We know travel experiences can be 'luck of the drawer' but our experience with your company has been great.
Sally as always delivered our holiday plans perfectly. Can’t imagine doing what we did and booking with anyone else!
Very flexible in helping us make last minute changes - and always available to speak to.
I have used DialAFlight for many stateside visits. Stuart was fantastic at organising my bespoke itinerary
Will always use your service
Had a few issues with car hire firm which caused some inconvenience. We fed this back to car hire firm.
Once again Nathan Sparks and his team sorted out our flights and car hire to the USA. I’ve been using them for a number of years and they never let me down. They are very professional and nothing is a problem for them.
Excellent service as usual - as we have learned from the many years we have been booking with you.
Amy as always is a delight! Wouldn’t book our flights with anyone else.
Our original flight was cancelled after a 4 hour delay sitting on a hot plane. Calvin Ali was on the phone directly to me to make sure that alternative flights and hotel had been arranged for us. As usual, flawless service. And yes, I’ve made 2 further referrals to friends following our recent trip.
Requested a last minute flight change which was accommodated by your helpful colleagues. Many thanks to Mason and his team. 10 out of 10
Excellent advice and service - Tristan in particular was brilliant
Fantastic trip, excellent price. I’ve passed on your details to friends and family and would highly recommend
We have used DialAFlight for many years and have always had great service.
Fantastic service from Niall and his team, yet again. Would recommend them for flights. Best prices, no hidden fees and excellent customer service and attention to detail.
Have been using Sadie for 10 years - would never use anyone else.
The only major issue was the hotel in New York - The Manhattan at Time Square. The hotel was extremely poor and if we had been staying longer we would have asked you to change our hotel. Staff were extremely unhelpful and a promise of a refund of local taxes did not materialise.
Our holiday was lovely - we got married in West Virginia and honeymooned in Nashville. Just a small hiccup in the airport coming home but a good holiday, thank you
Very helpful when I contacted them and nothing a bother
Amazing holiday in great part due to the help and guidance given by your excellent Travel Manager, Gary Patel. We would not hesitate to use your services again - especially if Gary is there to help out! We will happily recommend you to friends and family.
We would strongly recommend using DialAFlight. Our itinerary to Canada and USA was complicated by our choice. But it was handled professionally and with attention to detail. Nothing we asked of Ethan and Conrad was too much trouble. Out of 5 stars l would give six
Special thanks to Hayley Hawtin who did the bookings for me. It was the third trip I’ve booked with her and she is the reason why I’ll come back to DialAFlight next time.
Great communication and support during our holiday.
Trevor Henderson came up trumps. Sofitel New York was superb - great room, excellent food, helpful staff and so very conveniently located. Our flights went like clockwork. All through the booking process and right before we left Trevor was in contact to make sure we had what we needed. DialAFlight don't just sell you a holiday, they usher you through an experience.
Sebastian is very helpful, my flights and stops were great and I’ve recommended him to family who also found him very helpful.
Thanks again to Jordan and Claire for a problem free holiday.
Superb service. Definitely would and have used again - take a few minutes to ring them you won’t be disappointed
Lucy was amazing organising our holiday. I will certainly use DialAFlight again
Very helpful when I needed to check stuff
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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