Based on 8948 reviews on Trustpilot
020·7962·9933
Very pleased with the service DialAFlight provide
Very good service from start to finish.
Nick was helpful and answered any questions politely
Always there to help. Phone call answered very quickly. Never held in a queue. Email of flight schedule in minutes. A great team.
DialAFlight and Troy take all the stress out of booking a holiday. Seamless and such a pleasure to deal with.
Very easy booking with Chris and very, very efficient. Courtesy call before I left showed it was a personal touch and not just another customer. Everything perfect and as booked. Price was competitive too
Delta Airlines and Atlanta and Fort Myers experience were great. Very pleased with the travel times and connections - definitely will recommend to others
I wanted to thank you and your colleagues for your assistance and support over the last few weeks. I’ve not had to worry about anything as you have responded quickly and effectively with the cancellations and my own personal requirements. This was a difficult trip for me in more ways than one and you made my travel plans easy for which I’m very grateful.
Bruce and the team were excellent. Helped us out no end. We recommended our sister in law and they managed to extend their stay without any charge for changing their flight. The whole team at Tower Bridge branch were great.
Encouragement and support in using Verifly app would have been helpful. Our return flight check in was a dream in comparison to our outbound experience.
Claire is a fantastic agent who goes over and beyond
We have always found Austin to be brilliant hence we keep returning for further bookings. He is always open and honest which has been especially helpful during the past couple of years
Thank you Virgin Atlantic for everything. The service, the staff and impeccable service beginning with DialAFlight
Service from my travel manager was superb.
Fabulous service from Helen and her team yet again
Hope to book with you again - many thanks for enabling me to be confident about the journeys
My flights went very well as I expected from Virgin. Possibly a little more up to date info Covid travel restrictions would be useful
As always, a great trip booked through DialAFlight. Our Travel Manager Lloyd efficiently dealt with a number of flight changes made by the airlines and all flights with BA/AA went smoothly. Thanks again DialAFlight - the next trip is already being planned!
Amazing service. Big thanks to Darryll who put up with us for the last two years as our holiday kept cancelling due to covid. We got there in the end and had the best time so thank you so much
Good service as usual, no issues.
I found them to be very informative and they kept me up to date with any changes to the itinerary
Always rely on Gavin and his team to deliver and help out in a difficult situation
DialAFlight always superb. Ben and Jeremy are faultless. Can't wait for our next trip with you.
Brilliant as always.
With all that’s going on in the world I would like to thank you all for your help in getting it all sorted in the end. A special thank you to Barney Morris for all his help
Thank you Conrad for another excellent trip and for being so helpful
Callum is brilliant. I’ve been booking with him for years. This trip was all the more complicated with Covid restrictions but he was on hand to help all the time and it was such a comfort to know I could contact him with any questions. Excellent as always.
I love DialAFlight. Kylie looks after me brilliantly
I really value the service you provide. Time and time again you have enabled us to get good flights at really good prices. When we needed help to change things due to Covid your support was there and made a difficult time much easier. Please keep doing what you are doing and thank you all for a great service.
Keep up the great work!
It's not so much that 12-year-old girls know what they want to do when they hit California, it's that they know what they don't want to do - and that includes any form of sightseeing.
This meant planning our month-long road trip was a challenge. I love adventure, my husband Paul loves luxury, and our daughters Phoebe and Dora love access to wi-fi.
Our first stop was San Francisco, where we stayed at the Fairmont - lots of luxury to relax in after the flight. Our three days in the city were busy as we checked things off our must-do list: bike ride over the Golden Gate Bridge to Sausalito and ferry back via Alcatraz; window-shopping in the arty Mission District and queuing with locals for a wonderful lunch at Tartine.
As we eventually left San Francisco in our monster truck, I directed Paul to the infamous bends of Lombard Street. The girls whooped almost as much as he whinged.
Next stop was Napa Valley, where we had booked the Carneros Inn - which turned out to be one of the finds of the trip. Detached cottages are positioned around an organic farm. Cool restaurants, hilltop swimming pools, and outdoor bar areas with night-time fire pits are the only places where you notice that you are not the only guests.
NAPA VALLEY
We dipped in and out of Napa's famous vineyards, before heading 120 miles east to Nevada County and Grass Valley, where in the foothills of the Sierra Nevada you find the richest gold mines in California.
I find California's gold pros-pecting history fascinating, and as we traced the path down Highway 49, I tried to imagine the emotions of those tens of thousands who came to seek their fortune.
My commentary from the passenger seat was sporadically interrupted by Phoebe or Dora demanding that we stop to take photos at stunning vantage points, or capture the signs for improbably named towns such as Rough And Ready.
Our trip to Yosemite National Park was magnificent. Yosemite is definitely at its best when seen in a swimming costume at 7am from the middle of a glacial lake.
Heading west, we spent two days fascinated by the geek chic of the city of Palo Alto, where our girls worshipped at the altars of technology giants such as Apple. But before they got too used to the wi-fi forcefield that surrounded them, it was time to move to the coast.
SANTA BARBARA
We took a leisurely drive south to Carmel, where we had magical sunset picnics on the beach and watched whales off Point Lobos. Then it was on through the beautiful, rugged coastline of Big Sur to the El Capitan campsite near Santa Barbara. Paul was chuffed I had taken an executive decision and booked a luxury cabin.
We had a barbecue on our private terrace before witnessing the most magnificent sunset cloak the sky like a night-time rainbow - a truly special moment.
HOLLY WOOD
From the moment we turned on to Highway 1 the car was filled with cheers from the back every time we passed a sign counting down the distance to Hollywood. Twelve, it seems, is the age where the magic of the movie industry hits hard. My girls lap up everything Tinseltown. They loved the fact we were hanging out in the same town as Hunger Games star Jennifer Lawrence, or that any nailbar could be full of Kardashians, or any juice bar packed with Beckhams.
We pandered to them, searching the internet to see where the stars dined, and then booked a table at the same spots.
The anticipation made for fun dinners, and rubbing shoulders with Hollywood royalty such as Di Caprio, Clooney and even a Baldwin led us to compile a list of DVDs we must see upon our return.
We stayed in full glamour at the London hotel in West Hollywood, where a sneaky afternoon cocktail by the rooftop pool became my little luxury. And of course we had to photograph the sign in the hills, visit the Chinese Theatre and sit on the Friends sofa on a Warner Bros tour, before heading back to the coast.
Our last five days were based at the ever-so-cool Viceroy in Santa Monica. There was much to do - trapeze school on Santa Monica Pier, a morning bike ride to Venice Beach, an evening trip to a basketball match and a surf lesson in Malibu.
We had been exactly a month in California - and both girls are determined to return as soon as possible to continue exploring.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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