Excellent service. Kept us fully informed of changes and travel restrictions. Can’t praise them enough
Very grateful for your help in amending my flights home from the USA several times recently under difficult circumstances,
Fantastic, informative, accessible and friendly service
We had very good service
Adrian was brilliant
Great staff and excellent customer relationship
All very good. Professional and prompt service. Thanks for all during this difficult travel period
Great customer service and very helpful with questions - love using DialAFlight
Always helpful, always prompt with responses. Have recommended to friends already.
Great service from all the team especially Tristan
Really very good service. Keep up good work.
Five Star performance, with special mention of Shane, who was on call 24/7 to help with covid-related travel questions. Flights were cancelled four times and yet each time support was provided professionally and with grace.
Spencer dealt with me as if I was his most important client. I have never dealt with a person so patient and he goes beyond what is required. He is a fantastic professional
Niall was very helpful and kept me in touch with flight changes which was very reassuring in the current times.
Great as always
Excellent communication at all times, reassuring to know someone is always on the end of the phone if needed. Very professional service
As usual your team is so helpful and in this case also very sympathetic to the reasons I was travelling on this occasion
DialFlight are an excellent service that I have used for years and have never let me down
Many, many thanks for getting us home early - you always do what you say
As always DialAFlight did an excellent job to find us a flight home when the airline didn’t bother to answer our email. We went all round the world and not one flight was delayed - if there was a time change we got an email to notify us.
Amazing service from Declan, during the worry of Covid-19. He swiftly arranged changes for our daughters' return flights from USA to be brought forward. Managed to get them on a flight within 48 hrs! Such a relief for us with the awful situation and would not use anybody else but this company. Been using them for over 3 yrs, excellent service every time.
Thanks for getting me home Owen
Stepped up to the plate in difficult circumstances
The last BA flight to leave Miami for the foreseeable future! You did your part but we felt BA could have done very much better in respect of the alcohol and food service (or lack of) on a club class flight
Doug was excellent as always
Thanks again Eric and team. You got me home after my flight was cancelled. Hope you are all safe and well and that I can book with you again after all this madness is over!
Faced with flight cancellations due to Covid19 the team did everything to get us back home to the UK - many thanks
Big thanks to Roy and Elliot who are real superstars and gave excellent customer service. I remembered that I flew a few years ago and booked with DialAFlight and that the service was good - and lo and behold I got the same guys/team again. Please pass on my thanks to them for changes that were made to my flight- I just about made it out in the nick of time before they closed all the airports!
We dealt with Ruby who did an amazing job of helping us book what should have been a fantastic holiday. We then dealt with Morgan which was challenging as we were away during the Covid 19 outbreak. She took great care of us during this period, changing car hire and hotel bookings to suit the ever changing situation, to eventually arranging our early return home when Virgin cancelled our flight.
Some of this flight might be intense, but trust your guide and be brave.' The words of warning came from Dr Jackie Ogden as our group gathered in the Link Chamber of the Pandora Conservation Initiative. We had already been through the Genetic Matching Room and been decontaminated for micro-parasites, and were being given the final sequence of instructions before being let loose on the alien planet.
THE ADVENTURE BEGINS
With the final motivational message of 'Rise to the challenge!' we were swooping off across the otherworldly terrain and lush foliage of Pandora on the back of a Mountain Banshee, the gigantic dragon-like beast from Alpha Centauri that eats people for breakfast.
Fortunately - or unfortunately, depending on your level of bravery - all this excitement was purely man-made. Or, we should say more accurately, Disneymade. Because we were in the Animal Kingdom theme park in the heart of Walt Disney World, Orlando.
A WHOLE NEW WORLD
Pandora: The World Of Avatar is the latest attraction built by the House of Mouse - with the help of film-maker James Cameron - in its vast Florida resort. It has taken seven years to complete.
While some Disney die-hards doubted the wisdom of such an obvious film franchise being successfully shoe-horned into this most naturalistic of parks, the end result is a 12-acre immersive environment that is so packed with features and special effects it would take a small book rather than one article to list them all.
It starts with the Floating Mountains that seemingly hover over the area - gigantic, 156ft-tall rockworks that are complete creatures and waterfalls – and continues through a junglelike panorama of immense complexity, studded with the bioluminescent plants from the 2009 movie that are all recreated in amazingly painstaking detail. They include some examples that react to touch and movement using specially developed sensors.
Cleverly hidden among the alien terrain - which mixes artificial plants with real ones from Hawaii and Africa - are two contrasting rides that take the story of Avatar into the future, 100 years after the war between Earth's Resource Development Administration and the indigenous Na'vi people.
RIDE OF YOUR LIFE
The Na'vi River Journey is a meandering boat ride through the Pandoran jungle, usingwith vegetation, a mix of animatronics and screen projections to create a stunningly realistic series of encounters with the flora, fauna and people. It takes an ecofriendly approach, highlighting conservation principles and real-world issues such as habitat destruction.
After this the action intensifies - Avatar Flight Of Passage kicks things up several notches with the aforementioned simulator ride in the company of Dr Ogden. Sitting astride a kind of stationary bike (and equipped with 3-D glasses), riders seemingly dive, twist and turn in through a long whirl over Pandora, taking in the sights and sounds that made the film such a visual extravaganza.
There also ought to be a special award for the Blueberry Cream Cheese Mousse with its neon blue a there is such a thing as alien looking food, this is it.
Even James Cameron was apparently initially surprised at the huge scale of Disney's plans when they approached him with the idea of Avatar Lane. He said: 'I thought we were going to be talking about creating an attraction. Disney’s vision when they came to me was to create a land.'
ART & ENGINEERING
It has been reported that the area cost up to 500-million dollars to complete. It features music composed by the late James Horner and Simon Franglen, based on the original score from Avatar.
The final word, though, deserves to come from Disney's Zsolt Hormay: 'We had to use a lot of experts to help us with the technology. It needed a lot of different skills. It melds art and engineering. It is like finishing a painting, only in three dimensions - and with a lot of engineering.'
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