Your calls always answered within 5 rings.
Everything on my trip went smoothly so I had no need to contact DialAFlight after my initial booking.
I cannot recommend DialAFlight highly enough - you always get excellent service from them
Service or should I say lack of it from American Airlines was dreadful. I do not want to fly with them again.
Excellent as always from Michelle Dooler .. booking / planning / help / communication. Amazing and impeccable attention to detail. A brilliant holiday made so much easier with Michelle's involvement .. always recommend her
As always you delivered. Pure excellence
Awesome as always. You guys really understand quality of service and how to make customers feel they are in very good hands!!
All guidance very accommodating. The Atlanta hotel was in a good position so appreciated Teddy finding this
We have used your service for many years and Chris Coulter has been amazing every time. We are so very happy with DialAFlight
Molly was very helpful. I had assistance both ways. Now I am 90 not sure of my next trip.
Once again a flawless trip with the reassurance of having you on hand if anything goes awry
Debbie and her team are amazing - another trip, another fabulous time, everything was perfect, can't wait for the next one.
Everything was perfect!
Brilliant trip. Thank you once again Isla. You’re simply the best.
Jamie always takes care of our trips and this time was no exception. The itinerary worked as planned. Very satisfied
Will definitely use you again
Easy to get assistance when needed. Extremely helpful.
Brilliant service as always from Michelle Dooler
Molly offered me a choice of routes, booked seats for me, which was very helpful, and checked in with me that everything was organised before I left. Great service.
Cannot fault your service nor LHR assistance. However Dallas assistance in both directions was very bad
Billy is a credit to DialAFlight. Nothing is too much bother and he follows everything up. I look forward to my next adventure
Very good service
Once again DialAFlight came to the rescue. My trip to the US last week was beset with cancellations but as a result of their quick intervention I was able to get to LA in time for my appointments with a minimum of disruption.
When Heathrow shut the day before we flew, it was so reassuring that we would have you to sort things out if it impacted our flight.
Great company - would highly recommend. Thankfully my brother-in-law recommended them to me and I continue to spread the word. Fantastic attention to detail. Looking forward to next time.
Phenomenal trip
Great help from Roger to assist in getting folks back home after their flight was cancelled by Delta.
Great journeys both ways. Thanks yet again to Ross and his team.
Love the DialAFlight team - all went swimmingly and an excellent rate on a five star hotel in Times Square
Excellent, very efficient, courteous, effective and professional service. Well done Greg!
Thank you all. Brilliant. Look forward to booking again
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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