Everything worked out perfectly. Thank you DialAFlight.
Thank you to Marshall. I always keep coming back to you because of his service.
I very much appreciate having a named person dealing with my bookings and will always come back to you in future.
Wheelchair assistance at Heathrow was terrible. One hour and twenty minutes to get from plane to security.
As usual, excellent 5 star service and support from Wayne and the Team at DialAFlight.
Brilliant service, prompt in dealing with questions and advice
As usual a great personable service.
The Hilton Boston Downtown booked by Lucas was excellent. Highly recommend for location, service and food. Boston is a great city to visit for a long weekend.
The level of customer service was excellent throughout the rebooking of my NYC trip during the pandemic. My only additional feedback is to make yourselves aware that the breakfast provided at the hotel was very poor and after the first morning we ate elsewhere.
Made life easier for us, thank you
The airports and airlines are a complete disaster. I’m glad I had DialAFlight to rely on when things went awry.
Great customer service, thank you Bobby! The phone is answered quickly and follow up is first class. We were recommended DialAFlight by friends and will do the same.
Everything went to plan. Thank you for all the assistance you gave us
Thanks yet again to Tyler
Marshall could not have made our holiday any better. Everything he suggested and recommended was top notch. A true professional
Extremely great service (again) from DialAFlight. Connie provided excellent service. She found flights for me and my two daughters and made several checks that we had covered Esta forms etc
Found the perfect solutions to complicated plans, all worked like clockwork
Always at the end of the phone and always respond to emails
We have used your company for many years and have always been delighted with the service.
Nothing was too much trouble
I’ve been using DialAFlight for some years now and you’ve always been brilliant!!
Perfect customer support as always.
I have used DialAFlight for many years. They are always very helpful and friendly.
Callum went above and beyond for our group - one person with a nut allergy. He informed the airline so that we didn't have to. Will 100% use again
Jackson was amazing - always answered the phone if I needed to talk to him
I have always received speedy responses to any enquiries and if my normal consultant isn’t available this is picked up by one of their colleagues. Particularly appreciated the flexibility given during the pandemic and will not look to use anyone else for my longhaul travel.
Well organised and had a fabulous time
Connection at Atlanta was a bit tight
All flight details correct … flight back BA had a problem with a plane … all resolved problem outside of your control
Drew delivered with a fantastic trip
The Cosmopolitan in Las Vegas is – like many hotels in the city – labyrinthine. It really is simply gigantic, with 3,026 rooms and suites and a 100,000-square-foot casino. There are myriad elevators and seemingly never-ending corridors and getting lost is not difficult.
A HOME AWAY FROM HOME
However, I discovered that it’s still remarkably homely. Our room, a ‘terrace studio’, was spacious and comfortable, with two plush queen-size beds
The hustle and bustle of Sin City was quickly forgotten and I felt quite reluctant to leave the room. The luxurious bathroom and its deep bathtub also had a magnetic effect.
Along with the terrace it’s here that I spent most of my time. It boasts a panoramic view of the Strip and overlooks the famous Bellagio fountains. Utterly mesmerising.
The hotel has plenty of other features that ensnared me – the 14 dining spots, for example.
These include award-winning Jaleo, the first Vegas location of David Chang's Momofuku restaurants, Masterchef judge Christina Tosi's milk bar and foodie fave Eggslut, which serves up wholesome egg sandwiches despite the rather risqué name.
We tried out two other restaurants in the city during our stay. Beauty & Essex is one of Manhattan's trendiest – and like the original, chef Chris Santos's first foray outside New York is entered through a pawn shop, leading to a gilded space with a 1920s Gatsby vibe.
The following evening, we headed to Estiatorio Milos. The Greek restaurant is known for serving the freshest seafood – and every morsel we tried was more-ish, yet seasoned simply with just olive oil, salt and pepper.
The restaurant's signature dish, the Milos Special, consists of delicious paper-thin zucchini and aubergine, fried and seasoned to crispy perfection. It's presented in a tower that is disassembled to reveal a serving of tzatziki.
WHERE TO DRINK
For drinks, the Chandelier is an Instagram-worthy bar spanning three stories and shrouded by a shimmering, beaded curtain of light.
We also called in at Rose.Rabbit. Lie, a modern supper club where we skipped the food and instead enjoyed cocktails and live entertainment.
Tucked away inside is The Study, which pays homage to the classic speakeasy and gives cocktail fanatics a more relaxing environment in which to unwind.
Then it was time to visit the hotel's exclusive nightclub - Marquee.
Entry is complimentary for hotel guests but it’s not for the faint of heart. You'll find some reprieve from the ear-splitting music and flashing lights outside by the pool.
The following day, we went back to Marquee to experience the Day Club - a raucous pool party that instantly reminded me of Spring Break shenanigans you'd see in a movie. If that's not your scene, don’t worry - it's not the only pool on offer.
BEYOND THE CASINO
The Boulevard Pool is the place to go to sunbathe in a social space while the Chelsea Pool offers more secluded havens.
And after a night and day at Marquee, I enjoyed a much-needed massage at the Sahra Spa. The signature treatment combines Thai, Swedish and Shiatsu techniques – and left me feeling invigorated.
Seeing the Strip from the air is definitely something to consider. We splashed out on Maverick Helicopters' most popular tour – the Wind Dancer. The flight took us on a thrilling ride over the city to one of the greatest natural wonders of the world – the Grand Canyon in Arizona.
I sat up front next to the friendly pilot, who pointed out incredible landmarks including Lake Mead and the Hoover Dam before we landed in the canyon. Once there we were treated to champagne and snacks.
On the journey back, we spotted incredible red rock formations and enjoyed an exhilarating flight over downtown Vegas and the Strip. Sadly, our thoroughly enjoyable weekend came to an end all too soon. We’d found so many ways to entertain ourselves at the Cosmo that that we didn’t even set foot in the Casino – so left with pockets not so light as they otherwise might have been!
First published in the Daily Mail - June 2018
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