Based on 8983 reviews on Trustpilot
020·7962·9933
Highly recommend
Helpful, quick to respond, nothing too much trouble. Have used DialAFlight before and will definitely use them again
Great service as always. Also appreciated the pre-flight calls - nice personal touch!
Happy you managed to change our holiday as there were name problems. Will book with you again
Charlie was great as always
Trust Danny - he is always friendly, efficient and helpful.
Very good, very helpful, kept us well informed, would use again.
Fabulous staff from check-in onwards
Conrad was a great help - I’d contact him again for my next flights
Over the years we have used DialAFlight and they have always been wonderful. On our last trip to vist family in the US during Covid they couldn't have supported us more. They kept in touch whilst we were there and immediately got in touch when our flight home was changed by the airline to a day later.
Agreeable, knowledgeable staff. No traps, no bull, just good advice and efficiency
Will be booking with you for Florida in June
I would like to thank Manny who goes above and beyond. Nothing is a problem for him.
Thanks to all at DialAFlight - so helpful and polite. I have travelled with you for many years
Jessica was brilliant. She helped every step of the way, and beyond. Certainly would go through her again, plus recommend her
Excellent service from start to finish. Have used several times. Sarah is our main contact and is always helpful and knowledgable as is the rest of the team. How it should be done!
DialAFlight did an excellent job and I have recommended your service to my family and friends
Top class service from start to finish especially during this pandemic. Everything went to plan
Been booking with DialAFlight for many years. Always had excellent service and feel safe with the company
Karl has been fantastic - he made the whole process seamless
Chris was amazingly helpful. 5 star assistance. Thank you, I will be back.
Very helpful when I needed to phone from the USA for some advice about Covid regulations.
Marvellous service.
Excellent service by Jack and his team as always
Despite a great many challenges Niall dealt with all sorts of problems with humour and patience - great company!
Always a first class service from Dale and the rest of the crew.
I cannot think of any company that would have been so proactive in keeping us informed of changes during our month long holiday. Damian was very helpful and answered questions and concerns very promptly.
Thank you for your help in navigating the COVID testing labrinth. That was more complex than the last time I flew. I would recommend the ExpressTest group that opperates from the airport, as trying to patch together the three different tests from different companies was difficult to manage. They are competitive and available in the terminal at Heathrow
Clark, our travel guy is amazing! Always gives us what we want and at a fantastic price. Cannot beat the expertise he has and ideas for better hotels or air seats. Highly recommend DialAFlight
The advice and the attention to detail during a very difficult time for the travel industry has been exceptional. It has given us the confidence to travel again. Thank you Joe
We were in the Pump Room bar of a hotel on Chicago's Gold Coast, one-time favourite of the Rat Pack.
My friend Melissa, who has lived in the Windy City for decades, approached the full and large coupe of vodka martini with lips puckered. Her cocktail looked capable of stunning a bull elephant. 'Clint Eastwood was here last time I dropped by,' she said, casually.
We tripped into the night air and headed down to the junction of Rush St and North State. This is the apex of Viagra Triangle, where silver-haired 'manthers' with big wallets and young partners drink Napa Valley's grandest crus.
FIRST PORT OF CALL
'Let's check out Hugo's Frog Bar,' said Melissa. 'It's more French than anything in Paris.' She was right. I live in France.
'Hey look, it's JB Pritzker,' she said loudly, pointing at a portly 50-something sitting nearby. 'He's standing for Illinois state governor next year for the Democrats. He's also the owner of Hyatt hotels.' In a stage whisper, she added: 'He's worth $3.5 billion.' Two glasses of good sauvignon blanc came to $50, but Melissa coughed up before I had even fumbled for my wallet.
SOMETHING FOR EVERYONE
Chicago is the place to come if you are a food lover who likes sport, art, music and architecture. And bars. It's cooler than New York, easier to get around and, despite a reputation for violence, is one of the friendliest places on the planet.
After the Frog Bar and a stupendous dinner at upmarket steakhouse Maple & Ash, we went to Buddy Guy's Legends.
This is a sprawling cavern of a Chicago Blues bar where you could easily bump into Eric Clapton, Robert Cray or any number of big blues names. Buddy himself was playing to a full house. I nursed a pint or two of Guinness slumped on a barstool.
Above me were the Stratocast-offs of Keith Richards, John Lee Hooker and BB King.
Owing to jetlag I don't remember much after that, until waking up in the New York Life Insurance Building in the financial quarter. This elegant art deco early skyscraper was recently converted into the Kimpton Gray Hotel.
ARCHITECTURE
Built by William LeBaron Jenney, the father of the skyscraper, it's one of the finest buildings in a city whose architecture is more restrained and refined than that East Coast dazzler, the Big Apple (though Trump Tower strikes a jarring note on Chicago's otherwise elegant riverside).
Around the corner from the Gray is a very well-known location from many films, including the recent Batman films – the Chicago Board of Trade building, with its statue of the Roman goddess Ceres on the roof.
We later took a skyline helicopter trip, flitting among the rooftops, which put the scale and grandeur of the place into perspective.
Chicago rears up from the shores of Lake Michigan – from a swamp where Algonquin Indians grew onions and garlic.
Still a little jetlagged the following morning, I cycled the river path and then a short stretch of Lake Michigan before visiting the Lyric Opera of Chicago, the second-largest opera venue in the world (New York's Met is bigger).
It's a staggeringly grandiose palace of art deco and art nouveau, which opened a week after the Wall Street Crash. Maria Callas made her U.S. debut here. That afternoon, the echoey palace of sound was full of ghosts.
Down on the pedestrianised Chicago Riverwalk is the City Winery, beside the bridge made famous in the great car chase in the 1980 hit movie, The Blues Brothers.
A LOVELY END TO THE TRIP
The Winery buys grapes and makes its own wine, so Melissa and I shared a carafe before wandering across the river to the House of Blues, the music venue co-founded by The Blues Brothers star Dan Aykroyd.
It was pretty empty because it was mid-afternoon, but was still full of atmosphere.
After a delightful cruise on the vast lake and a spin around the Museum of Contemporary Art, it felt like my whirlwind trip to Windy City had blown itself out all too soon.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
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Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
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So no queues, no delays and less stress.
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Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
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