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Kieran assisted us in our booking to Singapore to celebrate our 40th wedding anniversary. He informed the hotel and in turn they decorated our room for us. I would definitely recommend DialAFlight to family and friends.
The VIP lounge at Heathrow was dreadful! Do not send people there. The tour was excellent and our guides superb. All hotels great apart from HK. Thanks Ivor for organising such a fantastic, once in a lifetime trip!
Paige was excellent. She listened to what we wanted, we discussed options and she delivered exactly what we asked for.
My original flight via the Middle East was cancelled, so I booked a direct flight from Heathrow. While I was away Elliot Webb from got my cancelled flight refunded for me
Prompt communication and personal service at all times. Very happy with Jade's help
Brilliant staff - especially Orlando and billy.
Whole experience of booking flights on both sides of the world was faultlessly excellent. Great job team
DialAflight is a good company especially Gavin who helped me a lot.
There were a few glitches but the support was terrific and I thought it was a great service .
Connie was excellent throughout and I would highly recommend her
I was booked into Red Roof Inn in Tokyo. Whilst this hotel was perfectly adequate it was a half hour journey by taxi each way from Haneda Airport and the two taxi fares cost around £50. It might be better if you recommend to other travelers that they stay at the hotel inside Terminal 3 at Haneda, as we did at one point in our tour, then you can go straight from breakfast into the check in area. It maybe more expensive than Red Roof Inn but when you include the taxi fares I doubt if it by much and certainly would be more convienient.
Organised flights that went smoothly agai. You can always rely on DialAFlight to do a good job
James was a star from the get go. A fast efficient and friendly service. Awesome booking experience
One of the hotels arranged was below parr (Andaman Seaview Hotel in Phuket). Apart from this everything else went according to plan and was as expected.
Tristan deserves recognition for his knowledge and for exceeding my expectations. Great service as always.
Have asked for Eric and his team for many years now. Gold star service.
Always friendly and helpful. Used DialAFlight for years.
Greg was great at booking our flights and it was reassuring to know that he or one of his colleagues was at the end of a phone should we have any issues while on holiday.
Jonathan always deals with me - would rate him 100 per cent
Jamie was very helpful and his recommendation to fly with Turkish Airlines worked well for me.
A fantastic service from you guys. Thank you for making our holiday a super experience.
A1 company - highly recommended
Good compromise suggested by Marie to save us money. Thank you
Good personalised service
Great service - will use again in the future
Paige has been amazing. She listened to our wishes and came up with the goods every time. And we were especially grateful that she managed to secure alternative flights to Tokyo when the war in Iran kicked off.
Fabulous trip - all went to plan!
Thank you for everything - a holiday to remember!
Everything went very smoothly - thank you
Amazing service as always, thank you so much
A Sikh in starched white uniform suddenly appears and scrunches across the gravel drive to greet me, his white beard almost merging with his turban. I hadn't seen him emerge from the building but he somehow seemed to materialise from nowhere.
This could only be Raffles, one of the most famous hotel names in the world.
I am whisked into the cool embrace of the lobby, where a glass of chilled mineral water arrives almost before I've had a chance to park myself on a leather sofa.
The brand-new atrium is not that different from the old one. It has cleaner, sharper lines, but retains the same bold sweep that suggests an impressive and desirable combination of elegance and sophistication.
It was here that, according to some reports, 300 Japanese officers and men fell on their swords after the surrender of Singapore to the Allies in 1945.
But such grisly ghosts hardly hit the right note following a multi-million-pound refurbishment that has taken two-and-a-half years to complete. It officially reopened in the summer of 2019.
The hotel says the restoration was designed to ensure that everything that is so special about Raffles was carefully preserved – the ambience, the service, the charm and the heritage of the hotel. They have certainly succeeded in that.
There are still the graceful courtyards to relax in, while new bars, restaurants and shops have been added.
The changes have simply enhanced the comfort and splendour.
Raffles Singapore was born in 1887, the year the Armenian Sarkies brothers took over an unprepossessing ten-bedroom bungalow and set about pulling in the great and the good.
From such humble beginnings, the hotel was quickly expanded and word of mouth brought in royalty, as well as celebrities.
It was named after Sir Thomas Stamford Raffles, who colonised Singapore 200 years ago for the British East India Company and became Lieutenant-Governor of the Dutch East Indies. It was a bold move to summon up this heroic, swashbuckling frontiersman – but, my goodness, it has paid off.
Noel Coward first stayed for a month in 1931, after completing Private Lives. He recalled in his memoirs drinking his first Singapore Sling and he remained a loyal guest until his final visit in 1968.
The literary roll call is impressive – Joseph Conrad, Rudyard Kipling, Somerset Maugham, French novelist, art historian and statesman Andre Malraux, German-born poet, novelist and painter Hermann Hesse and Chilean poet and politician Pablo Neruda for starters.
Then there are the glamorous fans: Ava Gardner, Elizabeth Taylor and, more recently, Johnny Depp and the Duke and Duchess of Cambridge.
There are 115 guest-rooms, all suites. I am shown into a State Room Suite overlooking the quad, with a huge marble bathroom and a bath the size of a small cargo vessel.
The double sink seems excessive for one man and his toothbrush. Ditto the opulent bed. But I'm not complaining.
The flat-screen TV has been discreetly inlaid into the wall so that it looks like a decorative obsidian plaque. 'I think we should pop down to the Long Bar and take a refreshment,' says my charming hotel guide.
Good idea. First, I pop into the Writers Bar, taking in the cool granite and mahogany, contrasting with marble and alabaster walls. It's as 'airy as a birdcage', as Conrad put it in his novella The End Of The Tether.
I wander down the colonnaded corridors and around the green quadrangle before settling at a table in the Long Bar.
A cast-iron hand-cranked contraption on the bar, designed for shaking multiple cocktails, gets to work producing the hotel's signature drink, the Singapore Sling. It is a powerful concoction made from Cointreau, pineapple and lime juice, gin, grenadine, cherry liqueur, Benedictine and Angostura bitters. That's all.
Order this in my local back home and the barman would think I was taking the mickey. Here, it's the most natural thing in the world.
First published in the Daily Mail - March 2020
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