Your calls always answered within 5 rings.
Chris Coulter is terrific and always gets top marks no matter how complicated the itinerary
Suggestion to transfer from BA to AA was absolutely correct and much improved. Always value DialAFlight and Luke's advice.
Stevi was an amazing organiser - she made us feel so special and would answer any questions about our holiday.
Brilliant support from Manny and the team as usual. Everything went according to plan and we had a great time. Thank you very much.
Jenson Palmer was so polite and professional throughout and that is why I have been booking holidays with him for years
As close to perfect as it gets!
Everything was perfect - the hotel accommodation was in a great location, clean and the staff were extremely helpful. We had a lovely break. Many thanks as always to Michelle and Isaac
Nadia was brilliant, very supportive. Great trip.
Cannot thank or praise Wayne enough - he makes everything easy and goes above and beyond to deliver exceptional service and wonderful family holidays.
Thank you Spencer, you smashed it!
Turn around time between US flights was very tight.
Great service. Thank you.
Karl was excellent, took all the stress out of booking. Would highly recommend and use again.
We were very pleased to Find DialAFlight after struggling to arrange flights to Florida. Deborah was very helpful and soon had flights and car hire arranged for us much to our relief. Everything went well on the trip with 4 adults and 3 children.
Great service from Gavin and the team. His expertise certainly pays off.
Ross and his team did a great job as always and highly recommend them.
The security services at Heathrow do not know the regulations for travelling with ammunition. They interpret them differently each time I go. Costs me £1000 extra each time!
Awesome service as always. Cody has yet again put together a perfect holiday package for us. Would not hesitate to recommend
Excellent tips for avoiding queue at immigration and car hire collection in US
Excellent professional all round service.
You found the flights we wanted at a price no one else could get near to. You got us hold bags included in the price which was a wonderful luxury that I have been denying myself for years. I got just the right number of helpful reminder emails and calls.
Excellent customer service. Kept informed all the way and everything went as planned. Will definitely recommend and book with you again.
Everything worked exactly as planned and excellent app. Many thanks
Very good service, only issues were with Avis car rental and Virgin changed my flight seats that I had pre-paid for, so my family wasn’t sat together
Never going with anyone else!
Would suggest you do not use Thrifty car hire. They took ages to do the paperwork then took $480 deposit instead of $200 and we have to wait 5 days to be re-imbursed.
The Bryant Park Hotel was absolutely exceptional - please do bear it in mind when booking New York hotels for other clients!
Roger is superb. I trust in his help immensely. That is such a relief.
Aer Lingus excellent - flights and service all very smooth - connections on time
You're the best - and we wouldn't go anywhere else. So much humanity, care, personal attention and kind communication
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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