Great service as usual.
Our original holiday was booked with someone else and 12 hours before our flight it got cancelled. We rang DialAFlight and spoke to Connie who was extremely nice and booked our new holiday for the following day within a quick time. No hassle she was so lovely and answered all of our questions! Definitely would book again and recommend to family and friends!! Thank you so much, we had the best time!
Sebastian and his team are excellent.... Thank you
As always you meet and exceed our expectations, we will be booking our next vacation with DialAFlight.
Couldn’t be any better!
great service as usual
Thank you, our special holiday went like clockwork and we thoroughly enjoyed the hotel which was one of your suggestions.
Best service ever. Thank you Robin.
Really helpful after the Thomas Cook crisis! Helped me to find last minute flights at a good price compared to other websites
Absolutely perfect. Very Helpful. A most efficient service.
I had the best holiday thank you so much
All went well. Liked the telephone call a few days before we went to check if we needed any help
Very helpful and well mannered, excellent customer service. See you next year
Lincoln has always been polite and friendly when dealing with me. Makes you feel like a valued customer.
Eric was absolutely brilliant. He planned our trip for us and everything went perfectly! It was a holiday of a lifetime and it was made special by Eric’s recommendations. Thank you so much! Very happy customers.
As always James did a fantastic job
Best Number in my phone! Can’t recommend highly enough...Niall ll is a star!
Orlando Spragg is great!
Ben is excellent very helpful
Excellent service at a good price
Amazing customer service - literally cannot fault it and will definitely be using you again
Great service from everyone I spoke to. Ian mainly dealt with my holiday and went beyond the extra mile for me
Exactly as promised, no problems or surprises. Plane delayed by bird strike on return, 4 hours, but that’s not your fault!
The agent was very helpful and informative.
First class service. thank you Bradley
fantastic service and people
Harry Clark was superb in helping book our holiday, he was very knowledgeable and ensured our holiday went exactly as planned.
It was the best organised trip I have ever had. Everything went perfectly. I have recommended several of my friends to use DialAFlight in the past and they have all been as pleased as I have. DialAFlight take all the hassle out of organising a trip and tailoring it to individual requirements.
As always DialAflight delivers the goods. Many thanks to Martin for his care and professionalism.
Brilliant service from DialAFlight after the horrendous way we’ve been treated in the aftermath of the collapse of Thomas Cook and Opodo resisting refunding us, having to purchase new tickets wasn’t what we wanted but made a little easier with the fantastic service at DialAFlight
We arrived in New York on Black Friday, the day after Thanksgiving when the city goes into a retail frenzy.
With hindsight, it was probably not the best day to choose. However, as a professional cricketer, it's not easy to find time to get away for a holiday - we play Tests at home during the summer and head overseas for tours in the winter. Fortunately, I managed to fit in this short trip to New York in between the series against Pakistan and the current one against South Africa.
Neither my wife Alice nor I had been to the Big Apple before so it was a bit of an adventure for both of us. I travel to a lot of countries around the world but I rarely have the chance to do touristy things - usually the most I get to see is a cricket ground, the hotel and the airport.
Alice and I usually prefer to get away from it all at a rural spot somewhere for a little relaxation. As you can imagine, New York was an entirely different prospect. But as we had only four days in which to enjoy ourselves, we thought we would try something different.
We stayed at the Mandarin Oriental at the southern end of Central Park on Columbus Circle. The view from our room was jaw-dropping. It certainly had the 'wow' factor. After dumping our luggage, we set out to explore the city and quickly discovered how easy it is to get from one place to another, whether you want to walk, take the subway or flag down one of the city's famous yellow taxis.
Since this was only a short break, we had to plan our visit pretty carefully to make sure we saw all the places we wanted. First on our list was the Ground Zero memorial at the site of the World Trade Center, where the new Freedom Tower now stands. We didn't have time to visit the museum - the queue was massive - but we were impressed by the poignant memorial, which records the names of all the victims of the September 11 attacks. The memorial consists of a field of trees interrupted by the footprints of the Twin Towers which are filled with water.
Like most people, I can recall exactly what I was doing on 9/11. I was 16 at the time, and watched on TV the horrifying moments when the planes crashed into the towers. I was very shaken, so visiting the site was an incredibly moving experience. Alice and I didn't bring our seven-month old baby Elsie with us this time - we'll take her when she's old enough to appreciate it.
Having a few days without her meant we could take advantage of the New York nightlife. One evening we headed to Broadway to see the musical Chicago, and another night we went to see the New York Knicks lose to the Houston Rockets at Madison Square Garden. I don't claim to know a huge amount about basketball, but the atmosphere inside the stadium was electric.
We had planned to do a little shopping, but having landed on Black Friday, we quickly realised we had arrived at a challenging time for hitting the stores. Still, it was interesting to see New Yorkers rushing to snap up bargains in famous stores such as Saks, Bloomingdale's and Macy's.
One of the most exciting things for me was just standing in the heart of Times Square. It's a place you've seen in films so many times that you feel you've been there before.
Alice and I headed to New York with high expectations and the city more than lived up to them. And having a few days away from the cricket field meant I could eat whatever I wanted. One morning I had waffles and ice cream for breakfast just because I could. Delicious.
You often hear that New Yorkers can be rude and abrupt, but we didn't find that. At the basketball match, for example, we found everyone was very welcoming.
Playing cricket does take to you such wonderful places around the world. They do play cricket in New York - there are a lot of people from the Caribbean living and working in the city - so perhaps one day I might play there too. Like most things in the Big Apple, I'm sure it will be extraordinary and unforgettable.
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