Overall great from start to finish - will definitely use DialAFlight again
Greg did a great job. The hotel was spot on.
Brilliant throughout - 2 years in the waiting and I lost no money and ended up with the exact holiday I wanted. Many thanks.
Gordon has time and patience with all my queries. I rely on him totally to guide me through a journey Will highly recommend DialAFlight to all my friends
Everything went to plan. Thank you. Singapore Airlines are also very good.
Always book with Dale, never been disappointed with his service.
DialAFlight (especially Troy) make booking a trip so easy. Instead of several calls and web searches, just one call, which is always swiftly answered, and the trip is booked. Great service!
Cody was very helpful and informative when we were booking and also great that he sent a couple of reminders for the trip.
Jarvis was great
Superb as previous trips. Many thanks Russell.
Excellent service. Always available for any query. Would not go anywhere else
We had an amazing holiday. Everything was hassle free once again thanks to Gino and his team.
Always very helpful
Stafford was excellent. Friendly, knowledgeable and efficient
I plan to send Tristan a fuller report on the individual elements - for your knowledge base.
You did what I asked and worked hard. The hotel dining arrangements were not what we had hoped but that’s a very small point.
Christian has again been excellent, no issues with anything. It is always a pleasure to deal with DialAFlight
Excellent service. First time using DialAFlight and received an excellent service from Mike. Very responsive and great communication. Spent time going through our options and got us a great deal. Was there for help and advice when our return flight got cancelled. I was so impressed and will definitely be using DialAFlight again and encourage family and friends to also.
Troy was helpful all the way - there were a few stops on our trip and I did wonder if they would all go as planned due to so many bookings but everything was spot on. I couldn’t be happier with the service .
Lucas is excellent
Bruce was excellent, efficient and friendly. He updated me when one of my flights was cancelled and worked quickly to find me an alternative. Excellent service, thank you. I would certainly use you again
Troy made sure that we were happy so we were ready in all aspects from getting tested to departure. Thanks Troy we had an amazing holiday.
Thank you for all your reassuring help and patience in arranging my travel to USA to see my son. I will use your service next time again definitely
As always, it went like clockwork.
Excellent as always from DAF - very happy with the arrangements and all worked out as planned.
Despite you having called the airline for me they still insisted that we do our forms online at the check-in desk at the airport!
Christian Burgess is fantastic at understanding exactly what we are looking for and assisting with our booking ensuring quality and price is matched
Thank you to Ryan and colleagues who always provide excellent advice and a great service.
Due to an error on my part - I renewed my ESTA in Novermber 2021. Since then I renewed my passport but didn't realise I needed to renew my ESTA again Maybe it is a point to advise future customers this.
Some of us just don't do theme parks. The last time I went on a rollercoaster (by mistake, thinking it was a scenic water ride), I was green for the rest of the day.
So when my husband suggested we should take the children to Orlando in Florida, we came to a compromise. I would find as many alternative activities for the family to enjoy, on the understanding we would never set foot in a theme park (not one with adrenaline rides anyway). The children, Ella, 11, and Ollie, 8, were sure I would relent once we got there.
While there's nothing particularly scenic about Orlando's main drag - the sprawling International Drive, with its huge shopping malls and eat-as-much-as-you-want buffet restaurants - if you drive south for 30 minutes to the Central Florida Everglades in Kissimmee, the scenery changes completely.
You can whizz through wetlands which stretch in either direction in an airboat at Boggy Creek Airboat Adventures. Out on the water, we see alligators basking in the sun, their heads emerging from the murky depths. The children squeal with delight.
On land, there's a replica Native American village, where we learn about the Jororo Tribe, which once lived on the Kissimmee River, from a local. The children love his body piercings and tattoos.
To get close to the alligators, we head to Gatorland . The wildlife park has been dedicated to 'gators great and small for more than 70 years, and is 20 minutes by car from International Drive.
We goggle at 14ft monsters in the breeding marsh, feed medium-sized alligators bait, and see the razor-sharp teeth of beady-eyed babies.
As if we were in any doubt, The Gator Jumparoo and Up-Close Encounter shows, where keepers show off the power of some giants, demonstrate only too clearly that alligators are not to be messed with.
They don't call Florida the 'Sunshine State' for nothing. Orlando has year-round sun. So for a day in the shade, we head to WonderWorks, an indoor 'edutainment' centre on International Drive, which promisingly offers exploration and learning at the same time.
I feel smug that I am ticking the 'good parent' box, in zones including 'natural disasters' and 'space exploration', where we experience a hurricane and earthquake and take on a glow-in-the-dark rope course.
There are no big rides at WonderWorks, but head to ICON Park, less than a mile way, and you'll find a 400-ft observation wheel, where the far-reaching views stretch to the East coast.
Nights out on holiday can be restrictive with children, but at Old Town Kissimmee we join petrol heads in a gleaming Chevy from across the region for the Saturday night Classic Car Cruise.
Get lucky and you'll see a real rocket launch at Kennedy Space Center Visitor Complex on Merritt Island, just under an hour's drive from Orlando.
We get very lucky indeed, watching a satellite shoot into space. In the centre itself, there are enough exhibits to visit over several days. Walk underneath the suspended 364ft-long Saturn V, the largest rocket ever flown, and you feel very small.
Ella is particularly interested in the Heroes & Legends area, which documents the success of space pioneers. My husband is so impressed with the dramatic recreation of the 1969 Apollo 11 launch from the actual operation room used on the day that he goes back for more.
It was the children who spotted Epic McD, the world's largest entertainment McDonald's on West Sand Lake Road, not far from International Drive. It turns out to be a good find.
As well as a free soft play area, there's an arcade of 50 games with pre-loaded money cards.
Taking children shopping is an endurance test, but at Florida Mall the hands-on Crayola Experience helps a lot. Here we make personalised crayons.
Buying time for grown-up purchases of cut-price sportswear, my husband promises the children we'll later visit the huge M&M store.
Back home, Ollie has an alligator claw keyring from Gatorland, while Ella has a personalised Chevy number plate on her wall.
And no one asks why we didn't do theme parks.
First published in the Daily Mail - February 2020
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