Your calls always answered within 5 rings.
A big shout out to Spencer who always looks after me and always finds a solution to a problem. What a guy!
Thanks to Robbie for organising replacement flights after Virgin cancelled at short notice
We have used DialAFlight on numerous occasions and thoroughly recommend them - they are friendly, professional, efficient and competitive. What more could you ask?
Everything was good
Another smooth trip using DialAFlight. Thanks again to Ashley Homewood.
Everything was great and we had a wonderful holiday. Thomas is now putting together a new holiday for us
Same excellent service as usual
Damian is always consistent and great advice provided to help the journey
Super as always. A great relief to have Kylie and Ron’s help in changing my flight due to a family medical emergency.
There was a last minute flight cancellation from Virginbut Leo managed to transfer us to a similar timed BA flight - amazing.
Very nice people to deal with. Very helpful.
Lloyd was incredibly helpful
Nicky was phenomenal assisting me through the whole process. I am very pleased with the experience and customer service
Thanks for your service.
Gavin Dattani and his team have been amazing to work with this year. Thank you for all your support
Oli provided me with excellent customer service from the outset. He has a friendly nature and listened to what I wanted and found me a good deal.
Great service. Excellent response time. Felt looked after personally.
Brody is a great contact. Top man.
All assistance went well
You looked after us very well, checking that we were up to speed with everything. We were very confident that if we had any problems Michael would deal with them.
Stacey is just the best consultant….thank you for your help.
First class service as always
Over the last 30 years I have always had excellent personal service.
Tristan always delivers what he promises - so all in all an excellent service
Kieran provided an excellent service. He was always available to answer any questions and was able to efficiently change my booking when I became ill. I would highly recommend DialAFlight to anyone!
It's easier to go via Schiphol than Heathrow and more reliable
Just one small hiccup in that the incorrect check in details on our return flight caused a bit of a panic - but on phoning your emergency out of hours desk it was solved quickly and without fuss.
Great help from Adrian who did everything to help us with the booking including calling us a few days before we flew to check we were all up to date with our travel plans. 5 star service as before. I choose DialAFlight for all my bookings now.
Saf, as usual, very helpful and efficient
Hotel was great. Flights not so good, you gave my wife and I separate references which meant we had separate flight bookings and seats apart.
Frankly, I was at the bottom of the learning curve when it came to Tampa. I had heard of the Tampa Bay Buccaneers, the local football team, but that was about it. Most British visitors to Florida make a bee-line for Orlando and Miami.
But the old pecking order is changing fast. That's probably why Virgin Atlantic, scenting a winner, is now offering direct flights to Tampa. Parts of the city are run down; public transport is pretty basic. Tampa has been up, down, up again, down again, like one of the rollercoasters in Busch Gardens, the family theme park to the north of the city centre.
But its overall trajectory is emphatically up. I stayed for three nights at the spanking new JW Marriott hotel, in the heart of Tampa, and had a blast.
The city combines the dynamism of 21st-century America with just a hint of old-fashioned Southern charm. It is quite a cocktail - and Floridians love their cocktails.
All around the sunlit bay, I unearthed parks and museums, terrific bars and restaurants, quirky neighbourhoods and, best of all, a wealth of history.
In its heyday, Tampa was known as Cigar City, thanks to Vicente Ybor, a Spanish born entrepreneur who moved here in the 19th century, bought up swampland, then lured thousands of Cuban migrant workers to join him. Soon Ybor City, as the area became known, was turning out more cigars than anywhere else on the planet. No longer, alas.
But I would not have missed Ybor City for anything. Like Little Italy in New York, or the French Quarter in New Orleans, it encapsulates the American Dream - beautiful but fragile - in perfect miniature.
After disembarking from a rickety old streetcar, I soon found myself in a rabbit warren of scruffy streets, some overrun with chickens, some featuring bars and businesses, both weird and wonderful. 'Save a horse, ride a cowboy,' read one sign. 'The only shop in Tampa where death and dysfunction dance a graceful ballet,' boasted another, with dusty skeletons in the window.
Should I risk it? Or play safe and visit the more sedate-looking J. C. Newman Cigar Factory and Museum? I played safe. I am scared of skeletons.
Newman is not just a world renowned company, but the last operational cigar manufacturer in Tampa. Watching highly skilled workers cut tobacco and hand-roll cigars with such loving care was a revelation.
Vicente Ybor wanted to build a community, not just churn out cigars. The 19th-century migrant workers were well housed, got a good education and, after work, met at a Cuban club, of which a local guide gave me a tour. It was built on a palatial scale, with a ballroom fit for a king.
Lunch beckoned - and what a lunch. The family-run Columbia restaurant has been a fixture in Ybor City since 1905. I have never had Spanish food of this calibre outside of Spain. Unable to decide between the grilled snapper and the shrimp and crabmeat casserole, I had both and was soon whinnying for more. Olé!
If Ybor City evokes Tampa past, Hyde Park Village, across the bay, embodies its future.
It's a substantial urban development, less than ten years old, beside a much older residential area - the sleepy pre-war Tampa of shady streets, rocking chairs on porches and tattered Stars and Stripes fluttering overhead.
There are no rocking chairs in Hyde Park Village because everyone is on the move: joggers, dog walkers, teenagers on electric scooters, friends snatching a coffee before repairing to their laptops. The village has already become a magnet for young people working in the creative industries. They hang out in shared work spaces and, after hours, meet at the sort of bars where everyone knows everyone else and the cocktails flow like water.
Want to watch an arthouse movie in a funky bistro? Here's your chance. Or eat excellent Italian food in stylish surroundings? Look no further than Timpano, another humdinger of a restaurant.
For lovers of museums and galleries, the new Tampa Riverwalk is another must, linking a string of visitor attractions, from the vibrant Tampa Museum of Art to the Henry B. Plant Museum, an oasis of tranquillity.
I had brunch at the nearby Oxford Exchange, a much-loved Tampa institution. Part cafe, part shop, the Exchange is a lovingly crafted shrine to books. They even present your bill discreetly folded into a dusty old novel. Class.
.
On my last morning, I had breakfast in Goody Goody, a retro American diner, then took a mini powerboat out into the bay.
The views were so thrilling that I nearly disturbed a nesting pelican just 50 yards from the general hospital.
My final port of call was Sparkman Wharf. Millennials in shorts and T-shirts sipped craft beer in refurbished shipyard crates, soaked up the sun and yakked about baseball, love and life without a care in the world.
It was hard to drag myself away to catch my plane home.
But isn't that true of all great cities? They leave you wanting more.
First published in the Daily Mail - November 2022
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