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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Top rate support from Adam. Holiday was very well planned and took a lot of the stress out of booking
Excellent service and competitive prices, thanks for a great trip
Jay was fantastic and really looked after. I couldn't have asked for more. First class service.
Very good customer Service. I would definitely use DialAFlight again and will recommend to friends and family.
Thank you Roy for all your help just before we flew out when I realised I had left my husband's credit card at home and the car hire had to be changed at the last minute otherwise we would have had huge problems in the States. As always you went the extra mile
Always had good service
Karl was great. Found exactly what I asked for and answered all of my questions
Maria was great and did everything that was asked - will use again
Top job
Excellent as usual - timing of flights perfect
Your team were amazing. I forgot to order a vegan meal and the team arranged it even though the request was outside the 48 hours notice period. I cannot thank them enough, they made the entire trip worry free. Awesome team.
Excellent communication from your company. Much appreciated
I like how you have a specific agent who takes care of you with a direct line to them. And if they are off for any reason there is one other person assigned to deal with it. Also regular updates and calls from your agent. It's more of a personal touch.
The staff I dealt with were brilliant. My wife is disabled and they sorted everything out with the airline and airports. I would recommend them unreservedly and will most definitely be using them again.
Even though I was not advised of extra tax when travelling to Las Vegas you took charge kept me informed and dealt with by refunding me. Great service.
An excellent service. The team offered support from the time of booking right up to the date of the holiday. I felt very supported.
Brilliant from Niall start to finish
Had a call from the agent reminding me about my trip and required documentation. Very impressed
Super service and great support from Daniel. I must remember next time to book my seat early.
Thanks to Christian once again for a trouble-free trip.
When we had any concerns you were pleased to help
Excellent as usual. Many thanks to Ross and his team
Professional service and great trip.
Fabulous service and they went ‘the extra mile’ to help me!
Mason was awesome once again
Jenson never lets us down with service and price
As always first class service
Harry excellent as always!
I was so happy and relaxed - it was the most relaxing holiday I could ever dream of
Clyde was the best travel agent I’ve ever come across.
Much of country music (well, all of it really) is about unrequited love, loss and the twang of hope deferred. Yet Nashville, the epicentre of the whole caboodle, seems like one of the happiest places in the world.
'Love dies hard,' says a sign sandwiched between bottles of Jack Daniel's at the Mellow Mushroom, where a four-person band is half-way through a respectable version of The Doors' Riders On The Storm.
A bucket sits at the edge of the stage. It gets passed round for tips or you drop some cash into it when requesting a particular song.
LOST IN MUSIC
And it's all about the songs. That's the refrain you hear again and again, as songwriters are drawn to Nashville like moths to the proverbial flame. Every waiter or waitress is a would-be songwriter, just as their equivalents in New York are 'resting' actors.
The difference here is that the pain of not making it doesn't seem to matter quite so much because the whole genre is geared towards disappointment. And there's irony in Nashville. One bar on Broadway is called Rock Bottom, where an acoustic guitarist is playing to an audience of four. 'Thanks, anyway,' says his T-shirt.
'Take the long way home,' creeps into most songs – metaphorically if not literally. 'The best is yet to come'. 'I've still got a lot of leaving to do' and so on.
At Tin Pan South's Listening Room, where four singer-songwriters perch on stools, taking it in turn to perform, we are advised in one chorus not to 'hit the panic button because everything's going to be all right'. Is it really? Live music plays everywhere. There's a man singing in the lobby of the Westin hotel, his open guitar case filled with CDs no-one wants to buy, and it's the same story in shops, restaurants, even some banks and at the airport.
Music City, as it's known, is hitting the high notes like never before. Along with country, rock, folk and Americana, the sound of construction reverberates, as a mix of creatives and techies become the city's new settlers.
'Safer than LA, cheaper than New York and cooler than San Francisco,' a barman tells me at Tequila Cowboy.
BEST SPOTS TO VISIT
There's lots to do, too. The Country Music Hall of Fame and Museum is always packed, and from here you can join a tour of the Historic RCA Studio B near Music Row – and you should. It's where more than 35,000 songs were recorded by the likes of Elvis, Jim Reeves, Roy Orbison, Chet Atkins and the Everly Brothers.
Better still is the Tour Musicians Hall of Fame & Museum, which celebrates the session musicians as well as the stars themselves. The mother church of country music is the Ryman Auditorium, home of the original Grand Ole Opry, the world's longest running live radio show.
To have played here (Patsy Cline, Dolly 'heart of an artist, spirit of a minister' Parton, Johnny Cash, Bob Dylan, Bruce Springsteen et al) is to have reached deity status, with the audience sitting in walnut pews dating back to when the hall was a religious tabernacle.
But Nashville's buzz is about the present as much as the past (and the fact there's now a direct British Airways flight from London can only help). Taylor Swift was discovered at the exquisitely down at heel, but wonderful, Bluebird Cafe (good luck getting tickets; there's only room for 90 people), and it might have been the bourbon but I'm sure we find the new Oasis at Tin Roof Broadway as dawn breaks.
You can even sit in on a recording session. We do this at Imagine Recordings on Music Row – overseen by Grammy-winning producer Steve Fishell, where Natalie Stovall (who reached the 'playoffs' in the U.S. version of The Voice) is cutting her new single. 'You sound a bit like Emmylou Harris,' I tell her at the end of the session. I think she likes that.
NIGHT LIFE HOW-TO
The honky-tonk bars open at 10am. There's no entry fee. Walk in and don't like what you hear? Walk out and try next door. But even when it's bad, it's good.
I wander into one establishment and two women are on stage murdering Leonard Cohen's Hallelujah. It's so dreadful that it's strangely compelling. How do you think they got this gig?' I ask a man with a hipster beard sucking on a bottle of Yazoo Pilsner. 'They didn't,' he says. 'This is a karaoke bar.'
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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