Your calls always answered within 5 rings.
Hannah was there to help reassure and advise me - thank you
Great service as per usual - many thanks will be back for more trips
Great service as always, highly recommend
Thanks Michelle for sorting out my return boarding pass. I think my phone is on the way out or it has developed a serious fault. It's giving me such weird messages and won't let me do lots of things on the apps.
Annabelle was amazing in every respect.
Tristan was excellent. I will definitely use again.
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Only issue is we booked our seats to sit together and on the returned leg we didn’t all sit together. So paying for an upgrade was it really worth it?
Using AA for a BA flight did not work as I needed an ETA whatever that is. Could not check in and not too helpful at the airport. Just used BA on return and worked quite easily.
Brilliant holiday - everything from our first flight through all our hotels and car hire to the flight home went perfectly smoothly. Can't wait to start planning our next trip
Everyone on the team is super helpful.
Have always booked our flights with Lily, she goes above and beyond to accommodate our requirements.
Jarvis very helpful - always use DialAFlight whenever we can
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Flight home cancelled but your out of hours team helped us with a better alternative than the airline, thanks.
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Brilliant from Taylor and Lucy. Customer service was excellent and they couldn’t do enough for you.
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Brilliant service, as always. Will continue to recommend
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Recommended to other family members for future travel.
My husband and I have dealt with Rupert and his team from DialAFlight for many years and the advice and help has always been excellent every time. Many thanks.
Very good trip, thanks
Because we had two different types of tickets we had to speak with your staff to get an airline code to check both of us in to American Airlines.
I was disappointed on my return flight not to have the seat booked.
Matt is excellent. Every time I want to fly to the States he gets me the best deals.
I asked for plenty of time for layover on the outbound flight to clear customs in Chicago. Just as well I did because the queue took two hours and I just had enough time to walk to the next gate and straight onto the plane! Thanks for providing such a great service.
Reece is always superbly responsive and helpful.
Excellent service from Troy and his team as always
Most people visiting Las Vegas anticipate some kind of post-holiday detox: all that temptation in one little patch of desert seems bound to end in some damage to liver and waistline.
But the good news for party people who like to balance hedonism with health is that 'Sin City' is now one of the best places in the U.S. to give yourself some TLC, once you drag yourself away from the roulette tables.
Almost 90 per cent of visitors succumb to a little flutter, but the choice of what to spend winnings on now includes award-winning facials, organic feasts and an Oxygen Bar, as well as the traditional beers, ribs and Girls! Girls! Girls!
My husband and I arrived with a mission to fit in some R&R as well as standard Vegas mayhem, and we stayed at glamorous newish kid on the block the Aria resort in the hope of some detox by day and retox by night.
In the middle of The Strip, the Aria, with eco-credentials, houses 4,004 hi-tech rooms and suites, 14 restaurants, seven bars, two nightclubs, a theatre and miles of one-armed bandits.
Our junior suite on the 18th floor had a phenomenal view of the town's world-famous neon, not to mention heated toilet seats and a control pad for music, lighting, TV and curtains.
Outside, the view was of the Planet Hollywood Hotel rooftop, where some of The Hangover was filmed - just the inspiration we needed to battle jetlag and hit the town.
We didn't attempt to scale Planet Hollywood's exterior, instead heading to the infamous Beacher's MadHouse, a self-proclaimed 'freak show' hidden in the depths of the colossal MGM Grand.
Beacher's opening party was hosted by Miley Cyrus. The club features a midget bar, life-size dancing muppets and the world's tiniest stripper - not the most wholesome place. It's definitely not for the faint-hearted (or small-walleted, as the best way to take in this crazy show is to buy a $500 table close to the stage) but acted as a brilliant introduction to the mad, mad world of this 24-hour city
The next morning our souls needed purifying. Vegas has many 24-hour restaurants but the Aria Cafe stood out with its brilliant buffet starting at $19.99.
Healthy meals and sugar/gluten/wheat-free options are available - as is unlimited sangria for an extra $12.99, with enough fruit to count as two of your five a day. Other stand-out buffets are at The Bellagio and Bacchanal at Caesar's Palace.
A visit to the Aria spa was pricey but worth it if you get there early to make the most of the five-star facilities. It has more than 60 treatment rooms as well as indoor pools, marble beds, huge sauna and steam rooms and an outdoor pool with no kids allowed.
Still glowing from the spa, it was time for dinner. Choosing where to eat in Vegas is a huge gamble with so much choice.
Most of the world's top chefs have at least one Vegas outpost. With one vegetarian in the party we were recommended to Joel Robuchon, also in the MGM Grand, a three Michelin-starred restaurant famous for its multi-course degustation menus, including a 12-course vegetarian one.
The food was delicious, including gorgeous gorgonzola custard with poached pear and sage and a miniature open ravioli with white truffle and ginger-infused tea.
Coupled with a beautiful setting and flawless service (a request for mint tea resulted in an entire trolley of mint plants being wheeled to the table) made for the best dinner I've ever had.
We ended the night with live swing music at the Chandelier Bar at the Cosmopolitan.
Come Sunday morning we found ourselves doing star jumps next to the poker tables, a surreal moment.
We were taking part in the Indoor Hike, a bonkers way of seeing the hotel while pretending you're doing some exercise as you tour the various floors and buildings of the 67-acre resort.
Post-hike we refreshed ourselves with a glass of 'Pre-party Prep' from The Palazzo's juice bar and even briefly considered an IV-infusion (yes, that's a 'thing' here - the Reviv Spa offers drips and booster injections to reduce hangover recovery time).
But instead we opted for a Maverick helicopter flight over the Grand Canyon.
Driving to the Canyon takes around eight hours, but in our glass-bottomed bird we were hovering over one of the world's most awesome natural wonders within 20 minutes. We spent the next two hours amid breathtaking scenery to a pop-tastic soundtrack and the soothing sound of our pilot Sean telling the story of this crazy desert outpost.
We headed back to the city at dusk, as the Strip was glittering back to life, and looked down on all the bars, restaurants and clubs we want to visit next time we're in town, ahem, detoxing.
First published in the Mail Online - October 2015
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