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Excellent customer services 10-10
Excellent service and trip - can’t wait to make our next booking!
Always a great service
Brilliant holiday destination. Had the best time and would love to go back.
Another well managed booking, all ran smoothly. Holiday was fantastic. Galley Bay Antigua was luxurious.
It was very helpful to speak to a person when I had to make a change in travel plans.
Guy was incredible and ensured our whole holiday was perfect from start to finish. Thank you so much
Excellent service from Dylan as usual
Great. Always OK with service given.
BA plane two hours late taking off. One hour late returning. No apologies, not impressed with their customer care. Missed connection coming home.
Ashley was amazing. He was very patient whilst we were deciding on the perfect location for our family holiday! Once we had eventually nailed it down to a location he was able to come up with a selection of resorts within our price range which helped making a decision very easy!
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Robbie was amazing. Very helpful
Wayne Bailey is excellent and always responsive
Firstly thank you to Emma for sorting out the filghts, she was very helpful and always happy to take my call. With all connections getting back home, it took us 19 hours to get back to Gatwick, now I understand why - Winair are short of staff, hence all the notifications from you that the flight times had been changed. I will not be useing Winair again, for now. Prefer to pay the extra money and use the French or Dutch Airlines to St Maarten.
Any problem always fixed quickly.
DialAFlight deliver what they promise. Abbie is always helpful and goes above and beyond to ensure all our travel needs are met.
Thank you very much Tommy for the organisation and support. Mum had a fabulous birthday.
Stuart always goes above and beyond, never lets us down and is always there if a problem arises
Tara was absolutely excellent in helping us find and book the honeymoon of our dreams. I can’t speak highly enough about how great her communication was, how friendly and polite she was, how knowledgeable she was on the best destination during this time of the year, and helping us find the best available trip for our budget.
James was extremely helpful and supportive
Very impressed with DialAFlight and keeping in touch up to a few days before travelling. Flights are also reasonable with options on payments.
Trevor and his team were very knowledgeable and kept us informed. Their customer focus had our best interests in mind at all times making us feel valued customers
Excellent service once again from Darryll and the team
Fantastic customer service from Calvin. He was patient and accommodating with our request which helped make our holiday a memorable one.
Great service and a pleasure to deal with
Jason is an excellent manager
Always great to work with such a great team.
Jamal was amazing - great service, helpful and our holiday was perfect.
It was the great West Indian commentator Tony Cozier who first steered me in the direction of Bequia (pronounced Bekway).
We were working together while England's cricketers were taking a hammering in the West Indies on St Vincent some years ago when Tony pointed across the sea to an island whose outline I could just make out. 'That's where I always take my holidays,' he said. 'But keep it quiet.'
Now, Tony was a proud Barbadian who had a rustic house on Barbados overlooking the wild Atlantic side, close to Bathsheba. For him to recommend somewhere to visit other than his home island took me by surprise. Clearly Bequia must be rather special.
A REASON TO CELEBRATE
For the Agnew household, the past year has been one of wildly fluctuating emotions, from desolation to absolute elation when my wife Emma got the all clear after a battle with breast cancer.
This trip shone like a beacon throughout; a target to reach, as well as much-needed recuperation after the long haul of chemotherapy, surgery and radiotherapy. To be travelling to Bequia for the first time had added poignancy in that we lost Tony to cancer two years ago. He and Emma were very close.
The Pool area of the Estate Villa
NAVIGATING OUR WAY
Getting to Bequia needs planning and that's part of its charm. We flew from Grenada in a nine-seat aircraft, enjoying lowlevel views of the Grenadines.
Immediately on arrival it felt as if we had stepped back in time. Being Sunday, we saw groups of immaculately dressed schoolchildren excitedly returning from church and many of the weatherboard houses are painted in bright colours.
We stayed at the Bequia Beach Hotel on Friendship Bay – the best hotel I have experienced in the Caribbean.
It is on the Atlantic side, with waves crashing into the beach a few yards from the open-air dining room and the island of Mustique dominating the view beyond the bay.
The rooms are spacious and the gardens are delightful, with tiny hummingbirds darting busily from flower to flower.
And nowhere in the West Indies have I encountered staff like those at Bequia Beach. Their engaging enthusiasm, energy and conviviality is entirely genuine and infectious.
DELICIOUS FOOD
Their rapport with their guests shone through. The food was excellent: ever eaten hibiscus bread? And the passion fruits, skinned and with their tops sliced off, were the size of apples.
And so to Princess Margaret Beach, known as Tony Gibbons Beach until one day the visiting Princess decided to have a quick dip. It was only a ten-minute drive from our hotel in an open jeep made for rugged terrain, which was just as well.
On Princess Margaret Beach the sea is calm and home to dozens of moored boats of various sizes and magnificence.
In sharp contrast, simple local craft scurry between them plying their trade of fresh water and ice.
It is a tranquil place with plenty of shade, but there is also much going on. Swimming among cormorants diving into the sea for fish is quite an experience, while, in an eye-catching purple shack, someone called Fay would dispense rum punch as well as carry out hair braiding on request.
At the northern end of the beach is the splendid Jack's Bar, owned by the Bequia Beach Hotel - you could spend all day eating and drinking. The lobster and mac 'n' cheese are magnificent.
If you fancy getting out and about, there is a turtle sanctuary, and the Maritime Museum reminds us that Bequia remains one of only three licensed whaling stations in the world. I did pop into the cricket ground to inspect the pitch. But this is an island on which to unwind and try to match the pace of the locals.
One afternoon we took a taxi the short distance to Sunset Cottage in Lower Bay. 'This is where Mr Tony Cozier used to stay,' the driver announced reverentially. Typical of Tony, it was unpretentious and I could picture him sitting on the veranda sipping his favourite margarita, enjoying the view over the water as the sun went down.
I had once wondered what made my old Bajan friend return to Bequia time and again. Now I know.
First published in the Daily Mail - September 2018
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