Tommy is an excellent travel adviser. If he’s not available when I call he rings back within minutes. He knows our regular route, which is a nice touch.
Had an issue checking into our first hotel so called the 24 hour helpline at 2am Boxing Day and reached Mike who couldn’t have been kinder and more helpful followed by Roger the next day who had contacted the hotel and sorted everything. DialAFlight as always was exceptional from the beginning of booking until the end.
Thank you Oliver for the amazing job that you do.
Also thanks to your colleague who helped me when I missed my flight on December 22nd due to long queues at LHR!
Everything worked perfectly. A big thank you.
Very helpful assistance before the trip, and welcome reassurance of potential help if needed while away. First class service!
Superb organisation and very prompt staff on the telephone - well done.
The best decision I ever made was to always book flights through DialAFlight. I don’t have anything to worry about from the moment of my initial booking. Their mobile app is very helpful and user friendly; the constant updates and reminders through emails both before and during travel very reassuring. Thank you to Ryan and everyone.
As always, very helpful, polite and friendly service from Mason and Russell.
We had an upgrade on our flight ending up in business class. My case was lost for a few hours but was delivered to the hotel in the early hours of Christmas Day
In future, I’d rather not have the bottom of the range economy flights as I wasn’t allowed to upgrade online or at airports. I ended up in the middle of a row on a long haul flight which was also made longer by sitting on a runway for two hours in a snowstorm before departure so not the greatest flight experience!
We had a cancelled flight on our return journey. I contacted the emergency helpline and Karina was fabulous. Our return trip was horrendous but not DialAFlight ‘s responsibility as we had issues at check in and Connor from DialAFlight helped with that too
Another excellent trip organised through DialAFlight - I wouldn’t use anyone else and thoroughly recommend them
Absolutely perfect, booking was a smooth process and everything as promised without any issues. Thank you!
Sean was very friendly and efficient with helpful information and advice about using the MPC app for mobile passport control.
Excellent service from Joanna - will definitely book through you again
We were let down by Virgin as they did not provide wheelchairs at Miami Aiport. All they did is make phone calls and shrug their shoulders! We had to walk to security.
Always get brilliant service
Thank you Philippa for arranging our flights and transfers - as usual everything was great.
Everything went according to plan
Nicholas was fantastic throughout. Thanks again.
I made the flight OK but my bag did not. AA were very helpful and confirmed it would be on the next flight and delivered to my house which it was. So all good and a big thank you to Kerry for sorting all my flights
Charles was wonderful. He understood my needs and ensured that I got to NY at short notice at the best price to attend a funeral. He even checked me in which was appreciated. I was all over the place due to grief with a million things to do. Thanks a million.
We have already recommended you to friends who have used you. Sebastian did a great job getting us the Elser hotel which was excellent. Well done
My first port of call whenever I travel is always DialAFlight without question. It's the only way to book travel. For the past 10 -15 years, they’ve never let me or my family down with flights, hotels, or car hire.
Always efficient and there if I need you.
Finley Bee was excellent. When our return flight was cancelled he stepped in and got us home! He is a great asset to your company.
I felt very taken care of - thank you Boris and Paul!
Eve and her team were fantastic. They sourced and booked for us a very competitive deal and provided all the information we required for the trip, including visas. Excellent service.
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