Always great service.
Excellent customer service from start to finish!
We were in Florida when Hurricane Ian hit. Philip was fantastic at keeping in touch, answering all my emails and keeping us informed about flight options. A much needed voice of calm amid the madness.
Really helpful when my flight was cancelled due to Hurricane Ian. Resolved the issue quickly and well
A great help when problems happened -always there on the end of the phone. 10 out of 10
I am always recommending this company. Will always go the extra mile !
Service and support from Ewan was great throughout. Ewan Warrin and Lee were incredibly supportive when we were impacted by Hurricane Ian and if it had not been for their help in arranging alternative flights we would stil be in Orlando.
I dealt mostly with Jim and he was very professional at his job. I would definitely use again
Neil Frost was brilliant in rearranging our flight.
Felt really looked after by Riley from start to finish. We had an amazing time. Would use your services again
All our flights and reservations worked out perfectly. We even managed to escape hurricane Ian.
Again Ivor came up trumps
Awesome customer service from Austin and his team yet again
Great experience. Easy, and questions quickly answered by phone… that funny old communication tool.
Every email, every phone call was professional, courteous and helpful. Troy was our agent and I appreciate all he did this time and before
As always, excellent service from the first phone call to returning from our trip. Thanks Jerry and we’ll be calling to book with you again soon.
Fabulous staff kept me totally informed about my flight - great experience as first time solo. Thanks everyone
Always a pleasure to deal with a totally professional company - will only use you in future
COVID USA entry requirements were embedded in gov .UK links, but were easily overlooked. I had my vaccination cards with me but these were not accepted and I nearly didn’t get on the plane.
The level of service we received from Declan and his colleagues was superb as always and we really liked the hotel that he recommended for us in New York. We look forward to booking with you again in the future.
Excellent service and excellent communication. We will use again
Would recommend your service to others
Excellent service again from Teddy. This is my 3rd booking to the USA in the last 12 months and looking forward to booking again. Your staff answer the phone within seconds which is amazing when you hear the stories of people being on the phone for hours. Keep up the great service.
Thank you Adam, once again our trip was organised perfectly.
Excellent service, always available on phone and superb price
Superb start to finish
Danny looked after us brilliantly
Thank you so much Samuel - you never let me down and always find me the best holidays and deals
Helpful when arranging my flights and very good follow up to ensure everything was in order regarding visas
I've always longed to visit the Florida Keys because it sounds so romantic. I'm a huge fan of the 1948 movie Key Largo, which starred Humphrey Bogart and Lauren Bacall. And of course, the area has a strong connection with Ernest Hemingway - the author lived on Key West.
Fans still turn up in Key Largo every October for the annual Humphrey Bogart Film Festival. One highlight is a chance of a cruise on the fully restored African Queen, the original boat from John Huston's 1951 film of the same name starring Bogart and Katharine Hepburn.
Hemingway fans aren't forgotten either. The annual Hemingway Lookalike competition takes place in July at Key West bar Sloppy Joe's. An entire bar full of Hemingway clones sounds slightly frightening but each to their own.
My actor husband Trevor and I had long ago decided we wanted to visit the Keys, but never seemed to get around to it. However, a pleasure deferred is a pleasure intensified.
After our plane touched down in Miami, we rented a car and headed south. It may not look far on the map but from Miami to Key West is around 150 miles - a three-hour drive because the road isn't brilliant.
We were based at Sunset Key Cottages, reached from the Westin Key West Resort and Marina.
At the Westin we were ushered aboard a little ferry and whisked across to the amazing Sunset Key. It was a fabulous away-from-it-all place but had the advantage of the bustling delights of Key West on its doorstep.
We immediately fell in love with Key West and its coloured clapboard houses. For many young Americans, this is a vibrant party town.
Main Street at night is a delight because so much goes on: music pouring from crowded bars and the occasional Hemingway lookalike waiting for his big day!
During the day there are several interesting places to visit. I enjoyed the Little White House, the holiday home of US President Harry Truman, famous for his remark 'the buck stops here'.
It was on his watch that atomic bombs were dropped on Hiroshima and Nagasaki - the responsibility must have been immense. Another unmissable place is the Ernest Hemingway Home and Museum. The writer lived here for ten years during one of his most prolific writing periods. The main attraction here is its 50 six-toed cats.
Hemingway was given a white six-toed cat by a ship's captain, and some of the cats who live in the museum grounds are descendants of that original feline, named Snow White.
There is also a good Tennessee Williams exhibition in Key West - the author had a home here for 34 years. It was in Key West that he is believed to have completed the final draft of A Streetcar Named Desire.
For most of the time, however, we were content to bask in serenity on our 27-acre island, which was a naval base before it was acquired by the Westin. It was a little piece of paradise.
One minute we were in Key West, with its tourist bustle and huge cruise ships - the big Disney liners a particular feature - but when we crossed back to our island, all the noise disappeared.
We had an idyllic white-sand beach and azure waters. It was the best five days we've ever had. Sublime. Watching the sun go down is a big event in Key West - everybody stops to watch. And when it got dark we loved looking up at the stars.
After our Key West stay we drove back to Miami. We were staying in Miami Beach, at the very southern end of the resort. We met some really cool people.
One of my great pleasures was swimming in the ocean - so warm and silky. I'm a Liverpudlian and Liverpudlians have a special love for the US - Liverpool used to the main port for travel to America. Our city is where all the Cunarders used to sail from.
If you're staying in Miami, I would recommend dining at the fantastic Seaspice on the Miami River.
They serve what is described as a 'globally inspired menu' featuring a raw bar and dishes ranging from wood-fired casseroles to Dover sole and branzino, a type of seabass. The views over the city and the river are also very special.
A lot of people think that Florida means Disney World or the start of a cruise, but if you're prepared to search a little further you'll discover that there's much, much more.
First published in March 2017
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