Helpful, quick to respond, nothing too much trouble. Have used DialAFlight before and will definitely use them again
Great service as always. Also appreciated the pre-flight calls - nice personal touch!
Happy you managed to change our holiday as there were name problems. Will book with you again
Charlie was great as always
Trust Danny - he is always friendly, efficient and helpful.
Very good, very helpful, kept us well informed, would use again.
Fabulous staff from check-in onwards
Conrad was a great help - I’d contact him again for my next flights
Over the years we have used DialAFlight and they have always been wonderful. On our last trip to vist family in the US during Covid they couldn't have supported us more. They kept in touch whilst we were there and immediately got in touch when our flight home was changed by the airline to a day later.
Agreeable, knowledgeable staff. No traps, no bull, just good advice and efficiency
Will be booking with you for Florida in June
I would like to thank Manny who goes above and beyond. Nothing is a problem for him.
Thanks to all at DialAFlight - so helpful and polite. I have travelled with you for many years
Jessica was brilliant. She helped every step of the way, and beyond. Certainly would go through her again, plus recommend her
Excellent service from start to finish. Have used several times. Sarah is our main contact and is always helpful and knowledgable as is the rest of the team. How it should be done!
DialAFlight did an excellent job and I have recommended your service to my family and friends
Top class service from start to finish especially during this pandemic. Everything went to plan
Been booking with DialAFlight for many years. Always had excellent service and feel safe with the company
Karl has been fantastic - he made the whole process seamless
Chris was amazingly helpful. 5 star assistance. Thank you, I will be back.
Very helpful when I needed to phone from the USA for some advice about Covid regulations.
Excellent service by Jack and his team as always
Despite a great many challenges Niall dealt with all sorts of problems with humour and patience - great company!
Always a first class service from Dale and the rest of the crew.
I cannot think of any company that would have been so proactive in keeping us informed of changes during our month long holiday. Damian was very helpful and answered questions and concerns very promptly.
Thank you for your help in navigating the COVID testing labrinth. That was more complex than the last time I flew. I would recommend the ExpressTest group that opperates from the airport, as trying to patch together the three different tests from different companies was difficult to manage. They are competitive and available in the terminal at Heathrow
Clark, our travel guy is amazing! Always gives us what we want and at a fantastic price. Cannot beat the expertise he has and ideas for better hotels or air seats. Highly recommend DialAFlight
The advice and the attention to detail during a very difficult time for the travel industry has been exceptional. It has given us the confidence to travel again. Thank you Joe
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
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