What 17293 customers think of DialAFlight customer service

Top rate support from Adam. Holiday was very well planned and took a lot of the stress out of booking

Excellent service and competitive prices, thanks for a great trip

Jay was fantastic and really looked after. I couldn't have asked for more. First class service.

Very good customer Service. I would definitely use DialAFlight again and will recommend to friends and family.

Thank you Roy for all your help just before we flew out when I realised I had left my husband's credit card at home and the car hire had to be changed at the last minute otherwise we would have had huge problems in the States. As always you went the extra mile

Always had good service

Karl was great. Found exactly what I asked for and answered all of my questions

Maria was great and did everything that was asked - will use again

Top job

Excellent as usual - timing of flights perfect

Your team were amazing. I forgot to order a vegan meal and the team arranged it even though the request was outside the 48 hours notice period. I cannot thank them enough, they made the entire trip worry free. Awesome team.

Excellent communication from your company. Much appreciated

I like how you have a specific agent who takes care of you with a direct line to them. And if they are off for any reason there is one other person assigned to deal with it. Also regular updates and calls from your agent. It's more of a personal touch.

The staff I dealt with were brilliant. My wife is disabled and they sorted everything out with the airline and airports. I would recommend them unreservedly and will most definitely be using them again.

Even though I was not advised of extra tax when travelling to Las Vegas you took charge kept me informed and dealt with by refunding me. Great service.

An excellent service. The team offered support from the time of booking right up to the date of the holiday. I felt very supported.

Brilliant from Niall start to finish

Had a call from the agent reminding me about my trip and required documentation. Very impressed

Super service and great support from Daniel. I must remember next time to book my seat early.

Thanks to Christian once again for a trouble-free trip.

When we had any concerns you were pleased to help

Excellent as usual. Many thanks to Ross and his team

Professional service and great trip.

Fabulous service and they went ‘the extra mile’ to help me!

Mason was awesome once again

Jenson never lets us down with service and price

As always first class service

Harry excellent as always!

I was so happy and relaxed - it was the most relaxing holiday I could ever dream of

Clyde was the best travel agent I’ve ever come across.

How to choose between two Southern Belles!

Savannah and Charleston are both wonderful old-fashioned charmers, says Sue Crabtree

The Spanish moss hangs over Savannah like a veil, revealing the ghosts and charms of this sultry city in glimpses. Take your time here, it seems to say, too much in one go and you will overdose. But the plant that drips from live oaks in the shaded squares is not what it seems. It belongs to the pineapple family, not a moss at all, and that sums up the city itself.

Savannah overflows with mystery. Anything seems possible here.
Georgia's oldest city is a sumptuous film set with a jumble of architecture and eras, wrought iron and verandahs.
A devotee of Gone With The Wind, I have long been captivated by the Deep South's allure. In one of Savannah's many historic homes open to the public, it would have seemed normal to surprise upon a southern belle such as Scarlett O'Hara lacing her stays in a bedroom or Rhett Butler storming down a sweeping staircase.

The Mercer Williams House in Monterey Square is the setting for another book, John Berendt's Midnight In The Garden Of Good And Evil, about a notorious real-life murder trial in the Eighties.
Today, visitors can stroll around art dealer Jim Williams's stellar collection of antiques ending in the room where Jim's male lover was shot dead.
Berendt's book featured drag queen Lady Chablis and voodoo priestess Minerva and, as you wander the streets and quaint alleys of Savannah, such characters would not seem out of place.

The city trades on its eccentricities and boasts spooky ghost and gravestone tours. Take a horse-drawn carriage along the cobbles to Chippewa Square where Forrest Gump sat on his bench.

A horse-drawn carriage ride is a relaxing way to see the sights

Get your bearings on a trolley trip on which you will be joined by historical characters such as General James Edward Oglethorpe, who laid out the city's lovely squares.
Hospitality is big here and most hotels and B&Bs host free evening drinks and nibbles. At the Planters Inn on Reynolds Square, guests gathered over what my husband called 'pretty decent vintages' to swap stories of must-see houses and must-eat restaurants, including The Olde Pink House next door, which offers gourmet southern fare.

Traditional Southern hospitality can be sampled at the Olde Pink House

Just two hours up the coastal tidal flats, and a world away in style, is Charleston. If Savannah is a blousy belle with petticoats awhirl, Charleston is a sophisticated socialite: cobbled streets, magnificent antebellum mansions and flickering lanterns, set against manicured blooms.
Stroll along the Battery where the Ashley and Cooper rivers meet. Watch sweet-grass baskets being woven in the market.
Visit the pastel houses of Rainbow Row, one of South Carolina's most famous sites.

Pastel coloured houses in Rainbow Row, one of South Carolina's most famous sites

Tuck into oysters and shrimp accompanied by grits, the region's speciality of boiled ground maize, for breakfast, lunch or dinner.
Folks here are friendly; a mum and daughter in town to check out the university urged us to visit them 'down the road' in Nashville, a mere 500 miles away.

Charleston shamelessly exploits its Gone With The Wind connection.
Rhett Butler hailed from here and the town won't let you forget it.
'Frankly, my dear, I don't give a damn' features on tea towels and magnets, but while gaudy memorabilia sits at odds with this stately city, they don't mar it. We sailed to Fort Sumter, where the first shots of the American Civil War were fired, plunging Scarlett O'Hara's life into chaos and forming the backdrop to Margaret Mitchell's novel.
Outside Charleston is Boone Hall, one of America's oldest cotton plantations.
The tyrannies of slavery unfold in a harrowing exhibition, vividly set in the original workers' cabins.
Afterwards, numb, visit the colonial revival house or wander the avenue of ancient live oaks, garlanded with the ubiquitous moss, one of many sites claiming inspiration for Scarlett's beloved plantation, Tara.
Perhaps because each jealously guards its appeals, Savannah and Charleston are competitive.
Scarlett linked them as 'aged grand-mothers fanning themselves placidly in the sun', but today there's more to separate them than a state line and 100 miles.

Locals asked which we preferred as if our answer didn't matter, but were anguished if we hesitated. So, which to choose of these two grandes dames of the south? I couldn't possibly say. Go, and decide for yourself.

Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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