020·7962·9933
Many, many thanks for getting us home early - you always do what you say
As always DialAFlight did an excellent job to find us a flight home when the airline didn’t bother to answer our email. We went all round the world and not one flight was delayed - if there was a time change we got an email to notify us.
Amazing service from Declan, during the worry of Covid-19. He swiftly arranged changes for our daughters' return flights from USA to be brought forward. Managed to get them on a flight within 48 hrs! Such a relief for us with the awful situation and would not use anybody else but this company. Been using them for over 3 yrs, excellent service every time.
Thanks for getting me home Owen
Stepped up to the plate in difficult circumstances
The last BA flight to leave Miami for the foreseeable future! You did your part but we felt BA could have done very much better in respect of the alcohol and food service (or lack of) on a club class flight
Doug was excellent as always
Thanks again Eric and team. You got me home after my flight was cancelled. Hope you are all safe and well and that I can book with you again after all this madness is over!
Faced with flight cancellations due to Covid19 the team did everything to get us back home to the UK - many thanks
Big thanks to Roy and Elliot who are real superstars and gave excellent customer service. I remembered that I flew a few years ago and booked with DialAFlight and that the service was good - and lo and behold I got the same guys/team again. Please pass on my thanks to them for changes that were made to my flight- I just about made it out in the nick of time before they closed all the airports!
Very happy with the service. Many thanks to Kelly who made me feel at ease. In future all my travel will be booked through DialAFlight.
Would like to mention Bailey who was fantastic when I was quite stressed about getting my daughter home and changing her flight. He was brilliant and made everything very straightforward. I have recommended DialAFlight to lots of my friends - no-one else I would use.
We’ve “shopped” with you for years and never doubted your professionalism, commitment to your customers and your very competitive prices. However, when we recently had to abort our travelling and get home, from the USA, you came into your own. Sean was wonderful and got us new flights in minutes. It made a very stressful time much more bearable and manageable. This was whilst a friend was simultaneously trying to get information and change her flights with on online provider. She was on the phone for 5 hours!
Excellent service - Scott was very helpful. He went the extra mile to make sure that we were able to get home in these very uncertain times and followed up with a call just to make sure that everything had been good
Always so helpful
Cannot rate you highly enough. Got us home from USA with minimum fuss in these troubled times. Will tell all far and wide how good you are.
Due to current situation we had to curtail our holiday and come home early. Lincoln was helpful and sorted everything for us in a very calm and efficient way. We have and will continue to recommend DialAFlight to friends.
Many thanks to Declan who was very pleasant whenever we spoke to him, and very supportive when we had flights cancelled. Well done!
Thank you so much especially to Roy, Elliot and all the other members of your team who went to extraordinary lengths to help me get home to the UK in these challenging times. I really appreciate the care and attention and will certainly continue to recommend your service to others.
Zayne again bent over backwards to help in these uncertain times. He made everything easy and put us at ease. We would not deal with anyone else
Can’t praise DialAFlight enough. Adrian was able to help us to return to England from the USA by working on our behalf to get us an earlier flight home. We are so grateful for his help
Your advice and help were spot on. Jay is a star. Home safe and delighted we chose to book flights through you,
After finding out twice that our flights were cancelled and offered a flight home by Delta and an unsuitable alternative we contacted your emergency department. They could not have been more helpful in sorting out an alternative flight. I would like to thank all your staff especially Rory who we have contacted for all our travel arrangements for the last three years.
We had to change our flight back home because of the covid19 situation. I phoned the emergency number and a very nice young man named Shane sorted out our change of flights. So glad I booked with DialAFlight.
As always Manny goes above and beyond. With my daughter's flight being cancelled Manny actually called me the same evening to rebook an alternative flight. Simply the best!
Acted quickly to get us home from USA during corona crisis. AA changed the flight you booked twice and rerouted us through JFK but at least we were on the list. Thank you Cooper and Stafford
Excellent service in a difficult situation returning from the States early because of CV. Again DialAFlight have ‘come up trumps’.
Thanks Chris for getting me home safely. Hope you and your staff keep well. Hopefully booking again once madness dies down.
I had to get back from USA early as they cancelled my flights. Leah was exceptional and got me sorted out and reassured me despite her being ill herself. What an asset to your Company. I have told all my family and friends how great you are. My American friends were amazed how accessible Leah was and how quickly issues were sorted out. Fantastic!
Support was second to none
Half the celebrity world, including singer Rita Ora and Star Wars actress Daisy Ridley, have been carousing on Miami's famous beach. Everyone else in the know (and with a few million to spare) is buying up property. Last year, more than 4.9million cruise passengers sailed through its port. What's going on?
Well, the climate helps. The mid-20s is a typical temperature for a winter day in this part of Florida, while we're shivering in Britain. The changing arts scene is upping the temperature, too.
Art Basel, a cultural showcase that stages art fairs around the world, brings in dealers and innovative artists. Last year's festival was bigger than ever, with 77,000 visitors.
A new art museum, Perez, opened in 2013, featuring contemporary works from the U.S., Caribbean and Latin America.
And there's a lively street art scene, the best of which can be seen in the former warehouse area of Wynwood, north of downtown Miami and roughly bounded by NW 36th Street, NW 20th street, I-95 and NE 1st Avenue.
In just a few short years, this once undistinguished locality has become the arts hub of South Florida. It started with murals, street art, and graffiti, encouraged, unconventionally, by the neighbour-hood's early developers - spawning vibrant spaces teeming with outdoor art.
Today, there are more than 70 galleries and museums, dozens of new restaurants and bars, and hundreds of companies and innovators working in a place that feels alive with creativity.
Here, one wall – with its wild splashes of colour by graffiti artist Rafael Sliks – is not dissimilar to the creations of Jackson Pollock.
There are wonderful new hotels. Faena, at the north end of South Beach, is pure theatre. There are gold columns and cosseting scarlet all over the place, from the toiletries to the bedroom curtains, and extraordinary art.
Have you ever seen a mammoth skeleton embossed with gold leaf? Me neither. But there's one by Damien Hirst called Gone But Not Forgotten, displayed in a climate controlled box on the terrace. You can see it from the beach and it's even illuminated at night.
There is also an exotic mural in the entrance by the Argentine-born artist Juan Gatti, which features flamingos, palms, tropical birds and skulls, transporting you into a fantasy jungle – a theme that's continued throughout.
This is the vision of Argentine developer Alan Faena in collaboration with film director Baz Luhrmann. And it extends to the surrounding area – the Faena Forum, which opened recently, holds art installations, intimate concerts, a theatre and a bazaar-style shopping area.
And that beach. It's on your doorstep. Skip across the boardwalk and you can explore its ten miles of sand and sample the life and soul of Miami.
One morning, I take an Aeroga class, a mixture of yoga and aerobics, that has my heart thumping. On a more leisurely ramble, I see wiry retirees walking with little dogs, cyclists and even someone on roller blades.
More people are out and about in the shadier afternoons. But despite the many hotels that back onto its sands, it is still not especially crowded. Brightly painted lifesaving posts make colourful markers.
In one spot, something involving police cars is being filmed. In another, an artist is sculpting voluptuous mermaids from the sand while, on the rocks, a model is being photographed in provocative swimwear.
You can walk from Faena to renowned Deco Ocean Drive in around 40 minutes, or hire a Citi Bike from £2.80 for 30 minutes.
Author Jan Morris, in Coast To Coast, called Fifties Collins Avenue, which runs parallel to Ocean Drive, 'a street of nightmarish hotels, each more feverishly grotesque than the last.
Pink and saffron and blue, with… a constant stream of visitors, like a flood of some barbarous beverage, forever moving in and out of their doors'. But I like the pina colada paint job on Ocean Drive, though it is similarly busy with just a touch of the tawdry.
Bars line the streets, Bentleys cruise the Tarmac, drunks sway along the pavements and you can have your fortune told by a South Beach psychic. The north end of Collins Avenue is a classier turn. Here, you can start or end the evening in The Regent Cocktail Club at the Gale Hotel.
Or sit outside in the enveloping warmth of a Miami evening at 27 Restaurant And Bar. They serve a tasty twist on tapas, but the portions are not small. This is America, after all.
Round that off with a Smoke and Sparks cocktail (tequila, jalapeno, lime, flaming salt) in the bar back at Faena and you'll be as convinced as I am that Miami is still living the dream.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you're through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there's no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we've negotiated for our portfolio of business clients. We'll maintain your preferred airline loyalty programmes and you'll have 24/7 support wherever you are in the world.
