We know travel experiences can be 'luck of the drawer' but our experience with your company has been great.
Sally as always delivered our holiday plans perfectly. Can’t imagine doing what we did and booking with anyone else!
Very flexible in helping us make last minute changes - and always available to speak to.
I have used DialAFlight for many stateside visits. Stuart was fantastic at organising my bespoke itinerary
Will always use your service
Had a few issues with car hire firm which caused some inconvenience. We fed this back to car hire firm.
Once again Nathan Sparks and his team sorted out our flights and car hire to the USA. I’ve been using them for a number of years and they never let me down. They are very professional and nothing is a problem for them.
Excellent service as usual - as we have learned from the many years we have been booking with you.
Amy as always is a delight! Wouldn’t book our flights with anyone else.
Our original flight was cancelled after a 4 hour delay sitting on a hot plane. Calvin Ali was on the phone directly to me to make sure that alternative flights and hotel had been arranged for us. As usual, flawless service. And yes, I’ve made 2 further referrals to friends following our recent trip.
Requested a last minute flight change which was accommodated by your helpful colleagues. Many thanks to Mason and his team. 10 out of 10
Excellent advice and service - Tristan in particular was brilliant
Fantastic trip, excellent price. I’ve passed on your details to friends and family and would highly recommend
We have used DialAFlight for many years and have always had great service.
Fantastic service from Niall and his team, yet again. Would recommend them for flights. Best prices, no hidden fees and excellent customer service and attention to detail.
Have been using Sadie for 10 years - would never use anyone else.
The only major issue was the hotel in New York - The Manhattan at Time Square. The hotel was extremely poor and if we had been staying longer we would have asked you to change our hotel. Staff were extremely unhelpful and a promise of a refund of local taxes did not materialise.
Our holiday was lovely - we got married in West Virginia and honeymooned in Nashville. Just a small hiccup in the airport coming home but a good holiday, thank you
Very helpful when I contacted them and nothing a bother
Amazing holiday in great part due to the help and guidance given by your excellent Travel Manager, Gary Patel. We would not hesitate to use your services again - especially if Gary is there to help out! We will happily recommend you to friends and family.
We would strongly recommend using DialAFlight. Our itinerary to Canada and USA was complicated by our choice. But it was handled professionally and with attention to detail. Nothing we asked of Ethan and Conrad was too much trouble. Out of 5 stars l would give six
Special thanks to Hayley Hawtin who did the bookings for me. It was the third trip I’ve booked with her and she is the reason why I’ll come back to DialAFlight next time.
Great communication and support during our holiday.
Trevor Henderson came up trumps. Sofitel New York was superb - great room, excellent food, helpful staff and so very conveniently located. Our flights went like clockwork. All through the booking process and right before we left Trevor was in contact to make sure we had what we needed. DialAFlight don't just sell you a holiday, they usher you through an experience.
Sebastian is very helpful, my flights and stops were great and I’ve recommended him to family who also found him very helpful.
Thanks again to Jordan and Claire for a problem free holiday.
Superb service. Definitely would and have used again - take a few minutes to ring them you won’t be disappointed
Lucy was amazing organising our holiday. I will certainly use DialAFlight again
Very helpful when I needed to check stuff
Some of us just don't do theme parks. The last time I went on a rollercoaster (by mistake, thinking it was a scenic water ride), I was green for the rest of the day.
So when my husband suggested we should take the children to Orlando in Florida, we came to a compromise. I would find as many alternative activities for the family to enjoy, on the understanding we would never set foot in a theme park (not one with adrenaline rides anyway). The children, Ella, 11, and Ollie, 8, were sure I would relent once we got there.
While there's nothing particularly scenic about Orlando's main drag - the sprawling International Drive, with its huge shopping malls and eat-as-much-as-you-want buffet restaurants - if you drive south for 30 minutes to the Central Florida Everglades in Kissimmee, the scenery changes completely.
You can whizz through wetlands which stretch in either direction in an airboat at Boggy Creek Airboat Adventures. Out on the water, we see alligators basking in the sun, their heads emerging from the murky depths. The children squeal with delight.
On land, there's a replica Native American village, where we learn about the Jororo Tribe, which once lived on the Kissimmee River, from a local. The children love his body piercings and tattoos.
To get close to the alligators, we head to Gatorland . The wildlife park has been dedicated to 'gators great and small for more than 70 years, and is 20 minutes by car from International Drive.
We goggle at 14ft monsters in the breeding marsh, feed medium-sized alligators bait, and see the razor-sharp teeth of beady-eyed babies.
As if we were in any doubt, The Gator Jumparoo and Up-Close Encounter shows, where keepers show off the power of some giants, demonstrate only too clearly that alligators are not to be messed with.
They don't call Florida the 'Sunshine State' for nothing. Orlando has year-round sun. So for a day in the shade, we head to WonderWorks, an indoor 'edutainment' centre on International Drive, which promisingly offers exploration and learning at the same time.
I feel smug that I am ticking the 'good parent' box, in zones including 'natural disasters' and 'space exploration', where we experience a hurricane and earthquake and take on a glow-in-the-dark rope course.
There are no big rides at WonderWorks, but head to ICON Park, less than a mile way, and you'll find a 400-ft observation wheel, where the far-reaching views stretch to the East coast.
Nights out on holiday can be restrictive with children, but at Old Town Kissimmee we join petrol heads in a gleaming Chevy from across the region for the Saturday night Classic Car Cruise.
Get lucky and you'll see a real rocket launch at Kennedy Space Center Visitor Complex on Merritt Island, just under an hour's drive from Orlando.
We get very lucky indeed, watching a satellite shoot into space. In the centre itself, there are enough exhibits to visit over several days. Walk underneath the suspended 364ft-long Saturn V, the largest rocket ever flown, and you feel very small.
Ella is particularly interested in the Heroes & Legends area, which documents the success of space pioneers. My husband is so impressed with the dramatic recreation of the 1969 Apollo 11 launch from the actual operation room used on the day that he goes back for more.
It was the children who spotted Epic McD, the world's largest entertainment McDonald's on West Sand Lake Road, not far from International Drive. It turns out to be a good find.
As well as a free soft play area, there's an arcade of 50 games with pre-loaded money cards.
Taking children shopping is an endurance test, but at Florida Mall the hands-on Crayola Experience helps a lot. Here we make personalised crayons.
Buying time for grown-up purchases of cut-price sportswear, my husband promises the children we'll later visit the huge M&M store.
Back home, Ollie has an alligator claw keyring from Gatorland, while Ella has a personalised Chevy number plate on her wall.
And no one asks why we didn't do theme parks.
First published in the Daily Mail - February 2020
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