Your calls always answered within 5 rings.
Hannah was there to help reassure and advise me - thank you
Great service as per usual - many thanks will be back for more trips
Great service as always, highly recommend
Thanks Michelle for sorting out my return boarding pass. I think my phone is on the way out or it has developed a serious fault. It's giving me such weird messages and won't let me do lots of things on the apps.
Annabelle was amazing in every respect.
Tristan was excellent. I will definitely use again.
Always very good
Only issue is we booked our seats to sit together and on the returned leg we didn’t all sit together. So paying for an upgrade was it really worth it?
Using AA for a BA flight did not work as I needed an ETA whatever that is. Could not check in and not too helpful at the airport. Just used BA on return and worked quite easily.
Brilliant holiday - everything from our first flight through all our hotels and car hire to the flight home went perfectly smoothly. Can't wait to start planning our next trip
Everyone on the team is super helpful.
Have always booked our flights with Lily, she goes above and beyond to accommodate our requirements.
Jarvis very helpful - always use DialAFlight whenever we can
Special thanks to Brody who went above and beyond to help arrange our trip. I couldn’t be happier with the service he provided.
Flight home cancelled but your out of hours team helped us with a better alternative than the airline, thanks.
Teddy is very experienced and delivers fast and efficient results
Good company.
Brilliant from Taylor and Lucy. Customer service was excellent and they couldn’t do enough for you.
Great service from start to finish. Will definitely use again
Brilliant service, as always. Will continue to recommend
Wayne was a STAR as always - be back to book November shortly. Brilliant
Recommended to other family members for future travel.
My husband and I have dealt with Rupert and his team from DialAFlight for many years and the advice and help has always been excellent every time. Many thanks.
Very good trip, thanks
Because we had two different types of tickets we had to speak with your staff to get an airline code to check both of us in to American Airlines.
I was disappointed on my return flight not to have the seat booked.
Matt is excellent. Every time I want to fly to the States he gets me the best deals.
I asked for plenty of time for layover on the outbound flight to clear customs in Chicago. Just as well I did because the queue took two hours and I just had enough time to walk to the next gate and straight onto the plane! Thanks for providing such a great service.
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Excellent service from Troy and his team as always
There are many beautiful, majestic tombs, from the Taj Mahal in Agra, to the Pantheon in Paris, to the Valley of the Kings in Luxor, Egypt. Then there's the tomb of Fredric J. Baur.
Mr Baur was the proud inventor of the Pringles can and his ashes are buried in one in the suburban cemetery of Springfield, Cincinnati, Ohio.
The Pringles mini-mausoleum of Mr Baur (1918-2008) tells you something about his home town.
It's a quirky, diverting place. It's also a brawny, historic, sometimes handsome, deeply American city of 2.2million friendly people. What's more, it's just become super-accessible thanks to a new direct British Airways route.
The first thing a traveller should learn is that the city is divided, physically, emotionally and politically, by the grand Ohio River. On the south you're actually in Kentucky, even if it feels like you're in a suburb.
In the early 19th century, this gulf twixt Ohio and Kentucky was huge, because Kentucky was a slave state and Ohio 'free'.
Slaves would sometimes flee across the river — a drama reimagined via impassioned murals on the southshore riverside by the prettily antique iron Roebling bridge. Check out the excellent Freedom Museum. Hugely sobering, seriously moving.
Otherwise, southside is great for sightseeing — and fun. It harbours some of Cincinnati's loveliest 'burbs, like Covington, where you'll find a refurbed Victorian pleasure zone.
Called Mainstrasse, in honour of the first impoverished German migrants, it is now chocka with beer gardens, restaurants, ice cream cafes, tattoo parlours and a bar — Cedar — that does the world's most satisfying Bloody Marys, which come complete with a king prawn garnish. You're meant to have them with brunch. Some might conclude they actually are brunch.
Southside is also where you'll find the best bourbon (for which Kentucky is famous, along with bluegrass and horses).
An example is the New Riff distillery. Take a tour, sit down for a tasting and finish by filling your own bottle of the good stuff.
Then retire to a great southside hotel, like the Covington (a restored 1900s department store) and have dinner at Bouquet, a block away with its succulent wagyu meatballs and pink-perfect Maple Farm duck.
Now it's time to head north, between the soaring stadiums that oversee the river like mighty fortresses: here are the homes of the famous Cincinnati Reds in baseball and the almost-as-famous Bengals for football.
If you want an authentic Cincinnati experience, buy a ticket for a game — the entire riverfront throbs with life, laughter and excellent craft lager (the city has 50 breweries) when the teams are in town.
Chunks of central Cincinnati are your standard American downtown, but there are still multiple gems. Head to Over-the-Rhine, another historic, boozy, gritty yet up-and-coming quarter named for German migrants. It's like Shoreditch meets boho Berlin with more hot dogs and some fine boutique hotels, such as Symphony, whose name denotes the grandiose music hall next door.
Not far away you'll find Findlay, a pretty, engaging, iron-roofed Victorian food market. This is a good place to try the famous, or infamous, Cincinnati chilli, which is spaghetti covered with chilli covered with cold shreds of cheddar with added cumin, vinegar, chocolate and perhaps several frankfurters. Go on, give it a go.
Where next? If you want, after your weekend in surprising Cincinnati, you could tour the rest of America — being so central, it's an ideal base for American road trips.
Alternatively, if you desire something eccentric yet entertaining, go to the American Sign Museum — a seven-buck Uber ride from downtown. It sounds boring but it's brilliant in a pure Americana-in-neon way. And it's unique, as befits the town that buried the Pringles guy in a Pringles tin.
First published in the Daily Mail - October 2023
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