Declan's help was much appreciated. Thank you.
A nice touch that Noah called me the day before my flight
Fantastic service from Jessie and Callum
Customer service was excellent
Keep on doing what you do!
Bella arranged my flight at very short notice - if I had not had the luck to find her there was no way I would have made it to Barbados. I sing her praises every day and your company will be my first port of call for future adventures
Excellent service as usual plus help with compensation claim re disrupted flight
Stevi and Fergus were excellent. Nothing was too much trouble for either of them - especially when I booked the wrong hotel at the beginning!
I have booked many times with Connie Lau. She is outstanding and friendly. I can email her at any time and she will get back to me with options and prices within 24 hours. Prior to departure Connie ensures that everything is in place for travel. Nothing is too much for her.
Superb once again. Thanks for all your help .
As always, a professional service with updates along the way as necessary. Always pleased with the service provided by DialAFlight.
The service by DialAFlight was great but British Airways has severely declined in quality. Seats were very cramped and poorly designed so the space under the seat in front wasn't clear for bag and feet due to metal structures. Will not be travelling with BA again. Unpleasant start and finish to our lovely holiday.
The usual excellent service. Wonderful trip went like clockwork
Great service, will absolutely be using again and will refer. Only feedback is that when quotes are given try to give an indication of if and when they may be subject to change.
Once I book with DialAFlight I can relax. Thank you Callum
It all worked perfectly thanks.
Am always happy with Bradley and his team. The personal touch is amazing and the prices are always the best.
Vinnie is consistently good with recommendations and organisation. Another memorable trip.
All OK except the transfers
Excellent service especially from Elisabeth Lidbury
We loved our stay in St Lucia - thanks to Lloyd as always for a good recommendation! That was our first time with all inclusive
Good service as expected.
Patrick, our customer service representative was excellent. He was available to answer any questions. He was professional, knew his products and knowledgeable. It was easy to contact him when abroad and all transfers went according to plan. I would book again with Patrick because of his consistent , reliable and outstanding customer service.
I have booked all my transatlantic holidays with you for the last 10 years. Tony Judge is very goodand never lets us down
Simply the best
Oliver Orr is a good agent with excellent customer service skills. Always goes that extra mile.
My adviser Oliver Orr was magnificent In arranging and keeping us up to date. No request was too much trouble for him.
Good communication and prompt action regarding flight changes
Always a good service
It was while having the de-stress Swedish massage the realisation hit me - everyone should enjoy this luxury on their holidays.
Mind you, I had the same thought while sipping rum punch on the beautiful white sandy beach, paddle boarding in the Caribbean Sea and watching the sun set over the island's palm trees.
In fact, it was a thought never far from my mind during our entire seven-day stay in Barbados. That's the thing about the Bajans - they not only make you feel welcome, but like you're part of the family.
I was offered more cocktails and rum than you can shake a stick at, kept well fed with delicious fresh produce every day (fried plantain, anyone?) and given the chance to try every watersport I could think of (the rubber rings are definitely one to blow away the cobwebs!) - and it all came from the friendliest team I could imagine.
A stay at Waves Hotel & Spa or Tamarind Resort, both owned by Elegant Hotels in the affluent St James area of the west coast of Barbados, is like nothing I’ve experienced before.
Staff are super friendly, attentive and always on hand - but give you enough distance should you want the space and time to yourself.
Relaxing on a lounger with drink in hand under the hot summer sun of the palm trees was definitely one way to forget about the daily routine of work back home for a while.
The barmen conjure up the most delicious cocktails (ask Arden at Tamarind for the chilli mango - it won't disappoint).
And the watersports team are just downright fun. Think tubing, sailing, paddle-boarding, waterskiing, wakeboarding and snorkelling - all included in the stay.
The all-inclusive package not only promises fun on the water - but ensures drinks are always flowing, food (and by food I mean delicious fine dining) is abundant, and kicking back and relaxing is simply the order of the day. In fact, you might never want to leave.
The Waves hotel is a chic four-star beachfront property - the modern and contemporary architecture filled with high-end designer beachscape furnishings.
With two restaurants from which to choose (the Seascape overlooking the beach and serving a locally-sourced fresh menu daily or the Shiso - an Asian fusion delight), a cafe serving fresh coffee, delicious hearty salads and homemade cakes all day, afternoon tea and fresh fruit and ice lollies delivered straight to your sun lounger if you wish - you certainly won't go hungry.
And that's before you've tried the cocktail list. I can highly recommend the Off The Lip and Gin Fizz delights.
If that all sounds too heady, the great thing about Elegant Hotels is that you can move freely between each of their seven resorts and an award-winning restaurant on the island.
It means you could enjoy breakfast on the beach at Waves, before a mid-afternoon massage and rum punch at the swim-up pool of Colony Club before enjoying cocktails and a lobster & jazz dance at sunset at Tamarind.
The water taxi ferries guests between each hotel - meaning you can hop on and off as you please depending on where the mood takes you.
We decided to split our holiday in two and spent half our time at Tamarind before moving on to Waves - less than a 10-minute drive further along the coast.
Bigger than Waves, with 104 bedrooms to 70, The Tamarind still feels like a private haven.
With ocean-view suites spread along the seafront, there was nothing better than waking up and enjoying a morning coffee on our balcony while watching the waves lap the shore just a stone's throw away.
In fact, the suite was so big (king-sized cloud-like bed included) that you could lounge around the room all day - and sunbathe on the balcony.
But that would mean missing out on all of the beautiful surroundings - and the delicious oatmeal fritters at breakfast weren't going to eat themselves.
First published in the Mail Online - January 2019
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