020·7962·9933
Great prices, found what I wanted and excellent information and 5 * after sales service.
Great service from inquiry right the way through to travel. Email alerts superb.
All went very well
First rate
Nicky was brilliant and kept me informed throughout the whole process.
Travis is always really helpful
Everything good
The return flight was delayed but after a conversation with ground staff they transferred us to BA flying straight into Heathrow!
Staff provide a friendly, helpful and personalised service with a high level of professionalism. We had to have our flights and hotels changed and staff could not have been more supportive finding the best prices possible
Excellent staff - well done.
Manny was excellent, everything went smoothly with no issues and he got us a great price.
Barney was fab in arranging our trip
Thank you for booking my vegan meals and seats in advance. Much appreciated, Jude and team!
I've fallen head over heels in love with New York thanks to the care and attention taken by Marshall who has arranged a few holidays for me over the last three years.
I was recommended by a friend who has always dealt with Sadie and I am so pleased that I had that recommendation. Her service was exceptional. She went above and beyond to search out the best flights. We had to rearrange our trip twice due to family illness and Sadie couldn’t have been more helpful. I honestly do not think that I would have got that service from anyone else. From now on I will always be booking with DialAFlight. I couldn’t be more impressed.
Everything worked out just as planned
Perfect trip booked quickly and efficiently by Rupert. Seats were perfect for view on way in and out of NYC. Great leg room and service on United Airlines. Hotel was central and met all our needs.
I shall be leaving praise on TripAdvisor as well, what a brilliant team you have there. Fantastic help and advice from Oli when booking our trip, always on hand to make changes and to clarify things. Then when Storm Ciara hit, the team moved into even greater action. Leo was an absolute star getting us on the next day's flight, and when it was getting difficult, Sonny stepped in to help also, both of them stayed late to make sure our holiday was brilliant. You would be fools not to use this company!
Have already recommended Tammy. Thanks for helping when needed.
Another flawless trip from Austin
All very smooth
Everything went well
Amy was helpful and her guidance was spot on. Flights, car hire all worked without a hitch. Definitely use for my next trip.
As usual, competent, professional and reliable. Highly recommend. They are my go to time and time again.
As a company you always deliver
Great service from Tony
Communication is great, very professional and friendly
Will use again on other flights for our artists, perfect service, thanks again!
Really appreciated Tyler giving us a call just before we went away. It showed that we hadn't just bought the tickets then been forgot ten.
As usual easy transaction with everything I needed at the best price
We arrived in New York on Black Friday, the day after Thanksgiving when the city goes into a retail frenzy.
With hindsight, it was probably not the best day to choose. However, as a professional cricketer, it's not easy to find time to get away for a holiday - we play Tests at home during the summer and head overseas for tours in the winter. Fortunately, I managed to fit in this short trip to New York in between the series against Pakistan and the current one against South Africa.
Neither my wife Alice nor I had been to the Big Apple before so it was a bit of an adventure for both of us. I travel to a lot of countries around the world but I rarely have the chance to do touristy things - usually the most I get to see is a cricket ground, the hotel and the airport.
Alice and I usually prefer to get away from it all at a rural spot somewhere for a little relaxation. As you can imagine, New York was an entirely different prospect. But as we had only four days in which to enjoy ourselves, we thought we would try something different.
We stayed at the Mandarin Oriental at the southern end of Central Park on Columbus Circle. The view from our room was jaw-dropping. It certainly had the 'wow' factor. After dumping our luggage, we set out to explore the city and quickly discovered how easy it is to get from one place to another, whether you want to walk, take the subway or flag down one of the city's famous yellow taxis.
Since this was only a short break, we had to plan our visit pretty carefully to make sure we saw all the places we wanted. First on our list was the Ground Zero memorial at the site of the World Trade Center, where the new Freedom Tower now stands. We didn't have time to visit the museum - the queue was massive - but we were impressed by the poignant memorial, which records the names of all the victims of the September 11 attacks. The memorial consists of a field of trees interrupted by the footprints of the Twin Towers which are filled with water.
Like most people, I can recall exactly what I was doing on 9/11. I was 16 at the time, and watched on TV the horrifying moments when the planes crashed into the towers. I was very shaken, so visiting the site was an incredibly moving experience. Alice and I didn't bring our seven-month old baby Elsie with us this time - we'll take her when she's old enough to appreciate it.
Having a few days without her meant we could take advantage of the New York nightlife. One evening we headed to Broadway to see the musical Chicago, and another night we went to see the New York Knicks lose to the Houston Rockets at Madison Square Garden. I don't claim to know a huge amount about basketball, but the atmosphere inside the stadium was electric.
We had planned to do a little shopping, but having landed on Black Friday, we quickly realised we had arrived at a challenging time for hitting the stores. Still, it was interesting to see New Yorkers rushing to snap up bargains in famous stores such as Saks, Bloomingdale's and Macy's.
One of the most exciting things for me was just standing in the heart of Times Square. It's a place you've seen in films so many times that you feel you've been there before.
Alice and I headed to New York with high expectations and the city more than lived up to them. And having a few days away from the cricket field meant I could eat whatever I wanted. One morning I had waffles and ice cream for breakfast just because I could. Delicious.
You often hear that New Yorkers can be rude and abrupt, but we didn't find that. At the basketball match, for example, we found everyone was very welcoming.
Playing cricket does take to you such wonderful places around the world. They do play cricket in New York - there are a lot of people from the Caribbean living and working in the city - so perhaps one day I might play there too. Like most things in the Big Apple, I'm sure it will be extraordinary and unforgettable.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
