Your calls always answered within 5 rings.
Kept me informed about changes
Special thanks to Peter for all his help.
All good thank you. Apart from Virgin leaving my luggage in Joburg - and being without it in Botswana for 5 days
Enjoyable flight. Staff were very welcoming abd friendly. Will definitely recommend to others.
The DialAFlight consultant was fantastic every step of the way. Thank you Claire
Thanks to Shelley, as ever!
As always very good service - that is why I use you to book all my flights
Marshall organised an amazing trip
A big thank you to Nicky Degun for making our holiday a great experience. Need more people like her in this world we live in.
Excellent service as always
Yet another brilliant experience booking through DialAFlight. The only thing I would say which was slightly challenging was to transfer between flights at JNB where we had to collect and then check in luggage again for the domestic leg of our journey, resulting in all our bags including child car seat not arriving with us at our final destination. It all worked out in the end and am very grateful to DialAFlight for the brilliant customer service.
Absolutely super service as always. We always know when booking with you, that everything will be fine. Thank you so much again, Jonathan, and your able assistants for everything.
From your side all went to plan. But were very disappointed with the flight from London to Nairobi. Poor food. Indifferent service. On the return the flight was delayed by 3 hrs
Nailed it again! Thank you to Dominic and his team.
Qatar was excellent. Great seats out and back. BA on final leg to LHR also very good. Good recommendation by Lloyd.
Great service - we have problems with the flight and lost baggage but that is a BA issue not DialAFlight
Stan Castle was remarkably helpful
Fantastic as always and we had an amazing time
Excellent service as usual. Many thanks to Manny and the team.
Excellent service throughout booking and then the support when the airline cancelled my flight
The time between flights into and out of Johannesburg was too tight as there was a huge queue at passport control, we had to run between terminals and only just caught our flight to Kruger. Anyone not knowing the ropes would have missed it. Thanks for arranging our online check-in
Superb customer service consistently from Donovan, and in his absence, Manny
The change in flight details was handled really well. The app was outstanding. We were very grateful to have booked through DAF!
Always good service
Very straightforward with no issues
Very helpful and good communication
Great service throughout - thanks Dennis Holland
The flight was cancelled and everything was seamlessly taken care of by the wonderful team at DialAFlight
Thank you. 5 stars
We were disappointed that our return flight was changed from Swiss air to Lufthansa and this was operated by Discover Airlines. This was mediocre at best, delayed and difficult connection. We would not want DialAFlight to book us on Star Alliance going forwards as it was not worth the business class rate. Brussels Air going out was excellent.
This was clearly no ordinary cup of tea. The liquid flowing from the china teapot was cough-medicine pink and gushed around the large block of ice in my teacup, reminiscent of a tea chest. Although one of the ingredients was mountain berry tea, it had been infused in Bombay Sapphire gin for two days, given more flavour with lime juice and thyme, and then topped up with Prosecco to create The Destruction of Tea - a cocktail with a kick.
Served in the new Coterie bar of the Four Seasons Hotel Boston, this power-packed treat is named after the initial term given to The Boston Tea Party, an event that sparked the American Revolution.
They'll be raising more than a cup of it this coming Saturday, the 250th anniversary of the most famous tea party in history. It promises to be filled with processions and performances along with the dumping of yet more tea into Boston Harbour.
The celebrations will remember the night of December 16, 1773, when colonial men, fed up with being taxed on their tea, sneaked on to three schooners moored in the harbour, destroyed 342 tea chests and threw 92,000lb of East India Company tea into the water. The cargo was estimated at $1.5million in today's money, and its destruction prompted George III to send troops across the Atlantic.
But the Tea Party hasn't put the Bostonians off the beverage - you can still enjoy an excellent cuppa in the city, often accompanied by delicious afternoon teas.
In search of the best of them, my son and I set off on a tea trail, digesting nuggets of history as we went. Although Boston trades on its past, this city of 650,000 residents - with a hefty proportion of students and businessmen - is far from stuffy. It's also incredibly easy to walk around, as you take in everything from the buzzy harbour area to the upmarket Back Bay neighbourhood.
We started in the Boston Tea Party Ships And Museum, whose two reconstructed boats we could see from the windows of our room at the Intercontinental Hotel. The excellent interactive museum features the only known surviving tea chest from that inauspicious night, used over the generations as a doll's house, a container for kittens and to play games (one is scrawled on its surface).
In the teahouse we tried all five types of tea that were thrown overboard, including two green teas. Although our guide, Priscilla, told us that 'Young Hyson tea was the most expensive, and a favourite of George Washington and Thomas Jefferson', I preferred the bog-standard black tea, Bo-hea.
There are scones at the teahouse, but for a proper afternoon spread we walked to Boston Public Library, the first large and free municipal library in America, with a fancy tea-room downstairs. Be sure to dress up for this superb feast that started, unusually, with burrata and celery soup.
Fuelled for some learning, we hit Boston's Freedom Trail, which details the fascinating story of events leading up to the Tea Party. We take in the meeting house where the Bostonians decided to act, and Granary Burying Ground, which holds the grave of a certain Paul Revere. He made a midnight 12-mile dash on horseback to Lexington to warn revolutionary leaders Sam Adams and John Hancock that the British were en route.
Hancock and Adams's graves are also in the cemetery, opposite the Beantown Pub. 'They say they're the only place where you can sink a cold Sam Adams while looking at another cold Sam Adams,' joked our tour guide Jeremiah Poope ('Yes, it's my real name - you can imagine the fun I had in school.') It was at Lexington, the site of a skirmish between British and colonial forces on April 19, 1775, that the first shot of the American Revolutionary War was fired.
Minutes from the green where the fighting took place, and where seven of the first eight men who were killed by the British are buried, we settled into rocking chairs on the porch of the charismatic Inn at Hastings Park - a Relais & Chateaux property - to enjoy yet more tea, along with strawberries dipped in chocolate, cannoli, blueberry scones and an array of tempting sandwiches and cakes. Better still, this tea is served early, from 11.30am, which meant we could consider it brunch.
You need to leave room for lobster in Boston - I devoured warm lobster tails at Smith & Wollensky and a spicy lobster pasta at rooftop Contessa, while looking out on to the golden dome of the Massachusetts State House.
It wasn't always thus. As Jeremiah told us, in puritans' time, you could be whipped, fined and put in stocks for eating lobster in public. 'To the puritans, it was a giant cockroach from the sea. Only the prisoners ate it.'
Thankfully, you can now enjoy lobster rolls anywhere and anytime, including at afternoon tea. They featured in our favourite stop, at the Four Seasons's One Dalton Street, with its beautifully crafted cakes and delectable sandwiches. Not only that, these goodies were also accompanied by champagne, liqueur and of course, plenty of tea.
First published in the Mail on Sunday - December 2023
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