Your calls always answered within 5 rings.
Chris Coulter is terrific and always gets top marks no matter how complicated the itinerary
Suggestion to transfer from BA to AA was absolutely correct and much improved. Always value DialAFlight and Luke's advice.
Stevi was an amazing organiser - she made us feel so special and would answer any questions about our holiday.
Brilliant support from Manny and the team as usual. Everything went according to plan and we had a great time. Thank you very much.
Jenson Palmer was so polite and professional throughout and that is why I have been booking holidays with him for years
As close to perfect as it gets!
Everything was perfect - the hotel accommodation was in a great location, clean and the staff were extremely helpful. We had a lovely break. Many thanks as always to Michelle and Isaac
Nadia was brilliant, very supportive. Great trip.
Cannot thank or praise Wayne enough - he makes everything easy and goes above and beyond to deliver exceptional service and wonderful family holidays.
Thank you Spencer, you smashed it!
Turn around time between US flights was very tight.
Great service. Thank you.
Karl was excellent, took all the stress out of booking. Would highly recommend and use again.
We were very pleased to Find DialAFlight after struggling to arrange flights to Florida. Deborah was very helpful and soon had flights and car hire arranged for us much to our relief. Everything went well on the trip with 4 adults and 3 children.
Great service from Gavin and the team. His expertise certainly pays off.
Ross and his team did a great job as always and highly recommend them.
The security services at Heathrow do not know the regulations for travelling with ammunition. They interpret them differently each time I go. Costs me £1000 extra each time!
Awesome service as always. Cody has yet again put together a perfect holiday package for us. Would not hesitate to recommend
Excellent tips for avoiding queue at immigration and car hire collection in US
Excellent professional all round service.
You found the flights we wanted at a price no one else could get near to. You got us hold bags included in the price which was a wonderful luxury that I have been denying myself for years. I got just the right number of helpful reminder emails and calls.
Excellent customer service. Kept informed all the way and everything went as planned. Will definitely recommend and book with you again.
Everything worked exactly as planned and excellent app. Many thanks
Very good service, only issues were with Avis car rental and Virgin changed my flight seats that I had pre-paid for, so my family wasn’t sat together
Never going with anyone else!
Would suggest you do not use Thrifty car hire. They took ages to do the paperwork then took $480 deposit instead of $200 and we have to wait 5 days to be re-imbursed.
The Bryant Park Hotel was absolutely exceptional - please do bear it in mind when booking New York hotels for other clients!
Roger is superb. I trust in his help immensely. That is such a relief.
Aer Lingus excellent - flights and service all very smooth - connections on time
You're the best - and we wouldn't go anywhere else. So much humanity, care, personal attention and kind communication
Los Angeles, California - home of Hollywood, Beverly Hills, sprawling beaches, Sunset Boulevard and A-List celebrities.
Our plan was to try out the two very different lifestyles California has to offer; laid back surfing and sparkling city nights.
First destination was Huntington Beach, with a backdrop of surfers, sun and sea. Palm trees line the promenade, tanned and toned beach bums laze on the sand. Surfing is the most popular pastime and the wetsuit brigade catch the waves from as early as 5.30am.
The beach-front Regency Hyatt is the perfect place to stay for families and couples.
We woke early on day one to try ocean-front yoga with Jordan Batha from Toes on the Nose. Towels and mats are provided and she'll take you through a series of moves achievable for even the most inflexible, all to the soundtrack of crashing waves.
It was the perfect way to work up an appetite for breakfast at the Water Table, one of the Hyatt's several restaurants, where the crab hash and zesty lemon and blueberry pancakes are a must.
We changed into swimsuits for a paddle-boarding session with pro surfer Rocky McKinnon. Rocky quickly gets you enthused about the sport, a favourite of Cameron Diaz and supermodel Kendall Jenner.
After a morning of exercise we went to ocean-front restaurant Dukes, named after the 'Father of International Surfing' Duke Paoa Kahanamoku.
The Mai Tais (rum, Curacao and lime juice) are highly recommended and pack a punch. The fiendishly fresh Poke Tacos are great, garnished with the creamiest guacamole. If you've room for dessert, pop over to the nearby Ice Cream Way, where ice cream is frozen in front of you using jets of liquid nitrogen.
By night groups of friends gather around one of the 500 fire-pits. Using them is free but you have to be early to reserve your space. So instead we checked out the Waterfront Resort. They not only provide a cast-iron pit but all the wood you need as well as the ingredients to make s'mores – toasted marshmallows crushed between a Graham cracker with a square of chocolate.
The next morning, Pacific Waters Spa was on the agenda. There you can kick back in the salt water Jacuzzi, use the steam room or book a treatment. Try a Pacific Waters facial - you'll come out glowing.
Two days later, and after a stop at the Red Table for more fish tacos and braised beef short ribs, it was off to West Hollywood and the Mondrian hotel. Minutes from Beverly Hills, it has played host to Leonardo Dicaprio, Rod Stewart and Courtney Love. Its Sky Bar has views over the city.
After a quick shower – you'll find two in your room from which to choose – it was out to experience Hollywood's electric nightlife. We soon found ourselves rubbing shoulders with the stars – or at least sitting close to them.
A trip to E.P & L.P brought sightings of Gerard Butler and Orange Is The New Black star Ruby Rose.
The taster menu at E.P featured delicate abalone and delicious scallop and clam curry.
After dinner we slipped upstairs to the roof terrace, L.P, for more celebrity-spotting and lethal cocktails, with a view over the twinkling city. Later we visited The Red Dragon, an underground club easy to miss as it's accessible only through a car park. Once inside it has the opulence of a Mayfair club but without the crowds.
Lunch next day was at Gracias Madre, a vegan restaurant - where the cauliflower cheese with cashews dispels any notion that vegan food is boring.
Next stop was the Kinara spa, a favourite of Halle Berry, where the service is ultra slick.
In the evening we walked the short distance to The Eveleigh, where sea urchins are the order of the day. They're served with lemon wedges which, when squeezed over them, cause their spikes to move despite the fact they're very much dead.
If you'd rather not watch your food move, I'd suggest the burrata and peaches and fries with truffle aioli.
A short taxi ride took us to Pump, a bar owned by Lisa Vanderpump, star of the Real Housewives of Beverly Hills - there's even a TV series about the staff.
Nearby is the Abbey. This raucous gay bar has played host to the likes of Lindsay Lohan and Joan Collins - two days after our visit Caitlyn Jenner was seen hosting a table of friends. Dancers in barely-there underwear keep guests entertained but for pictures the rule is: 'Tip before you click.'
In need of a pick-me-up next morning, Cecconis provided perfect Bloody Marys. It's part of the Soho House group, with a cool yet understated crowd and a killer brunch. The perfect way to say goodbye to LA.
First published in the Mail Online - March 2016
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