Many, many thanks for getting us home early - you always do what you say
As always DialAFlight did an excellent job to find us a flight home when the airline didn’t bother to answer our email. We went all round the world and not one flight was delayed - if there was a time change we got an email to notify us.
Amazing service from Declan, during the worry of Covid-19. He swiftly arranged changes for our daughters' return flights from USA to be brought forward. Managed to get them on a flight within 48 hrs! Such a relief for us with the awful situation and would not use anybody else but this company. Been using them for over 3 yrs, excellent service every time.
Thanks for getting me home Owen
Stepped up to the plate in difficult circumstances
The last BA flight to leave Miami for the foreseeable future! You did your part but we felt BA could have done very much better in respect of the alcohol and food service (or lack of) on a club class flight
Doug was excellent as always
Thanks again Eric and team. You got me home after my flight was cancelled. Hope you are all safe and well and that I can book with you again after all this madness is over!
Faced with flight cancellations due to Covid19 the team did everything to get us back home to the UK - many thanks
Big thanks to Roy and Elliot who are real superstars and gave excellent customer service. I remembered that I flew a few years ago and booked with DialAFlight and that the service was good - and lo and behold I got the same guys/team again. Please pass on my thanks to them for changes that were made to my flight- I just about made it out in the nick of time before they closed all the airports!
We dealt with Ruby who did an amazing job of helping us book what should have been a fantastic holiday. We then dealt with Morgan which was challenging as we were away during the Covid 19 outbreak. She took great care of us during this period, changing car hire and hotel bookings to suit the ever changing situation, to eventually arranging our early return home when Virgin cancelled our flight.
Very happy with the service. Many thanks to Kelly who made me feel at ease. In future all my travel will be booked through DialAFlight.
Would like to mention Bailey who was fantastic when I was quite stressed about getting my daughter home and changing her flight. He was brilliant and made everything very straightforward. I have recommended DialAFlight to lots of my friends - no-one else I would use.
We’ve “shopped” with you for years and never doubted your professionalism, commitment to your customers and your very competitive prices. However, when we recently had to abort our travelling and get home, from the USA, you came into your own. Sean was wonderful and got us new flights in minutes. It made a very stressful time much more bearable and manageable. This was whilst a friend was simultaneously trying to get information and change her flights with on online provider. She was on the phone for 5 hours!
Excellent service - Scott was very helpful. He went the extra mile to make sure that we were able to get home in these very uncertain times and followed up with a call just to make sure that everything had been good
Always so helpful
Cannot rate you highly enough. Got us home from USA with minimum fuss in these troubled times. Will tell all far and wide how good you are.
Due to current situation we had to curtail our holiday and come home early. Lincoln was helpful and sorted everything for us in a very calm and efficient way. We have and will continue to recommend DialAFlight to friends.
Many thanks to Declan who was very pleasant whenever we spoke to him, and very supportive when we had flights cancelled. Well done!
Thank you so much especially to Roy, Elliot and all the other members of your team who went to extraordinary lengths to help me get home to the UK in these challenging times. I really appreciate the care and attention and will certainly continue to recommend your service to others.
Zayne again bent over backwards to help in these uncertain times. He made everything easy and put us at ease. We would not deal with anyone else
Can’t praise DialAFlight enough. Adrian was able to help us to return to England from the USA by working on our behalf to get us an earlier flight home. We are so grateful for his help
Your advice and help were spot on. Jay is a star. Home safe and delighted we chose to book flights through you,
After finding out twice that our flights were cancelled and offered a flight home by Delta and an unsuitable alternative we contacted your emergency department. They could not have been more helpful in sorting out an alternative flight. I would like to thank all your staff especially Rory who we have contacted for all our travel arrangements for the last three years.
We had to change our flight back home because of the covid19 situation. I phoned the emergency number and a very nice young man named Shane sorted out our change of flights. So glad I booked with DialAFlight.
As always Manny goes above and beyond. With my daughter's flight being cancelled Manny actually called me the same evening to rebook an alternative flight. Simply the best!
Acted quickly to get us home from USA during corona crisis. AA changed the flight you booked twice and rerouted us through JFK but at least we were on the list. Thank you Cooper and Stafford
Excellent service in a difficult situation returning from the States early because of CV. Again DialAFlight have ‘come up trumps’.
Thanks Chris for getting me home safely. Hope you and your staff keep well. Hopefully booking again once madness dies down.
I had to get back from USA early as they cancelled my flights. Leah was exceptional and got me sorted out and reassured me despite her being ill herself. What an asset to your Company. I have told all my family and friends how great you are. My American friends were amazed how accessible Leah was and how quickly issues were sorted out. Fantastic!
The Cosmopolitan in Las Vegas is – like many hotels in the city – labyrinthine. It really is simply gigantic, with 3,026 rooms and suites and a 100,000-square-foot casino. There are myriad elevators and seemingly never-ending corridors and getting lost is not difficult.
A HOME AWAY FROM HOME
However, I discovered that it’s still remarkably homely. Our room, a ‘terrace studio’, was spacious and comfortable, with two plush queen-size beds
The hustle and bustle of Sin City was quickly forgotten and I felt quite reluctant to leave the room. The luxurious bathroom and its deep bathtub also had a magnetic effect.
Along with the terrace it’s here that I spent most of my time. It boasts a panoramic view of the Strip and overlooks the famous Bellagio fountains. Utterly mesmerising.
The hotel has plenty of other features that ensnared me – the 14 dining spots, for example.
These include award-winning Jaleo, the first Vegas location of David Chang's Momofuku restaurants, Masterchef judge Christina Tosi's milk bar and foodie fave Eggslut, which serves up wholesome egg sandwiches despite the rather risqué name.
We tried out two other restaurants in the city during our stay. Beauty & Essex is one of Manhattan's trendiest – and like the original, chef Chris Santos's first foray outside New York is entered through a pawn shop, leading to a gilded space with a 1920s Gatsby vibe.
The following evening, we headed to Estiatorio Milos. The Greek restaurant is known for serving the freshest seafood – and every morsel we tried was more-ish, yet seasoned simply with just olive oil, salt and pepper.
The restaurant's signature dish, the Milos Special, consists of delicious paper-thin zucchini and aubergine, fried and seasoned to crispy perfection. It's presented in a tower that is disassembled to reveal a serving of tzatziki.
WHERE TO DRINK
For drinks, the Chandelier is an Instagram-worthy bar spanning three stories and shrouded by a shimmering, beaded curtain of light.
We also called in at Rose.Rabbit. Lie, a modern supper club where we skipped the food and instead enjoyed cocktails and live entertainment.
Tucked away inside is The Study, which pays homage to the classic speakeasy and gives cocktail fanatics a more relaxing environment in which to unwind.
Then it was time to visit the hotel's exclusive nightclub - Marquee.
Entry is complimentary for hotel guests but it’s not for the faint of heart. You'll find some reprieve from the ear-splitting music and flashing lights outside by the pool.
The following day, we went back to Marquee to experience the Day Club - a raucous pool party that instantly reminded me of Spring Break shenanigans you'd see in a movie. If that's not your scene, don’t worry - it's not the only pool on offer.
BEYOND THE CASINO
The Boulevard Pool is the place to go to sunbathe in a social space while the Chelsea Pool offers more secluded havens.
And after a night and day at Marquee, I enjoyed a much-needed massage at the Sahra Spa. The signature treatment combines Thai, Swedish and Shiatsu techniques – and left me feeling invigorated.
Seeing the Strip from the air is definitely something to consider. We splashed out on Maverick Helicopters' most popular tour – the Wind Dancer. The flight took us on a thrilling ride over the city to one of the greatest natural wonders of the world – the Grand Canyon in Arizona.
I sat up front next to the friendly pilot, who pointed out incredible landmarks including Lake Mead and the Hoover Dam before we landed in the canyon. Once there we were treated to champagne and snacks.
On the journey back, we spotted incredible red rock formations and enjoyed an exhilarating flight over downtown Vegas and the Strip. Sadly, our thoroughly enjoyable weekend came to an end all too soon. We’d found so many ways to entertain ourselves at the Cosmo that that we didn’t even set foot in the Casino – so left with pockets not so light as they otherwise might have been!
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