A brilliant service from you. The holiday was amazing and everything went to plan!
Our thanks to Donovan who gave us first class service arranging our latest trip.
Zoe could not have been more helpful here and abroad..
A very professional approach. Highly reliable and giving me the options I required.
Matilda and the team are first class and go beyond to provide a 5 star service.
Roy is always professional and tries to help.
I look forward to flying again with Virgin Atlantic
Many years of complete satisfaction
Very disappointed with British Airways - staff on plane very helpful but the service very poor
Recommended flying Air Canada for my trip and have to say one of the best airlines I've flown with!
Excellent service by Isla as always
Excellent and efficient service as ever - Danny never lets us down
Kept up to date with any changes. Called prior to trip offering advice and allowed for any concerns or questions on our part. Very approachable.
Fantastic service as always
Lloyd is always helpful and we recommend him and his team to all our friends.
Flights and rental all went well. Simply the best
Tara has arranged two trips for me to USA. She has been amazing as have other colleagues I have dealt with.
Always get what we expect and often more
Olivia has been amazing sorting and rescheduling our flights as needed
Always an efficient, informed and reliable response from DialAFlight with a touch of flair.
Thanks Kylie and Robert - the trip was amazing! We loved the car. Hotel Esme Beach superb. I’ll be back in touch to book something later on in the year
Everything went well
Reece was a great help. Great hotel recommendation. We’ll definitely be back!
DialAFlight (Elizabeth) has delivered again and been a great help with making our travel stress free.
I received very helpful advice from you, given in a very friendly and non judgemental way over my hesitancy with IT.
The staff were excellent
The fact that I could speak to a person was key! Not everyone can master the complexities of a fully automated system, me included! The help and support received was excellent and no question was irrelevant. When I next wish to fly I will be returning to use a service that's professional, supportive and is there for you!
Wonderful service, thank you so much. We've already recommended to friends and colleagues.
Your service is excellent - I am always kept updated
The booking was handled in a competent manner and Kennedy's team were very helpful.
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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