Your calls always answered within 5 rings.
As always, very helpful & accommodating.
Danny is an excellent travel manager. He contacted me before the trip to make sure all was sorted. I have been booking with DialAFlight for 17 years
All worked out perfectly - and it was a complicated trip with many moving parts and 6 people starting in different countries. The DialAFlight app was easy to use and a great way to have everyone connected and updated as flight times changed in the lead up to the multi-faceted travel plan.
Just booked flights this time but always reassured by DialAflight's attention to detail. A call from our agent Ashley a few days before our trip meant so much.
Dominic was fantastic. This was the second time he assisted me, and his customer service is exceptional.
Can always depend on Roger to get me the best deals, special assistance, seats and keep me updated. Always polite and patient.
Thanks so much for your help William, especially with the Heathrow fire - you were still able to secure us a flight the very next morning. Well done!
Everything was perfect
You were great from the start with your help and advice and we knew you were there for us if we needed you. Thanks for being the "belt and braces" of our holiday.
As good as ever, thank you Fraser. You take all the stress out of travel
Customer service levels from Ryan and Guy are very high. Have used them for a long time now and trust their recommendations.
The only downside was not having a DAF rep to inform us of tours and activities
It all went really well. I'll give feedback on the hotel so you can inform other clients of the pros and cons in more detail
Hannah has been amazing with her customer service throughout
Inter Caribbean Airways have a reputation for being late. We were delayed 2 hours at Barbados awaiting flight to SLU. This airline is disorganised and has few controls, resulting in passengers taking oversize cabin baggage on board and then having to transfer it to the hold. Caribbean Airlines much better organised.
Vinnie is fantastic!
Excellent service from Ralph and Tristan. We were impressed with the service and will definitely be reccommending DialAFlight to family and friends. Many thanks!
A very reliable travel company. Wouldn't use anyone else now that I have discovered DialAFlight.
Everything you did for my trip was perfect, many thanks
We were surprised by the resort fees, completely unaware that there would be extra charges of $36 per day!
Everything was so easy and I did not have any worries at all. I was very happy with the customer care and support from Fraser
Perfect trip
Orlando Spragg always supports the client and provides an excellent service.
The crew were excellent but surprised for a 3 hour plus flight no food available other than a bag of pretzels. I appreciate it's BA economy but even Ryanair offers food if you pay for it
Very professional, excellent customer service. Book your flight, get your itinerary without delay, relax. DialAFlight will keep you up to date and are available throughout.
Always book with Kieran Greenfield, best there is.
Michelle is always polite and helpful no matter how many times we ask her to cancel or alter our travel arrangements.
Virgin Upper Class return flight on AirBus 300 with angled offset seating was not practical or comfortable'
Our holiday to St Lucia was one of the best we’ve had and Hotel Stolentime was exactly what we wanted with so many activities included. Thank you.
Glen did a great job!
Whoever wears a silk tie in the Caribbean? Prime ministers and funeral directors, perhaps - yet, here, in Gustavia, capital of the minuscule French territory properly known as Saint Barthelemy, they are on sale for £155 a pop.
Hermes, Prada, Louis Vuitton - all the designer stores have mini outposts here, lining Rue de la Republique like courtiers eager to impress visitors who step off the superyachts glistening in the harbour.
In the winter season, St Barths becomes a magnet for billionaires and celebrities, from Sir Paul McCartney and Simon Cowell to Pippa Middleton, whose in-laws, the Matthews, own the iconic Eden Rock hotel.
But this gorgeous island, classy and seductive, is also ideal for a pampering break for us mere mortals.
St Barths is a well-groomed and sleek island, where they heat the pools and chill the red wine.
Bizarrely, all the street names are in French and Swedish - so Rue General de Gaulle is also Ostra Strandgatan. This topsy-turvy isle was part of Sweden for almost a century - the only Caribbean island under Swedish rule for any length of time - and you can bet your woolly socks the snowed-in Scandinavians still rue the day, in 1878, when they gave up this little speck of paradise. France's Louis XVI had given the island to Sweden in 1784 in return for trading rights in Gothenburg - and Sweden returned it to France following a referendum!
Framed by bougainvillea and palm trees, the little church of St Bartholomew's delivers an amusing coup de theatre at noon, when its bells ring Praise To The Lord, The Almighty across the Gallic tin-roofs.
As far as the eye can see
From the Beach Club at the Hotel le Toiny on the island's Cote Sauvage you can spot a number of other islands. The hotel's English co-owner, Mandie Vere Nicoll, kindly gets off her sun-lounger to settle a dispute my wife and I are having about exactly which ones are visible - Saba, St Eustatius and St Kitts it turns out.
'This is my office,' says Mandie with a grin, pointing to a palm-roofed palapa where her little dog Gladys is standing guard.
And away from peak season, says Mandie, when the celebrities have moved on, can be the best time to visit - and it's easier to get reservations at the restaurants.
We hired a car, a tres sportif Mini Countryman, from a local firm - and found, admittedly, that driving was the only stressful thing here; think dodgems on top of a rollercoaster. Steep hills, sudden bends, potholes, goats, crazy Frenchmen.
The narrow roads are a Wacky Races of quad bikes, mokes, electric cars and scooters - plus trucks, vans and cement mixers as the island rebuilds after the devastation of Hurricane Irma in 2017.
There's little evidence of storm damage to be seen now, but it took St Barths more than a year to get its mojo back.
The majority of the island's 28 hotels have reopened, looking better than ever. A quarter of these are five-star, with lavish rooms and gastronomic restaurants.
Glamour and sophistication
If you're content with a big pool, but no beach, Hotel Christopher has a St Tropez-style glamour, while Hotel Le Toiny is quiet and sophisticated, with breakfast served beside your private plunge pool. If swimming from your front door appeals, Hotel Le Sereno is set beside Anse de Grand Cul de Sac, a lagoon with turtles, stingrays and richly-coloured coral.
Wherever you hang your straw hat, superb sands are nearby. St Barths is only ten square miles but has 16 beaches.
Colombier, Gouverneur and Salines are the stars, but when we arrive at the latter, it’s clear we’ve made a mistake.
I’d assumed there’d be all the usual beach bars, loungers and hawkers you find across the Caribbean, but non! Here, the glorious bay looks as unspoilt as it did in 1493 when Christopher Columbus named the island after his brother, Bartolomeo: a blaze of spotless white grains and turquoise waters with not a rum shop or boombox in sight.
Sheepishly, we head back up the hill in search of cold water and le pique-nique, marvelling at how the French have managed to create such a fabulous playground while still preserving its beauty.
First published in the Daily Mail - May 2019
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