Thank you for sorting out cancelled flight - we would book you again for long trips without fail.
Unable to check in for Vegas flight to Heathrow. My daughter contacted Ewan. Two minutes later all done. Perfect end to a sensational holiday!
Always a good service. Nothing short of expectations!
Excellent service as always, from initial booking to a courtesy call a couple of days before travel. Would definitely recommend, especially in the current climate. Special shout out to Lloyd.
Would advise anyone who hasn’t been before and is going with children - that Hollywood Studios has only 5 rides and queues can be up to 2hrs long (and food queues up to an hour long on busy days). Meaning a family can pay $850 for a day trip and only do one ride - which happened to us. Aside from shows there are no other activities for kids, not even a playground - just a lot of shops. Worth warning people there is a lot to see but very little to actually ‘do’ so the average 8-10 year old might find it frustrating.
When stranded abroad by a faulty plane, with never-ending queues and every local agent unreachable, I rang Tom at DialAFlight. He listened attentively and offered brilliant solutions. Excellent and professional!
Thank you for your superb service - as always.
We were really happy with the service and will definitely use DialAFlight again.
A bit of feedback - the hotel Mayflower had bad smell in the room (matter dealt with at the hotel). Bozeman - again dealt with at the property. Millenium Baltimore Hotel - not worth the ratings if I am honest. Just glad that we only had two nights there! But overall a lovely holiday!
I always feel confident in booking with DialAFlight and wouldn’t travel now without going through them. An excellent service.
We were delighted to discover we were in Premium Economy on the way to Phoenix!
Harry Clarke did a great job as always
I always deal with Elliot and have done for a few years - his service is excellent.
All flights went on schedule and all the hotel bookings went very smoothly. But this is what I expect from you!
Fantastic trip - a big thank you again to Rebecca for sorting a fantastic holiday out yet again.
Tommy is an excellent travel adviser. If he’s not available when I call he rings back within minutes. He knows our regular route, which is a nice touch.
Had an issue checking into our first hotel so called the 24 hour helpline at 2am Boxing Day and reached Mike who couldn’t have been kinder and more helpful followed by Roger the next day who had contacted the hotel and sorted everything. DialAFlight as always was exceptional from the beginning of booking until the end.
Thank you Oliver for the amazing job that you do.
Also thanks to your colleague who helped me when I missed my flight on December 22nd due to long queues at LHR!
Everything worked perfectly. A big thank you.
Very helpful assistance before the trip, and welcome reassurance of potential help if needed while away. First class service!
Superb organisation and very prompt staff on the telephone - well done.
The best decision I ever made was to always book flights through DialAFlight. I don’t have anything to worry about from the moment of my initial booking. Their mobile app is very helpful and user friendly; the constant updates and reminders through emails both before and during travel very reassuring. Thank you to Ryan and everyone.
As always, very helpful, polite and friendly service from Mason and Russell.
We had an upgrade on our flight ending up in business class. My case was lost for a few hours but was delivered to the hotel in the early hours of Christmas Day
As always a brilliant service and professionalism
In future, I’d rather not have the bottom of the range economy flights as I wasn’t allowed to upgrade online or at airports. I ended up in the middle of a row on a long haul flight which was also made longer by sitting on a runway for two hours in a snowstorm before departure so not the greatest flight experience!
We had a cancelled flight on our return journey. I contacted the emergency helpline and Karina was fabulous. Our return trip was horrendous but not DialAFlight ‘s responsibility as we had issues at check in and Connor from DialAFlight helped with that too
Another excellent trip organised through DialAFlight - I wouldn’t use anyone else and thoroughly recommend them
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