Your calls always answered within 5 rings.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Thank you for an excellent service
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
Thanks so much to Jim for his consistent help with my trip!
Again you excelled. Hotels were fantastic, close to all amenities and attractions. About to book again with you.
Great service as usual.
I appreciated the prompting and information regarding online check-in and luggage. The cherry on the top was the personal call to confirm all was in order for my trip.
Good service as usual. Just the one small hiccup
Our journey with Emirates went smoothly & the flight timings worked very well for us to minimise our jet lag.
Fantastic as usual, superb communication throughout.
I had to change my flight at the last moment because of a family emergency and the staff could not have been more helpful.
We were unimpressed with BA cabin service. The cabin staff were grudging and slipshod compared with ANZ and other Asian airlines. I will take this up with them separately; and second, transiting through Shanghai is pretty awful with lots of uncertainty and unnecessary bureaucracy which made many of us on my flight pretty fed up. Not a patch on Singapore, Hong Kong or Seoul.
Always an excellent service. Very professional in all aspects of the travel industry. Would always use and will always recommend
Always give the best service and advice. I always recommend you to others. There is always someone ready to help when needed
My thanks for your help in booking my trip to New Zealand . I will definitely use you again and recommend
Dallas: It's what everyone in Dallas is talking about - or so the slogan boasts on the T-shirt I bought.
Big D locals pride themselves on their 'Dallatude', and are as fiercely proud of their city as the original settlers were of the Lone Star State which, once upon a time, was actually its own country.
I head to Texas sometimes twice a year, always to the Rosewood Mansion On Turtle Creek, a mile or so from the iconic skyline made famous by one of the most successful TV shows of all time.
The service is world class and the staff are the stuff of folklore. And the restaurant? It's a lip-smacking example of what Dallas does best.
As a food tourist bordering on the fanatical, I would take bad company over bad food any day.
The people of Dallas eat early. Lunch kicks off at 11.30am - very civilised for a breakfast TV presenter such as me. It's tempting to eat prime steaks morning, noon and night when you're in Texas, but such was the variety of other food on offer (not to mention the value) that during a two-week stay, I ate only one steak.
CULINARY EXPLORATION
Award-winning chef and local hero Stephan Pyles is leading the way at his newly-opened Flora Street Cafe, which has already proven itself to be a stand-out hit - my favourite was the lobster tomalley served in the ubiquitous martini glass.
High-end restaurants such as Highland Park's Bistro 31 (I urge you to try the delicious olive cake), Le Bilboquet and Grange Hall (where the caviar is served in a golden egg) contrast with the hipster offerings of Greenville (a short distance from downtown) and the rustic chic of the HG Supply Company. But there is more to Dallas than food, of course - and, for that matter, JFK, J.R. Ewing and Southfork, although all are still big box office here.
The Bishop Arts District used to be Dallas's 'best-kept secret', but it would be hard to call this busy neighbourhood a secret any longer. An area of former warehouses in Oak Cliff is home to some of the city's funkiest boutiques.
DALLAS IN BLOOM
Then there's the Dallas Arboretum, nestled on the eastern shore of White Rock Lake, minutes from downtown Dallas. This urban oasis boasts 66 acres of fabulous blooms throughout the year, and was built in the grounds of two mansions, both of which still stand.
A LESSON IN HISTORY
And no trip to Texas would be complete without a visit to Fort Worth, a few miles east of Dallas.
The Stockyards National Historic District is filled with sites from the Old West, Texas-themed shopping and cuisine, rodeos, saloons, Billy Bob's Texas (the world's largest honky-tonk), the Texas Cowboy Hall of Fame and twice-daily cattle drives.
Legendary structures such as the Livestock Exchange Building, once nicknamed the Wall Street of the West, and the Stockyards Station shops and restaurants housed in the old sheep and hog barns, are still used today.
LIFE ON THE RANCH
Wearing the right gear, it's worth taking a trip north of Dallas to the five-star Wildcatter Ranch in Graham County. It's the only dude ranch I have seen with an infinity pool - the perfect place to cool off when you've been riding horses in the height of summer.
The owner, Anne, presides over this sweeping property, which comprises hotel rooms, spacious cabins and a spectacular restaurant. The town of Graham itself boasts the largest downtown square in America. With its Art Deco cinema, quaint shops and artisan cafes, it's fair to say that Marty McFly, of Back To The Future fame, wouldn't look out of place in a DeLorean here.
As I searched for another cowboy hat, a local detected my out-of-town accent as he steamed his own Stetson - a technique used to mould the hat to fit.
When I regaled him with stories about my adventures in Texas, he had a useful piece of advice for me: 'I say arrive on vacation and leave on probation!' Perhaps he took me for a kindred spirit. After all, I was sporting my new Stetson and a three-day stubble. I kidded myself that I was finally blending in - even if the sweat running down my face testified otherwise.
First published in the Daily Mail - June 2017
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