Your calls always answered within 5 rings.
Kieran assisted us in our booking to Singapore to celebrate our 40th wedding anniversary. He informed the hotel and in turn they decorated our room for us. I would definitely recommend DialAFlight to family and friends.
The VIP lounge at Heathrow was dreadful! Do not send people there. The tour was excellent and our guides superb. All hotels great apart from HK. Thanks Ivor for organising such a fantastic, once in a lifetime trip!
Paige was excellent. She listened to what we wanted, we discussed options and she delivered exactly what we asked for.
My original flight via the Middle East was cancelled, so I booked a direct flight from Heathrow. While I was away Elliot Webb from got my cancelled flight refunded for me
Prompt communication and personal service at all times. Very happy with Jade's help
Brilliant staff - especially Orlando and billy.
Whole experience of booking flights on both sides of the world was faultlessly excellent. Great job team
DialAflight is a good company especially Gavin who helped me a lot.
There were a few glitches but the support was terrific and I thought it was a great service .
Connie was excellent throughout and I would highly recommend her
I was booked into Red Roof Inn in Tokyo. Whilst this hotel was perfectly adequate it was a half hour journey by taxi each way from Haneda Airport and the two taxi fares cost around £50. It might be better if you recommend to other travelers that they stay at the hotel inside Terminal 3 at Haneda, as we did at one point in our tour, then you can go straight from breakfast into the check in area. It maybe more expensive than Red Roof Inn but when you include the taxi fares I doubt if it by much and certainly would be more convienient.
Organised flights that went smoothly agai. You can always rely on DialAFlight to do a good job
James was a star from the get go. A fast efficient and friendly service. Awesome booking experience
One of the hotels arranged was below parr (Andaman Seaview Hotel in Phuket). Apart from this everything else went according to plan and was as expected.
Tristan deserves recognition for his knowledge and for exceeding my expectations. Great service as always.
Have asked for Eric and his team for many years now. Gold star service.
Always friendly and helpful. Used DialAFlight for years.
Greg was great at booking our flights and it was reassuring to know that he or one of his colleagues was at the end of a phone should we have any issues while on holiday.
Jonathan always deals with me - would rate him 100 per cent
Jamie was very helpful and his recommendation to fly with Turkish Airlines worked well for me.
A fantastic service from you guys. Thank you for making our holiday a super experience.
A1 company - highly recommended
Good compromise suggested by Marie to save us money. Thank you
Good personalised service
Great service - will use again in the future
Paige has been amazing. She listened to our wishes and came up with the goods every time. And we were especially grateful that she managed to secure alternative flights to Tokyo when the war in Iran kicked off.
Fabulous trip - all went to plan!
Thank you for everything - a holiday to remember!
Everything went very smoothly - thank you
Amazing service as always, thank you so much
My wooden villa stands on stilts, surrounded by towering trees that obscure the view to the ocean 200 yards away. At night, giant squirrels thud on to the shingle roof. By day, long-tailed macaques perch overhead, throwing jungle debris at each other. They are ever hopeful that I might leave my balcony door open.
'Macaques appreciate creature comforts,' warns my host, 'and wouldn't hesitate to raid your minibar and throw a party in your villa.'
I am on the Malaysian island of Langkawi, staying at The Datai, which just celebrated its 30th anniversary, having set the bar for luxury when it opened.
The 65-acre site lies deep within a rainforest and mangrove swamp that creep up to a crescent of caramel sand on the Andaman Sea, home to more than 250 bird and 500 butterfly species.
Like most guests, I barely venture beyond the hotel grounds, a pristine microcosm of an island that became a Unesco Global Geopark in 2007.
That Langkawi has not been overdeveloped is due in part to the legend of Mahsuri's Curse.
'In the late 1800s, a beautiful bride was wrongly accused of adultery by jealous villagers and put to death,' explains Irshad Mobarak, Datai's head naturalist, during a walk to a rockpool for an early-morning dip. 'With her dying breath she cursed the island for seven generations.'
Fearing the curse, people stayed away until it 'expired' in the mid-1980s - and then tourism took off.
Conservation of this environment is central to The Datai's philosophy, with initiatives covering land, sea and local community. So it is that one day I find myself with Dr Ravinder Kaur from Gaia, a social enterprise which has teamed up with The Datai for the protection of hornbills on the island. The birds - known as nature's gardeners for their habit of regurgitating seeds - are threatened by poachers and deforestation.
We spot a male and wait for him to visit his nesting partner, bringing her the choicest fruit he can find. She has enclosed herself in the hollow of a tree, but the cautious bird, having spotted our presence, does not want to reveal its location.
When I do see one it is by chance, over breakfast.
An oriental pied hornbill is making a flurry of trips to a keruing tree by the main pool. It starts a rush for cameras among guests - and opens up opportunities for the thieving macaques. A walk through the ten million-year-old rainforest with nature centre manager Dev Dass reveals more wonders.
Trying not to trip over roots in the shaded forest floor, I see tiny orchids and hardwoods rising over 100ft. Wedged in the cleft of one tree, a rare colugo - the only 'flying' primate - slumbers, his fur blending with the bark. 'Poachers hunt for critically endangered animals and cut down precious agar trees as the wood fetches £2,500 per kilo,' says Dev. 'We employ 35 security guards to protect our rainforest.'
It is midday now and I have an appointment to go kayaking in the mangroves. Through a narrow channel I paddle into another world - sun-dappled and still but for the insistent whirr of cicadas and the squawk and trill of birds. I glide and duck under branches. A collared kingfisher takes flight as a spectacled langur leaps through the canopy. Less cuddly are reticulated pythons, which also haunt the mangroves.
The next day, I feel the call of the ocean. I have the freshest catch - grouper, snapper, pomfret - for lunch at the Beach Club. As the tide ebbs, I watch tiny sand bubbler crabs set to work, creating their granular artworks, like a mantilla of lace. 'Heaven is under our feet as well as over our heads,' proclaimed American naturalist Henry David Thoreau. I would agree with that.
First published in the Mail on Sunday - February 2024
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements