Your calls always answered within 5 rings.
Molly helped to make my experience fantastic, always going above and beyond. Have used DialAFlight for years. Always happy with the service.
Everyhing was just perfect from start to finish. We will certainly be using DialAFlight again.
Very good and straightforward
Another great trip with DialAFlight - thank you
A great trip - everything ran smoothly thanks to Thomas who was a huge help with flight connections, finding hotels and so efficient when communicating details.
American Airlines was disappointing. My flight was delayed by an hour and I missed a connecting flight. I was able to find a solution but their staff were rude and unhelpful. Delta were great and so was United.
Great service from Ivor
Stan Castle is the best - great service from a company you can trust. Roll on the next trip
Excellent service throughout from Ryan. From start to finish he delivers on his commitments
As always I received excellent service from you. Prompt, efficient and always with a sense of humour.
Flights were changed from BA flight numbers to AA flight numbers (for the same BA flights). This is probably why our BA Club Card numbers (which were given) were lost. This meant that our flights did not appear on the BA app or website. It was quickly resolved once we realised what had happened
It was a very last minute trip. I expected a lot and DialAFlight came through for me! I had a fantastic time!
Raj was brilliant and everything was perfectly organised. He did an excellent job .. very happy for his service to us .. He constantly monitored our progress too
Stuart and the team are great! We had an emergency with our car booking and the out-of-hours team was great.
Excellent as usual
Excellent work by Bradley and his team, as usual.
Another very helpful and professionally organised trip. Special thanks to Eric and his team.
Once again Donovan Davis was excellent. Cannot recommend him enough.
Thanks to Milo for his patience
Our holiday went very smoothly with no problems on our multi-stays. We all had a fantastic time
Travis was brilliant as always.
Your professional and helpful service was overshadowed by poor service provided by BA. Whilst the compensation which they have promised to make is welcomed I would have expected and certainly preferred to have experienced a better service from them.
Scott has been very professional and helpful. Deeply appreciated
Hannah looked after us with 5 star service
Thanks Ed and your team for all your help - we had an amazing time in Florida and the villa was perfect.
I had great service and was very well informed at all times.
Very good service.
Thank you again Connie for another successful trip.
Chloe is an amazing travel agent! We wouldn't use anyone else! She tries her utmost to accommodate our many needs and answer our millions of questions.
Excellent service as always from Noah Sharbash - nothing is too much trouble. We have contacted him over a couple of flight issues and he has been more than helpful
It's not so much that 12-year-old girls know what they want to do when they hit California, it's that they know what they don't want to do - and that includes any form of sightseeing.
This meant planning our month-long road trip was a challenge. I love adventure, my husband Paul loves luxury, and our daughters Phoebe and Dora love access to wi-fi.
Our first stop was San Francisco, where we stayed at the Fairmont - lots of luxury to relax in after the flight. Our three days in the city were busy as we checked things off our must-do list: bike ride over the Golden Gate Bridge to Sausalito and ferry back via Alcatraz; window-shopping in the arty Mission District and queuing with locals for a wonderful lunch at Tartine.
As we eventually left San Francisco in our monster truck, I directed Paul to the infamous bends of Lombard Street. The girls whooped almost as much as he whinged.
Next stop was Napa Valley, where we had booked the Carneros Inn - which turned out to be one of the finds of the trip. Detached cottages are positioned around an organic farm. Cool restaurants, hilltop swimming pools, and outdoor bar areas with night-time fire pits are the only places where you notice that you are not the only guests.
NAPA VALLEY
We dipped in and out of Napa's famous vineyards, before heading 120 miles east to Nevada County and Grass Valley, where in the foothills of the Sierra Nevada you find the richest gold mines in California.
I find California's gold pros-pecting history fascinating, and as we traced the path down Highway 49, I tried to imagine the emotions of those tens of thousands who came to seek their fortune.
My commentary from the passenger seat was sporadically interrupted by Phoebe or Dora demanding that we stop to take photos at stunning vantage points, or capture the signs for improbably named towns such as Rough And Ready.
Our trip to Yosemite National Park was magnificent. Yosemite is definitely at its best when seen in a swimming costume at 7am from the middle of a glacial lake.
Heading west, we spent two days fascinated by the geek chic of the city of Palo Alto, where our girls worshipped at the altars of technology giants such as Apple. But before they got too used to the wi-fi forcefield that surrounded them, it was time to move to the coast.
SANTA BARBARA
We took a leisurely drive south to Carmel, where we had magical sunset picnics on the beach and watched whales off Point Lobos. Then it was on through the beautiful, rugged coastline of Big Sur to the El Capitan campsite near Santa Barbara. Paul was chuffed I had taken an executive decision and booked a luxury cabin.
We had a barbecue on our private terrace before witnessing the most magnificent sunset cloak the sky like a night-time rainbow - a truly special moment.
HOLLY WOOD
From the moment we turned on to Highway 1 the car was filled with cheers from the back every time we passed a sign counting down the distance to Hollywood. Twelve, it seems, is the age where the magic of the movie industry hits hard. My girls lap up everything Tinseltown. They loved the fact we were hanging out in the same town as Hunger Games star Jennifer Lawrence, or that any nailbar could be full of Kardashians, or any juice bar packed with Beckhams.
We pandered to them, searching the internet to see where the stars dined, and then booked a table at the same spots.
The anticipation made for fun dinners, and rubbing shoulders with Hollywood royalty such as Di Caprio, Clooney and even a Baldwin led us to compile a list of DVDs we must see upon our return.
We stayed in full glamour at the London hotel in West Hollywood, where a sneaky afternoon cocktail by the rooftop pool became my little luxury. And of course we had to photograph the sign in the hills, visit the Chinese Theatre and sit on the Friends sofa on a Warner Bros tour, before heading back to the coast.
Our last five days were based at the ever-so-cool Viceroy in Santa Monica. There was much to do - trapeze school on Santa Monica Pier, a morning bike ride to Venice Beach, an evening trip to a basketball match and a surf lesson in Malibu.
We had been exactly a month in California - and both girls are determined to return as soon as possible to continue exploring.
First published in the Mail on Sunday - May 2017
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