Your calls always answered within 5 rings.
Really helpful keeping me updated on flights and changes. Went very smoothly. Oscar Smith is a great travel consultant. I would use him every time.
Thank you Jerry for making our holiday in the Far West unforgettable! We look forward to plotting our next escapade with you and your team.
Great flight times and Philippa advised us on MPC app which worked perfectly - so pleased that we got through immigration really quickly while the majority of our flight had to join a queue which looked like it would take at least 2 hours
Niall was superb and helpful answering all my questions even when I asked the same ones three times.
Ben is one of the main reasons I return to DialAFlight - excellent service and comes up trumps all the time. Pricewise they are very competitive and organisationally superb with very reassuring after sales service.
Both Virgin flights were excellent. Hotel was in great location. Thank you to Colin Barlow for another great holiday
Great communication from start to finish
Excellent service. The information on the app is perfect. The trip went very smoothly. Jim and Todd extremely helpful and knowledgeable. Have and will continue to recommend DialAFlight
Geoff always provides a great service and makes sure everything is sorted before we depart. We have used DialAFlight many times. Excellent service and organisation
Jerry was great, as always
Amy Hibbert always provides an excellent service
I have used DialAFlight on several occasions. I find the personal service, provided efficiently and courteously on all occasions, is a welcome reassurance during an increasingly digital travel world.
Exceptional service from Gavin Dattani who organised the itinerary for our trip to America. All hotels were of a high standard and in ideal locations.
Philip was super helpful all the way through. Highly recommend
Excellent service from Leah - she looked after all of the details and changes we requested and answered all of our questions and queries promptly and concisely. Brilliant and friendly service. Will definitely recommend in the future.
My Delta flight to JFK was very uncomfortable in an old plane and felt more than budget! The Virgin flight home was excellent, a huge difference.
Updated info on the holiday was excellent. As usual great service
As with all previous bookings Ellis got everything sorted perfectly. Would not go anywhere else when sorting out our intricate holidays.
Love that you always get it right. I appreciate that you are always just a phone call away and I had the best holiday, thank you
Getting us Business Class seats on a BA flight the same day that an Air Canada flight was cancelled was nothing less than superb. Thank you and well done Brody and your Team.
All went very well. Thank you for your help.
Michael has been booking my flights and holidays for many years and has always ensured my trips are as expected and stress free.
Spot on as always from Declan - we will be emailing very soon for next year
So easy to book flights - UK operatives, a bonus. Wouldn't use anyone else. Any changes are immediately passed on to you. Knowledgeable and pleasant people to do business with.
Great work from Simon
Doug was excellent keeping in touch and making sure everything went without any problems
Always a first class service.
So glad I changed airline to Virgin - this was a much better choice as they looked after me very well.
Responsive prior to flying and when we needed to amend the return flight. Would highly recommend - was great speaking to an actual human!
Thank you so much for booking us an amazing trip to New York to celebrate my sister's 60th birthday. We were central to everything. Hotel was brilliant. The lounge at Gatwick was a great start to our holiday too. Thank you Sam
It's not so much that 12-year-old girls know what they want to do when they hit California, it's that they know what they don't want to do - and that includes any form of sightseeing.
This meant planning our month-long road trip was a challenge. I love adventure, my husband Paul loves luxury, and our daughters Phoebe and Dora love access to wi-fi.
Our first stop was San Francisco, where we stayed at the Fairmont - lots of luxury to relax in after the flight. Our three days in the city were busy as we checked things off our must-do list: bike ride over the Golden Gate Bridge to Sausalito and ferry back via Alcatraz; window-shopping in the arty Mission District and queuing with locals for a wonderful lunch at Tartine.
As we eventually left San Francisco in our monster truck, I directed Paul to the infamous bends of Lombard Street. The girls whooped almost as much as he whinged.
Next stop was Napa Valley, where we had booked the Carneros Inn - which turned out to be one of the finds of the trip. Detached cottages are positioned around an organic farm. Cool restaurants, hilltop swimming pools, and outdoor bar areas with night-time fire pits are the only places where you notice that you are not the only guests.
NAPA VALLEY
We dipped in and out of Napa's famous vineyards, before heading 120 miles east to Nevada County and Grass Valley, where in the foothills of the Sierra Nevada you find the richest gold mines in California.
I find California's gold pros-pecting history fascinating, and as we traced the path down Highway 49, I tried to imagine the emotions of those tens of thousands who came to seek their fortune.
My commentary from the passenger seat was sporadically interrupted by Phoebe or Dora demanding that we stop to take photos at stunning vantage points, or capture the signs for improbably named towns such as Rough And Ready.
Our trip to Yosemite National Park was magnificent. Yosemite is definitely at its best when seen in a swimming costume at 7am from the middle of a glacial lake.
Heading west, we spent two days fascinated by the geek chic of the city of Palo Alto, where our girls worshipped at the altars of technology giants such as Apple. But before they got too used to the wi-fi forcefield that surrounded them, it was time to move to the coast.
SANTA BARBARA
We took a leisurely drive south to Carmel, where we had magical sunset picnics on the beach and watched whales off Point Lobos. Then it was on through the beautiful, rugged coastline of Big Sur to the El Capitan campsite near Santa Barbara. Paul was chuffed I had taken an executive decision and booked a luxury cabin.
We had a barbecue on our private terrace before witnessing the most magnificent sunset cloak the sky like a night-time rainbow - a truly special moment.
HOLLY WOOD
From the moment we turned on to Highway 1 the car was filled with cheers from the back every time we passed a sign counting down the distance to Hollywood. Twelve, it seems, is the age where the magic of the movie industry hits hard. My girls lap up everything Tinseltown. They loved the fact we were hanging out in the same town as Hunger Games star Jennifer Lawrence, or that any nailbar could be full of Kardashians, or any juice bar packed with Beckhams.
We pandered to them, searching the internet to see where the stars dined, and then booked a table at the same spots.
The anticipation made for fun dinners, and rubbing shoulders with Hollywood royalty such as Di Caprio, Clooney and even a Baldwin led us to compile a list of DVDs we must see upon our return.
We stayed in full glamour at the London hotel in West Hollywood, where a sneaky afternoon cocktail by the rooftop pool became my little luxury. And of course we had to photograph the sign in the hills, visit the Chinese Theatre and sit on the Friends sofa on a Warner Bros tour, before heading back to the coast.
Our last five days were based at the ever-so-cool Viceroy in Santa Monica. There was much to do - trapeze school on Santa Monica Pier, a morning bike ride to Venice Beach, an evening trip to a basketball match and a surf lesson in Malibu.
We had been exactly a month in California - and both girls are determined to return as soon as possible to continue exploring.
First published in the Mail on Sunday - May 2017
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