Excellent customer services 10-10
Excellent service and trip - can’t wait to make our next booking!
Always a great service
Brilliant holiday destination. Had the best time and would love to go back.
Another well managed booking, all ran smoothly. Holiday was fantastic. Galley Bay Antigua was luxurious.
It was very helpful to speak to a person when I had to make a change in travel plans.
Guy was incredible and ensured our whole holiday was perfect from start to finish. Thank you so much
Excellent service from Dylan as usual
Great. Always OK with service given.
BA plane two hours late taking off. One hour late returning. No apologies, not impressed with their customer care. Missed connection coming home.
Ashley was amazing. He was very patient whilst we were deciding on the perfect location for our family holiday! Once we had eventually nailed it down to a location he was able to come up with a selection of resorts within our price range which helped making a decision very easy!
Elliot is the best
Robbie was amazing. Very helpful
Wayne Bailey is excellent and always responsive
Firstly thank you to Emma for sorting out the filghts, she was very helpful and always happy to take my call. With all connections getting back home, it took us 19 hours to get back to Gatwick, now I understand why - Winair are short of staff, hence all the notifications from you that the flight times had been changed. I will not be useing Winair again, for now. Prefer to pay the extra money and use the French or Dutch Airlines to St Maarten.
Any problem always fixed quickly.
DialAFlight deliver what they promise. Abbie is always helpful and goes above and beyond to ensure all our travel needs are met.
Thank you very much Tommy for the organisation and support. Mum had a fabulous birthday.
Stuart always goes above and beyond, never lets us down and is always there if a problem arises
Tara was absolutely excellent in helping us find and book the honeymoon of our dreams. I can’t speak highly enough about how great her communication was, how friendly and polite she was, how knowledgeable she was on the best destination during this time of the year, and helping us find the best available trip for our budget.
James was extremely helpful and supportive
Very impressed with DialAFlight and keeping in touch up to a few days before travelling. Flights are also reasonable with options on payments.
Trevor and his team were very knowledgeable and kept us informed. Their customer focus had our best interests in mind at all times making us feel valued customers
Excellent service once again from Darryll and the team
Fantastic customer service from Calvin. He was patient and accommodating with our request which helped make our holiday a memorable one.
Great service and a pleasure to deal with
Jason is an excellent manager
Always great to work with such a great team.
Jamal was amazing - great service, helpful and our holiday was perfect.
As always you delivered a fantastic service. Efficient, reliable and helpful. Thank you DialAFlight and especially Amelia
It had been a long time since I had the chance to visit St Lucia and I was looking forward to it. Happily, I wasn't disappointed. It was my annual break - the one I take following the final of Strictly Come Dancing and before the start of the Strictly tour.
St Lucia is one of the Caribbean's loveliest islands. It's very lush, with much of it covered in rainforest, home to rare plants and animals including the delightfully named whistling frog and the wonderful St Lucia parrot.
What attracted me to The BodyHoliday resort was that there are so many things you can do - a variety of activities are offered by the hotel, with a daily programme of complimentary body treatments in the Wellness Centre and an unbelievable array of sports, all set in gorgeous scenery.
There are also excursions you can take from the island - to St Vincent, for example, or you can take a catamaran cruise to the Grenadines, which is fantastic. I did both on a previous visit and loved them.
I'd also enjoyed a trip to St Lucia's La Soufriere volcano, all sulphurous smells and primeval jungle - it felt like a scene from Jurassic Park.
This time I was looking to recharge the Tonioli batteries. I like my annual break to include brief outings, lots of good things to eat, some exercise and a couple of books.
For a start, the hotel's location was perfect: it is in a stunning spot, near to where they filmed the movie Dr Dolittle with Rex Harrison.
St Lucia has become very fashionable in recent years and The BodyHoliday resort is one of the Caribbean's leading all-inclusive spa resorts.
But the big surprise is that the resort is such good value. It's unbelievable what visitors get for their money. What makes it even more attractive for me is that it's largely an adults only place: we all love children, but sometimes you need a break from them.
Unusually for me on holiday, this time I kept fairly busy - going to the gym regularly, enticed by the prospect of classes in zumba, aerobics, yoga, spinning and the services of a personal trainer. Fitness--wise, you name it and they have it here. And it's all free of charge.
One of the big events at the resort this year is Jive June. It's being held from May 29 to June 26 and will introduce guests to the Cuban cha-ch-cha and salsa, the fiery Argentine tango, the Caribbean merengue, American jive and the energetic Colombian zumba - a whole month devoted to dance.
The resort says it is hoping to inspire more people to take up this amazing exercise and have some fun. There will be 19 daytime dance--fitness classes during the week plus three themed dance evenings led by guest presenters - Latin Night, Step By Step Dance Party, and Rock 'N' Roll Night - as well as a weekly zumba party and beach party.
But while there are lots of organised events, all free of charge, you don't have to join in. You can just relax in the sun and have lots of treatments.
I had an amazing four-hand Ayurvedic massage, which was beyond belief. I also enjoyed an oxygen facial, aromatherapy, and a foot and hand massage.
I spent 12 days at the resort but the time went by in a flash. Having been to the Indian Ocean a number of times recently, it was interesting to see how the Caribbean compared with a destination such as the Maldives.
While I love the Maldives - I don't think there is anything there like this. It is a completely different type of vacation: relaxation mixed with the feelgood factor you get from exercise and different therapies.
You could eat healthily at every meal, but you didn't have to - there are five restaurants and you can choose from a very wide range of good pasta dishes if you want to. I don't have lots of carbs very often, you know, because my body is a temple!
I'm very toned but I don't totally exclude carbs - I had a couple of pizzas there, which were lovely. But most of the time, when I'm away in the heat I eat grilled fish and salads. That's all I want.
They also have the most amazing juice bar. I used to have a daily ginger, turmeric and carrot juice, but you can have any combination you want.
And my holiday reading? Robert Harris's Dictator, the concluding volume of his Cicero trilogy. It's brilliant and I also gave a 'Ten' to the latest J.K. Rowling/Robert Galbraith thriller Career Of Evil, which was very good indeed - and a 'Ten' to the BodyHoliday resort, of course.
First published in the Mail on Sunday - May 2016
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