Based on 8983 reviews on Trustpilot
020·7962·9933
Highly recommend
Helpful, quick to respond, nothing too much trouble. Have used DialAFlight before and will definitely use them again
Great service as always. Also appreciated the pre-flight calls - nice personal touch!
Happy you managed to change our holiday as there were name problems. Will book with you again
Charlie was great as always
Trust Danny - he is always friendly, efficient and helpful.
Very good, very helpful, kept us well informed, would use again.
Fabulous staff from check-in onwards
Conrad was a great help - I’d contact him again for my next flights
Over the years we have used DialAFlight and they have always been wonderful. On our last trip to vist family in the US during Covid they couldn't have supported us more. They kept in touch whilst we were there and immediately got in touch when our flight home was changed by the airline to a day later.
Agreeable, knowledgeable staff. No traps, no bull, just good advice and efficiency
Will be booking with you for Florida in June
I would like to thank Manny who goes above and beyond. Nothing is a problem for him.
Thanks to all at DialAFlight - so helpful and polite. I have travelled with you for many years
Jessica was brilliant. She helped every step of the way, and beyond. Certainly would go through her again, plus recommend her
Excellent service from start to finish. Have used several times. Sarah is our main contact and is always helpful and knowledgable as is the rest of the team. How it should be done!
DialAFlight did an excellent job and I have recommended your service to my family and friends
Top class service from start to finish especially during this pandemic. Everything went to plan
Been booking with DialAFlight for many years. Always had excellent service and feel safe with the company
Karl has been fantastic - he made the whole process seamless
Chris was amazingly helpful. 5 star assistance. Thank you, I will be back.
Very helpful when I needed to phone from the USA for some advice about Covid regulations.
Marvellous service.
Excellent service by Jack and his team as always
Despite a great many challenges Niall dealt with all sorts of problems with humour and patience - great company!
Always a first class service from Dale and the rest of the crew.
I cannot think of any company that would have been so proactive in keeping us informed of changes during our month long holiday. Damian was very helpful and answered questions and concerns very promptly.
Thank you for your help in navigating the COVID testing labrinth. That was more complex than the last time I flew. I would recommend the ExpressTest group that opperates from the airport, as trying to patch together the three different tests from different companies was difficult to manage. They are competitive and available in the terminal at Heathrow
Clark, our travel guy is amazing! Always gives us what we want and at a fantastic price. Cannot beat the expertise he has and ideas for better hotels or air seats. Highly recommend DialAFlight
The advice and the attention to detail during a very difficult time for the travel industry has been exceptional. It has given us the confidence to travel again. Thank you Joe
The evening slams into action with a long blast of brass. Ronell Johnson has swung to his feet and is squeezing every last bit of jazz out of his trombone.
Rickie Monie, meanwhile, is tinkling the ivories at frantic speed. I'd been told the Preservation Hall in New Orleans was the place to see live jazz, but never realised it would be as moody-blues as this.
All the local jazz legends have blown their trumpets here, from Punch Miller and George Lewis to Sweet Emma Barrett and The Humphrey Brothers. The Preservation Hall continues to attract the best acts.
FINDING THE MUSIC
Jazz is everywhere in New Orleans - in the bars, in the streets and in the psyche. This, after all, is the city of Louis Armstrong, who played his way to fame on the paddle-steamers that plied the Mississippi river.
This, too, is where the early jazz legends Buddy Bolden and Jelly Roll Morton once jammed through the night. Their local haunt, the Little Gem Saloon, has recently reopened and serves cocktails and food along with the music. Even those paddle-steamer river excursions still serve up jazz with their Creole cuisine.
PRESERVATION HALL
'Welcome to New Orleans,' whoops the compere at the Preservation Hall in a pause between acts. Welcome indeed. New Orleans has to be the funkiest city on earth, where the
streets are filled with buskers and the back-alleys packed with cocktail bars. They even have drive-thru daiquiri bars where - I kid you not - the daiquiris are sold by the gallon. A visit to Louisiana's most beguiling city ought to begin with a government health warning: this is a place that takes partying very seriously.
The wildest district is Bourbon Street, the setting for some of America's most outlandish clubs, strip-joints and cocktail bars. It's about as raw as it gets.
Women dressed in knickers and nipple-tassels parade the street touting for photos ($1 a snap) while men hang out in doorways drinking 'hand grenades', a Bourbon Street speciality that will blow your socks off. It comes in a yard-long vessel that's tinted green and shaped like a grenade at the bottom. The recipe is a guarded secret.
FINDING THE CALM
Apart from Bourbon Street's excesses, the rest of the city winds down to a gentler pace at around midnight. Then it's back to the hotel - in my case, the historic Maison DuPuy - where the party continues in the inner courtyard at a more subdued pace.
In 2005 Hurricane Katrina caused catastrophic devastation. More than 1,200 people died and 400,000 left homeless. An excellent (if sobering) exhibition in the city's Presbytère - a branch of Louisiana State Museum - recounts the horror as the levees collapsed and a tidal wave hit the residential quarters.
THE FRENCH QUARTER
The only part scarcely touched was the historic French Quarter, home to many of the oldest buildings, jazz clubs and museums. 'New Orleans is not an American city,' explained John, my guide. 'It's half European, half African. It's unique.'
Founded by the French, ceded to the Spanish, sold to the Americans and besieged by the British, it was populated for much of its history by slaves from Africa. Allowed one day off work each week, they would congregate in local parks and improvise the musical riffs of their African forbears. This was how jazz was born.
Jackson Square is home to fine museums: the 1850 Museum, the Cabildo - the old town hall - the Presbytère and nearby Gallier House, with a preserved mid-19th century interior.
In the French Quarter, head to the Gumbo Shop restaurant to sample typical New Orleans fare: shrimp Creole, seafood gumbo (a thick Creole soup) and deep-fried alligator (straight from the swamps surrounding the city).
COCKTAIL HOUR
But I'm in need of a cocktail and take myself back to Bar Tonique, which serves the best sazerac in town (New Orleans's signature cocktail: cognac, absinthe and a shot of local Peychaud's bitters.) As the sun oozes itself into the Mississippi, I down a couple before taking myself back to Preservation Hall.
There's no Ronell Johnson on tonight's programme. But local star Clint Maedgen is on the sax, and that'll do for me.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
BACK TO TOP
