What 16884 DialAFlight clients thought of USA

Excellent service. Kept us fully informed of changes and travel restrictions. Can’t praise them enough

Very grateful for your help in amending my flights home from the USA several times recently under difficult circumstances,

Fantastic, informative, accessible and friendly service

Very helpful

We had very good service

Adrian was brilliant

Great staff and excellent customer relationship

All very good. Professional and prompt service. Thanks for all during this difficult travel period

Great customer service and very helpful with questions - love using DialAFlight

Always helpful, always prompt with responses. Have recommended to friends already.

Great service from all the team especially Tristan

Really very good service. Keep up good work.

Five Star performance, with special mention of Shane, who was on call 24/7 to help with covid-related travel questions. Flights were cancelled four times and yet each time support was provided professionally and with grace.

Spencer dealt with me as if I was his most important client. I have never dealt with a person so patient and he goes beyond what is required. He is a fantastic professional

Niall was very helpful and kept me in touch with flight changes which was very reassuring in the current times.

Great as always

Excellent communication at all times, reassuring to know someone is always on the end of the phone if needed. Very professional service

As usual your team is so helpful and in this case also very sympathetic to the reasons I was travelling on this occasion

DialFlight are an excellent service that I have used for years and have never let me down

Many, many thanks for getting us home early - you always do what you say

As always DialAFlight did an excellent job to find us a flight home when the airline didn’t bother to answer our email. We went all round the world and not one flight was delayed - if there was a time change we got an email to notify us.

Amazing service from Declan, during the worry of Covid-19. He swiftly arranged changes for our daughters' return flights from USA to be brought forward. Managed to get them on a flight within 48 hrs! Such a relief for us with the awful situation and would not use anybody else but this company. Been using them for over 3 yrs, excellent service every time.

Thanks for getting me home Owen

Stepped up to the plate in difficult circumstances

The last BA flight to leave Miami for the foreseeable future! You did your part but we felt BA could have done very much better in respect of the alcohol and food service (or lack of) on a club class flight

Doug was excellent as always

Thanks again Eric and team. You got me home after my flight was cancelled. Hope you are all safe and well and that I can book with you again after all this madness is over!

Faced with flight cancellations due to Covid19 the team did everything to get us back home to the UK - many thanks

Big thanks to Roy and Elliot who are real superstars and gave excellent customer service. I remembered that I flew a few years ago and booked with DialAFlight and that the service was good - and lo and behold I got the same guys/team again. Please pass on my thanks to them for changes that were made to my flight- I just about made it out in the nick of time before they closed all the airports!

We dealt with Ruby who did an amazing job of helping us book what should have been a fantastic holiday. We then dealt with Morgan which was challenging as we were away during the Covid 19 outbreak. She took great care of us during this period, changing car hire and hotel bookings to suit the ever changing situation, to eventually arranging our early return home when Virgin cancelled our flight.

How to choose between two Southern Belles!

Savannah and Charleston are both wonderful old-fashioned charmers, says Sue Crabtree

The Spanish moss hangs over Savannah like a veil, revealing the ghosts and charms of this sultry city in glimpses. Take your time here, it seems to say, too much in one go and you will overdose. But the plant that drips from live oaks in the shaded squares is not what it seems. It belongs to the pineapple family, not a moss at all, and that sums up the city itself.

Savannah overflows with mystery. Anything seems possible here.
Georgia's oldest city is a sumptuous film set with a jumble of architecture and eras, wrought iron and verandahs.
A devotee of Gone With The Wind, I have long been captivated by the Deep South's allure. In one of Savannah's many historic homes open to the public, it would have seemed normal to surprise upon a southern belle such as Scarlett O'Hara lacing her stays in a bedroom or Rhett Butler storming down a sweeping staircase.

The Mercer Williams House in Monterey Square is the setting for another book, John Berendt's Midnight In The Garden Of Good And Evil, about a notorious real-life murder trial in the Eighties.
Today, visitors can stroll around art dealer Jim Williams's stellar collection of antiques ending in the room where Jim's male lover was shot dead.
Berendt's book featured drag queen Lady Chablis and voodoo priestess Minerva and, as you wander the streets and quaint alleys of Savannah, such characters would not seem out of place.

The city trades on its eccentricities and boasts spooky ghost and gravestone tours. Take a horse-drawn carriage along the cobbles to Chippewa Square where Forrest Gump sat on his bench.

A horse-drawn carriage ride is a relaxing way to see the sights

Get your bearings on a trolley trip on which you will be joined by historical characters such as General James Edward Oglethorpe, who laid out the city's lovely squares.
Hospitality is big here and most hotels and B&Bs host free evening drinks and nibbles. At the Planters Inn on Reynolds Square, guests gathered over what my husband called 'pretty decent vintages' to swap stories of must-see houses and must-eat restaurants, including The Olde Pink House next door, which offers gourmet southern fare.

Traditional Southern hospitality can be sampled at the Olde Pink House

Just two hours up the coastal tidal flats, and a world away in style, is Charleston. If Savannah is a blousy belle with petticoats awhirl, Charleston is a sophisticated socialite: cobbled streets, magnificent antebellum mansions and flickering lanterns, set against manicured blooms.
Stroll along the Battery where the Ashley and Cooper rivers meet. Watch sweet-grass baskets being woven in the market.
Visit the pastel houses of Rainbow Row, one of South Carolina's most famous sites.

Pastel coloured houses in Rainbow Row, one of South Carolina's most famous sites

Tuck into oysters and shrimp accompanied by grits, the region's speciality of boiled ground maize, for breakfast, lunch or dinner.
Folks here are friendly; a mum and daughter in town to check out the university urged us to visit them 'down the road' in Nashville, a mere 500 miles away.

Charleston shamelessly exploits its Gone With The Wind connection.
Rhett Butler hailed from here and the town won't let you forget it.
'Frankly, my dear, I don't give a damn' features on tea towels and magnets, but while gaudy memorabilia sits at odds with this stately city, they don't mar it. We sailed to Fort Sumter, where the first shots of the American Civil War were fired, plunging Scarlett O'Hara's life into chaos and forming the backdrop to Margaret Mitchell's novel.
Outside Charleston is Boone Hall, one of America's oldest cotton plantations.
The tyrannies of slavery unfold in a harrowing exhibition, vividly set in the original workers' cabins.
Afterwards, numb, visit the colonial revival house or wander the avenue of ancient live oaks, garlanded with the ubiquitous moss, one of many sites claiming inspiration for Scarlett's beloved plantation, Tara.
Perhaps because each jealously guards its appeals, Savannah and Charleston are competitive.
Scarlett linked them as 'aged grand-mothers fanning themselves placidly in the sun', but today there's more to separate them than a state line and 100 miles.

Locals asked which we preferred as if our answer didn't matter, but were anguished if we hesitated. So, which to choose of these two grandes dames of the south? I couldn't possibly say. Go, and decide for yourself.

Why our customers love us

Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.

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