Your calls always answered within 5 rings.
Matt helped with check-in and documentation. Always use this fast efficient, friendly service. Well recommended
Flights, hotels, transfers all good. Excellent service thanks to Jamie.
It was all wonderful...I should have stayed longer!
Theo always really looks after us and we’ve had some great trips with DialAFlight. Our most recent trip to Japan was a great success. Big thanks to all the team!
Nicholas delivered exactly what we wanted. Flights to fit our budget and excellent hotels in perfect locations. Thank you DialAFlight for the friendly, efficient and professional way in which you put together our holiday.
Always above and beyond service. Thank you Lee and the team. So much appreciated, as always.
Would use Matt again every time for long haul trips - excellent service
As usual, Boris was very responsive and professional arranging our flights and accommodation. Excellent service.
Thank you so much - I was very grateful for all your help. Eva Air were good just like you told me.
When a flight plan gets complicated, sometimes it's just simpler to DialAFlight
All went well
Unfortunately Turkish Airlines did not manage to deliver our luggage at Denpasar for 36 hours. The first two days of the holiday were spoilt as a result of having no clothing. Am currently claiming from the airline.
Very pleased with all the bookings arranged by Dylan
Everything was seamless, we had no issues during our trip and the holiday itself was very good. No hassle and well worth the money. DialAFlight are always ready to answer your call even on the emergency line for out of hours during the trip.
Another great trip organised by Jim. Our hotel in Siem Reap was one of the best places we have ever stayed. The staff and service were nothing short of amazing from check-in to check-out.
All very good - well organised and on time
Another great holiday arranged by Philippa. Everything ran smoothly. Thank you again!
Everything is always top service
Sadly we were not seated as a family on the return flights. However, we managed. Thank you for all you did for me.
DialAFlight service excellent; however, our recent return journey to Kathmandu left something to be desired. In choosing to fly Emirates it was not made clear that the Dubai to Kathmandu leg is subcontracted to Fly Dubai. The Fly Dubai service was poor and late. Missed connection to LHR which required a night stopover in Dubai
Guy and the team are amazing. So good at what they do and have loads of expertise. Just come back from an unbelievable trip that went 100% without a hitch. Great company to deal with and I will defo use them again and for many years to come for sure.
Great service, always available to offer support.
Thanks to all and Lee in particular.
All good - like working with Saf who is very helpful
Pleased with Ivor, as usual
Frazer good as always
Five stars
Fantastic service from Marco, everything went like clockwork!
Fantastic service and knowledge of the trip We will be in touch in the future
Excellent and supportive service
A Sikh in starched white uniform suddenly appears and scrunches across the gravel drive to greet me, his white beard almost merging with his turban. I hadn't seen him emerge from the building but he somehow seemed to materialise from nowhere.
This could only be Raffles, one of the most famous hotel names in the world.
I am whisked into the cool embrace of the lobby, where a glass of chilled mineral water arrives almost before I've had a chance to park myself on a leather sofa.
The brand-new atrium is not that different from the old one. It has cleaner, sharper lines, but retains the same bold sweep that suggests an impressive and desirable combination of elegance and sophistication.
It was here that, according to some reports, 300 Japanese officers and men fell on their swords after the surrender of Singapore to the Allies in 1945.
But such grisly ghosts hardly hit the right note following a multi-million-pound refurbishment that has taken two-and-a-half years to complete. It officially reopened in the summer of 2019.
The hotel says the restoration was designed to ensure that everything that is so special about Raffles was carefully preserved – the ambience, the service, the charm and the heritage of the hotel. They have certainly succeeded in that.
There are still the graceful courtyards to relax in, while new bars, restaurants and shops have been added.
The changes have simply enhanced the comfort and splendour.
Raffles Singapore was born in 1887, the year the Armenian Sarkies brothers took over an unprepossessing ten-bedroom bungalow and set about pulling in the great and the good.
From such humble beginnings, the hotel was quickly expanded and word of mouth brought in royalty, as well as celebrities.
It was named after Sir Thomas Stamford Raffles, who colonised Singapore 200 years ago for the British East India Company and became Lieutenant-Governor of the Dutch East Indies. It was a bold move to summon up this heroic, swashbuckling frontiersman – but, my goodness, it has paid off.
Noel Coward first stayed for a month in 1931, after completing Private Lives. He recalled in his memoirs drinking his first Singapore Sling and he remained a loyal guest until his final visit in 1968.
The literary roll call is impressive – Joseph Conrad, Rudyard Kipling, Somerset Maugham, French novelist, art historian and statesman Andre Malraux, German-born poet, novelist and painter Hermann Hesse and Chilean poet and politician Pablo Neruda for starters.
Then there are the glamorous fans: Ava Gardner, Elizabeth Taylor and, more recently, Johnny Depp and the Duke and Duchess of Cambridge.
There are 115 guest-rooms, all suites. I am shown into a State Room Suite overlooking the quad, with a huge marble bathroom and a bath the size of a small cargo vessel.
The double sink seems excessive for one man and his toothbrush. Ditto the opulent bed. But I'm not complaining.
The flat-screen TV has been discreetly inlaid into the wall so that it looks like a decorative obsidian plaque. 'I think we should pop down to the Long Bar and take a refreshment,' says my charming hotel guide.
Good idea. First, I pop into the Writers Bar, taking in the cool granite and mahogany, contrasting with marble and alabaster walls. It's as 'airy as a birdcage', as Conrad put it in his novella The End Of The Tether.
I wander down the colonnaded corridors and around the green quadrangle before settling at a table in the Long Bar.
A cast-iron hand-cranked contraption on the bar, designed for shaking multiple cocktails, gets to work producing the hotel's signature drink, the Singapore Sling. It is a powerful concoction made from Cointreau, pineapple and lime juice, gin, grenadine, cherry liqueur, Benedictine and Angostura bitters. That's all.
Order this in my local back home and the barman would think I was taking the mickey. Here, it's the most natural thing in the world.
First published in the Daily Mail - March 2020
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