Your calls always answered within 5 rings.
Laura Canning provided us with a very personal service, cannot recommend her enough
It was exactly what I wanted and Callum Patel did an excellent job
My only and immediate resource for all travel: long haul, quick breaks, package holidays, family & business. Always a pleasure to deal with. Always great value. Used this service many many times for over a decade and top marks every time.
Thank you for being so efficient and making my travel arrangements so effortless and enjoyable.
Emergency helpline was useful
Can't thank Amy Hibbert enough - again! for the excellent service and recommendation
Dale, once again, was brilliant. Everything from booking and throughout the holiday went to plan. We had an amazing time.
Lee delivered once again - great trip.
Every holidaymaker needs to be able to tap into the experience, expertise and professionalism of Gavin Dattani. Not for the first time his advice, guidance and support meant we enjoyed the most wonderful holiday in Mexico. We then enjoyed three lovely days in New York on the way home, staying at the hotel that Gavin recommended; a superb choice.
Freddie was very helpful, thank you.
We had a fantastic trip - with seven different stops this was not a straightforward trip but everything worked perfectly for flights, hotels and transfers. Thanks again to Vinnie and the team, who we have used for many years now.
William was amazing as always
Although our flight wasn't impacted by the global IT issues, it was reassuring to know that we could have contacted you to have everything sorted if we'd run into problems. Using DialAFlight gives us peace of mind having a buffer to deal with the airlines when it isn't easy for us to phone. This is why I don't bother checking flights myself anymore - it'll always be a better option to go through you!
Saved loads of time and hassle and uncertainty, I will definitely use DialAFlight again.
The overall experience was first class and John Huff was excellent.
Lucas Moore managed to get me a premium comfort seat on a KLM flight from Mexico City to Amsterdam for a price which was around what I normally pay for an economy flight. The experience was excellent in terms of the quality of food, inflight service and the amount of seat space. His attention to the needs of customers is of the highest standard. He always searches for the best options, and does his upmost to resolve any difficulties that arise with airlines.
Eric and his colleagues were very knowledgeable, accessible and helpful at every step.
Great service and attention to detail.
Really impressed and we all thought Bella Norris was excellent with what she did for us
Much easier to book through DialAFlight
Excellent and personable service!
I've used DialAFlight many times in the past and the service has always been 10/10 and this time was no different. A shout out to Bradley Edy.
The whole experience with DialAFlight was exceptional. Rebecca and Stuart from the beginning were so professional and helpful. Rebecca organised my travel efficiently and I was totally confident that all my travel arrangements were in place. On my return journey the flight was delayed due to bad weather so I missed my connection. As I was sitting in Amsterdam airport waiting to board a re-scheduled flight Stuart called to check that I was OK. Incredible service. I will always be using DialAFlight for future travel.
My flight was cancelled. Luggage left behind. You guys were excellent in listening and helping. Thank you.
Rebecca Wilkie went the the extra mile to give us the best deal possible and when a family emergency forced us to return early she pulled out all the stops to make it possible.
Trevor and his team did an excellent job after Air France cancelled 2 of our flights then strikes caused another change
We have used DialAFlight for a few years now never had a problem - thank you so much
I was recommended to you and was really pleased with the aircraft, the cost, the spacious seats and staff. I will be booking again real soon.
Only hotel that did not meet expectations was Si No Como
Billy is so helpful - have recommended to many people. Always happy with our trips
Some of us just don't do theme parks. The last time I went on a rollercoaster (by mistake, thinking it was a scenic water ride), I was green for the rest of the day.
So when my husband suggested we should take the children to Orlando in Florida, we came to a compromise. I would find as many alternative activities for the family to enjoy, on the understanding we would never set foot in a theme park (not one with adrenaline rides anyway). The children, Ella, 11, and Ollie, 8, were sure I would relent once we got there.
While there's nothing particularly scenic about Orlando's main drag - the sprawling International Drive, with its huge shopping malls and eat-as-much-as-you-want buffet restaurants - if you drive south for 30 minutes to the Central Florida Everglades in Kissimmee, the scenery changes completely.
You can whizz through wetlands which stretch in either direction in an airboat at Boggy Creek Airboat Adventures. Out on the water, we see alligators basking in the sun, their heads emerging from the murky depths. The children squeal with delight.
On land, there's a replica Native American village, where we learn about the Jororo Tribe, which once lived on the Kissimmee River, from a local. The children love his body piercings and tattoos.
To get close to the alligators, we head to Gatorland . The wildlife park has been dedicated to 'gators great and small for more than 70 years, and is 20 minutes by car from International Drive.
We goggle at 14ft monsters in the breeding marsh, feed medium-sized alligators bait, and see the razor-sharp teeth of beady-eyed babies.
As if we were in any doubt, The Gator Jumparoo and Up-Close Encounter shows, where keepers show off the power of some giants, demonstrate only too clearly that alligators are not to be messed with.
They don't call Florida the 'Sunshine State' for nothing. Orlando has year-round sun. So for a day in the shade, we head to WonderWorks, an indoor 'edutainment' centre on International Drive, which promisingly offers exploration and learning at the same time.
I feel smug that I am ticking the 'good parent' box, in zones including 'natural disasters' and 'space exploration', where we experience a hurricane and earthquake and take on a glow-in-the-dark rope course.
There are no big rides at WonderWorks, but head to ICON Park, less than a mile way, and you'll find a 400-ft observation wheel, where the far-reaching views stretch to the East coast.
Nights out on holiday can be restrictive with children, but at Old Town Kissimmee we join petrol heads in a gleaming Chevy from across the region for the Saturday night Classic Car Cruise.
Get lucky and you'll see a real rocket launch at Kennedy Space Center Visitor Complex on Merritt Island, just under an hour's drive from Orlando.
We get very lucky indeed, watching a satellite shoot into space. In the centre itself, there are enough exhibits to visit over several days. Walk underneath the suspended 364ft-long Saturn V, the largest rocket ever flown, and you feel very small.
Ella is particularly interested in the Heroes & Legends area, which documents the success of space pioneers. My husband is so impressed with the dramatic recreation of the 1969 Apollo 11 launch from the actual operation room used on the day that he goes back for more.
It was the children who spotted Epic McD, the world's largest entertainment McDonald's on West Sand Lake Road, not far from International Drive. It turns out to be a good find.
As well as a free soft play area, there's an arcade of 50 games with pre-loaded money cards.
Taking children shopping is an endurance test, but at Florida Mall the hands-on Crayola Experience helps a lot. Here we make personalised crayons.
Buying time for grown-up purchases of cut-price sportswear, my husband promises the children we'll later visit the huge M&M store.
Back home, Ollie has an alligator claw keyring from Gatorland, while Ella has a personalised Chevy number plate on her wall.
And no one asks why we didn't do theme parks.
First published in the Daily Mail - February 2020
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements