky filled with reds and orange gold.
My trip may have started with a hectic whirl of activity, but this haven of peace and quiet highlighted the incredible contrasts that Vietnam offers.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
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