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Very responsive, personable service and quick and easy to speak to advisors. Ian Newton was extremely helpful in resolving issues for us whilst on holiday.
Excellent service from start to finish. This is the third time we have used DialAFlight and would thoroughly recommend them. A pleasure to deal with.
I would like to thank Connie for her patience with my continuous questions and nervousness! I still don’t understand why Virgin badger us to check in online when they do so anyway when we arrive at the airport.
Great resort and the beach was just there
Staff are wanderful
Excellent support throughout. I had the utmost confidence in the process and great communication with Dennis. Would use again and highly recommend to others.
Seats fine but disappointed with their positioning as we thought we would have middle aisle ones
Excellent service and the agent really seemed to care about getting me the best flight.
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From the beginning to end the customer advisor was very helpful and professional.
Sean Furnival is amazing! Such a friendly travel manager who went above and beyond to ensure everything about our trip to Barbados was perfect. I'll definitely be booking with DialAFlight again!
Everything was good except we had to pay for our bags from Miami to Antigua, we were told all baggage was included.
Leo is excellent to deal with
As always you were fantastic - thank you very much.
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Perfect service from Natasha, first time using and won’t book another holiday without. Made booking a holiday hassle free
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From the first phone call customer service was professional and friendly. Emails were responded to promptly and every question answered in great detail. Nicole made me feel fully at ease about the whole process. I would definitely use again
Room was in furthest corner and above restaurant with aircon 24/7 - annoying so we got moved. We booked kosher food, but were told it was not available for return trip - annoying otherwise all great
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Thanks Jerry for what you did for us after we had to cancel twice due to illness, we can't thank you enough.
Good service overall from start to finish, no complaints.
Excellent service and delivery
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The flights out were terrible. I won't be flying American Airlines again or stopping off at JFK airport.
By my third day here, I'm finally comfortable with none of the hotel rooms in the British Virgin Islands coming with a door key. This corner of the Caribbean runs on trust.
No need to lock anything up and nothing seems to get nicked. There are other things missing. Many of the hotels don't bother with TVs - but I've found something better to watch: the pelicans skimming the surface of the smooth sea inches from your face, the frothing, red blooms of the tamarind trees, the hummingbird who joins me for my hotel breakfast.
Not to mention the broad shouldered giant iguana - the size of a cat - who, one day as I get back from the beach, lurches across my path with the threatening gait of Phil Mitchell on his way to a pub fight.
The BVIs are a little off the beaten path, and all the better for that.
Perched between Puerto Rico and Anguilla, the country consists of 60 islands, 20 of them inhabited and lots of them with silly sounding names: Great Dog, Prickly Pear, Fallen Jerusalem.
It's a strange nation in some respects: the Queen is on the stamps, they drive on the left and the bottled water is, almost without fail, Highland Spring. But the currency is the U.S. dollar and probably 90 per cent of the visitors are American.
It's a friendly place. One day, we're in a taxi heading out to a restaurant when the driver pulls over. A middle aged woman in big, hoopy earrings is waiting at the bus stop, obviously on her way to work.
'She's your chef,' says our driver. 'Do you mind if I pick her up?' Why would we?
We start off with a couple of nights at Guana Island, an 850-acre private island – so-called because locals reckon it resembles an iguana on the map. (In fact, it looks more like Rod Hull's Emu.) We're collected off the boat and driven up a winding hill through a cedar forest.
When we get to the top, we can see this piece of craggy rock in all its glory: lush, green, a lake with flamingoes, beaches on all sides.
There are never more than 30 people on Guana at a time. Our room is a whitewashed stone cottage with heavy wooden shutters. It wouldn't look out of place in the Algarve.
Dinner is served up overlooking the Caribbean, the lights on the yachts winking at us in the dark.
Andrei, the Romanian-born general manager who came here via Canada, tells me what he likes about the BVIs - the things it doesn't have. 'If you want the bright lights, go to Puerto Rico,' he says. 'There's no cinema in the BVIs. Or a nightclub to talk of.' Perfect for this city dweller.
I try paddleboarding for the first time (a cross between surfing and punting).
Another time, I'm given a lesson on how to sail a Hobiecat two-person catamaran. I'm rubbish, but it's a pleasant enough hour at sea. My only disappointment: when I snorkel, I'm the only person not to get a glimpse of the giant turtles.
You can see the sparkle of the water from almost everywhere in the BVIs, thanks to the fact that all the islands are so small and it's against the law to build higher than the tallest palm tree.
The sea is everything you'd expect: warm, gentle, deep blue. Forgive me if I sound like a child playing Top Trumps - but is there any sea in the world better than the Caribbean?
I snorkel most days and go for plenty of pre-breakfast swims. The beaches here all look like they've been Photoshopped – the water so blue, the perfectly placed palm trees.
There's no need to worry that the islands' most famous beach, a breathtaking bay called The Baths (named thus because slaves were brought here to be cleaned just before they went on sale), will be mobbed.
The morning we visit there are fewer than a dozen people on the sand. (Just make sure you avoid this beach on the day the cruise ship comes in.) I leave, after a week, a deep shade of brown, deeply relaxed and wondering where on earth I put my house keys…
First published in the Daily Mail - August 2016
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