Your calls always answered within 5 rings.
I travel this route usually three or four times a year. Turkish Airlines need to be a little more organised with passenger loading and disembarking. But overall a pleasant flight. I was OK with the hotel in Bangkok but would have preferred one a little nearer where I needed to be. Overall reasonable for price
Kieran assisted us in our booking to Singapore to celebrate our 40th wedding anniversary. He informed the hotel and in turn they decorated our room for us. I would definitely recommend DialAFlight to family and friends.
The VIP lounge at Heathrow was dreadful! Do not send people there. The tour was excellent and our guides superb. All hotels great apart from HK. Thanks Ivor for organising such a fantastic, once in a lifetime trip!
Paige was excellent. She listened to what we wanted, we discussed options and she delivered exactly what we asked for.
My original flight via the Middle East was cancelled, so I booked a direct flight from Heathrow. While I was away Elliot Webb from got my cancelled flight refunded for me
Prompt communication and personal service at all times. Very happy with Jade's help
Brilliant staff - especially Orlando and billy.
Whole experience of booking flights on both sides of the world was faultlessly excellent. Great job team
DialAflight is a good company especially Gavin who helped me a lot.
There were a few glitches but the support was terrific and I thought it was a great service .
Connie was excellent throughout and I would highly recommend her
I was booked into Red Roof Inn in Tokyo. Whilst this hotel was perfectly adequate it was a half hour journey by taxi each way from Haneda Airport and the two taxi fares cost around £50. It might be better if you recommend to other travelers that they stay at the hotel inside Terminal 3 at Haneda, as we did at one point in our tour, then you can go straight from breakfast into the check in area. It maybe more expensive than Red Roof Inn but when you include the taxi fares I doubt if it by much and certainly would be more convienient.
Organised flights that went smoothly agai. You can always rely on DialAFlight to do a good job
James was a star from the get go. A fast efficient and friendly service. Awesome booking experience
One of the hotels arranged was below parr (Andaman Seaview Hotel in Phuket). Apart from this everything else went according to plan and was as expected.
Tristan deserves recognition for his knowledge and for exceeding my expectations. Great service as always.
Have asked for Eric and his team for many years now. Gold star service.
Always friendly and helpful. Used DialAFlight for years.
Greg was great at booking our flights and it was reassuring to know that he or one of his colleagues was at the end of a phone should we have any issues while on holiday.
Jonathan always deals with me - would rate him 100 per cent
Jamie was very helpful and his recommendation to fly with Turkish Airlines worked well for me.
A fantastic service from you guys. Thank you for making our holiday a super experience.
A1 company - highly recommended
Good compromise suggested by Marie to save us money. Thank you
Good personalised service
Great service - will use again in the future
Paige has been amazing. She listened to our wishes and came up with the goods every time. And we were especially grateful that she managed to secure alternative flights to Tokyo when the war in Iran kicked off.
Fabulous trip - all went to plan!
Thank you for everything - a holiday to remember!
Everything went very smoothly - thank you
I've always had a love affair with Thailand. After filming Channel 4's Indian Summers last year, I headed to Koh Phangan, an island off Ko Samui, for a week-long meditation and yoga course.?
My resolve to meditate every morning in London was slowly eroded by the stress of the London Underground - so I jumped at the chance of heading out to Thailand again and recapturing my zen before the start of filming series two.
Phuket is very different from Koh Phangan. It is much greener, and definitely an island with party in its bones. I was staying at the luxurious Sri Panwa resort, which comprises a series of minimalist villas, each with their own saltwater private infinity pool facing out on to the shimmering Andaman Sea.
I'm sure you can just sit and chill in the hotel's beautiful restaurants or sunbathe on your private terrace, but when attentive hotel staff member Pim dropped me off at my villa, she revealed that a famous Sri Panwa guest - DJ Norman Cook (aka Fatboy Slim) - was performing at a nightclub called Seduction that evening. I decided zen could wait.
Seduction turned out to be off Bangla Road, the heart of Phuket's red-light district. Pim ushered me up an escalator to Seduction's rooftop party venue.
Norman had just started his set and was whipping up a Thai crowd. The odd British tourist was in there too, looking appropriately smug that they had stumbled into this stylish haven.?
The next morning, breakfast at Baba, Sri Panwa's poolside restaurant, was a glorious affair.
I faced my greatest challenge so far… selecting from the breakfast buffet. I did an almost ridiculous amount of hovering before settling on a selection of banana pancakes followed by a Thai fish curry. Curious but excellent is the only way I can describe this combination.?
I whiled away the afternoon reading by my infinity pool, slathering on the factor 50 at every opportunity. I then headed up to Sri Panwa's Cool Spa, where you can practise yoga on a breathtaking platform called Baba Nest, which offers 360° views of Cape Panwa.?
Our Thai yoga instructor, who coincidentally had a body which looked as if it had been carved out of mahogany, performed the chaturanga at sunset with a sinuousness that reminded me of that scene featuring the yoga instructor from Couples Retreat, for anyone who knows that film.??He didn't quite slap me on the bottom and say 'Encouragement', but it was a close-run thing.?
After a fabulous dinner at Sri Panwa's beautifully appointed Thai restaurant Soul Food, where the 'squid on hot plate' sizzled satisfactorily and the green curry with prawns was to die for, I submitted to the jet-lag and crashed out on pillows on which the maids had placed a shell and an orchid.?
Returning to my quest for zen the next morning, I headed north of Phuket and took a 30-minute boat ride to a quiet island in Phang Nga Bay.
I was picked up by the staff of the Six Senses Yao Noi hotel and spa and driven to the complex by tuk-tuk.
The hotel puts a lot of emphasis on being eco-friendly. The landscaped gardens have space for some of the happiest free-range chickens I've ever seen, and a mushroom hut where the chef harvests fresh oyster mushrooms.?
From the sunken bath in my villa there were exquisite views of the strange islets of Phang Nga Bay. ??I ate poached rock lobster in coconut milk and lemongrass, and a beef curry on jasmine rice, at Six Senses' beautiful Hilltop restaurant before heading to the beach again where the hotel was screening the Hollywood classic Breakfast At Tiffany's under the stars.?
Back at Sri Panwa and there was time to indulge in one more Asian-style breakfast curry before take-off. I may have mislaid my zen in Phuket but I sure had partied.
First published in the Mail on Sunday - August 2015
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements