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Isla is wonderful and very efficient. I am a long time customer (now in my 80’s) and fly to Seattle to see my family regularly .
We have been customers for 25 years. The service has been consistently excellent and we return every year for the helpful and efficent service of Bradley Edy
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Brilliant as always
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Would recommend any time - always happy to answer questions and love the personal call from Declan just before the trip
Very helpful with the many changes and adjustments.
Thanks to Gus who organised all our flights - it was perfect. Top airlines, all connections perfect, great prices and nothing went wrong
Trip was hassle free. American Airlines were great on the way out, BA the same on the way back, so everything good.
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Overall excellent! Simon was brilliant
I had a wonderful trip and thank you so much for all your help - the journey was seamless, apart from a dreadful breakfast on the return BA flight in Club! As always you give a 5* personal service.
One tip regarding someone like me with dual citizenship: when a USA citizen books a flight into USA, he/she needs to do that with a USA passport or check-in is blocked (because otherwise traveller needs an ESTA). Reverse is also true: when returning to UK, need to change details to UK passport or check-in is blocked (ETA). At least, that is what happened to me and the explanation I was given.
Molly, as always, arranged everything perfectly. I wouldn't give my business to anyone else!
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Sean was excellent from arranging the itinerary through to departure, nothing was too much for him. Thank you
Great service as ever from Neil Frost and his incredible team. Thank you so much
As always - you delivered
Knowledgeable advice, personalised, very friendly efficient service. When our return flight was cancelled by the airline, without us notifying DialAFlight they contacted us in the US to see if we needed additional support. We've booked with Jenson for well over a decade and will continue to do so
After struggling to book urgent funeral travel to the US myself, DialAFlight was a lifesaver. Stan put me at ease immediately, took care of all the details, and got me a better price than I found online. Exceptional service during a stressful time.
Wouldn’t book with any other travel agent. Been with them for years. Jonathan and his team are excellent and always happy to help
Can only say the help and assistance I received were excellent as I have received on many occasions from staff at DialAFlight
Best ever deal for flight. Fast response, good price, always someone to talk too if anything goes wrong, highly recommended
Could not fault
DialAFlight are my first choice when travelling to America, spot on
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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