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Another fantastic trip organised by Kieran Greenfield at DialAFlight. Already planning the next one
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First class attention. Very pleased with the support and information given by Emma. Very impressed
Matthew and the team are first class in every respect
Thanks Nicole and Theo for your excellent service and making it a smooth trip
We’ve relied on DialAFlight for decades now and wouldn’t go anywhere else
Great communication. Whole process was very smooth.
I tell all my friends about DialAFlight - for longhaul they are the best and Dennis takes the time to follow up on all bookings with a personal touch. No long waits for the phone to be picked up, always better rates than websites can offer and I can’t recommend them highly enough!
Excellent service and would recommend to anyone. Thank you Billy
Jerry always does a brilliant job for me
Great service
Sam was excellent and we would definitely return to book flights with him
As always, 5 stars
The connecting flight time was too short as BA was 45 mins delayed on take off ! Collecting suitcase at Joburg took 40 mins leaving a very tight time scale to go through security and check in so had to push in front of queue to get to flight before gate closed. Although this wasn’t your problem it was still a stressful 30 mins to get to plane on time through no fault of yours or mine
Thank you. 5 stars
We appreciated your help, however we will do everything to avoid flying with BA ever again. Their cost relative to performance is expensive in comparison with other airlines. In addition their service is also poor.
So much more than I could have asked for. So pleased I worked with DialAFlight
Excellent service from Shane and all at DialAFlight. I only ever use them as they are highly reliable, efficient, kind, go over and beyond to assist in all your travels
Leah Jessop, thanks for finding me a break despite my goalposts changing! All the help appreciated, definitely continue to use the agency, love the app, keeping in touch and knowing if things get delayed, you are on it.
BA outbound flight was on old aircraft - no centre toilets, door broken, no headphones plug broken, no blankets. Not your fault but a different experience coming back on a newer aircraft with more room
Sadie is so helpful - every mistake I make she comes to the rescue. Brilliant
Thank you so much for a very enjoyable experience. I was impressed with the professionalism and care by the staff. I would highly recommend DialAFlight.
Tommy is great, although I didn’t get a chance to call him back when he left a voicemail checking I was all sorted and ready to go. I always recommend DialAFlight to everyone I know. Staff are always so helpful and friendly.
Thank you very much indeed for a hugely successful holiday. All DialAFlight arrangements were brilliantly executed. We are very grateful.
Johannesburg airport shambolic but not your fault
Overall very pleased with your offering. Nice to talk to a real person and know that what was agreed will be dealt with promptly
Very well organised holiday.
Harriet Hall is very professional and highly knowledgeable. She pays close attention to her customers and makes them feel valued. She is friendly and welcoming and responds immediately to emails.
DialAFlight's professionalism and service inspires us to continue using its services. Many thanks!
Excellent service from Bruce!
By my third day here, I'm finally comfortable with none of the hotel rooms in the British Virgin Islands coming with a door key. This corner of the Caribbean runs on trust.
No need to lock anything up and nothing seems to get nicked. There are other things missing. Many of the hotels don't bother with TVs - but I've found something better to watch: the pelicans skimming the surface of the smooth sea inches from your face, the frothing, red blooms of the tamarind trees, the hummingbird who joins me for my hotel breakfast.
Not to mention the broad shouldered giant iguana - the size of a cat - who, one day as I get back from the beach, lurches across my path with the threatening gait of Phil Mitchell on his way to a pub fight.
The BVIs are a little off the beaten path, and all the better for that.
Perched between Puerto Rico and Anguilla, the country consists of 60 islands, 20 of them inhabited and lots of them with silly sounding names: Great Dog, Prickly Pear, Fallen Jerusalem.
It's a strange nation in some respects: the Queen is on the stamps, they drive on the left and the bottled water is, almost without fail, Highland Spring. But the currency is the U.S. dollar and probably 90 per cent of the visitors are American.
It's a friendly place. One day, we're in a taxi heading out to a restaurant when the driver pulls over. A middle aged woman in big, hoopy earrings is waiting at the bus stop, obviously on her way to work.
'She's your chef,' says our driver. 'Do you mind if I pick her up?' Why would we?
We start off with a couple of nights at Guana Island, an 850-acre private island – so-called because locals reckon it resembles an iguana on the map. (In fact, it looks more like Rod Hull's Emu.) We're collected off the boat and driven up a winding hill through a cedar forest.
When we get to the top, we can see this piece of craggy rock in all its glory: lush, green, a lake with flamingoes, beaches on all sides.
There are never more than 30 people on Guana at a time. Our room is a whitewashed stone cottage with heavy wooden shutters. It wouldn't look out of place in the Algarve.
Dinner is served up overlooking the Caribbean, the lights on the yachts winking at us in the dark.
Andrei, the Romanian-born general manager who came here via Canada, tells me what he likes about the BVIs - the things it doesn't have. 'If you want the bright lights, go to Puerto Rico,' he says. 'There's no cinema in the BVIs. Or a nightclub to talk of.' Perfect for this city dweller.
I try paddleboarding for the first time (a cross between surfing and punting).
Another time, I'm given a lesson on how to sail a Hobiecat two-person catamaran. I'm rubbish, but it's a pleasant enough hour at sea. My only disappointment: when I snorkel, I'm the only person not to get a glimpse of the giant turtles.
You can see the sparkle of the water from almost everywhere in the BVIs, thanks to the fact that all the islands are so small and it's against the law to build higher than the tallest palm tree.
The sea is everything you'd expect: warm, gentle, deep blue. Forgive me if I sound like a child playing Top Trumps - but is there any sea in the world better than the Caribbean?
I snorkel most days and go for plenty of pre-breakfast swims. The beaches here all look like they've been Photoshopped – the water so blue, the perfectly placed palm trees.
There's no need to worry that the islands' most famous beach, a breathtaking bay called The Baths (named thus because slaves were brought here to be cleaned just before they went on sale), will be mobbed.
The morning we visit there are fewer than a dozen people on the sand. (Just make sure you avoid this beach on the day the cruise ship comes in.) I leave, after a week, a deep shade of brown, deeply relaxed and wondering where on earth I put my house keys…
First published in the Daily Mail - August 2016
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