020·7962·9933
Many, many thanks for getting us home early - you always do what you say
As always DialAFlight did an excellent job to find us a flight home when the airline didn’t bother to answer our email. We went all round the world and not one flight was delayed - if there was a time change we got an email to notify us.
Amazing service from Declan, during the worry of Covid-19. He swiftly arranged changes for our daughters' return flights from USA to be brought forward. Managed to get them on a flight within 48 hrs! Such a relief for us with the awful situation and would not use anybody else but this company. Been using them for over 3 yrs, excellent service every time.
Thanks for getting me home Owen
Stepped up to the plate in difficult circumstances
The last BA flight to leave Miami for the foreseeable future! You did your part but we felt BA could have done very much better in respect of the alcohol and food service (or lack of) on a club class flight
Doug was excellent as always
Thanks again Eric and team. You got me home after my flight was cancelled. Hope you are all safe and well and that I can book with you again after all this madness is over!
Faced with flight cancellations due to Covid19 the team did everything to get us back home to the UK - many thanks
Big thanks to Roy and Elliot who are real superstars and gave excellent customer service. I remembered that I flew a few years ago and booked with DialAFlight and that the service was good - and lo and behold I got the same guys/team again. Please pass on my thanks to them for changes that were made to my flight- I just about made it out in the nick of time before they closed all the airports!
Very happy with the service. Many thanks to Kelly who made me feel at ease. In future all my travel will be booked through DialAFlight.
Would like to mention Bailey who was fantastic when I was quite stressed about getting my daughter home and changing her flight. He was brilliant and made everything very straightforward. I have recommended DialAFlight to lots of my friends - no-one else I would use.
We’ve “shopped” with you for years and never doubted your professionalism, commitment to your customers and your very competitive prices. However, when we recently had to abort our travelling and get home, from the USA, you came into your own. Sean was wonderful and got us new flights in minutes. It made a very stressful time much more bearable and manageable. This was whilst a friend was simultaneously trying to get information and change her flights with on online provider. She was on the phone for 5 hours!
Excellent service - Scott was very helpful. He went the extra mile to make sure that we were able to get home in these very uncertain times and followed up with a call just to make sure that everything had been good
Always so helpful
Cannot rate you highly enough. Got us home from USA with minimum fuss in these troubled times. Will tell all far and wide how good you are.
Due to current situation we had to curtail our holiday and come home early. Lincoln was helpful and sorted everything for us in a very calm and efficient way. We have and will continue to recommend DialAFlight to friends.
Many thanks to Declan who was very pleasant whenever we spoke to him, and very supportive when we had flights cancelled. Well done!
Thank you so much especially to Roy, Elliot and all the other members of your team who went to extraordinary lengths to help me get home to the UK in these challenging times. I really appreciate the care and attention and will certainly continue to recommend your service to others.
Zayne again bent over backwards to help in these uncertain times. He made everything easy and put us at ease. We would not deal with anyone else
Can’t praise DialAFlight enough. Adrian was able to help us to return to England from the USA by working on our behalf to get us an earlier flight home. We are so grateful for his help
Your advice and help were spot on. Jay is a star. Home safe and delighted we chose to book flights through you,
After finding out twice that our flights were cancelled and offered a flight home by Delta and an unsuitable alternative we contacted your emergency department. They could not have been more helpful in sorting out an alternative flight. I would like to thank all your staff especially Rory who we have contacted for all our travel arrangements for the last three years.
We had to change our flight back home because of the covid19 situation. I phoned the emergency number and a very nice young man named Shane sorted out our change of flights. So glad I booked with DialAFlight.
As always Manny goes above and beyond. With my daughter's flight being cancelled Manny actually called me the same evening to rebook an alternative flight. Simply the best!
Acted quickly to get us home from USA during corona crisis. AA changed the flight you booked twice and rerouted us through JFK but at least we were on the list. Thank you Cooper and Stafford
Excellent service in a difficult situation returning from the States early because of CV. Again DialAFlight have ‘come up trumps’.
Thanks Chris for getting me home safely. Hope you and your staff keep well. Hopefully booking again once madness dies down.
I had to get back from USA early as they cancelled my flights. Leah was exceptional and got me sorted out and reassured me despite her being ill herself. What an asset to your Company. I have told all my family and friends how great you are. My American friends were amazed how accessible Leah was and how quickly issues were sorted out. Fantastic!
Support was second to none
Much of country music (well, all of it really) is about unrequited love, loss and the twang of hope deferred. Yet Nashville, the epicentre of the whole caboodle, seems like one of the happiest places in the world.
'Love dies hard,' says a sign sandwiched between bottles of Jack Daniel's at the Mellow Mushroom, where a four-person band is half-way through a respectable version of The Doors' Riders On The Storm.
A bucket sits at the edge of the stage. It gets passed round for tips or you drop some cash into it when requesting a particular song.
LOST IN MUSIC
And it's all about the songs. That's the refrain you hear again and again, as songwriters are drawn to Nashville like moths to the proverbial flame. Every waiter or waitress is a would-be songwriter, just as their equivalents in New York are 'resting' actors.
The difference here is that the pain of not making it doesn't seem to matter quite so much because the whole genre is geared towards disappointment. And there's irony in Nashville. One bar on Broadway is called Rock Bottom, where an acoustic guitarist is playing to an audience of four. 'Thanks, anyway,' says his T-shirt.
'Take the long way home,' creeps into most songs – metaphorically if not literally. 'The best is yet to come'. 'I've still got a lot of leaving to do' and so on.
At Tin Pan South's Listening Room, where four singer-songwriters perch on stools, taking it in turn to perform, we are advised in one chorus not to 'hit the panic button because everything's going to be all right'. Is it really? Live music plays everywhere. There's a man singing in the lobby of the Westin hotel, his open guitar case filled with CDs no-one wants to buy, and it's the same story in shops, restaurants, even some banks and at the airport.
Music City, as it's known, is hitting the high notes like never before. Along with country, rock, folk and Americana, the sound of construction reverberates, as a mix of creatives and techies become the city's new settlers.
'Safer than LA, cheaper than New York and cooler than San Francisco,' a barman tells me at Tequila Cowboy.
BEST SPOTS TO VISIT
There's lots to do, too. The Country Music Hall of Fame and Museum is always packed, and from here you can join a tour of the Historic RCA Studio B near Music Row – and you should. It's where more than 35,000 songs were recorded by the likes of Elvis, Jim Reeves, Roy Orbison, Chet Atkins and the Everly Brothers.
Better still is the Tour Musicians Hall of Fame & Museum, which celebrates the session musicians as well as the stars themselves. The mother church of country music is the Ryman Auditorium, home of the original Grand Ole Opry, the world's longest running live radio show.
To have played here (Patsy Cline, Dolly 'heart of an artist, spirit of a minister' Parton, Johnny Cash, Bob Dylan, Bruce Springsteen et al) is to have reached deity status, with the audience sitting in walnut pews dating back to when the hall was a religious tabernacle.
But Nashville's buzz is about the present as much as the past (and the fact there's now a direct British Airways flight from London can only help). Taylor Swift was discovered at the exquisitely down at heel, but wonderful, Bluebird Cafe (good luck getting tickets; there's only room for 90 people), and it might have been the bourbon but I'm sure we find the new Oasis at Tin Roof Broadway as dawn breaks.
You can even sit in on a recording session. We do this at Imagine Recordings on Music Row – overseen by Grammy-winning producer Steve Fishell, where Natalie Stovall (who reached the 'playoffs' in the U.S. version of The Voice) is cutting her new single. 'You sound a bit like Emmylou Harris,' I tell her at the end of the session. I think she likes that.
NIGHT LIFE HOW-TO
The honky-tonk bars open at 10am. There's no entry fee. Walk in and don't like what you hear? Walk out and try next door. But even when it's bad, it's good.
I wander into one establishment and two women are on stage murdering Leonard Cohen's Hallelujah. It's so dreadful that it's strangely compelling. How do you think they got this gig?' I ask a man with a hipster beard sucking on a bottle of Yazoo Pilsner. 'They didn't,' he says. 'This is a karaoke bar.'
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you're through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there's no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we've negotiated for our portfolio of business clients. We'll maintain your preferred airline loyalty programmes and you'll have 24/7 support wherever you are in the world.
