Your calls always answered within 5 rings.
Second trip booked by Ashley and again everything was organised perfectly. Great customer service from start to finish.
The person I deal with was excellent, friendly and very efficient.
Delighted with our first trip through you - already started the ball rolling for the next one.
Another great holiday through DialAFlight. Tony was superb and a great help throughout
Clear communication from start to finish. Excellent service thank you.
All good, app great addition. Thanks Sean for fantastic service
Five stars
Great advise and help from Darren Moseley
Excellent service from start to finish. Thank you to Erin especially. Very efficient and helpful. Will use and recommend to our friends and family.
Excellent service from Darryll
Paul is a diamond - my go to for anything travel. Old fashioned service guaranteed!
The team at DialAFlight were very courteous and always listened to me. I thoroughly enjoyed the conversations with Reggie Cabezas.
Thomas is a legend
Great service. Everything went to plan for our holiday in Barbados. We have already recommended DialAFlight to our friends who were with us.
Love booking flights with you
I cannot praise Lucy and her team enough - very efficient, kind and listened to all my requests. Dealt with any issues immediately and they were rectified instantly. We will be using again.
From start to finish we had a smooth trip and would definitely book through you again. Loved Barbados and definitely recommend The Sandpiper too
We had wonderful service from Todd Cafferkey before and during our holiday to Jamaica. Thank you so much
Excellent communication skills. Reliable, honest and very professional.
As always ny favourite travel agency. Jordan always come through. Thank you so much for your assistance.
We had never used DialAFlight before but heard glowing reviews from friends so decided to give them a try rather than spend endless hours of flight and hotel searching! DialAFlight did not disappoint - we were so pleased with absolutely everything. We will 100% use them for every future holiday!
Couldn’t initially check in with references provided. BA? As Aer Lingus had to download Aer Lingus app and check in..
Thank you for an amazing holiday!
Great service as usual from Joe and Jamie - will continue to use them for our holidays.
Even better if we were informed about Jamaica online immigration card to have been completed beforehand.
Having just rediscovered DialAFlight I would not go anywhere else to book holidays. Joe Orton is brilliant! Roll on the next holiday
Love this service - had to call at midnight and to my surprise they were on hand to help
Tell BA their planes are freezing
Everything went to plan. Great holiday
Excellent personal service
We arrived in New York on Black Friday, the day after Thanksgiving when the city goes into a retail frenzy.
With hindsight, it was probably not the best day to choose. However, as a professional cricketer, it's not easy to find time to get away for a holiday - we play Tests at home during the summer and head overseas for tours in the winter. Fortunately, I managed to fit in this short trip to New York in between the series against Pakistan and the current one against South Africa.
Neither my wife Alice nor I had been to the Big Apple before so it was a bit of an adventure for both of us. I travel to a lot of countries around the world but I rarely have the chance to do touristy things - usually the most I get to see is a cricket ground, the hotel and the airport.
Alice and I usually prefer to get away from it all at a rural spot somewhere for a little relaxation. As you can imagine, New York was an entirely different prospect. But as we had only four days in which to enjoy ourselves, we thought we would try something different.
We stayed at the Mandarin Oriental at the southern end of Central Park on Columbus Circle. The view from our room was jaw-dropping. It certainly had the 'wow' factor. After dumping our luggage, we set out to explore the city and quickly discovered how easy it is to get from one place to another, whether you want to walk, take the subway or flag down one of the city's famous yellow taxis.
Since this was only a short break, we had to plan our visit pretty carefully to make sure we saw all the places we wanted. First on our list was the Ground Zero memorial at the site of the World Trade Center, where the new Freedom Tower now stands. We didn't have time to visit the museum - the queue was massive - but we were impressed by the poignant memorial, which records the names of all the victims of the September 11 attacks. The memorial consists of a field of trees interrupted by the footprints of the Twin Towers which are filled with water.
Like most people, I can recall exactly what I was doing on 9/11. I was 16 at the time, and watched on TV the horrifying moments when the planes crashed into the towers. I was very shaken, so visiting the site was an incredibly moving experience. Alice and I didn't bring our seven-month old baby Elsie with us this time - we'll take her when she's old enough to appreciate it.
Having a few days without her meant we could take advantage of the New York nightlife. One evening we headed to Broadway to see the musical Chicago, and another night we went to see the New York Knicks lose to the Houston Rockets at Madison Square Garden. I don't claim to know a huge amount about basketball, but the atmosphere inside the stadium was electric.
We had planned to do a little shopping, but having landed on Black Friday, we quickly realised we had arrived at a challenging time for hitting the stores. Still, it was interesting to see New Yorkers rushing to snap up bargains in famous stores such as Saks, Bloomingdale's and Macy's.
One of the most exciting things for me was just standing in the heart of Times Square. It's a place you've seen in films so many times that you feel you've been there before.
Alice and I headed to New York with high expectations and the city more than lived up to them. And having a few days away from the cricket field meant I could eat whatever I wanted. One morning I had waffles and ice cream for breakfast just because I could. Delicious.
You often hear that New Yorkers can be rude and abrupt, but we didn't find that. At the basketball match, for example, we found everyone was very welcoming.
Playing cricket does take to you such wonderful places around the world. They do play cricket in New York - there are a lot of people from the Caribbean living and working in the city - so perhaps one day I might play there too. Like most things in the Big Apple, I'm sure it will be extraordinary and unforgettable.
First published in the Mail on Sunday - April 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements