What 15640 DialAFlight clients thought of USA

Declan has been brilliant

Excellent customer relationships. Scott has been the most helpful, knowledgeable and responsive consultant throughout the entire process. I would most definitely recommend!

Kennedy has been fantastic - great communication throughout

Very good guidance on hotels. Excellent support before and during trip.

Excellent service even when I was in the USA

I would like to share this experience. When I first booked I said to Joey you are £40 dearer than I can book online. His response was in an emergency who are you going to call? True I said and booked. Six days into my trip I had a call from home, my grandson was in intensive care following a bleed in his brain. I was on the road back to Philadelphia when I called the emergency number. It was answered in seconds and within 10 minutes my flight had been changed. Brilliant reaction. Conclusion might have been a few quid more but probably the best £40 I have spent in years. Thank you all

Great service as always - thank you Conrad and the team

Jake has once again delivered an amazing holiday. Even when we wanted to change our itinerary midway through he organised everything over the phone for us. Wouldn’t book with anyone else!

Professional service throughout - would definitely book with DialAFlight again

24hrs service, quick action taken. I would highly recommend them because they were there when I needed them, during my difficult time with a flight.

I have used DialAFlight a few times before - this trip also went well. Noah was very helpful.

You are always exceptionally helpful.

Sean was very helpful and managed our trip throughout the pandemic resulting in us traveling two years later. We will be back soon for another booking

Roy was great as always and did a great job. I always recommend him

Excellent service as usual. Had a fantastic 25 nights in USA on road trip. Want to thank Jessica and the team for all the help and advice given. My advice is give them a call. You won’t regret it!

We very pleased with the level of service we received from Nicky Degun. We had a stress free holiday yet again

I Just would like to thank you all for excellent service and I'll definitely recommend DialAFlight to friends and family. 10 out of 10

Having tried to self-book flights for the USA but failed to find flights within our budget I tried DialAFlight. Jake was informative, achieved the best value and in addition, following a change to our circumstances, he helpfully arranged additional car hire to accommodate a privately booked excursion.

Dexter Tahsin was extremely helpful over the 3 years it took to actually be able to fly to the USA. Excellent service and will definitely use you again.

Excellent service. Hotels were excellent at each destination. Very helpful at each stage of planning our trip.

Sean was incredibly helpful and efficient. He made the process stress free.

Flight cancellations for the return home from USA could potentially have been disastrous. However, DialAFlight ensured that new flights were arranged and in the end it was plain sailing - or was that ‘plane sailing’?

You provided us with very good service. We will definitely recommend you. Thank you for looking after us

I would like to express my appreciation to Joe Orton for arranging our holiday to Vegas which was a success. The return flight was delayed for 5 hours but that was BA’s fault. I will definitely book my future holidays with DialAFlight

Excellent and attentive service. Only one 'could do better'. We were on Virgin's summer overflow flight on the way back in a 737 - not comfortable for an overnight transatlantic - a bigger plane took off 30 minutes before which we'd have preferred to be on.

Excellent customer care and service from polite, friendly and knowledgeable agent.

Can't fault level of service and attention to detail. Thank you Gavin.

Always so helpful and efficient

Zoe was amazing from the first time I spoke to her about what kind of holiday I wanted

We were generally satisfied with the service.

At home in Vegas

Khaleda Rahman checks into the Cosmopolitan – and is tempted to spend her stay looking at the incredible view from her bathroom

The Cosmopolitan in Las Vegas is – like many hotels in the city – labyrinthine. It really is simply gigantic, with 3,026 rooms and suites and a 100,000-square-foot casino. There are myriad elevators and seemingly never-ending corridors and getting lost is not difficult.

Relax beside the pool on the rooftop of the hotel

A HOME AWAY FROM HOME

However, I discovered that it’s still remarkably homely. Our room, a ‘terrace studio’, was spacious and comfortable, with two plush queen-size beds

The hustle and bustle of Sin City was quickly forgotten and I felt quite reluctant to leave the room. The luxurious bathroom and its deep bathtub also had a magnetic effect.

Along with the terrace it’s here that I spent most of my time. It boasts a panoramic view of the Strip and overlooks the famous Bellagio fountains. Utterly mesmerising.

A luxurious room with a view at the Cosmo

The hotel has plenty of other features that ensnared me – the 14 dining spots, for example.

These include award-winning Jaleo, the first Vegas location of David Chang's Momofuku restaurants, Masterchef judge Christina Tosi's milk bar and foodie fave Eggslut, which serves up wholesome egg sandwiches despite the rather risqué name.

We tried out two other restaurants in the city during our stay. Beauty & Essex is one of Manhattan's trendiest – and like the original, chef Chris Santos's first foray outside New York is entered through a pawn shop, leading to a gilded space with a 1920s Gatsby vibe.

ESTIATORIO MILOS
The following evening, we headed to Estiatorio Milos. The Greek restaurant is known for serving the freshest seafood – and every morsel we tried was more-ish, yet seasoned simply with just olive oil, salt and pepper.
The restaurant's signature dish, the Milos Special, consists of delicious paper-thin zucchini and aubergine, fried and seasoned to crispy perfection. It's presented in a tower that is disassembled to reveal a serving of tzatziki.

Rose. Rabbit. Lie: a modern supper club

WHERE TO DRINK

For drinks, the Chandelier is an Instagram-worthy bar spanning three stories and shrouded by a shimmering, beaded curtain of light.

We also called in at Rose.Rabbit. Lie, a modern supper club where we skipped the food and instead enjoyed cocktails and live entertainment.

Tucked away inside is The Study, which pays homage to the classic speakeasy and gives cocktail fanatics a more relaxing environment in which to unwind.

Then it was time to visit the hotel's exclusive nightclub - Marquee.

Entry is complimentary for hotel guests but it’s not for the faint of heart. You'll find some reprieve from the ear-splitting music and flashing lights outside by the pool.

The following day, we went back to Marquee to experience the Day Club - a raucous pool party that instantly reminded me of Spring Break shenanigans you'd see in a movie. If that's not your scene, don’t worry - it's not the only pool on offer.

BEYOND THE CASINO
The Boulevard Pool is the place to go to sunbathe in a social space while the Chelsea Pool offers more secluded havens.
And after a night and day at Marquee, I enjoyed a much-needed massage at the Sahra Spa. The signature treatment combines Thai, Swedish and Shiatsu techniques – and left me feeling invigorated.

The bustling Vegas Strip

Seeing the Strip from the air is definitely something to consider. We splashed out on Maverick Helicopters' most popular tour – the Wind Dancer. The flight took us on a thrilling ride over the city to one of the greatest natural wonders of the world – the Grand Canyon in Arizona.

I sat up front next to the friendly pilot, who pointed out incredible landmarks including Lake Mead and the Hoover Dam before we landed in the canyon. Once there we were treated to champagne and snacks.

On the journey back, we spotted incredible red rock formations and enjoyed an exhilarating flight over downtown Vegas and the Strip. Sadly, our thoroughly enjoyable weekend came to an end all too soon. We’d found so many ways to entertain ourselves at the Cosmo that that we didn’t even set foot in the Casino – so left with pockets not so light as they otherwise might have been!

First published in the Daily Mail - June 2018

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