Your calls always answered within 5 rings.
Very informative and precise - thank you Jeff
I've always found your service excellent, friendly and helpful - reducing the anxiety I always have when travelling.
Thank you for the good service
Oscar and his colleagues were far beyond brilliant and salvaged what was about to become a real 5* mess over Aer Lingus' best efforts in attempting to ruin the whole adventure.
I would always use DialAFlight now. Matt and team looked after me so well. Took the stress out of travelling
Darren always gives a top travel service; most appreciated
Jerry is a pleasure to deal with, very knowledgeable, relaxed, easy going and very helpful even with the most trivial of inquiries.
Excellent as always
Zoe always gives a great service, professional and knowledgeable
I had problems on my way home not caused by you. It resulted in me being stranded in Atlanta for 24 hours. Your part in my holiday was what it always is....excellent!
As always, really good service.
As always, great communication and support, immaculate arrangements
Excellent customer service from Guy Foskin as usual
Hertz closed at 1.30pm on a Sunday and they did not wait until I was able to collect my vehicle from them at 1.45pm. We were on a cruise ship that arrived late into Vancouver and no way to contact the Hertz people direct. Very frustrating.Your car hire team are looking into the matter for us.
Declan looks after us every time we travel - my wife and I are so pleased that you always give us first class service which other companies lack.
I have used DialAFlight for 8 years, amazing experience!
Keep up the good work
Another great trip organised by yourselves. The great service you provide continues.
The Vancouver hotel was massive and really a stopover for cruise ship passengers and the forecourt was very overcrowded every morning so not ideal. American Airlines was horrible. Air Canada was great
DialAFlight always deliver a great service. Thank you
As before, all went to plan - great weekend. Thanks
Excellent service as usual. I have been using DialAFlight for years and highly recommend them to friends and family
Great service again from Raj and Robbie, we will be back
Never let me fly BA business again! No longer the best airline and not worth the extra money. They think they are doing you a favour letting you fly with them!
I recommend DialAFlight to anyone I think might be interested in your excellent service. They make a difference between making these transatlantic trips and skipping the hassle.
Great service as always - Jim is always knowledgeable and great customer service
Yet another, well put together holiday by DialAFlight. Excellent service from Reggie who personalised our trip to our requirements. We found the app really useful due to the multiple hotels we had arranged. Faultless!
Aer Lingus Business Class (at least on Airbus 321) is nowhere near others
We were very pleased with every aspect of the arrangements as everything went very smoothly. Many thanks Tristan!
Always spot on Dominic
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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