Based on 8983 reviews on Trustpilot
020·7962·9933
Highly recommend
Helpful, quick to respond, nothing too much trouble. Have used DialAFlight before and will definitely use them again
Great service as always. Also appreciated the pre-flight calls - nice personal touch!
Happy you managed to change our holiday as there were name problems. Will book with you again
Charlie was great as always
Trust Danny - he is always friendly, efficient and helpful.
Very good, very helpful, kept us well informed, would use again.
Fabulous staff from check-in onwards
Conrad was a great help - I’d contact him again for my next flights
Over the years we have used DialAFlight and they have always been wonderful. On our last trip to vist family in the US during Covid they couldn't have supported us more. They kept in touch whilst we were there and immediately got in touch when our flight home was changed by the airline to a day later.
Agreeable, knowledgeable staff. No traps, no bull, just good advice and efficiency
Will be booking with you for Florida in June
I would like to thank Manny who goes above and beyond. Nothing is a problem for him.
Thanks to all at DialAFlight - so helpful and polite. I have travelled with you for many years
Jessica was brilliant. She helped every step of the way, and beyond. Certainly would go through her again, plus recommend her
Excellent service from start to finish. Have used several times. Sarah is our main contact and is always helpful and knowledgable as is the rest of the team. How it should be done!
DialAFlight did an excellent job and I have recommended your service to my family and friends
Top class service from start to finish especially during this pandemic. Everything went to plan
Been booking with DialAFlight for many years. Always had excellent service and feel safe with the company
Karl has been fantastic - he made the whole process seamless
Chris was amazingly helpful. 5 star assistance. Thank you, I will be back.
Very helpful when I needed to phone from the USA for some advice about Covid regulations.
Marvellous service.
Excellent service by Jack and his team as always
Despite a great many challenges Niall dealt with all sorts of problems with humour and patience - great company!
Always a first class service from Dale and the rest of the crew.
I cannot think of any company that would have been so proactive in keeping us informed of changes during our month long holiday. Damian was very helpful and answered questions and concerns very promptly.
Thank you for your help in navigating the COVID testing labrinth. That was more complex than the last time I flew. I would recommend the ExpressTest group that opperates from the airport, as trying to patch together the three different tests from different companies was difficult to manage. They are competitive and available in the terminal at Heathrow
Clark, our travel guy is amazing! Always gives us what we want and at a fantastic price. Cannot beat the expertise he has and ideas for better hotels or air seats. Highly recommend DialAFlight
The advice and the attention to detail during a very difficult time for the travel industry has been exceptional. It has given us the confidence to travel again. Thank you Joe
Much of country music (well, all of it really) is about unrequited love, loss and the twang of hope deferred. Yet Nashville, the epicentre of the whole caboodle, seems like one of the happiest places in the world.
'Love dies hard,' says a sign sandwiched between bottles of Jack Daniel's at the Mellow Mushroom, where a four-person band is half-way through a respectable version of The Doors' Riders On The Storm.
A bucket sits at the edge of the stage. It gets passed round for tips or you drop some cash into it when requesting a particular song.
LOST IN MUSIC
And it's all about the songs. That's the refrain you hear again and again, as songwriters are drawn to Nashville like moths to the proverbial flame. Every waiter or waitress is a would-be songwriter, just as their equivalents in New York are 'resting' actors.
The difference here is that the pain of not making it doesn't seem to matter quite so much because the whole genre is geared towards disappointment. And there's irony in Nashville. One bar on Broadway is called Rock Bottom, where an acoustic guitarist is playing to an audience of four. 'Thanks, anyway,' says his T-shirt.
'Take the long way home,' creeps into most songs – metaphorically if not literally. 'The best is yet to come'. 'I've still got a lot of leaving to do' and so on.
At Tin Pan South's Listening Room, where four singer-songwriters perch on stools, taking it in turn to perform, we are advised in one chorus not to 'hit the panic button because everything's going to be all right'. Is it really? Live music plays everywhere. There's a man singing in the lobby of the Westin hotel, his open guitar case filled with CDs no-one wants to buy, and it's the same story in shops, restaurants, even some banks and at the airport.
Music City, as it's known, is hitting the high notes like never before. Along with country, rock, folk and Americana, the sound of construction reverberates, as a mix of creatives and techies become the city's new settlers.
'Safer than LA, cheaper than New York and cooler than San Francisco,' a barman tells me at Tequila Cowboy.
BEST SPOTS TO VISIT
There's lots to do, too. The Country Music Hall of Fame and Museum is always packed, and from here you can join a tour of the Historic RCA Studio B near Music Row – and you should. It's where more than 35,000 songs were recorded by the likes of Elvis, Jim Reeves, Roy Orbison, Chet Atkins and the Everly Brothers.
Better still is the Tour Musicians Hall of Fame & Museum, which celebrates the session musicians as well as the stars themselves. The mother church of country music is the Ryman Auditorium, home of the original Grand Ole Opry, the world's longest running live radio show.
To have played here (Patsy Cline, Dolly 'heart of an artist, spirit of a minister' Parton, Johnny Cash, Bob Dylan, Bruce Springsteen et al) is to have reached deity status, with the audience sitting in walnut pews dating back to when the hall was a religious tabernacle.
But Nashville's buzz is about the present as much as the past (and the fact there's now a direct British Airways flight from London can only help). Taylor Swift was discovered at the exquisitely down at heel, but wonderful, Bluebird Cafe (good luck getting tickets; there's only room for 90 people), and it might have been the bourbon but I'm sure we find the new Oasis at Tin Roof Broadway as dawn breaks.
You can even sit in on a recording session. We do this at Imagine Recordings on Music Row – overseen by Grammy-winning producer Steve Fishell, where Natalie Stovall (who reached the 'playoffs' in the U.S. version of The Voice) is cutting her new single. 'You sound a bit like Emmylou Harris,' I tell her at the end of the session. I think she likes that.
NIGHT LIFE HOW-TO
The honky-tonk bars open at 10am. There's no entry fee. Walk in and don't like what you hear? Walk out and try next door. But even when it's bad, it's good.
I wander into one establishment and two women are on stage murdering Leonard Cohen's Hallelujah. It's so dreadful that it's strangely compelling. How do you think they got this gig?' I ask a man with a hipster beard sucking on a bottle of Yazoo Pilsner. 'They didn't,' he says. 'This is a karaoke bar.'
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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