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Donovan always helpful
We were delighted to discover we were in Premium Economy on the way to Phoenix!
Harry Clarke did a great job as always
I always deal with Elliot and have done for a few years - his service is excellent.
All flights went on schedule and all the hotel bookings went very smoothly. But this is what I expect from you!
Fantastic trip - a big thank you again to Rebecca for sorting a fantastic holiday out yet again.
Tommy is an excellent travel adviser. If he’s not available when I call he rings back within minutes. He knows our regular route, which is a nice touch.
Had an issue checking into our first hotel so called the 24 hour helpline at 2am Boxing Day and reached Mike who couldn’t have been kinder and more helpful followed by Roger the next day who had contacted the hotel and sorted everything. DialAFlight as always was exceptional from the beginning of booking until the end.
Thank you Oliver for the amazing job that you do. Also thanks to your colleague who helped me when I missed my flight on December 22nd due to long queues at LHR!
Everything worked perfectly. A big thank you.
Very helpful assistance before the trip, and welcome reassurance of potential help if needed while away. First class service!
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Superb organisation and very prompt staff on the telephone - well done.
The best decision I ever made was to always book flights through DialAFlight. I don’t have anything to worry about from the moment of my initial booking. Their mobile app is very helpful and user friendly; the constant updates and reminders through emails both before and during travel very reassuring. Thank you to Ryan and everyone.
As always, very helpful, polite and friendly service from Mason and Russell.
We had an upgrade on our flight ending up in business class. My case was lost for a few hours but was delivered to the hotel in the early hours of Christmas Day
As always a brilliant service and professionalism
In future, I’d rather not have the bottom of the range economy flights as I wasn’t allowed to upgrade online or at airports. I ended up in the middle of a row on a long haul flight which was also made longer by sitting on a runway for two hours in a snowstorm before departure so not the greatest flight experience!
We had a cancelled flight on our return journey. I contacted the emergency helpline and Karina was fabulous. Our return trip was horrendous but not DialAFlight ‘s responsibility as we had issues at check in and Connor from DialAFlight helped with that too
Another excellent trip organised through DialAFlight - I wouldn’t use anyone else and thoroughly recommend them
Absolutely perfect, booking was a smooth process and everything as promised without any issues. Thank you!
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Excellent service from Joanna - will definitely book through you again
We were let down by Virgin as they did not provide wheelchairs at Miami Aiport. All they did is make phone calls and shrug their shoulders! We had to walk to security.
Always get brilliant service
Thank you Philippa for arranging our flights and transfers - as usual everything was great.
Everything went according to plan
Nicholas was fantastic throughout. Thanks again.
Frankly, I was at the bottom of the learning curve when it came to Tampa. I had heard of the Tampa Bay Buccaneers, the local football team, but that was about it. Most British visitors to Florida make a bee-line for Orlando and Miami.
But the old pecking order is changing fast. That's probably why Virgin Atlantic, scenting a winner, is now offering direct flights to Tampa. Parts of the city are run down; public transport is pretty basic. Tampa has been up, down, up again, down again, like one of the rollercoasters in Busch Gardens, the family theme park to the north of the city centre.
But its overall trajectory is emphatically up. I stayed for three nights at the spanking new JW Marriott hotel, in the heart of Tampa, and had a blast.
The city combines the dynamism of 21st-century America with just a hint of old-fashioned Southern charm. It is quite a cocktail - and Floridians love their cocktails.
All around the sunlit bay, I unearthed parks and museums, terrific bars and restaurants, quirky neighbourhoods and, best of all, a wealth of history.
In its heyday, Tampa was known as Cigar City, thanks to Vicente Ybor, a Spanish born entrepreneur who moved here in the 19th century, bought up swampland, then lured thousands of Cuban migrant workers to join him. Soon Ybor City, as the area became known, was turning out more cigars than anywhere else on the planet. No longer, alas.
But I would not have missed Ybor City for anything. Like Little Italy in New York, or the French Quarter in New Orleans, it encapsulates the American Dream - beautiful but fragile - in perfect miniature.
After disembarking from a rickety old streetcar, I soon found myself in a rabbit warren of scruffy streets, some overrun with chickens, some featuring bars and businesses, both weird and wonderful. 'Save a horse, ride a cowboy,' read one sign. 'The only shop in Tampa where death and dysfunction dance a graceful ballet,' boasted another, with dusty skeletons in the window.
Should I risk it? Or play safe and visit the more sedate-looking J. C. Newman Cigar Factory and Museum? I played safe. I am scared of skeletons.
Newman is not just a world renowned company, but the last operational cigar manufacturer in Tampa. Watching highly skilled workers cut tobacco and hand-roll cigars with such loving care was a revelation.
Vicente Ybor wanted to build a community, not just churn out cigars. The 19th-century migrant workers were well housed, got a good education and, after work, met at a Cuban club, of which a local guide gave me a tour. It was built on a palatial scale, with a ballroom fit for a king.
Lunch beckoned - and what a lunch. The family-run Columbia restaurant has been a fixture in Ybor City since 1905. I have never had Spanish food of this calibre outside of Spain. Unable to decide between the grilled snapper and the shrimp and crabmeat casserole, I had both and was soon whinnying for more. Olé!
If Ybor City evokes Tampa past, Hyde Park Village, across the bay, embodies its future.
It's a substantial urban development, less than ten years old, beside a much older residential area - the sleepy pre-war Tampa of shady streets, rocking chairs on porches and tattered Stars and Stripes fluttering overhead.
There are no rocking chairs in Hyde Park Village because everyone is on the move: joggers, dog walkers, teenagers on electric scooters, friends snatching a coffee before repairing to their laptops. The village has already become a magnet for young people working in the creative industries. They hang out in shared work spaces and, after hours, meet at the sort of bars where everyone knows everyone else and the cocktails flow like water.
Want to watch an arthouse movie in a funky bistro? Here's your chance. Or eat excellent Italian food in stylish surroundings? Look no further than Timpano, another humdinger of a restaurant.
For lovers of museums and galleries, the new Tampa Riverwalk is another must, linking a string of visitor attractions, from the vibrant Tampa Museum of Art to the Henry B. Plant Museum, an oasis of tranquillity.
I had brunch at the nearby Oxford Exchange, a much-loved Tampa institution. Part cafe, part shop, the Exchange is a lovingly crafted shrine to books. They even present your bill discreetly folded into a dusty old novel. Class.
.
On my last morning, I had breakfast in Goody Goody, a retro American diner, then took a mini powerboat out into the bay.
The views were so thrilling that I nearly disturbed a nesting pelican just 50 yards from the general hospital.
My final port of call was Sparkman Wharf. Millennials in shorts and T-shirts sipped craft beer in refurbished shipyard crates, soaked up the sun and yakked about baseball, love and life without a care in the world.
It was hard to drag myself away to catch my plane home.
But isn't that true of all great cities? They leave you wanting more.
First published in the Daily Mail - November 2022
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