Your calls always answered within 5 rings.
Superb service as always
Great service
We opted for premium economy and were extremely pleased we made that decision - it was the best and most comfortable flight we’ve had.
We were pressurised into taking out breakdown insurance by the rental company who insisted we were not covered although I thought we were.
From the day I called to arrange our cruise, the service was exceptional. Liam was always helpful and polite, even when we wanted to change things. Will definitely be organising our next holiday with DialAFlight
Thanks Glen - another fantastic stay at the villas
As always everything went well, if we have an issue while on holiday we always have peace of mind that Dialaflight will look after us should we need help
Well informed and we knew exactly what we had to do. Saved me hours of research. Louise was very knowledgeable
Nicky Degun Is very good - we have used her for 14 years.
I think Virgin may be in a mess with constantly changing flight times - I had dreadfully long layovers both ways - 8 hours and 6 hours!
Loved the courtesy call from Annabelle just before we were to head for the airport. Found all the staff very good whenever I rang with a question and she wasn’t available. Many thanks for everything!
Both flights excellent. We probably just about prefer BA to AA but little in it. Alamo car rental absolutely superb. Terrific car, booking system very user friendly. No hassle whatsoever.
Had to ring your 24 hour emergency number to sort flight booking out and the response was quick and efficent.
I've never had an issue with DialAFlight over the many years I've used them to book my flights.
As always, Zoe is efficient and helpful!
William easy to deal with. Always on hand even though I'm sure I bugged him. Very smooth and made my first trip to the States easy and unforgettable
Always good. Would never use anyone else
Use DialAFlight for all my international travel. Fabulous service.
Thanks again to Claire and her team. My itinerary was fulfilled even in the face of a US government shutdown! The Hertz car was good. I’ll be in touch for the next trip soon.
Dealt with Luke Nielson a couple of times. Always professional and extremely helpful. Will use DialAFlight again.
The advice to use MPC saved me a huge amount of time and with all the delayed and cancelled flights it was comforting to know DialAFlight were watching over me.
Useful tips were great. MPC app saved 45 mins at LAX.
Personal attention from an agent we have used before was excellent. All the flights fitted perfectly which made it a wonderful trip.
Always informed of updates and changes.
Must say Owen is a nice guy and excellent at his job
Great service, great communication.
Keep doing what you’re doing
Fabulous service from Alan. Five stars! Thank you.
Roger was very helpful. Sorted the whole holiday out for us. A great location in Manhattan. And very reasonably priced.
The airports and flights to Boston were stress free and service on flights quite good. Worked well. Thanks
Dallas: It's what everyone in Dallas is talking about - or so the slogan boasts on the T-shirt I bought.
Big D locals pride themselves on their 'Dallatude', and are as fiercely proud of their city as the original settlers were of the Lone Star State which, once upon a time, was actually its own country.
I head to Texas sometimes twice a year, always to the Rosewood Mansion On Turtle Creek, a mile or so from the iconic skyline made famous by one of the most successful TV shows of all time.
The service is world class and the staff are the stuff of folklore. And the restaurant? It's a lip-smacking example of what Dallas does best.
As a food tourist bordering on the fanatical, I would take bad company over bad food any day.
The people of Dallas eat early. Lunch kicks off at 11.30am - very civilised for a breakfast TV presenter such as me. It's tempting to eat prime steaks morning, noon and night when you're in Texas, but such was the variety of other food on offer (not to mention the value) that during a two-week stay, I ate only one steak.
CULINARY EXPLORATION
Award-winning chef and local hero Stephan Pyles is leading the way at his newly-opened Flora Street Cafe, which has already proven itself to be a stand-out hit - my favourite was the lobster tomalley served in the ubiquitous martini glass.
High-end restaurants such as Highland Park's Bistro 31 (I urge you to try the delicious olive cake), Le Bilboquet and Grange Hall (where the caviar is served in a golden egg) contrast with the hipster offerings of Greenville (a short distance from downtown) and the rustic chic of the HG Supply Company. But there is more to Dallas than food, of course - and, for that matter, JFK, J.R. Ewing and Southfork, although all are still big box office here.
The Bishop Arts District used to be Dallas's 'best-kept secret', but it would be hard to call this busy neighbourhood a secret any longer. An area of former warehouses in Oak Cliff is home to some of the city's funkiest boutiques.
DALLAS IN BLOOM
Then there's the Dallas Arboretum, nestled on the eastern shore of White Rock Lake, minutes from downtown Dallas. This urban oasis boasts 66 acres of fabulous blooms throughout the year, and was built in the grounds of two mansions, both of which still stand.
A LESSON IN HISTORY
And no trip to Texas would be complete without a visit to Fort Worth, a few miles east of Dallas.
The Stockyards National Historic District is filled with sites from the Old West, Texas-themed shopping and cuisine, rodeos, saloons, Billy Bob's Texas (the world's largest honky-tonk), the Texas Cowboy Hall of Fame and twice-daily cattle drives.
Legendary structures such as the Livestock Exchange Building, once nicknamed the Wall Street of the West, and the Stockyards Station shops and restaurants housed in the old sheep and hog barns, are still used today.
LIFE ON THE RANCH
Wearing the right gear, it's worth taking a trip north of Dallas to the five-star Wildcatter Ranch in Graham County. It's the only dude ranch I have seen with an infinity pool - the perfect place to cool off when you've been riding horses in the height of summer.
The owner, Anne, presides over this sweeping property, which comprises hotel rooms, spacious cabins and a spectacular restaurant. The town of Graham itself boasts the largest downtown square in America. With its Art Deco cinema, quaint shops and artisan cafes, it's fair to say that Marty McFly, of Back To The Future fame, wouldn't look out of place in a DeLorean here.
As I searched for another cowboy hat, a local detected my out-of-town accent as he steamed his own Stetson - a technique used to mould the hat to fit.
When I regaled him with stories about my adventures in Texas, he had a useful piece of advice for me: 'I say arrive on vacation and leave on probation!' Perhaps he took me for a kindred spirit. After all, I was sporting my new Stetson and a three-day stubble. I kidded myself that I was finally blending in - even if the sweat running down my face testified otherwise.
First published in the Daily Mail - June 2017
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