020·7962·9933
A fabulous trip. Great accommodation and flights and car hire all worked out well.
I felt I was treated as a valued customer at all times. Very impressed with the support and advice I received from Connor. Will not hesitate to use your company in the future
Used DialAFlight for the last 8 years or so. Always happy with service provided and flights offered at best price
Great service from start to finish and always available when needed.
When I book my flights with Finn, my journey goes like clockwork.
Nick was great in booking flights and car hire
As always, Roray provided a first class service. I will be in touch to book again for next year's holiday
We travel regularly with DialAFlight and have made several recommendations to family and friends. A huge thank you to Morgan and her team - you make it all so easy for us!
Thanks Oscar, especially all the updates as Virgin Atlantic seemed to be changing the return schedule weekly. As I’ve come to expect - great service.
Keiran is a great agent
Professional, friendly help given always. Proactive and not reactive. Efficient and geared to my needs. I can rely on you. Thank you.
Courtesy call prior to journey was a nice touch.
Absolutely superb
Brilliant as usual
Excellent as always!
All good but missed connection flight which was a bit stressful. Not your fault though.
Vinnie was fabulous
Everything was fine.
I rang a few times and always had a helpful response. We also had all our boarding passes emailed to us on the outward journey, very helpful
Perfect service as always. Highly recommended.
For an older person not good with the internet speaking to someone reassured me and took away the stress of planning my trip
Nice to have a personal approach in this electronic era!
Ralph dealt brilliantly with the issue of a cancelled flight.
Everything went very well
Chris is always very helpful
Another excellent holiday from DialAFlight, my No.1 travel agent for trips to the USA
Great communication all the way through the process
Lily was amazing and so was Blair. Have recommended you guys to my friends
Very helpful service - will use for next flight!
All ran smoothly as usual.
We arrived in New York on Black Friday, the day after Thanksgiving when the city goes into a retail frenzy.
With hindsight, it was probably not the best day to choose. However, as a professional cricketer, it's not easy to find time to get away for a holiday - we play Tests at home during the summer and head overseas for tours in the winter. Fortunately, I managed to fit in this short trip to New York in between the series against Pakistan and the current one against South Africa.
Neither my wife Alice nor I had been to the Big Apple before so it was a bit of an adventure for both of us. I travel to a lot of countries around the world but I rarely have the chance to do touristy things - usually the most I get to see is a cricket ground, the hotel and the airport.
Alice and I usually prefer to get away from it all at a rural spot somewhere for a little relaxation. As you can imagine, New York was an entirely different prospect. But as we had only four days in which to enjoy ourselves, we thought we would try something different.
We stayed at the Mandarin Oriental at the southern end of Central Park on Columbus Circle. The view from our room was jaw-dropping. It certainly had the 'wow' factor. After dumping our luggage, we set out to explore the city and quickly discovered how easy it is to get from one place to another, whether you want to walk, take the subway or flag down one of the city's famous yellow taxis.
Since this was only a short break, we had to plan our visit pretty carefully to make sure we saw all the places we wanted. First on our list was the Ground Zero memorial at the site of the World Trade Center, where the new Freedom Tower now stands. We didn't have time to visit the museum - the queue was massive - but we were impressed by the poignant memorial, which records the names of all the victims of the September 11 attacks. The memorial consists of a field of trees interrupted by the footprints of the Twin Towers which are filled with water.
Like most people, I can recall exactly what I was doing on 9/11. I was 16 at the time, and watched on TV the horrifying moments when the planes crashed into the towers. I was very shaken, so visiting the site was an incredibly moving experience. Alice and I didn't bring our seven-month old baby Elsie with us this time - we'll take her when she's old enough to appreciate it.
Having a few days without her meant we could take advantage of the New York nightlife. One evening we headed to Broadway to see the musical Chicago, and another night we went to see the New York Knicks lose to the Houston Rockets at Madison Square Garden. I don't claim to know a huge amount about basketball, but the atmosphere inside the stadium was electric.
We had planned to do a little shopping, but having landed on Black Friday, we quickly realised we had arrived at a challenging time for hitting the stores. Still, it was interesting to see New Yorkers rushing to snap up bargains in famous stores such as Saks, Bloomingdale's and Macy's.
One of the most exciting things for me was just standing in the heart of Times Square. It's a place you've seen in films so many times that you feel you've been there before.
Alice and I headed to New York with high expectations and the city more than lived up to them. And having a few days away from the cricket field meant I could eat whatever I wanted. One morning I had waffles and ice cream for breakfast just because I could. Delicious.
You often hear that New Yorkers can be rude and abrupt, but we didn't find that. At the basketball match, for example, we found everyone was very welcoming.
Playing cricket does take to you such wonderful places around the world. They do play cricket in New York - there are a lot of people from the Caribbean living and working in the city - so perhaps one day I might play there too. Like most things in the Big Apple, I'm sure it will be extraordinary and unforgettable.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
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With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
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