Your calls always answered within 5 rings.
Absolutely first class service and has been for some years. Would thoroughly recommend them from a simple flight to a whole holiday package.
My holiday was very enjoyable and everything was pretty seamless with respect to airport pickups The hotels were well located and of a good standard. I will certainly use DialAFlight again.
Keep it up, we now have a travel agent we can rely on!
All my trips with DialAFlight in the past have worked out well and been very successful. Many thanks.
Very helpful advice and updates from start of process to the end
The island we went to had a different weather system and we were in monsoon season so it wasn’t a big issue but I think we chose the wrong location. We enjoyed and had a fab holiday
Many thanks again for your excellent service - will be calling again shortly
Leah helped to plan my holiday with my daughter to Bali and it was just amazing - she was very helpful and took all my worries away. Can't wait to book my next holiday with her!
The flights were perfectly picked, thank you Callum
Such a relief you had my back on this. Even though we were delayed two hours I was informed and coped. Thank you for your excellent service
Right from the start Rebecca Wilkie gave us fantastic suggestions and helped us plan a complex and memorable trip to Bali and KL for 3 weeks. I also felt like the full team were always there to support us if we had any challenges while abroad. Great service
Loved the app, shame Rosie left but Sean did well as the guy who took over.
Looked after really well by Lloyd Stevens and had an unforgettable holiday experience.
A special thanks to Ivor Savage. We gave him our requirements and he researched and provided us with a few options. He booked flights, transfers and the hotel and made our holiday easy. Great service.
Micky and team - always excellent service
I need to book another flight soon
Everything went as planned. The flights, transfers and accommodation were excellent. I couldn’t have asked for more. Thank you for making our experience to two new countries beautiful and seamless.
Always really helpful and patient! Provided a variety of quotes and options. Will always come back to DialAFlight and have recommended them to family and friends.
I have booked many flights with Des at DialAFlight as it takes the stress out of the booking process.
Having the bullet train tickets delivered to the hotel worked well. It was also easy to ship bags between hotels, as advised by DialAFlight. Many thanks Ashley and colleagues,
Fantastic holiday, huge thanks to Liam Rush. We will be booking again shortly
Alfie is wonderful. He and Oli are a great team and have looked after my family and my professional travel for decades. Thank you Alfie for doing such a sterling job organising my son's trip to Japan. I felt totally secure knowing that should something go wrong Alfie would sort it.
I had flights booked through Dubai. Days before travel, the situation in the Middle East worsened and a volcano blew up in Indonesia affecting air travel. I was reassured that everything was still on schedule. I also have absolute confidence that if the situation had worsened Philippa (and the team) would have everything in hand.
Reid is amazing - made some changes for us while we were away. Also like that we can speak to Vinnie if Reid isn’t there, he sorted out all our special assistance at airports.
Dennis always delivers the best tailor made packages for us. We had an amazing time, thank you
Lewis was fantastic - everything was plain sailing - so definitely book again through DialAFlight
Always great service!
Thank you Russell for all your help during this very important trip to Vietnam. You are a credit to the company as you ensured at each stage I had information and support especially travelling on my own.
Talking through my flight options with Jeff was really helpful, as I hadn't made this trip before. It was also reassuring to know that DialAFlight was available 24/7 should anything have gone wrong. It all went very smoothly and I had a fantastic trip.
Great service and informative regarding upcoming trip
On my first full day at the Anantara Layan hotel, I’m told that lunch will be cooked by...me!
Perhaps this is pay-back time from dinner the night before, when the chef presented me with something I can only describe as edible art.
I had been faced with amuse-bouches of olives hung on a miniature tree; a plump, pink disc of yellowfin tuna tartare; seabass smoked with Jack Daniel’s, revealed with a flourish from under an opaque glass dome.
It transpires that Anantara, on the northwest coast of Phuket, does things differently.
To immerse guests fully in the local culture, a cooking school called Spice Spoons is offered - and you get thrown in at the deep end.
It starts with an 8am visit to the food market in the small, dusty village of Talang, a ten-minute drive away, with the hotel’s chef. The market is a cavernous covered space full of stalls selling everything from fresh seafood on ice to buckets of coconut cream, and displays of garlic, ginger, green papaya, mint and more.
FRAGRANT FEAST
There are containers of home-made red, green and yellow curry pastes, fragrant Thai basil and weird fermented cabbages.
The cooking class takes place at the hotel’s Dee Plee Thai restaurant, which overlooks the rest of the sprawling resort (comprising 77 villas and suites).
On the menu today are shrimp tartlets, green chicken curry and mango with sticky rice. Before I know it, I’m mixing batter for tartlet cases, marinading mini-aubergines in coconut milk and curry paste, and simmering the sticky rice (the trick is to ensure there is just a finger’s width of water over the rice).
Phuket is roughly the same size as Singapore, with a population of 600,000. It is under two hours away from a truly exquisite archipelago that includes Phi Phi Leh (where The Beach was shot), Khai (home to nothing but a bar) and an island nicknamed ‘Bamboo’.
A boat trip that takes in all these is the perfect way to get a flavour of what draws so many visitors. We speed across the turquoise water, passing giant granite islands covered in greenery, stopping off at Phi Phi Don, the larger sister island to Leh.
Pausing to go snorkelling near a reef among swarms of colourful fish, we then pull in to Pileh Lagoon, a body of crystalline, emerald green water surrounded by more hulking stone outcrops of the kind you see on postcards.
That evening, the head chef does the cooking, thankfully. He serves up a delicious soft-shell crab curry, a local dish called Khao Soi - a tangle of spicy, crispy egg noodles served with chicken, onion and lime - and a light coconut sorbet. Somehow, Thai food just doesn’t taste like this back home.
KOH PHANGAN
For a different island experience we also visit Layan’s sister resort, Rasananda, on the much smaller island of Koh Phangan. Its population of around 8,000 doubles once a month as hordes of partygoers descend on Haad Rin beach, to the south, for the infamous full moon parties which started here in the Eighties.
Apart from those wild nights, though, it appeals mostly to families and couples, while Phuket draws a younger crowd. The Rasananda is bang on the beach, but has all the design touches of an elegant resort: an infinity pool featuring a swim-up bar, spa and 64 villas and suites, each with their own private plunge pool.
Mine has a carp pond outside, and all have a free mini-bar. Everything seems to move at a different pace: slowly. But there’s plenty to do such as snorkelling or kayaking around the Ang Thong National Marine Park, which contains more than 40 tiny islands. And you can also go elephant trekking, commune with local monks, or indulge in yoga every morning on the sun terrace.
Yes, there is a cooking school here, too. And yes, I could sign up to perfect my Pad Thai - but I demur. It’s time to let someone else do the hard work.
First published in the Mail Online - May 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements