What 17951 customers think of DialAFlight customer service

Great service as usual.

Our original holiday was booked with someone else and 12 hours before our flight it got cancelled. We rang DialAFlight and spoke to Connie who was extremely nice and booked our new holiday for the following day within a quick time. No hassle she was so lovely and answered all of our questions! Definitely would book again and recommend to family and friends!! Thank you so much, we had the best time!

Sebastian and his team are excellent.... Thank you

As always you meet and exceed our expectations, we will be booking our next vacation with DialAFlight.

Couldn’t be any better!

great service as usual

Thank you, our special holiday went like clockwork and we thoroughly enjoyed the hotel which was one of your suggestions.

Best service ever. Thank you Robin.

Really helpful after the Thomas Cook crisis! Helped me to find last minute flights at a good price compared to other websites

Absolutely perfect. Very Helpful. A most efficient service.

I had the best holiday thank you so much

All went well. Liked the telephone call a few days before we went to check if we needed any help

Very helpful and well mannered, excellent customer service. See you next year

Lincoln has always been polite and friendly when dealing with me. Makes you feel like a valued customer.

Eric was absolutely brilliant. He planned our trip for us and everything went perfectly! It was a holiday of a lifetime and it was made special by Eric’s recommendations. Thank you so much! Very happy customers.

As always James did a fantastic job

Best Number in my phone! Can’t recommend highly enough...Niall ll is a star!

Orlando Spragg is great!

Ben is excellent very helpful

Excellent service at a good price

Amazing customer service - literally cannot fault it and will definitely be using you again

Great service from everyone I spoke to. Ian mainly dealt with my holiday and went beyond the extra mile for me

Exactly as promised, no problems or surprises. Plane delayed by bird strike on return, 4 hours, but that’s not your fault!

The agent was very helpful and informative.

First class service. thank you Bradley

fantastic service and people

Harry Clark was superb in helping book our holiday, he was very knowledgeable and ensured our holiday went exactly as planned.

It was the best organised trip I have ever had. Everything went perfectly. I have recommended several of my friends to use DialAFlight in the past and they have all been as pleased as I have. DialAFlight take all the hassle out of organising a trip and tailoring it to individual requirements.

As always DialAflight delivers the goods. Many thanks to Martin for his care and professionalism.

Brilliant service from DialAFlight after the horrendous way we’ve been treated in the aftermath of the collapse of Thomas Cook and Opodo resisting refunding us, having to purchase new tickets wasn’t what we wanted but made a little easier with the fantastic service at DialAFlight

How to choose between two Southern Belles!

Savannah and Charleston are both wonderful old-fashioned charmers, says Sue Crabtree

The Spanish moss hangs over Savannah like a veil, revealing the ghosts and charms of this sultry city in glimpses. Take your time here, it seems to say, too much in one go and you will overdose. But the plant that drips from live oaks in the shaded squares is not what it seems. It belongs to the pineapple family, not a moss at all, and that sums up the city itself.

Savannah overflows with mystery. Anything seems possible here.
Georgia's oldest city is a sumptuous film set with a jumble of architecture and eras, wrought iron and verandahs.
A devotee of Gone With The Wind, I have long been captivated by the Deep South's allure. In one of Savannah's many historic homes open to the public, it would have seemed normal to surprise upon a southern belle such as Scarlett O'Hara lacing her stays in a bedroom or Rhett Butler storming down a sweeping staircase.

The Mercer Williams House in Monterey Square is the setting for another book, John Berendt's Midnight In The Garden Of Good And Evil, about a notorious real-life murder trial in the Eighties.
Today, visitors can stroll around art dealer Jim Williams's stellar collection of antiques ending in the room where Jim's male lover was shot dead.
Berendt's book featured drag queen Lady Chablis and voodoo priestess Minerva and, as you wander the streets and quaint alleys of Savannah, such characters would not seem out of place.

The city trades on its eccentricities and boasts spooky ghost and gravestone tours. Take a horse-drawn carriage along the cobbles to Chippewa Square where Forrest Gump sat on his bench.

A horse-drawn carriage ride is a relaxing way to see the sights

Get your bearings on a trolley trip on which you will be joined by historical characters such as General James Edward Oglethorpe, who laid out the city's lovely squares.
Hospitality is big here and most hotels and B&Bs host free evening drinks and nibbles. At the Planters Inn on Reynolds Square, guests gathered over what my husband called 'pretty decent vintages' to swap stories of must-see houses and must-eat restaurants, including The Olde Pink House next door, which offers gourmet southern fare.

Traditional Southern hospitality can be sampled at the Olde Pink House

Just two hours up the coastal tidal flats, and a world away in style, is Charleston. If Savannah is a blousy belle with petticoats awhirl, Charleston is a sophisticated socialite: cobbled streets, magnificent antebellum mansions and flickering lanterns, set against manicured blooms.
Stroll along the Battery where the Ashley and Cooper rivers meet. Watch sweet-grass baskets being woven in the market.
Visit the pastel houses of Rainbow Row, one of South Carolina's most famous sites.

Pastel coloured houses in Rainbow Row, one of South Carolina's most famous sites

Tuck into oysters and shrimp accompanied by grits, the region's speciality of boiled ground maize, for breakfast, lunch or dinner.
Folks here are friendly; a mum and daughter in town to check out the university urged us to visit them 'down the road' in Nashville, a mere 500 miles away.

Charleston shamelessly exploits its Gone With The Wind connection.
Rhett Butler hailed from here and the town won't let you forget it.
'Frankly, my dear, I don't give a damn' features on tea towels and magnets, but while gaudy memorabilia sits at odds with this stately city, they don't mar it. We sailed to Fort Sumter, where the first shots of the American Civil War were fired, plunging Scarlett O'Hara's life into chaos and forming the backdrop to Margaret Mitchell's novel.
Outside Charleston is Boone Hall, one of America's oldest cotton plantations.
The tyrannies of slavery unfold in a harrowing exhibition, vividly set in the original workers' cabins.
Afterwards, numb, visit the colonial revival house or wander the avenue of ancient live oaks, garlanded with the ubiquitous moss, one of many sites claiming inspiration for Scarlett's beloved plantation, Tara.
Perhaps because each jealously guards its appeals, Savannah and Charleston are competitive.
Scarlett linked them as 'aged grand-mothers fanning themselves placidly in the sun', but today there's more to separate them than a state line and 100 miles.

Locals asked which we preferred as if our answer didn't matter, but were anguished if we hesitated. So, which to choose of these two grandes dames of the south? I couldn't possibly say. Go, and decide for yourself.

Why our customers love us

Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.

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