Your calls always answered within 5 rings.
Brody is a great contact. Top man.
All assistance went well
Stacey is just the best consultant….thank you for your help.
First class service as always
Over the last 30 years I have always had excellent personal service.
Tristan always delivers what he promises - so all in all an excellent service
Kieran provided an excellent service. He was always available to answer any questions and was able to efficiently change my booking when I became ill. I would highly recommend DialAFlight to anyone!
It's easier to go via Schiphol than Heathrow and more reliable
Just one small hiccup in that the incorrect check in details on our return flight caused a bit of a panic - but on phoning your emergency out of hours desk it was solved quickly and without fuss.
Great help from Adrian who did everything to help us with the booking including calling us a few days before we flew to check we were all up to date with our travel plans. 5 star service as before. I choose DialAFlight for all my bookings now.
Saf, as usual, very helpful and efficient
Hotel was great. Flights not so good, you gave my wife and I separate references which meant we had separate flight bookings and seats apart.
Excellent trip and the New York hotel deal was great - definitely premium economy for us in future! Many thanks Simon.
Many thanks to Rupert and team
Excellent service as always, thank you
A good route to Sun Valley
Teddy is always helpful, friendly and supportive
Great trip as always
Dealt with the company for years and always been satisfied.
Always reliable with great service. Thanks once again
Your service was great. American Airlines service was great on the way out but not so good on the way home. Unfriendly cabin crew as well on that flight!
Change nothing - you are doing a great job.
As always, the service was excellent. I have used DialAFlight for several years and have never had any issues. Very professional, polite, caring and reliable. I’m always recommending them to friends.
Excellent service as usual from Troy and the team
Great service as always.
It might be a good idea to remind people of the extra local taxes when they have pre booked a hotel. We were expecting them ($140) but for anyone new to the States they could come as a surprise!
Very friendly staff and always answer the phone! A very good service
Brilliant service at all levels, would always recommend DialAFlight. 100% excellent service.
Tom was outstanding. Got us flights for the next day after our original airline cancelled with less than 24 hours notice. He made the process quick and easy, will definitely be using again.
As always, great service and value.
The buzz of the Big Apple thrills visitors like no other city, but it can be so full-on there inevitably comes a time when you will need to take a breath and step back from all the excitement. And amid all the bustle it is possible… here are some of the best pockets of calm hidden away across New York.
The Met Cloisters, Washington Heights
Sit in these sun-dappled cloisters after strolling through silent chapels and you could easily think you were in a medieval monastery in Europe.
This branch of the Metropolitan Museum of Art, dedicated to art and architecture from the Middle Ages, was purpose-built to incorporate everything from a French Cistercian chapter house to a 12th Century Spanish chapel. Be sure to see the impressive Unicorn Tapestries, but also less heralded treasures such as the only complete deck of illuminated playing cards from the 15th Century.
It takes some effort to get here, taking the A train way uptown, then trudging up the hill in Fort Tryon Park, but it's worth it.
Closed Wednesdays.
Morgan Library and Museum, Midtown
Not far from the hubbub of Grand Central Station lies this fantastic little enclave developed by banker J.P. Morgan (1837-1913) to house his collection of books. You'll find the rarest manuscripts in a vault in his study, lined with red silk damask walls and an intricate wooden ceiling. Through the marble rotunda lies the library, with secret spiral staircases behind tiers of books. If that's not peaceful enough, a modern extension designed by Italian architect Renzo Piano, houses a cafe where students play classical music on Sundays between 1pm and 3pm.
Open daily except Mondays. Free on Tuesdays and Sundays, 3pm-5pm, and Fridays, 5pm-7pm
The Frick Collection, Upper East Side
Have Old Masters to yourself in this former home of industry titan Henry Clay Frick, just off Central Park. Admire Vermeers and Rembrandts, van Dycks and Constables in the setting of a grand private home, with wood-panelled walls, marquetry cabinets and ornaments (check out the 18th Century vase shaped like a ship). The Living Hall is almost exactly as it was when Frick lived here in the early 1900s, with Holbeins of Sir Thomas Moore and Thomas Cromwell either side of the fireplace.
The best bit, though, is the grand Roman atrium, filled with columns, plants and trickling water.
Open Thursday to Sunday, no children under ten.
Chinese Scholar's Garden, Snug Harbor, Staten Island
Nothing beats a Chinese Scholar's Garden for peace - they flourished in the Ming Dynasty as places to escape the stresses of worldly concerns. The one at Snug Harbor Cultural Center And Botanical Garden, a former retreat for 'aged, decrepit and worn-out sailors', includes eight pavilions, a bamboo forest path, waterfalls and a koi-filled pond.
Also explore the Secret Garden, with a castle and maze, an elegant Tuscan Garden and a Healing Garden dedicated to the 267 Staten Islanders who lost their lives in the 9/11 attacks.
Snug Harbor entry is free apart from the Chinese Scholar's Garden, open Wednesday to Sunday. Head there on the free Staten Island Ferry, with views of the Statue of Liberty
Hammock Grove, Governors Island
Hang out in the 50 red hammocks on Governors Island and contemplate the New York skyline. Or hire a Surrey (a covered four-wheel cycle) to tour the former military base that has been converted into a park and cultural area. It is a great picnic spot away from the madness of Manhattan - there are food trucks as well as festivals and exhibitions.
Open daily. Take the ferry from the Battery Maritime Building.
Boating lake, Central Park
Yes, it sounds touristy to go rowing in Central Park, but the boating lake here isn't your typical one. For starters, it covers 20 acres so it's easy to find a patch to yourself among the pavilions and coves.
The lake is adjacent to Strawberry Fields, a quiet zone where no musical instruments, sports or skateboarders are allowed. Be wary of peak summer, though, as there's no shelter from the overhead sun.
It's open April 1 to the end of October.
Where to stay
Nu Hotel, Brooklyn
Think a hammock in your room is gimmicky? It's not if you've been pounding the streets and want a cool place to hang out.
The Nu Hotel's spacious Urban Suites also come with a large sunken bed, while the regular rooms are generally bigger than those in Manhattan. Staff are super-friendly and there is a gym.
Library Hotel, Midtown
This quiet hotel on Madison Avenue is organised on the lines of a library classification system, with floors such as literature or technology, while the 60 rooms are further subdivisions of those themes, each incorporating relevant books and artwork.
The Writer's Den and Poetry Garden, on the 14th-floor roof terrace, hosts Bookmarks Lounge in the evening, offering literary-themed cocktails such as the F Scotch Fitzgerald or Tequila Mockingbird. It's open to non-residents after 4pm.
Equinox Hotel, Hudson Yards
For a good night's kip in the city that never sleeps, check out Equinox Hotel in the new Hudson Yards development. Rooms have uber-thick walls, no air-conditioning noise and no pesky red standby light on the TV.
There's even bodywash in the shower designed for winding down, and a televised sleep ritual.
Equinox is famous for its gyms, and fitness classes are included in the room rate. Alternatively, just step outside and walk the High Line, the elevated former railway track that has been converted into a 1½-mile-long park.
Where to eat and drink
RH, Meatpacking district
You might be forgiven for thinking you'd walked into a hotel lobby at this swish furniture showroom near the end of the High Line - there's even a concierge desk - but up on the fifth floor is its Rooftop Restaurant with views of downtown Manhattan.
Try the burger and you'll see why it's the most popular dish.
La Mercerie Cafe, Soho
Also in a furniture showroom and under the radar of most tourists, La Mercerie, just off Canal Street, is a fantasy of a French cafe selling croissants, crepes and coffee as well as more substantial fare.
Along with your menu, you'll find a card detailing the price of the tableware - but with one particularly lovely black glass lamp costing a cool £2,695, it might be better to stick with the beef bourguignon which is more reasonable.
McNally Jackson, Nolita
This independent bookshop is a great place to head, not just for its books (and regular literary events) but also for its small cafe.
With its book-page wallpaper and ceiling lights crafted using hardbacks, relax as you sip a coffee or tea and tuck into a bagel or soup.
Better still, it's just down the road from the Basilica of Saint Patrick's Old Cathedral, which offers tours of its catacombs by candlelight.
First published in the Mail on Sunday - April 2022 More articles below...
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