Your calls always answered within 5 rings.
Thankfully I received your email regarding the relief charter flights from Jamaica and this information enabled a relative to get back to the UK (they never received this information from British Airways).
Absolutely wonderful holiday, thank you Patrick
Sean was excellent. Very helpful, professional and efficient
Always excellent service from Stan the man. I can trust DialAFlight to search out, sort and send me there. I recommend you highly to my circle.
St James had great water sport facilities included: Hobby Cat, wind surfing, paddle boards and canoes. The staff gave free lessons to get you started.
Gavin made sure we were ready for our holiday and had all the information we needed.
Jordan went over and beyond. Even during the disastrous Hurricane Melissa he was checking on me to ascertain my wellbeing. Thank you
Added charge for seat allocation after purchasing travel, not really acceptable. I did not think Virgin was going to follow the Michael O'Leary attitude to their customers.
Absolutely fantastic. Could not ask for any more. The service you receive just gets better every time
Excellent service from Dennis - everything went smoothly so will definitely book through him in the future.
Wayne looked after us and took care of everything as always. A few of my friends are now using him too.
Zoe is always great to work with, very efficient and knowledgeable
Was disappointed that Virgin charged an extra £900 for changes made to fly dates that took less than 5 minutes to alter
Matthew was great as always
Very responsive, personable service and quick and easy to speak to advisors. Ian Newton was extremely helpful in resolving issues for us whilst on holiday.
Excellent service from start to finish. This is the third time we have used DialAFlight and would thoroughly recommend them. A pleasure to deal with.
I would like to thank Connie for her patience with my continuous questions and nervousness! I still don’t understand why Virgin badger us to check in online when they do so anyway when we arrive at the airport.
Great resort and the beach was just there
Staff are wanderful
Excellent support throughout. I had the utmost confidence in the process and great communication with Dennis. Would use again and highly recommend to others.
Seats fine but disappointed with their positioning as we thought we would have middle aisle ones
Excellent service and the agent really seemed to care about getting me the best flight.
You are the best travel agent and that’s my reason for staying with you all these years
I’ve used DialAFlight for several years booking to Barbados - they have always been very efficient and the service is excellent. I always recommend them to friends and family
Well done Noah for checking in to make sure I was prepared for the journey.
From the beginning to end the customer advisor was very helpful and professional.
Sean Furnival is amazing! Such a friendly travel manager who went above and beyond to ensure everything about our trip to Barbados was perfect. I'll definitely be booking with DialAFlight again!
Everything was good except we had to pay for our bags from Miami to Antigua, we were told all baggage was included.
Leo is excellent to deal with
As always you were fantastic - thank you very much.
Usually boutique and with an intimate and luxurious atmosphere, hotels based on an historic plantation house give you the chance to truly embrace the authentic character, culture and charm of the Caribbean. Here we've showcased for you some that could hardly be more beautiful and beguiling.
Strawberry Hill Hotel, Jamaica
Set at 3,000-ft on the steep slopes of Jamaica's Blue Mountains, Strawberry Hill benefits from an eco-system of tropical warmth combined with cooling breezes - and a micro-climate that means a huge variety of plants thrive in the hotel's celebrated gardens. Guests stay in 13 white Georgian clapboard cottages, each with a four-poster - and a veranda and hammock.
Plantation owners usually built their homes to take full advantage of the view - and from the pool deck here it's stupendous, with the vista of Kingston far below and the Caribbean Sea glinting beyond. Nelson visited and was beguiled.
It's said the name was chosen by original owner Horace Walpole, British man of letters and Nelson's cousin. It was opened as a hotel by Island Records founder Chris Blackwell in 1994.
Montpelier Plantation Inn, Nevis
Few plantation hotels can claim to be more elegant than the Montpelier, set at 750-ft on a hill in the island's quiet south, with views of a volcano and the sea.
Semi-detached cottages, providing 19 airy guest rooms plus three separate villas, are dotted discreetly about the hillside, looking out over lush tropical gardens. The emphasis is on relaxation and getting away from it all - there are giant beds, tiled floors, white linen...and no televisions in the rooms.
A 300-year-old sugar mill houses a lovely dining room, with wonderful cuisine. There is of course a Nelson connection - he married Fanny Nisbet on the estate in 1787. And a Princess Diana connection too - she visited with William and Harry in the early 90s. The hotel runs a shuttle to its own private beach.
Sweetfield Manor, Bridgetown, Barbados
White-painted, green-shuttered and shaded by palms, the calm, easy-going charm of Sweetfield Manor is immediately apparent. Inside are stylish, antique-furnished bedrooms, good food, an enticing natural-looking swimming pool - and the whole ambience enhanced by peacocks roaming the lovely grounds. There are ten bedrooms, some in the main house with others in separate buildings reached through a pretty brick-paved courtyard.
It could hardly be more restful (with the occasional squawk of a peacock!) - some rooms have wooden decks, rocking chairs and daybeds suspended on ropes. Bathrooms have walk-in rainforest showers.
The hotel is set on a ridge inland, very handy for the island capital of Bridgetown but well away from the hustle and bustle - and the extensive garden has peaceful and intimate seating areas.
Cotton House, Mustique
Fabulously set on gently rising lawns close to the beach on the 1,400-acre private island of Mustique, this is an enchanting 17-room hotel on the site of a former sugar mill and cotton warehouse. It's the epitome of colonial charm meeting modern comfort.
The heart of the property is the ultra-elegant Great Room, remodelled by Parisian designer Tristan Auer - each week a complimentary cocktail party is held here, attended by virtually everyone on the island.
Mustique, in the Grenadine island chain, was bought in 1958 by aristocrat Colin Tennant, who made it a dream holiday paradise much prized by celebrities. Cotton House is surrounded by walking trails and there's an equestrian centre - plus utterly superb coral-sand beaches for romantic strolls.
Nisbet Plantation Beach Club, Nevis
All boxes are ticked here for the perfect Caribbean getaway. Nisbet, built in the late 1770s, is idyllically set right on the beach. Around the extensive grounds - dotted with coconut palms leading down to the beach - are 36 rooms and cottages, while The Great House, an elegant haven of rugs and antique chairs, houses the drawing room and bar. The dining room is on the covered wraparound veranda.
Nisbet was once a sugar plantation and it was here that Nelson first met Fanny Nisbet. The pool is gorgeously set by the sea, and there's a hot tub, sunbathing decks, a tennis court and croquet lawn - and early-risers can join the manager and his wife on a complimentary hike!
First published in the Daily Mail - April 2020
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