What 17705 customers think of DialAFlight customer service

I opened my email on the morning of 24th August to find a notification from BA that my return flight had been cancelled. I was impressed that by the middle of the afternoon DialAFlight phoned to discuss new options then booked and confirmed my choice. Many thanks to all the team.

Used DialAFlight many times in recent years and can’t fault them

Would use DialAFlight again for my next long haul trip

Most amazing trip ever! Thank you so much Garry - so glad we trusted your recommendations. The most perfect location

In the words of Tina Turner - SIMPLY THE BEST!

Have already recommended you to friends. Great service.

Continued fantastic support and guidance from Marshall. I've recommended DialAFlight to many of my friends

Excellent service, as always, from Neil and his team.

Good flight deals and very helpful cmpany

As always - excellent prices and service. Always recommend.

Tammy is so helpful. This is the 3rd holiday we've booked with them and the second through Tammy. It's so much easier than spending hours searching online watching your flights creep up the more you search!

Thank you Andrew for your help with everything, and particularly with your very kind phone call after the flight to Chicago was cancelled. I rebooked for the following day with American Airlines and had my chosen seats.

5* service from start to finish! You made our honeymoon so easy and an amazing experience.

Great hotel

Despite problems with British Airways my travel plans were not affected. Thank you for continued excellent service.

Very helpful abd proactive over the BA pilots' strike, booking us onto another flight.

Thanks for your help

Finn couldn't have been more helpful. I had to travel for urgent family reasons and he took the stress away.

Had the most excellent service.

Everyone was very helpful

Excellent service all along, felt personal and efficient. Thanks Sebastian

Excellent, efficient service..again

We have dealt with DAF for a number of years and have always received an excellent and personable service. We have mostly dealt with Declan and in his absence others have been very helpful as well

I find this the least stressful way to do travel planning - it is so helpful to talk through what is available. A really good service

Had upgrade going out - excellent!

Riley did an excellent job sorting out our flights affected by the BA strike.

Thank you - will definitely recommend and use you again. Martin was excellent.

Great service and price!

We had just arrived in Nashville when we received an email from BA to say that our return flight was cancelled. DialAFlight were very proactive and had made reservations for us so that we could return to the UK within an hour or so of our original flight. Very professional and your staff should be highly commended.

Barney was amazing from start to finish. Excellent customer service and very good at his job. Highly recommend

BESPOKE FLY DRIVE TOURS TO USA

Call one of our experienced Travel Managers who can create a tailor-made itinerary or view other types of tours below.

020·7962·9933

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Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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