Your calls always answered within 5 rings.
Ray Taylor was always very helpful and responsive to any questions. We had an amazing trip!
This was a fantastic holiday and adventure experience of a lifetime as well as a relaxing holiday.
The Lacto OVO vegetarian meal on Thai is not vegan. We eventually found a vegan option for the return flight to UK by ordering something like the European Vegan option.
Efficient team especially Joe Orton.
Jeff provided an excellent service. All transfers went smoothly and we were pleased with the price. We were let down by one hotel which was under construction on arrival and did not offer the services advertised. This was disclosed less than 24 hrs prior to arrival.
Molly was a fab agent to deal with. Very helpful pre and during the trip. Abbie also was helpful in helping me sort out flight delays and chauffeur contacts
Lauren, who dealt with our flights was fabulous. Nothing was too much trouble. The only downside we had was being told by one of Lauren's colleagues that we needed to pick up our bags in Bangkok. This was incorrect
While not everything went to plan, you managed to resolve these issues quickly and without fuss
Matthew was recommended to me. I would have no hesitation in recommending him to others
Assistance organised by DialAFlight was perfect
Brilliant service, would definitely recommend and use again.
Charlie and his team could not have done any more - can not recommend them enough. A big thank you
Absolutely stunning 3 weeks away, beautiful accommodations and everything ran to schedule. Couldn't have asked for better. Well done to Libby Mcgarry
Absolutely fantastic from start to finish (apart from delayed return flight). Many thanks to Elizabeth for her vast amount of help and support!
Thank you Leo Thompson-Persaud for going above and beyond to organise an amazing trip for us!
Not all flights were satisfactory and seat choice was not available on online check in so a bit disappointing
Everything went to plan, well organised.
Very good service from young Fraser as always
Matthew as always was great, thanks for your help
Everything went to plan - no fuss or worry. Excellent.
All went very well, thank you
Received regular emails throughout. Everything went like clockwork. Brilliant flight but did pay more for extra leg room which wasn’t cheap.
Saf Patel was outstanding. Service went above and beyond to help us.
Vinny does all my bookings - he’s always very helpfu looking at all my flight options and he always gives me a courtesy call the day before my flight
Rosie was with us every step of the way planning our trip. We had several hotels and six flights, so it was quite complicated. Her knowledge, advice and professionalism was very reassuring. I had never organised a trip with so many bookings involved and Rosie was brilliant. The trip was brilliant, the hotels were super and the flights all pieced together perfectly.
Excellent service. Many thanks
My trip went as planned thanks to DialAFlight.
Keep up your good work. I would like to thank you again for organising my last trip back from Bangkok and wish you all the best for the future.
We had a fantastic holiday in Vietnam. Marshall Finnimore arranged everything and it all went like clockwork. We did not need to worry about anything other than enjoying our holiday. We will definitely be using DialAFlight again in the future.
Keep up the good work - you never fail me
In hindsight, spending my first afternoon in Vietnam pounding the busy city streets, visiting every incense-filled pagoda and finishing at the heaving Ben Thanh market in Ho Chi Minh City was a baptism by fire on my first day.
I can’t deny it was a relief when I returned, footsore and weary, to my hotel, the Park Hyatt Saigon - an oasis in that buzzing city.
Huge bouquets of flowers and dazzling chandeliers greeted me in the cool lobby while the luxurious French colonial style rooms featured delightful white wooden shutters and a superbly soft carpet tastefully decorated with a bird motif.
When I woke next morning in the vast and very comfortable bed and delightfully appointed and furnished room I found the whole place exuded relaxation – a feeling that was ramped up when a tiny Vietnamese woman arrived for my massage. She used her knees, elbows and hands to pummel my back. It really was an excellent massage, vigorous but highly relaxing and diffusing knots of tension I hadn't realised I had.
Dinner at the Park Hyatt proved mouthwatering, with salmon tartare, pomello salad, pork with prawn crackers and bread with anchovy tapenade. This was followed by succulent Australian wagyu steak, with puréed potatoes, sweetcorn and asparagus.
Breakfast was also divine and I couldn’t get enough of the buttery croissants and yoghurt with figs.
When the time came to haul myself away from the luxury of the Park Hyatt, and bid farewell to Ho Chi Minh City, I made my way south to the Mekong Delta - a vast maze of rivers, swamps and rice paddies.
I stayed in the city of Can Tho where an absolute must is the floating market which sees traders take to their boats and sell their wares from the middle of the river.
Huge mountains of melons, pineapples and gourds filled the boats while sellers cried out to anyone passing by what they had to offer. Others busied themselves with weighing the fruit or sprucing up their boat with a fresh lick of paint. Some stall holders simply lazed aboard their vessel, gossiping with friends.
The Victoria Can Tho Resort organised the morning’s river tour. Just like the Park Hyatt this hotel was decorated in a colonial style. A bowl of exotic fruits welcomed me upon my arrival, many of which I couldn’t begin to name.
The room looked onto the huge swimming pool in the courtyard below, the fourth ‘wall’ of which was lined with towering palm trees, providing privacy from the gardens and river beyond.
If it’s real escapism you’re after in Vietnam, the island of Phu Quoc is where you want to be – and it’s just a very quick plane ride away.
It boasts breathtaking white sand beaches, a wonderfully temperate sea and dense, tropical jungle – not to mention its world-famous fish sauce.
It’s no wonder that many an A list celebrity including Brad Pitt and Angelina Jolie have been drawn to the island’s serene and sparkling shores which offer privacy from the outside world.
I stayed at the divine La Veranda which is right on the sea-front. It feels secluded and peaceful in the resort itself, but venture onto the beach and you'll see bars and eateries up and down the sands blaring out music and attracting relaxed backpackers cradling tumblers of beer, the water lapping at their toes.
La Veranda’s delightful terrace, shaded by palm trees, offered a brilliant view of the picture-postcard seascape, while at night waiters brought out huge flaming torches to light up the restaurant tables set out on the sand.
Before dinner I took a swim in the blue, blue sea and was delighted when the most amazing sunset began to form on the horizon, the sky filled with reds and orange gold.
My trip may have started with a hectic whirl of activity, but this haven of peace and quiet highlighted the incredible contrasts that Vietnam offers.
First published in the Mail Online - October 2017
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