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As always a good service by Ross (and Team).
Just had difficulty on trip with logistics due to bad weather, otherwise all great
Kylie and the team are amazing - please pass on our thanks.
Lucy MacNab. Superb! So patient and attentive, lots of suggestions offered great advice! So much so that we’ve booked a further trip and flights for a third holiday!
Thank you Ash for your input, everything went smoothly.
I needed to call the out of hours helpline due to flight issues and Corinne was amazing and sorted a flight rebooking then called back a couple of hours later to check everything had worked out OK. Fellow travellers weren’t as lucky with their travel agents so I told them how great DialAFlight is.
Great service, very helpful, always available. No complaints
We deal with Grant, receive information on time and are kept abreast of any changes.
Brody is amazing !
Charlie Miles is very helpful
Make sure we get calls in advance to confirm rather than us chasing.
It’s so great to access you by phone and deal with a nominated individual. Thank you Alex Gache!
Your service was excellent but the airline very poor
Declan has been brilliant
Excellent customer relationships. Scott has been the most helpful, knowledgeable and responsive consultant throughout the entire process. I would most definitely recommend!
Kennedy has been fantastic - great communication throughout
Very good guidance on hotels. Excellent support before and during trip.
Excellent service even when I was in the USA
I would like to share this experience. When I first booked I said to Joey you are £40 dearer than I can book online. His response was in an emergency who are you going to call? True I said and booked. Six days into my trip I had a call from home, my grandson was in intensive care following a bleed in his brain. I was on the road back to Philadelphia when I called the emergency number. It was answered in seconds and within 10 minutes my flight had been changed. Brilliant reaction. Conclusion might have been a few quid more but probably the best £40 I have spent in years. Thank you all
Great service as always - thank you Conrad and the team
Libby and Co were just amazing
Jake has once again delivered an amazing holiday. Even when we wanted to change our itinerary midway through he organised everything over the phone for us. Wouldn’t book with anyone else!
Professional service throughout - would definitely book with DialAFlight again
24hrs service, quick action taken. I would highly recommend them because they were there when I needed them, during my difficult time with a flight.
I have used DialAFlight a few times before - this trip also went well. Noah was very helpful.
You are always exceptionally helpful.
Sean was very helpful and managed our trip throughout the pandemic resulting in us traveling two years later. We will be back soon for another booking
Roy was great as always and did a great job. I always recommend him
Excellent service as usual. Had a fantastic 25 nights in USA on road trip. Want to thank Jessica and the team for all the help and advice given. My advice is give them a call. You won’t regret it!
We very pleased with the level of service we received from Nicky Degun. We had a stress free holiday yet again
Most people visiting Las Vegas anticipate some kind of post-holiday detox: all that temptation in one little patch of desert seems bound to end in some damage to liver and waistline.
But the good news for party people who like to balance hedonism with health is that 'Sin City' is now one of the best places in the U.S. to give yourself some TLC, once you drag yourself away from the roulette tables.
Almost 90 per cent of visitors succumb to a little flutter, but the choice of what to spend winnings on now includes award-winning facials, organic feasts and an Oxygen Bar, as well as the traditional beers, ribs and Girls! Girls! Girls!
My husband and I arrived with a mission to fit in some R&R as well as standard Vegas mayhem, and we stayed at glamorous newish kid on the block the Aria resort in the hope of some detox by day and retox by night.
In the middle of The Strip, the Aria, with eco-credentials, houses 4,004 hi-tech rooms and suites, 14 restaurants, seven bars, two nightclubs, a theatre and miles of one-armed bandits.
Our junior suite on the 18th floor had a phenomenal view of the town's world-famous neon, not to mention heated toilet seats and a control pad for music, lighting, TV and curtains.
Outside, the view was of the Planet Hollywood Hotel rooftop, where some of The Hangover was filmed - just the inspiration we needed to battle jetlag and hit the town.
We didn't attempt to scale Planet Hollywood's exterior, instead heading to the infamous Beacher's MadHouse, a self-proclaimed 'freak show' hidden in the depths of the colossal MGM Grand.
Beacher's opening party was hosted by Miley Cyrus. The club features a midget bar, life-size dancing muppets and the world's tiniest stripper - not the most wholesome place. It's definitely not for the faint-hearted (or small-walleted, as the best way to take in this crazy show is to buy a $500 table close to the stage) but acted as a brilliant introduction to the mad, mad world of this 24-hour city
The next morning our souls needed purifying. Vegas has many 24-hour restaurants but the Aria Cafe stood out with its brilliant buffet starting at $19.99.
Healthy meals and sugar/gluten/wheat-free options are available - as is unlimited sangria for an extra $12.99, with enough fruit to count as two of your five a day. Other stand-out buffets are at The Bellagio and Bacchanal at Caesar's Palace.
A visit to the Aria spa was pricey but worth it if you get there early to make the most of the five-star facilities. It has more than 60 treatment rooms as well as indoor pools, marble beds, huge sauna and steam rooms and an outdoor pool with no kids allowed.
Still glowing from the spa, it was time for dinner. Choosing where to eat in Vegas is a huge gamble with so much choice.
Most of the world's top chefs have at least one Vegas outpost. With one vegetarian in the party we were recommended to Joel Robuchon, also in the MGM Grand, a three Michelin-starred restaurant famous for its multi-course degustation menus, including a 12-course vegetarian one.
The food was delicious, including gorgeous gorgonzola custard with poached pear and sage and a miniature open ravioli with white truffle and ginger-infused tea.
Coupled with a beautiful setting and flawless service (a request for mint tea resulted in an entire trolley of mint plants being wheeled to the table) made for the best dinner I've ever had.
We ended the night with live swing music at the Chandelier Bar at the Cosmopolitan.
Come Sunday morning we found ourselves doing star jumps next to the poker tables, a surreal moment.
We were taking part in the Indoor Hike, a bonkers way of seeing the hotel while pretending you're doing some exercise as you tour the various floors and buildings of the 67-acre resort.
Post-hike we refreshed ourselves with a glass of 'Pre-party Prep' from The Palazzo's juice bar and even briefly considered an IV-infusion (yes, that's a 'thing' here - the Reviv Spa offers drips and booster injections to reduce hangover recovery time).
But instead we opted for a Maverick helicopter flight over the Grand Canyon.
Driving to the Canyon takes around eight hours, but in our glass-bottomed bird we were hovering over one of the world's most awesome natural wonders within 20 minutes. We spent the next two hours amid breathtaking scenery to a pop-tastic soundtrack and the soothing sound of our pilot Sean telling the story of this crazy desert outpost.
We headed back to the city at dusk, as the Strip was glittering back to life, and looked down on all the bars, restaurants and clubs we want to visit next time we're in town, ahem, detoxing.
First published in the Mail Online - October 2015
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