Your calls always answered within 5 rings.
Kieran assisted us in our booking to Singapore to celebrate our 40th wedding anniversary. He informed the hotel and in turn they decorated our room for us. I would definitely recommend DialAFlight to family and friends.
The VIP lounge at Heathrow was dreadful! Do not send people there. The tour was excellent and our guides superb. All hotels great apart from HK. Thanks Ivor for organising such a fantastic, once in a lifetime trip!
Paige was excellent. She listened to what we wanted, we discussed options and she delivered exactly what we asked for.
My original flight via the Middle East was cancelled, so I booked a direct flight from Heathrow. While I was away Elliot Webb from got my cancelled flight refunded for me
Prompt communication and personal service at all times. Very happy with Jade's help
Brilliant staff - especially Orlando and billy.
Whole experience of booking flights on both sides of the world was faultlessly excellent. Great job team
DialAflight is a good company especially Gavin who helped me a lot.
There were a few glitches but the support was terrific and I thought it was a great service .
Connie was excellent throughout and I would highly recommend her
I was booked into Red Roof Inn in Tokyo. Whilst this hotel was perfectly adequate it was a half hour journey by taxi each way from Haneda Airport and the two taxi fares cost around £50. It might be better if you recommend to other travelers that they stay at the hotel inside Terminal 3 at Haneda, as we did at one point in our tour, then you can go straight from breakfast into the check in area. It maybe more expensive than Red Roof Inn but when you include the taxi fares I doubt if it by much and certainly would be more convienient.
Organised flights that went smoothly agai. You can always rely on DialAFlight to do a good job
James was a star from the get go. A fast efficient and friendly service. Awesome booking experience
One of the hotels arranged was below parr (Andaman Seaview Hotel in Phuket). Apart from this everything else went according to plan and was as expected.
Tristan deserves recognition for his knowledge and for exceeding my expectations. Great service as always.
Have asked for Eric and his team for many years now. Gold star service.
Always friendly and helpful. Used DialAFlight for years.
Greg was great at booking our flights and it was reassuring to know that he or one of his colleagues was at the end of a phone should we have any issues while on holiday.
Jonathan always deals with me - would rate him 100 per cent
Jamie was very helpful and his recommendation to fly with Turkish Airlines worked well for me.
A fantastic service from you guys. Thank you for making our holiday a super experience.
A1 company - highly recommended
Good compromise suggested by Marie to save us money. Thank you
Good personalised service
Great service - will use again in the future
Paige has been amazing. She listened to our wishes and came up with the goods every time. And we were especially grateful that she managed to secure alternative flights to Tokyo when the war in Iran kicked off.
Fabulous trip - all went to plan!
Thank you for everything - a holiday to remember!
Everything went very smoothly - thank you
Amazing service as always, thank you so much
Room service at my M Social hotel was brought by a robot called Auria. Welcome to Singapore.
It rang me up to say that it had arrived at my door. I popped open a flap in its domed head, took out my morning copy of The Straits Times, thanked it, and off it toddled down the corridor.
Glancing through the paper, my eye alighted on what I could only assume was a sensationally ground-breaking article entitled Where To Have Spontaneous Fun in Singapore.
Downstairs at the breakfast bar of the hotel half an hour later, I accidentally smashed a coffee mug.
The relentlessly cheerful coffee station guy - or quite possibly a more advanced type of robot - fell about in paroxysms of delight as if it was the funniest thing he had ever witnessed.
I took another mug from the rack and the coffee machine finished off my cappuccino with a foam portrait of my face.
After breakfast, my city guide was waiting in the lobby. She was wearing a safari outfit with mosquito net veil.
Our day commenced with a ten-minute bumboat (water taxi) ride to a neighbouring island called Pulau Ubin, which means Granite Island.
On the main island of Singapore, five million polite and hard-working souls live together on 274 square miles in multi-cultural harmony - closely monitored by CCTV. Pulau Ubin is a fraction of the size and has 38 inhabitants. The island is a recreation park with walking and cycle trails and viewing platforms raised above the mangroves.
Singaporeans as a rule aren't keen on either walking or cycling, said the guide, and neither was she. Plus she was terrified of being bitten by a mosquito. So she had arranged a minibus and driver.
The elderly driver, a native of the island, spoke in a harsh local dialect that made him sound furious about everything.
Soon after we'd set off, he saw a detached orange blossom lying on the track. 'Flower!' he shouted, slamming on the brakes. 'What sort of flower?' I said. 'Flower! Take photo!' he ordered.
A little further on, an adolescent wild pig was rooting around a litter bin. 'Pig!' he shouted. Guessing it was tame, like everything else in Singapore, I got out of the minibus and gave it an affectionate pat.
The other highlights of our island tour were some busy crabs, an old quarry, and an abandoned Thirties bungalow of stockbroker Tudor design.
Five exhausted Singaporean women - the only humans we encountered - flagged us down and implored us to give them a lift back to the bumboat jetty.
In fairness to Singaporeans, why would anyone want to visit raw nature when they can see 10,000 neatly labelled species of plant, including 1,200 types of orchid, arranged among the manicured lawns and flower beds of the magnificent Singapore Botanic Garden, while a full orchestra on the bandstand is playing a medley of hits from all your favourite musicals?
In the afternoon the guide took me to see the grisly Courts of Hell at Haw Par Villa, built in the Thirties by two Burmese-Chinese brothers with the proceeds of their Tiger Balm fortune.
The Courts are gory dioramas graphically depicting the torments and eternal torture of sinners in a Confucian version of Hell.
Every Singaporean child is brought here as a warning. Previously they were put in a sinister boat which entered Hell through a dragon's mouth; now they walk.
The guide speculated quite plausibly that this ghastly attraction was the main impetus behind Singapore's morally-driven economic miracle.
An hour later, chastened and shriven, I took my seat for the evening's Formula One race - to my mind a worse kind of Hell than the one I'd just visited.
Coincident with the start of the race on the Marina Bay Street Circuit was a violent rainstorm.
I legged it back to my room at the M Social, called Auria and asked it to bring up a beer and a sandwich.
Then I switched on the telly and watched the race via a camera mounted on the leading driver's helmet.
But only for about five minutes.
First published in the Daily Mail - February 2019
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