Your calls always answered within 5 rings.
Really helpful keeping me updated on flights and changes. Went very smoothly. Oscar Smith is a great travel consultant. I would use him every time.
Thank you Jerry for making our holiday in the Far West unforgettable! We look forward to plotting our next escapade with you and your team.
Great flight times and Philippa advised us on MPC app which worked perfectly - so pleased that we got through immigration really quickly while the majority of our flight had to join a queue which looked like it would take at least 2 hours
Niall was superb and helpful answering all my questions even when I asked the same ones three times.
Ben is one of the main reasons I return to DialAFlight - excellent service and comes up trumps all the time. Pricewise they are very competitive and organisationally superb with very reassuring after sales service.
Both Virgin flights were excellent. Hotel was in great location. Thank you to Colin Barlow for another great holiday
Great communication from start to finish
Excellent service. The information on the app is perfect. The trip went very smoothly. Jim and Todd extremely helpful and knowledgeable. Have and will continue to recommend DialAFlight
Geoff always provides a great service and makes sure everything is sorted before we depart. We have used DialAFlight many times. Excellent service and organisation
Jerry was great, as always
Amy Hibbert always provides an excellent service
I have used DialAFlight on several occasions. I find the personal service, provided efficiently and courteously on all occasions, is a welcome reassurance during an increasingly digital travel world.
Exceptional service from Gavin Dattani who organised the itinerary for our trip to America. All hotels were of a high standard and in ideal locations.
Philip was super helpful all the way through. Highly recommend
Excellent service from Leah - she looked after all of the details and changes we requested and answered all of our questions and queries promptly and concisely. Brilliant and friendly service. Will definitely recommend in the future.
My Delta flight to JFK was very uncomfortable in an old plane and felt more than budget! The Virgin flight home was excellent, a huge difference.
Updated info on the holiday was excellent. As usual great service
As with all previous bookings Ellis got everything sorted perfectly. Would not go anywhere else when sorting out our intricate holidays.
Love that you always get it right. I appreciate that you are always just a phone call away and I had the best holiday, thank you
Getting us Business Class seats on a BA flight the same day that an Air Canada flight was cancelled was nothing less than superb. Thank you and well done Brody and your Team.
All went very well. Thank you for your help.
Michael has been booking my flights and holidays for many years and has always ensured my trips are as expected and stress free.
Spot on as always from Declan - we will be emailing very soon for next year
So easy to book flights - UK operatives, a bonus. Wouldn't use anyone else. Any changes are immediately passed on to you. Knowledgeable and pleasant people to do business with.
Great work from Simon
Doug was excellent keeping in touch and making sure everything went without any problems
Always a first class service.
So glad I changed airline to Virgin - this was a much better choice as they looked after me very well.
Responsive prior to flying and when we needed to amend the return flight. Would highly recommend - was great speaking to an actual human!
Thank you so much for booking us an amazing trip to New York to celebrate my sister's 60th birthday. We were central to everything. Hotel was brilliant. The lounge at Gatwick was a great start to our holiday too. Thank you Sam
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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