Your calls always answered within 5 rings.
We had an amazing time and look forward to booking again with DialAFlight. Stevi was amazing throughout and it was a honeymoon trip to remember.
Bradley was really helpful with everything -will definitely contact him again for future travels
All very good, thank you!
When you check in for the joint BA/QR flight from KUL to LHR, you can't check in online on the BA app. We got to KUL with 3 hours to go and joined a massive queue, but a Qatar staff member plucked us from obscurity and took us to a machine where we checked in and got boarding passes - and then we got to go to a smaller queue to bag drop. All flights were on time.
All good. Five stars
What an amazing trip. Mapped out perfectly by Lily Gardner. Everything was perfectly timed and arranged. Looking forward to booking the next one.
As always - very knowledgable and professional service
Harry has been so great - patient and knowledgable. Thank you for my superb holiday.
Jim is always really helpful and informative - would definitely use for our next trip
As usual, quality service and excellent execution was delivered by my super agent Robbie!
Finnair was not to the same standard of Japanese Airlines, even though the flight attendants were excellent.
Matt is always helpful. Prompt to find the right flights for us, and offers to help check-in when required. We are pleased to recommend him to others.
As always, very pleased
With DialAFlight, every trip exceeds expectations, thanks to a personal contact who knows exactly what we want and expect.
Everything from my first phone enquiry through to final notification was handled professionally. The App proved invaluable when checking bookings.
My friends and I have used DialAFlight for many years for our holidays to many different destinations. Always excellent service from Stuart and the team following our flight and making sure everything is on time or informing us of any changes 10/10 !
Brilliant. Ray is excellent. Love the App.
Good advice and contact for re-assurance provided by Jack Sulliman.
Darryll Hansford is excellent!
Great service as always - already planning my next trip so will be back
Flights all arranged perfectly and at the best times to make the whole trip work out fine
With hindsight, I’d have preferred a different route home. But everything went smoothly and that was really reassuring.
Great service from Doug. It's so good to have a service where you can speak to someone quickly when needed and not an automated service
Thai Aairways serves the most disgusting food I have eaten on a plane. It's terrible, cheap horrible wine and sloppy food and sandwiches
Ash was transparent when discussing our different options for our wildlife tour. This was high quality, reliable and the transfers, accommodation and tour were of good quality, on time and well organised. We will definitely use Ash again as he has given us the trust and confidence we want.
Thank you DialAFlight and Ellie in particular, for your valued help, knowledgeable advice and excellent communication before and during our fab time in Vietnam and Phu Quoc. I would like to say an 11 out of 10 service if that is possible!
Everything we expected and more
I have no hesitation recommending Dominic and his team. We have used them for over 5 years and know we will get the best flights and prices available.
Very good service. Helpful team.
Very helpful.
You all know Roger Moore, 007? If you are too young to know what he looks like, he looks like me,' said our small, squat, spectacularly un-debonair Thai tour guide, Captain Alex, with a deadpan face.
While not exactly shaken with laughter at his wry quips, everyone was stirred by the stunning scenery at Ko Khao Phing Kan, or James Bond Island, as this place is more famously known. It became a must-see site due to its double-O heaven setting in The Man With The Golden Gun, when Moore's Bond goes in search of Scaramanga, played with relish by Christopher Lee.
This was all heady stuff for a first-time visitor to Thailand, an exotic land that has also inspired on the big screen the sublime (The Beach) and the ridiculous (The Hangover, Part II).
Many writers, from Somerset Maugham to Graham Greene, have fallen for Thailand's bars, silk, curry and hospitality. Its ancient history, temples, islands and beaches, as well as the gentle people of unrivalled grace, have made it endlessly enchanting.
A small bit of detective work led me to deduce that John le Carré found his original inspiration for The Night Manager - his thriller televised this year - in Thailand after staying at The Mandarin Oriental hotel in Bangkok, on the banks of the Chao Phraya river.
I discovered his fascination for the legendary hotelier Kurt Wachtveitl, famed for decades for arranging everything with charm and discretion, just as we saw Tom Hiddleston's character do in the BBC series. More later about le Carré, a drunken night on champagne, and his eternal gratitude to the night manager.
But first back to James Bond Island. This speck in Phang Nga Bay is firmly on the tourist track as boatloads arrive to get their fix of the legendary spy.
Indeed, everyone else on our boat seemed to think they were wannabe secret agents, as the men stripped down to Daniel Craig-style swimming shorts and the women wore Bond-girl bikinis. They also donned their best Bond-villain shades for selfies in front of the limestone outcrops.
Captain Alex's tour included kayaking into sea caves, shopping for silk and a lunch of fresh grilled fish, before driving back to the Banyan Tree Hotel in Phuket, a tranquil base where smiling courtesy is second nature to its staff.
Phuket became a favourite destination of backpackers in the 1960s and 1970s thanks to its sleepy beauty and sensational beaches, and luxury hotel chains soon discovered its appeal.
Many of the villas in the Banyan have a private pool, and you can have spa treatments in your garden overlooking the lagoon. Bicycles make it easy to get to and from the main lobby and its zen-like spa.
The starting point for my trip before heading to Phuket was Bangkok and the splendid Mandarin Oriental Hotel. Leave so much as half an apple in your room and it will be replaced within the hour. As well as supreme service, there is nothing the staff haven't seen, from Billy Idol smashing up his suite to Somerset Maugham fighting off a bout of malaria.
Some simple sleuthing persuaded me that le Carré first came across his inspiration for The Night Manager here. The clues were staring me in the face in the le Carré suite on the tenth floor.
A typed letter from the author is framed on the wall. He thanks the hotel manager for the incredible care and hospitality, having arrived 'tired, dusty and unannounced' after a 'swing through divided Laos' while researching his novel, The Honourable Schoolboy.
He recounts how he met up with a friend in the hotel and drank copious amounts of champagne, which annoyed a journalist from 'a lofty London paper' who was also staying there. 'I fear we may not have seemed as funny to him as we did to one another.' A year later, when The Honourable Schoolboy finally appeared, the same correspondent took time off from his political musing to give it a perfectly dreadful review.
The fact that le Carré bothered to send such a letter to the manager indicates his fascination at how Kurt Wachtveitl looked after him and the dozens of others guests, all seemingly effortlessly.
Incidentally, the room opposite le Carré's is the Barbara Cartland suite, for those who are more inclined to soft romance than spy thriller.
Just outside the hotel, Bangkok shows all its buzz and brashness, with street food, shopping (incredible silver), mai tai cocktails at sunset at bars both grand and grubby.
There has always a sense of being about to enter the land of all possibilities, be it The Beach, Bridge On The River Kwai, or Bond. Just remember not to turn it into The Hangover…
First published in the Mail on Sunday - October 2016 More articles below...
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