Your calls always answered within 5 rings.
Getting us Business Class seats on a BA flight the same day that an Air Canada flight was cancelled was nothing less than superb. Thank you and well done Brody and your Team.
All went very well. Thank you for your help.
Michael has been booking my flights and holidays for many years and has always ensured my trips are as expected and stress free.
Spot on as always from Declan - we will be emailing very soon for next year
So easy to book flights - UK operatives, a bonus. Wouldn't use anyone else. Any changes are immediately passed on to you. Knowledgeable and pleasant people to do business with.
Great work from Simon
Doug was excellent keeping in touch and making sure everything went without any problems
Always a first class service.
So glad I changed airline to Virgin - this was a much better choice as they looked after me very well.
Responsive prior to flying and when we needed to amend the return flight. Would highly recommend - was great speaking to an actual human!
Thank you so much for booking us an amazing trip to New York to celebrate my sister's 60th birthday. We were central to everything. Hotel was brilliant. The lounge at Gatwick was a great start to our holiday too. Thank you Sam
Keely went above and beyond to assist us. I would highly recommend her and would definitely ask for her to assist us in the future.
Easy to deal with and very good at offering different options to make our holiday run smoothly
Jim on the ball again, and with an upgrade for the return flight, marvellous
Excellent service at Heathrow and O'Hare. All staff very helpful and friendly.
Excellent service - staff very knowledgeable, give good advice and answer all questions
My last minute twin city trip to the US was booked easily and went smoothly
Perfect booking and arrangements as usual.
All very easy, no problems
Marshall is the greatest. All went extremely well and Passenger Assistance worked perfectly. Thanks for all your help
Wowzer … what a fantastic trip we had to Nashville! We’re only just getting over it a week later. Thank you so much DialAFlight, particularly Dylan, who is our go-to guy for big group trips. You did not disappoint. Fantastic memories made with family and friends. Already thinking about our next trip…
Karina on your emergency line did a splendid job arranging the best alternative from Heathrow to Denver when BA cancelled at very short notice. This enabled me to reach Denver on time when all BA had done was rebook me the following day which was not acceptable.
Very helpful and efficient advice and service throughout.
Five stars all round as per usual from William and the team
Please explain how we can get these upgraded standard price tickets in the future - they were excellent and made travel much easier!
Amazing weekend, hotel perfectly located and better still they had a free wine hour every day!
The whole trip went well and the help received by Customer Services over the car rental was invaluable.
Great service, through booking to returning home. Everything ran perfectly.
Take more time to explain the options. Had to change flights quickly on realising what had first been booked.
I can't rate you highly enough - the best service I've received in years. Thank you!
In January 1981 when mass tourism from the UK to Florida had hardly begun, I made my first trip to the Sunshine State - flying to Miami; this was memorable if only because in the departure lounge at Heathrow I found myself standing next to Eric Morecambe and his wife Joan.
Bring me sunshine, he was probably singing to himself. He needn't have worried; it was freezing in London but when we landed in Miami in the late afternoon, it was roasting. In January! Yet in 1981 Miami was in decline. In the 1960s, for example, when The Beatles made their first trip to the US in 1964 to appear on the Ed Sullivan Show, they demonstrated their stratospheric success by finding time for a sunshine break in glamorous Miami Beach.
But 20 years later the Al Pacino gangster film Scarface showed how fast Miami Beach had fallen - business was so bad that plans were laid to demolish the famous Art Deco hotels which had largely become hostels. (Curiously, it was the filming of the 1980s cop series Miami Vice that initiated the preservation campaign - the rundown buildings clashed with the show's Ferraris and Armani suits, so the city was forced to smarten up.)
By 1981 Walt Disney World in Orlando, Florida, had been open for almost a decade but the place was relatively modest; EPCOT didn't open until 1982.
My trip in 1981 was to write a piece on Air Florida, which had announced the start of low-cost flights between Miami and Gatwick - a route on which it was to compete with Laker Airways. Laker went bust the next year while Air Florida collapsed in 1984. But by the mid-Eighties, thanks to the marketing of some mass operators, Florida had begun to dominate the UK long-haul market.
It had good year-round weather and offered extraordinary value for money. Brits found the accommodation well-appointed and spacious and in the favoured Orlando suburb of Kissimmee, theme parks were on your doorstep.
Since that first visit, the more I've seen of Florida, the more I like it. I've been pretty much all over from Key West - so far south it is just 100 miles from Cuba - up to St Augustine and beyond. I like it all but I'm beginning to decide that I like the western Gulf coast the best, especially the stretch between Tampa and Sarasota.
For a week recently I had a house rental on Anna Maria Island, about an hour's drive south of Tampa. Tampa is an attractive entry point into the States, with shorter immigration queues.
Everything in Florida is nice and easy, from picking up a hire car to obtaining the keys of your holiday house (most have lock boxes, all you need is the combination - I never met anybody from the house rental company). Florida has everything to make a holiday perfect. Had we wanted, we could have made the two-hour drive to Orlando for a theme-park fix, but Anna Maria island has pretty much all you need.
The property came with a golf cart for short trips to the shop or the beach - bikes were also available. There was a large pool, a table-tennis table, a multi-channel TV with domestic TV catch-up - and the fastest wifi I've come across: 80mbps (ten times faster than I get at home). With a Slingbox connection, I was able to sit next to the pool and watch England beat the Aussies in the Ashes - holidays don't get much better than this.
Bradenton was a 25-minute drive, worth it to visit the Ellerton premium outlet mall with outrageous bargains on designer clothes. A similar distance away down at the end of Longboat Key (winter home to writer Stephen King) was Sarasota, worth visiting to stock up on food and drink at Whole Foods: not as cheap as the Publix, a ten-minute golf-cart ride away from the house, but in a different universe in terms of quality.
Because Anna Maria is a place which doesn't attract day trippers, the beaches are never crowded, and at many times of day, if you avoid the busier stretches, you will have them to yourself. Keep an eye out and you will spot dolphins skimming the offshore waters.
The house had a rooftop deck area where one night we watched the Perseid meteor shower stream across the night sky.
Even on non-meteor-shower nights, it was a delight to sit up on the roof and look at stars that seemed close enough to touch. There may be more perfect places to holiday than Florida but, at this very moment, I'm finding it hard to think of one…
First published in the Mail Online - January 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements