Your calls always answered within 5 rings.
Great advice. Perfect itinerary. No hitches. Good customer service. Thank you, Brandy, for arranging everything.
Query about lounge access in Dublin on return journey. Message left with Marie to clarify, otherwise all good. As usual. Thank you.
William is awesome
Brilliant service and kept me informed all the way. I can't recommend enough.
You are all wonderful! Thanks for making it so easy and for putting up with our changes See you again next trip.
Maybe advise that American hotels have an additional daily local tax which is charged to the customer when settling your bill.
Kelly sorted out everything brilliantly and we had a great trip with no issues - would highly recommend flying JetBlue through DialAFlight. Loads of legroom, great staff and clever food and drinks service.
Grant went above and beyond as ever. Will always highly recommend
Great trip organised by Thomas. Excellent communication as always and very friendly checks to ensure our trip went smoothly. Thank you very much for your assistance.
Louise was excellent and listened to my needs to find me the best price. I am so grateful for the great customer service, patience and diligence. Thank you Louise, you’re a real credit to DialAFlight!
As usual, Gavin always delivers!
Very pleased with the service we received from DialAFlight. Everything was organised really well and whenever we had any questions or queries they were dealt with quickly and professionally.
Emily is just excellent. Every question I raised, no matter how annoying, was answered straight away. Our whole journey worked smoothly: no flight changes, no hassles. Truly a holiday of a lifetime!
Always an amazing service. Tommy, you're the best.
Thanks to Kennedy for all her help
Could not have been more helpful. An excellent service.
Best price we could find and EXACTLY what we wanted for our trip.
Nicole planned a superb, successful trip. She has been organising flights for my husband and myself for many years and we would never travel with anyone else.
Good communication, no problems
The whole process was simplicity. Adrian Crolla saved us a lot of money by finding a cheaper flight AFTER we had initially booked. Many thanks
Have already passed on your details to a friend. Everything was as planned. Virgin flights excellent. Many thanks
Ryan has consistently provided an efficient service with attention to detail.
Amazing service reorganising flights when airline cancelled due to weather. Thank you!
Connie is an excellent travel agent.
My driver was so kind and helpful. This is why I use your firm whenever I need to go anywhere
Brilliant service as always!
Once you build a relationship with a travel manager they will tailormake your trips to suit you. I've never used another agent.
Ivor made the booking process so easy. The hotel that he recommended was phenomenal. I won’t hesitate to recommend DialAFlight to everyone I know. The quality of the hotel and the ease of booking made my vacation even better.
All worked out well. Was impressed with service from Calvin
I appreciate the work you do. It makes planning a trip so much easier. The only hiccup this time was your inability to book on Southwest Airlines.
The buzz of the Big Apple thrills visitors like no other city, but it can be so full-on there inevitably comes a time when you will need to take a breath and step back from all the excitement. And amid all the bustle it is possible… here are some of the best pockets of calm hidden away across New York.
The Met Cloisters, Washington Heights
Sit in these sun-dappled cloisters after strolling through silent chapels and you could easily think you were in a medieval monastery in Europe.
This branch of the Metropolitan Museum of Art, dedicated to art and architecture from the Middle Ages, was purpose-built to incorporate everything from a French Cistercian chapter house to a 12th Century Spanish chapel. Be sure to see the impressive Unicorn Tapestries, but also less heralded treasures such as the only complete deck of illuminated playing cards from the 15th Century.
It takes some effort to get here, taking the A train way uptown, then trudging up the hill in Fort Tryon Park, but it's worth it.
Closed Wednesdays.
Morgan Library and Museum, Midtown
Not far from the hubbub of Grand Central Station lies this fantastic little enclave developed by banker J.P. Morgan (1837-1913) to house his collection of books. You'll find the rarest manuscripts in a vault in his study, lined with red silk damask walls and an intricate wooden ceiling. Through the marble rotunda lies the library, with secret spiral staircases behind tiers of books. If that's not peaceful enough, a modern extension designed by Italian architect Renzo Piano, houses a cafe where students play classical music on Sundays between 1pm and 3pm.
Open daily except Mondays. Free on Tuesdays and Sundays, 3pm-5pm, and Fridays, 5pm-7pm
The Frick Collection, Upper East Side
Have Old Masters to yourself in this former home of industry titan Henry Clay Frick, just off Central Park. Admire Vermeers and Rembrandts, van Dycks and Constables in the setting of a grand private home, with wood-panelled walls, marquetry cabinets and ornaments (check out the 18th Century vase shaped like a ship). The Living Hall is almost exactly as it was when Frick lived here in the early 1900s, with Holbeins of Sir Thomas Moore and Thomas Cromwell either side of the fireplace.
The best bit, though, is the grand Roman atrium, filled with columns, plants and trickling water.
Open Thursday to Sunday, no children under ten.
Chinese Scholar's Garden, Snug Harbor, Staten Island
Nothing beats a Chinese Scholar's Garden for peace - they flourished in the Ming Dynasty as places to escape the stresses of worldly concerns. The one at Snug Harbor Cultural Center And Botanical Garden, a former retreat for 'aged, decrepit and worn-out sailors', includes eight pavilions, a bamboo forest path, waterfalls and a koi-filled pond.
Also explore the Secret Garden, with a castle and maze, an elegant Tuscan Garden and a Healing Garden dedicated to the 267 Staten Islanders who lost their lives in the 9/11 attacks.
Snug Harbor entry is free apart from the Chinese Scholar's Garden, open Wednesday to Sunday. Head there on the free Staten Island Ferry, with views of the Statue of Liberty
Hammock Grove, Governors Island
Hang out in the 50 red hammocks on Governors Island and contemplate the New York skyline. Or hire a Surrey (a covered four-wheel cycle) to tour the former military base that has been converted into a park and cultural area. It is a great picnic spot away from the madness of Manhattan - there are food trucks as well as festivals and exhibitions.
Open daily. Take the ferry from the Battery Maritime Building.
Boating lake, Central Park
Yes, it sounds touristy to go rowing in Central Park, but the boating lake here isn't your typical one. For starters, it covers 20 acres so it's easy to find a patch to yourself among the pavilions and coves.
The lake is adjacent to Strawberry Fields, a quiet zone where no musical instruments, sports or skateboarders are allowed. Be wary of peak summer, though, as there's no shelter from the overhead sun.
It's open April 1 to the end of October.
Where to stay
Nu Hotel, Brooklyn
Think a hammock in your room is gimmicky? It's not if you've been pounding the streets and want a cool place to hang out.
The Nu Hotel's spacious Urban Suites also come with a large sunken bed, while the regular rooms are generally bigger than those in Manhattan. Staff are super-friendly and there is a gym.
Library Hotel, Midtown
This quiet hotel on Madison Avenue is organised on the lines of a library classification system, with floors such as literature or technology, while the 60 rooms are further subdivisions of those themes, each incorporating relevant books and artwork.
The Writer's Den and Poetry Garden, on the 14th-floor roof terrace, hosts Bookmarks Lounge in the evening, offering literary-themed cocktails such as the F Scotch Fitzgerald or Tequila Mockingbird. It's open to non-residents after 4pm.
Equinox Hotel, Hudson Yards
For a good night's kip in the city that never sleeps, check out Equinox Hotel in the new Hudson Yards development. Rooms have uber-thick walls, no air-conditioning noise and no pesky red standby light on the TV.
There's even bodywash in the shower designed for winding down, and a televised sleep ritual.
Equinox is famous for its gyms, and fitness classes are included in the room rate. Alternatively, just step outside and walk the High Line, the elevated former railway track that has been converted into a 1½-mile-long park.
Where to eat and drink
RH, Meatpacking district
You might be forgiven for thinking you'd walked into a hotel lobby at this swish furniture showroom near the end of the High Line - there's even a concierge desk - but up on the fifth floor is its Rooftop Restaurant with views of downtown Manhattan.
Try the burger and you'll see why it's the most popular dish.
La Mercerie Cafe, Soho
Also in a furniture showroom and under the radar of most tourists, La Mercerie, just off Canal Street, is a fantasy of a French cafe selling croissants, crepes and coffee as well as more substantial fare.
Along with your menu, you'll find a card detailing the price of the tableware - but with one particularly lovely black glass lamp costing a cool £2,695, it might be better to stick with the beef bourguignon which is more reasonable.
McNally Jackson, Nolita
This independent bookshop is a great place to head, not just for its books (and regular literary events) but also for its small cafe.
With its book-page wallpaper and ceiling lights crafted using hardbacks, relax as you sip a coffee or tea and tuck into a bagel or soup.
Better still, it's just down the road from the Basilica of Saint Patrick's Old Cathedral, which offers tours of its catacombs by candlelight.
First published in the Mail on Sunday - April 2022 More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements