Your calls always answered within 5 rings.
I was surprised that we made a stop in the DRC en route from Nairobi to Ndola. I would want to avoid that on a future trip but it wasn’t a problem on this occasion. Loved the App for doing check in and being able to see all flights in one place. Many thanks for all of your help. Will definitely use DialAFlight again.
Everything went well. With your company I always travel with peace of mind that if things do not go well I have you to help - as has happened before. Thank you, you will always be my travel partner.
BA's holding area for passengers needing assistance must be upgraded and must be made rodent free. it was quite disturbing seeing rodents running around on the floor and under the furnishing. No bottled water was provided while passengers waited in the holding area, when the flight was delayed.
Huge thanks to Zoe Lane who went above and beyond yet again. I’m so pleased I deal with DialAFlight as her service is of the highest quality.
Wonderful trouble-free holiday arranged by Sarah. We have used your company many times and will continue to use you.
Thank you Glen - everything ran smoothly
All went well. We were kept informed and there were no problems
Only suggestion is to have a WhatsApp or chat to communicate with DialAFlight especially during out of office hours in case client has no roaming access.
Not sure we would opt to fly with Qatar again - not what it used to be. It just didn’t have that professional / customer service edge over other airlines that it used to. DialAFlight 10/10 as always!
Really good communication from arranging the trip to completion
Great service from Donovan as per usual
Theo was a star. It was really reassuring that he was in the background on what was anything but a straightforward trip.
Thank you for a great service - always on the end of the phone when we had a query and able to help.
Lucy McNab was excellent!
Staff in the lounge and onboard were friendly and helpful
Helpful and efficient as always! Many thanks.
Really appreciated the call the day before we left to ensure we had all docs and reminding us to check-in. Thank you!
Stacey Rayner is a Rock Star !
We trust DialAFlight always - and staff so friendly polite and efficient - well done
Amazing holiday to South Africa and the service from DialAFlight was first class. Flights and hotel were perfect.
It would have been very helpful to have had the literature given at the "meet & greet" on arrival in Windhoek a month before departure to familiarise with routes between accommodation.
Thank you for your help with this booking
Excellent service as always
Always select a great hotel and good flight options. Fantastic service!
Always use DAF - have done for 20 years - that says how pleased we are.
Alfie was an amazing holiday organiser. Very helpful and found me the best venues. I really enjoyed my holiday.
I was very happy with the service provided by DialAFlight and would recommend them to family and friends
Kieran and team are amazing
Everything went smoothly and to plan. Another excellent trip thanks to DialAFlight
Good to include baggage allowance in the DialAFlight app rather than a link to the airline site…particularly for smaller airlines where this info isn’t easy to access nor correlate with the flight booked
New Orleans is the birthplace of jazz, the sometimes wild, sometimes smooth music that reflects the city's eclectic mix of French, Spanish and Caribbean culture. After dark, every bar and street corner reverberates to the sounds of horns and Louis Armstrong - a New Orleans native. But what else is on offer if you're not that kind of cool cat?
The answer is, plenty! Start with a tram ride. Trams, or streetcars, are 150-years-old and connect downtown New Orleans with the rest of the city via four lines, and they are a gorgeously nostalgic way to see the sights.
Day passes cost three dollars. Hop on the St Charles Streetcar Line starting at Canal Street and travel west on St Charles Avenue through a tunnel of oak trees, passing lovely antebellum mansions, and end at Audubon Park, the city's second-largest open space. See snapping turtles and exotic birds at the lakes.
The Bywater neighbourhood is filled with colourful murals, organic cafes and hip restaurants.
After Hurricane Katrina in 2005, artists and creative types unable to meet rent prices in the unscathed French Quarter migrated here.
The long, one-way streets are best explored by bike, which you can hire via the city's Blue Bike scheme.
For dinner, visit the beautifully renovated The Country Club.
Voodoo is a very real - and culturally important - religion in these parts, with its own mythologies, saints and rituals.
Its roots can be traced back to West African tribes who, in the 18th century, were kidnapped, enslaved, and taken to Brazil, Haiti and Louisiana. Many were forced to practise Catholicism and so voodoo is something of a melting pot. New Orleans has become synonymous with voodoo and various tourist shops sell trinkets and dolls. The New Orleans Historic Voodoo Museum offers a good introduction.
The Warehouse District, also dubbed the New Orleans Arts District due to its abundance of galleries and studios, is a chilled-out neighbourhood in the heart of downtown.
Yoga fans can take a class at Reyn Studios, in a converted warehouse illuminated by huge windows. After all the goodness, try a cupcake at Bittersweet Confections.
Arnaud's restaurant has been serving classic Louisiana Creole cuisine for more than a century - but there's another good reason to go.
Diners are given access to the Germaine Cazenave Wells Mardi Gras Museum. Mardi Gras or 'fat Tuesday', the day before Ash Wednesday, is the huge carnival that takes over the French Quarter for a week.
Explore the carnival's glamorous history at the mini-museum, named after the daughter of a local landowner said to have reigned as queen of more than 22 Mardi Gras balls from 1937 to 1968. Fabulously lavish costumes are displayed alongside memorabilia.
Stunning gardens open daily in the Museum Of Modern Art and house more than 90 works of modern sculpture - and they're free.
New Orleans is said to be one of the most haunted cities in the world - that's what you'll be told if you join a walking tour in the French Quarter.
Stories of the 'walking dead' may come from the fact that it's impossible to bury bodies in the swampy ground - and during hurricanes, corpses resurfaced and 'flew' through the air.
The solution? Entombing the dead in cemeteries that resemble small marble villages. Lafayette Cemetery No.1, in the Garden District, is one of the most hauntingly beautiful.
About half of New Orleans sits below sea level but began to sink only as a result of 18th century settlers building on the marshy land.
Get a flavour of what they must have faced then by taking a 40-minute drive to Barataria Preserve, a swampland within the Jean Lafitte National Historical Park. If you're lucky (we were), you'll glimpse alligators basking in the sun.
Tucking into a plate of pillowy, square doughnuts called beignets, washed down with a cafe au lait, is a New Orleans tradition.Many places serve them, but the 24-hour Cafe du Monde wins the taste test.
Another New Orleans classic is the po boy. These sandwiches are said to have been invented in makeshift kitchens during a streetcar drivers' strike in the 1920s. When a worker came to get one, the cry would go up in the kitchen: 'Here comes another poor boy!' And the name stuck, eventually becoming 'po boy'.
Branches of Killer Po Boys serve everything from traditional beef and dripping to shrimp and avocado.
First published in the Mail on Sunday - August 2019
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