The staff have been exceedingly helpful during this difficult time as I repeatedly had to change my flight itinerary - with special thanks to Vinnie and Geno for their patience.
Always a pleasure to book with Oliver and the team - very informative and friendly service.
Very efficient and helpful
Gary provided excellent service at all times
Lily did a fantastic job as always.
Harry and members of his team are always helpful and reliable. I have been dealing with them for years. I would recommend them highly.
Alfie was the best! He booked my flights, changed my flights when needed and he was able to email travel information to ease my journey.
The DialAFlight team are always happy to help with any questions or advice with flying in these difficult times.
Any help you can give with organising the necessary tests required for travel would be good, as it's confusing. My daughter was almost not let on her flight in the US because they weren't sure she'd taken the right kind of covid test prior to flight. If travel companies could book the tests as part of the flight, it would help enormously.
Always a very good service
Special thanks to Dylan for sorting everything
Top quality as always. Been using them for over 5 years. Eric and all the staff are second to none, always there to help 24/7 and come up trumps every time. A professional company with truly professional staff that really care.
100% confidence in Philip.
Very good customer service . Willing to answer any queries, give good advice and chase about to find stuff out that both we and yourselves were unsure about.
Always a pleasure dealing with the staff. The professional approach and guidance they offer really helps in preparing for a flight in these strange times when there are so many new rules and paperwork to complete. Thank you so much - it makes things a little easier.
Many thanks Otis and team for being so helpful with my son's various comings and goings over the past few years. You've been absolutely wonderful!
All staff are very helpful above and beyond. Excellent service which is why I continue to book with you.
Super helpful and couldn’t fault. Many thanks Jenson and team
Excellent service. Kept us fully informed of changes and travel restrictions. Can’t praise them enough
Very grateful for your help in amending my flights home from the USA several times recently under difficult circumstances,
Fantastic, informative, accessible and friendly service
We had very good service
Adrian was brilliant
Great staff and excellent customer relationship
All very good. Professional and prompt service. Thanks for all during this difficult travel period
Great customer service and very helpful with questions - love using DialAFlight
Always helpful, always prompt with responses. Have recommended to friends already.
Great service from all the team especially Tristan
Really very good service. Keep up good work.
We were in the Pump Room bar of a hotel on Chicago's Gold Coast, one-time favourite of the Rat Pack.
My friend Melissa, who has lived in the Windy City for decades, approached the full and large coupe of vodka martini with lips puckered. Her cocktail looked capable of stunning a bull elephant. 'Clint Eastwood was here last time I dropped by,' she said, casually.
We tripped into the night air and headed down to the junction of Rush St and North State. This is the apex of Viagra Triangle, where silver-haired 'manthers' with big wallets and young partners drink Napa Valley's grandest crus.
FIRST PORT OF CALL
'Let's check out Hugo's Frog Bar,' said Melissa. 'It's more French than anything in Paris.' She was right. I live in France.
'Hey look, it's JB Pritzker,' she said loudly, pointing at a portly 50-something sitting nearby. 'He's standing for Illinois state governor next year for the Democrats. He's also the owner of Hyatt hotels.' In a stage whisper, she added: 'He's worth $3.5 billion.' Two glasses of good sauvignon blanc came to $50, but Melissa coughed up before I had even fumbled for my wallet.
SOMETHING FOR EVERYONE
Chicago is the place to come if you are a food lover who likes sport, art, music and architecture. And bars. It's cooler than New York, easier to get around and, despite a reputation for violence, is one of the friendliest places on the planet.
After the Frog Bar and a stupendous dinner at upmarket steakhouse Maple & Ash, we went to Buddy Guy's Legends.
This is a sprawling cavern of a Chicago Blues bar where you could easily bump into Eric Clapton, Robert Cray or any number of big blues names. Buddy himself was playing to a full house. I nursed a pint or two of Guinness slumped on a barstool.
Above me were the Stratocast-offs of Keith Richards, John Lee Hooker and BB King.
Owing to jetlag I don't remember much after that, until waking up in the New York Life Insurance Building in the financial quarter. This elegant art deco early skyscraper was recently converted into the Kimpton Gray Hotel.
Built by William LeBaron Jenney, the father of the skyscraper, it's one of the finest buildings in a city whose architecture is more restrained and refined than that East Coast dazzler, the Big Apple (though Trump Tower strikes a jarring note on Chicago's otherwise elegant riverside).
Around the corner from the Gray is a very well-known location from many films, including the recent Batman films – the Chicago Board of Trade building, with its statue of the Roman goddess Ceres on the roof.
We later took a skyline helicopter trip, flitting among the rooftops, which put the scale and grandeur of the place into perspective.
Chicago rears up from the shores of Lake Michigan – from a swamp where Algonquin Indians grew onions and garlic.
Still a little jetlagged the following morning, I cycled the river path and then a short stretch of Lake Michigan before visiting the Lyric Opera of Chicago, the second-largest opera venue in the world (New York's Met is bigger).
It's a staggeringly grandiose palace of art deco and art nouveau, which opened a week after the Wall Street Crash. Maria Callas made her U.S. debut here. That afternoon, the echoey palace of sound was full of ghosts.
Down on the pedestrianised Chicago Riverwalk is the City Winery, beside the bridge made famous in the great car chase in the 1980 hit movie, The Blues Brothers.
A LOVELY END TO THE TRIP
The Winery buys grapes and makes its own wine, so Melissa and I shared a carafe before wandering across the river to the House of Blues, the music venue co-founded by The Blues Brothers star Dan Aykroyd.
It was pretty empty because it was mid-afternoon, but was still full of atmosphere.
After a delightful cruise on the vast lake and a spin around the Museum of Contemporary Art, it felt like my whirlwind trip to Windy City had blown itself out all too soon.
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