Your calls always answered within 5 rings.
We had a great trip and the tours were excellent.
Would be helpful if BA provided a proper reference for connecting flights to allow for online check-in.
Totally dependable, professional, friendly service and a trusted source of advice.
Very good service and even knew we had a problem with a missed connection, without us contacting them, and offered assistance. The service is excellent and having the peace of mind that you have a real person available to assist is very reassuring.
As always Gavin was amazing. Helpful, attentive and customer focused
Very informative, helpful and knowledgeable about my route and all worked out well … many thanks to Chris Briggs
Ivor provided ecellent service at all times, no hesitation in using again and recommending Thank you
I‘ve had nothing but good experiences with DialAFlight.
All went according to plan. Many thanks to the team at DialAFlight
Jamie was exceptionally helpful but was unable to get BA to account for their fault.
Iberia flight a disaster
Great job again Amelia
Amazing holiday - would recommend
I have bought my ticket to Brasil every year from you and with Jake Chudasama. Would not change anything. He is very attentive, helpful and nothing is a problem when I have a few questions.
The whole trip went like clockwork and the tour company in Peru were excellent - so helpful and friendly. All the hotels were very comfortable and the receptionists were very helpful with all our requests. Our guides were all so knowledgeable and pickups were always on time. A most memorable holiday.
Doug is always very helpful when we have complicated long haul flights to book.
Thank you Samuel - you were brilliant as always in finding a reasonable priced ticket. Looking forward to booking again later this year.
Another perfect adventure put together by Libby
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We had some problems on our return transfer, however this was not a direct result of DialAFlight and a problem with the airline
Despite being a Canadian on this tour which came with a few unexpected and frustrating changes, Guy did a great job with communication and answering questions. Thanks for everything to ensure a great reunion with my friends.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
A hassle free way to organise what was a fairly complicated trip.
Everything went beautifully. Thank you.
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The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Great service as usual from Joe and Jamie - will continue to use them for our holidays.
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Los Angeles, California - home of Hollywood, Beverly Hills, sprawling beaches, Sunset Boulevard and A-List celebrities.
Our plan was to try out the two very different lifestyles California has to offer; laid back surfing and sparkling city nights.
First destination was Huntington Beach, with a backdrop of surfers, sun and sea. Palm trees line the promenade, tanned and toned beach bums laze on the sand. Surfing is the most popular pastime and the wetsuit brigade catch the waves from as early as 5.30am.
The beach-front Regency Hyatt is the perfect place to stay for families and couples.
We woke early on day one to try ocean-front yoga with Jordan Batha from Toes on the Nose. Towels and mats are provided and she'll take you through a series of moves achievable for even the most inflexible, all to the soundtrack of crashing waves.
It was the perfect way to work up an appetite for breakfast at the Water Table, one of the Hyatt's several restaurants, where the crab hash and zesty lemon and blueberry pancakes are a must.
We changed into swimsuits for a paddle-boarding session with pro surfer Rocky McKinnon. Rocky quickly gets you enthused about the sport, a favourite of Cameron Diaz and supermodel Kendall Jenner.
After a morning of exercise we went to ocean-front restaurant Dukes, named after the 'Father of International Surfing' Duke Paoa Kahanamoku.
The Mai Tais (rum, Curacao and lime juice) are highly recommended and pack a punch. The fiendishly fresh Poke Tacos are great, garnished with the creamiest guacamole. If you've room for dessert, pop over to the nearby Ice Cream Way, where ice cream is frozen in front of you using jets of liquid nitrogen.
By night groups of friends gather around one of the 500 fire-pits. Using them is free but you have to be early to reserve your space. So instead we checked out the Waterfront Resort. They not only provide a cast-iron pit but all the wood you need as well as the ingredients to make s'mores – toasted marshmallows crushed between a Graham cracker with a square of chocolate.
The next morning, Pacific Waters Spa was on the agenda. There you can kick back in the salt water Jacuzzi, use the steam room or book a treatment. Try a Pacific Waters facial - you'll come out glowing.
Two days later, and after a stop at the Red Table for more fish tacos and braised beef short ribs, it was off to West Hollywood and the Mondrian hotel. Minutes from Beverly Hills, it has played host to Leonardo Dicaprio, Rod Stewart and Courtney Love. Its Sky Bar has views over the city.
After a quick shower – you'll find two in your room from which to choose – it was out to experience Hollywood's electric nightlife. We soon found ourselves rubbing shoulders with the stars – or at least sitting close to them.
A trip to E.P & L.P brought sightings of Gerard Butler and Orange Is The New Black star Ruby Rose.
The taster menu at E.P featured delicate abalone and delicious scallop and clam curry.
After dinner we slipped upstairs to the roof terrace, L.P, for more celebrity-spotting and lethal cocktails, with a view over the twinkling city. Later we visited The Red Dragon, an underground club easy to miss as it's accessible only through a car park. Once inside it has the opulence of a Mayfair club but without the crowds.
Lunch next day was at Gracias Madre, a vegan restaurant - where the cauliflower cheese with cashews dispels any notion that vegan food is boring.
Next stop was the Kinara spa, a favourite of Halle Berry, where the service is ultra slick.
In the evening we walked the short distance to The Eveleigh, where sea urchins are the order of the day. They're served with lemon wedges which, when squeezed over them, cause their spikes to move despite the fact they're very much dead.
If you'd rather not watch your food move, I'd suggest the burrata and peaches and fries with truffle aioli.
A short taxi ride took us to Pump, a bar owned by Lisa Vanderpump, star of the Real Housewives of Beverly Hills - there's even a TV series about the staff.
Nearby is the Abbey. This raucous gay bar has played host to the likes of Lindsay Lohan and Joan Collins - two days after our visit Caitlyn Jenner was seen hosting a table of friends. Dancers in barely-there underwear keep guests entertained but for pictures the rule is: 'Tip before you click.'
In need of a pick-me-up next morning, Cecconis provided perfect Bloody Marys. It's part of the Soho House group, with a cool yet understated crowd and a killer brunch. The perfect way to say goodbye to LA.
First published in the Mail Online - March 2016
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