Your calls always answered within 5 rings.
Molly helped to make my experience fantastic, always going above and beyond. Have used DialAFlight for years. Always happy with the service.
Everyhing was just perfect from start to finish. We will certainly be using DialAFlight again.
Very good and straightforward
Another great trip with DialAFlight - thank you
A great trip - everything ran smoothly thanks to Thomas who was a huge help with flight connections, finding hotels and so efficient when communicating details.
American Airlines was disappointing. My flight was delayed by an hour and I missed a connecting flight. I was able to find a solution but their staff were rude and unhelpful. Delta were great and so was United.
Great service from Ivor
Stan Castle is the best - great service from a company you can trust. Roll on the next trip
Excellent service throughout from Ryan. From start to finish he delivers on his commitments
As always I received excellent service from you. Prompt, efficient and always with a sense of humour.
Flights were changed from BA flight numbers to AA flight numbers (for the same BA flights). This is probably why our BA Club Card numbers (which were given) were lost. This meant that our flights did not appear on the BA app or website. It was quickly resolved once we realised what had happened
It was a very last minute trip. I expected a lot and DialAFlight came through for me! I had a fantastic time!
Raj was brilliant and everything was perfectly organised. He did an excellent job .. very happy for his service to us .. He constantly monitored our progress too
Stuart and the team are great! We had an emergency with our car booking and the out-of-hours team was great.
Excellent as usual
Excellent work by Bradley and his team, as usual.
Another very helpful and professionally organised trip. Special thanks to Eric and his team.
Once again Donovan Davis was excellent. Cannot recommend him enough.
Thanks to Milo for his patience
Our holiday went very smoothly with no problems on our multi-stays. We all had a fantastic time
Travis was brilliant as always.
Your professional and helpful service was overshadowed by poor service provided by BA. Whilst the compensation which they have promised to make is welcomed I would have expected and certainly preferred to have experienced a better service from them.
Scott has been very professional and helpful. Deeply appreciated
Hannah looked after us with 5 star service
Thanks Ed and your team for all your help - we had an amazing time in Florida and the villa was perfect.
I had great service and was very well informed at all times.
Very good service.
Thank you again Connie for another successful trip.
Chloe is an amazing travel agent! We wouldn't use anyone else! She tries her utmost to accommodate our many needs and answer our millions of questions.
Excellent service as always from Noah Sharbash - nothing is too much trouble. We have contacted him over a couple of flight issues and he has been more than helpful
Some of us just don't do theme parks. The last time I went on a rollercoaster (by mistake, thinking it was a scenic water ride), I was green for the rest of the day.
So when my husband suggested we should take the children to Orlando in Florida, we came to a compromise. I would find as many alternative activities for the family to enjoy, on the understanding we would never set foot in a theme park (not one with adrenaline rides anyway). The children, Ella, 11, and Ollie, 8, were sure I would relent once we got there.
While there's nothing particularly scenic about Orlando's main drag - the sprawling International Drive, with its huge shopping malls and eat-as-much-as-you-want buffet restaurants - if you drive south for 30 minutes to the Central Florida Everglades in Kissimmee, the scenery changes completely.
You can whizz through wetlands which stretch in either direction in an airboat at Boggy Creek Airboat Adventures. Out on the water, we see alligators basking in the sun, their heads emerging from the murky depths. The children squeal with delight.
On land, there's a replica Native American village, where we learn about the Jororo Tribe, which once lived on the Kissimmee River, from a local. The children love his body piercings and tattoos.
To get close to the alligators, we head to Gatorland . The wildlife park has been dedicated to 'gators great and small for more than 70 years, and is 20 minutes by car from International Drive.
We goggle at 14ft monsters in the breeding marsh, feed medium-sized alligators bait, and see the razor-sharp teeth of beady-eyed babies.
As if we were in any doubt, The Gator Jumparoo and Up-Close Encounter shows, where keepers show off the power of some giants, demonstrate only too clearly that alligators are not to be messed with.
They don't call Florida the 'Sunshine State' for nothing. Orlando has year-round sun. So for a day in the shade, we head to WonderWorks, an indoor 'edutainment' centre on International Drive, which promisingly offers exploration and learning at the same time.
I feel smug that I am ticking the 'good parent' box, in zones including 'natural disasters' and 'space exploration', where we experience a hurricane and earthquake and take on a glow-in-the-dark rope course.
There are no big rides at WonderWorks, but head to ICON Park, less than a mile way, and you'll find a 400-ft observation wheel, where the far-reaching views stretch to the East coast.
Nights out on holiday can be restrictive with children, but at Old Town Kissimmee we join petrol heads in a gleaming Chevy from across the region for the Saturday night Classic Car Cruise.
Get lucky and you'll see a real rocket launch at Kennedy Space Center Visitor Complex on Merritt Island, just under an hour's drive from Orlando.
We get very lucky indeed, watching a satellite shoot into space. In the centre itself, there are enough exhibits to visit over several days. Walk underneath the suspended 364ft-long Saturn V, the largest rocket ever flown, and you feel very small.
Ella is particularly interested in the Heroes & Legends area, which documents the success of space pioneers. My husband is so impressed with the dramatic recreation of the 1969 Apollo 11 launch from the actual operation room used on the day that he goes back for more.
It was the children who spotted Epic McD, the world's largest entertainment McDonald's on West Sand Lake Road, not far from International Drive. It turns out to be a good find.
As well as a free soft play area, there's an arcade of 50 games with pre-loaded money cards.
Taking children shopping is an endurance test, but at Florida Mall the hands-on Crayola Experience helps a lot. Here we make personalised crayons.
Buying time for grown-up purchases of cut-price sportswear, my husband promises the children we'll later visit the huge M&M store.
Back home, Ollie has an alligator claw keyring from Gatorland, while Ella has a personalised Chevy number plate on her wall.
And no one asks why we didn't do theme parks.
First published in the Daily Mail - February 2020
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