Your calls always answered within 5 rings.
As always, very helpful & accommodating.
Danny is an excellent travel manager. He contacted me before the trip to make sure all was sorted. I have been booking with DialAFlight for 17 years
All worked out perfectly - and it was a complicated trip with many moving parts and 6 people starting in different countries. The DialAFlight app was easy to use and a great way to have everyone connected and updated as flight times changed in the lead up to the multi-faceted travel plan.
Just booked flights this time but always reassured by DialAflight's attention to detail. A call from our agent Ashley a few days before our trip meant so much.
Dominic was fantastic. This was the second time he assisted me, and his customer service is exceptional.
Can always depend on Roger to get me the best deals, special assistance, seats and keep me updated. Always polite and patient.
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Everything was perfect
You were great from the start with your help and advice and we knew you were there for us if we needed you. Thanks for being the "belt and braces" of our holiday.
As good as ever, thank you Fraser. You take all the stress out of travel
Customer service levels from Ryan and Guy are very high. Have used them for a long time now and trust their recommendations.
The only downside was not having a DAF rep to inform us of tours and activities
It all went really well. I'll give feedback on the hotel so you can inform other clients of the pros and cons in more detail
Hannah has been amazing with her customer service throughout
Inter Caribbean Airways have a reputation for being late. We were delayed 2 hours at Barbados awaiting flight to SLU. This airline is disorganised and has few controls, resulting in passengers taking oversize cabin baggage on board and then having to transfer it to the hold. Caribbean Airlines much better organised.
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A very reliable travel company. Wouldn't use anyone else now that I have discovered DialAFlight.
Everything you did for my trip was perfect, many thanks
We were surprised by the resort fees, completely unaware that there would be extra charges of $36 per day!
Everything was so easy and I did not have any worries at all. I was very happy with the customer care and support from Fraser
Perfect trip
Orlando Spragg always supports the client and provides an excellent service.
The crew were excellent but surprised for a 3 hour plus flight no food available other than a bag of pretzels. I appreciate it's BA economy but even Ryanair offers food if you pay for it
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Michelle is always polite and helpful no matter how many times we ask her to cancel or alter our travel arrangements.
Virgin Upper Class return flight on AirBus 300 with angled offset seating was not practical or comfortable'
Our holiday to St Lucia was one of the best we’ve had and Hotel Stolentime was exactly what we wanted with so many activities included. Thank you.
Glen did a great job!
It was the great West Indian commentator Tony Cozier who first steered me in the direction of Bequia (pronounced Bekway).
We were working together while England's cricketers were taking a hammering in the West Indies on St Vincent some years ago when Tony pointed across the sea to an island whose outline I could just make out. 'That's where I always take my holidays,' he said. 'But keep it quiet.'
Now, Tony was a proud Barbadian who had a rustic house on Barbados overlooking the wild Atlantic side, close to Bathsheba. For him to recommend somewhere to visit other than his home island took me by surprise. Clearly Bequia must be rather special.
A REASON TO CELEBRATE
For the Agnew household, the past year has been one of wildly fluctuating emotions, from desolation to absolute elation when my wife Emma got the all clear after a battle with breast cancer.
This trip shone like a beacon throughout; a target to reach, as well as much-needed recuperation after the long haul of chemotherapy, surgery and radiotherapy. To be travelling to Bequia for the first time had added poignancy in that we lost Tony to cancer two years ago. He and Emma were very close.
NAVIGATING OUR WAY
Getting to Bequia needs planning and that's part of its charm. We flew from Grenada in a nine-seat aircraft, enjoying lowlevel views of the Grenadines.
Immediately on arrival it felt as if we had stepped back in time. Being Sunday, we saw groups of immaculately dressed schoolchildren excitedly returning from church and many of the weatherboard houses are painted in bright colours.
We stayed at the Bequia Beach Hotel on Friendship Bay – the best hotel I have experienced in the Caribbean.
It is on the Atlantic side, with waves crashing into the beach a few yards from the open-air dining room and the island of Mustique dominating the view beyond the bay.
The rooms are spacious and the gardens are delightful, with tiny hummingbirds darting busily from flower to flower.
And nowhere in the West Indies have I encountered staff like those at Bequia Beach. Their engaging enthusiasm, energy and conviviality is entirely genuine and infectious.
DELICIOUS FOOD
Their rapport with their guests shone through. The food was excellent: ever eaten hibiscus bread? And the passion fruits, skinned and with their tops sliced off, were the size of apples.
And so to Princess Margaret Beach, known as Tony Gibbons Beach until one day the visiting Princess decided to have a quick dip. It was only a ten-minute drive from our hotel in an open jeep made for rugged terrain, which was just as well.
On Princess Margaret Beach the sea is calm and home to dozens of moored boats of various sizes and magnificence.
In sharp contrast, simple local craft scurry between them plying their trade of fresh water and ice.
It is a tranquil place with plenty of shade, but there is also much going on. Swimming among cormorants diving into the sea for fish is quite an experience, while, in an eye-catching purple shack, someone called Fay would dispense rum punch as well as carry out hair braiding on request.
At the northern end of the beach is the splendid Jack's Bar, owned by the Bequia Beach Hotel - you could spend all day eating and drinking. The lobster and mac 'n' cheese are magnificent.
If you fancy getting out and about, there is a turtle sanctuary, and the Maritime Museum reminds us that Bequia remains one of only three licensed whaling stations in the world. I did pop into the cricket ground to inspect the pitch. But this is an island on which to unwind and try to match the pace of the locals.
One afternoon we took a taxi the short distance to Sunset Cottage in Lower Bay. 'This is where Mr Tony Cozier used to stay,' the driver announced reverentially. Typical of Tony, it was unpretentious and I could picture him sitting on the veranda sipping his favourite margarita, enjoying the view over the water as the sun went down.
I had once wondered what made my old Bajan friend return to Bequia time and again. Now I know.
First published in the Daily Mail - September 2018
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