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You arranged our return flights to Barbados but within two hours of arriving we were told that our cruise was cancelled. You then arranged for us to fly back to the UK 24 hours later and since arriving home have provided an excellent customer service.
Always very helpful. Tyler is the person I deal with and he always sorts out any problems quickly.
Thanks to Logan and Cody for all their help. We are all home safely after having to return early from our holiday. Hopefully we will be booking our next trip when all is well.
Thanks so much for all your support. I truly appreciate all of you and the help you gave me to get back to the UK safely. Thanks to Bradley and all who helped.
We have used DialAFlight for over 12 years and cannot praise the team enough for their excellent support. From the early days of handling an airline going bust to repatriating us this last week under very difficult circumstances your professionalism and personal care has always been exceptional. We must have been through your entire team this last few days, calling you at all hours, but every one of you has continued to provide that special service we have come to take for granted. You have a unique team spirit that is rare these days and we wish you all the very best.
Adele is always on hand for any help we may require and is a pleasure to do business with.
Very helpful agent - excellent value flights and good communication.
Wonderful service as usual, thank you
Very efficient service in a very stressful time
Jordan was superb during this difficult time for travel. He allayed my fears and ensured we shall use your company always in the future. Well done him!
We were impressed with the interest John showed. Very personal and considerate.
Without you we wouldn’t be home. Thank you Spencer. We wouldn’t travel if we didn’t have you and your team.
I missed my flight but you found me a fight 2 days later while Virgin could not get me a flight until Friday
Ben was very efficient and managed to get us home early from Barbados this past weekend. Excellent service.
Matthew gave us outstanding service and got us home safely
Laura helped us return to the UK with new flights. Virgin Atlantic would have left us behind after cancelling our flights.
You are all brilliant
Can't thank Tim enough for the excellent service he always gives us
Teddy and Brian looked after us and got us home under very difficult circumstances
Noah is excellent - giving me a good deal each time I book through him
I can highly recommend DialAFlight, the customer service was excellent and the staff highly professional and helpful.
Everything went well until Covid 19 spoilt in in many ways but service at DialAFlight was excellent particularly that of Luke and Laura. Most helpful and friendly.
Nick and his team were on hand whenever we had a query especially when we thought we might not get back from Barbados on Thursday.
As always it was quick and easy to contact your very helpful and knowledgeable staff. Flight was changed quickly and I got home safely
Lawrence listened to our needs and delivered exactly what we wanted
Jenson contacted us in St Kitts to let us know our plane was flying
Mickey was excellent in getting us home in these difficult times. Will definitely use again in the future.
We would just like to thank Richard and his staff for all your help in getting us home.
Have used DialAFlight on numerous occasions and every time the service has been outstanding from booking to keeping you updated on changes. Very friendly, helpful, and professional.
Good communication throughout
It had been a long time since I had the chance to visit St Lucia and I was looking forward to it. Happily, I wasn't disappointed. It was my annual break - the one I take following the final of Strictly Come Dancing and before the start of the Strictly tour.
St Lucia is one of the Caribbean's loveliest islands. It's very lush, with much of it covered in rainforest, home to rare plants and animals including the delightfully named whistling frog and the wonderful St Lucia parrot.
What attracted me to The BodyHoliday resort was that there are so many things you can do - a variety of activities are offered by the hotel, with a daily programme of complimentary body treatments in the Wellness Centre and an unbelievable array of sports, all set in gorgeous scenery.
There are also excursions you can take from the island - to St Vincent, for example, or you can take a catamaran cruise to the Grenadines, which is fantastic. I did both on a previous visit and loved them.
I'd also enjoyed a trip to St Lucia's La Soufriere volcano, all sulphurous smells and primeval jungle - it felt like a scene from Jurassic Park.
This time I was looking to recharge the Tonioli batteries. I like my annual break to include brief outings, lots of good things to eat, some exercise and a couple of books.
For a start, the hotel's location was perfect: it is in a stunning spot, near to where they filmed the movie Dr Dolittle with Rex Harrison.
St Lucia has become very fashionable in recent years and The BodyHoliday resort is one of the Caribbean's leading all-inclusive spa resorts.
But the big surprise is that the resort is such good value. It's unbelievable what visitors get for their money. What makes it even more attractive for me is that it's largely an adults only place: we all love children, but sometimes you need a break from them.
Unusually for me on holiday, this time I kept fairly busy - going to the gym regularly, enticed by the prospect of classes in zumba, aerobics, yoga, spinning and the services of a personal trainer. Fitness-wise, you name it and they have it here. And it's all free of charge.
One of the big events at the resort this year is Jive June. It's being held from May 29 to June 26 and will introduce guests to the Cuban cha ch-cha and salsa, the fiery Argentine tango, the Caribbean merengue, American jive and the energetic Colombian zumba - a whole month devoted to dance.
The resort says it is hoping to inspire more people to take up this amazing exercise and have some fun. There will be 19 daytime dance-fitness classes during the week plus three themed dance evenings led by guest presenters - Latin Night, Step By Step Dance Party, and Rock 'N' Roll Night - as well as a weekly zumba party and beach party.
But while there are lots of organised events, all free of charge, you don't have to join in. You can just relax in the sun and have lots of treatments.
I had an amazing four-hand Ayurvedic massage, which was beyond belief. I also enjoyed an oxygen facial, aromatherapy, and a foot and hand massage.
I spent 12 days at the resort but the time went by in a flash. Having been to the Indian Ocean a number of times recently, it was interesting to see how the Caribbean compared with a destination such as the Maldives.
While I love the Maldives - I don't think there is anything there like this. It is a completely different type of vacation: relaxation mixed with the feelgood factor you get from exercise and different therapies.
You could eat healthily at every meal, but you didn't have to - there are five restaurants and you can choose from a very wide range of good pasta dishes if you want to. I don't have lots of carbs very often, you know, because my body is a temple!
I'm very toned but I don't totally exclude carbs - I had a couple of pizzas there, which were lovely. But most of the time, when I'm away in the heat I eat grilled fish and salads. That's all I want.
They also have the most amazing juice bar. I used to have a daily ginger, turmeric and carrot juice, but you can have any combination you want.
And my holiday reading? Robert Harris's Dictator, the concluding volume of his Cicero trilogy. It's brilliant and I also gave a 'Ten' to the latest J.K. Rowling/Robert Galbraith thriller Career Of Evil, which was very good indeed - and a 'Ten' to the BodyHoliday resort, of course.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
