Thanks as always to Ralph Summers. I always recommend DialAFlight to family and friends and I will soon be booking a trip to the USA this summer.
I should have been informed of the single person’s supplement and the reason for the expense of the hotel room.
Toby was wonderful
We have used DialAFlight for over 20 years and would never consider going anywhere else.
Kylie Budinger is just brilliant - everything you could want in a travel consultant
Not sure why, but we never got the booked seats going out, and were split up although still in Premium Economy. Virgin gave us £40 each duty free items for the mistake. Flight back much better. DialAFlight info and follow up good by Vinnie.
DialAFlight never let me down.
Used Stuart for many years and recommend to many friends. Friendly, helpful and patient and always delivers the best hotels..
As always, Max was brilliant! He went that extra mile to ensure everything was beyond our expectations.
Blue Orchid and Coral Mist (where we stayed the first night) were gems, as long as you aren't too worried about the plumbing and breakfasts which one doesn't really need as each room has its own kitchen. Staff were very helpful and its situation on beach was beautiful. The quality of British Airways food was poor.
As always, many thanks Dylan Harris for all your help and support.
Roy Copeland is an absolute gem. He will take on the most complicated travel plans deliver an itinerary with a professionalism and ease that I have never come across with any travel agent anywhere.
We booked a last minute trip to Barbados all based on Danny Sharma’s recommendations. He gave us a great experience
Our holiday plans went without a hitch and we loved every minute. We have two more holidays booked with Mason but they will not be the last.
I'd have liked to choose from more than 2 suggested hotels, one of which was at the cruise ship terminal, but Island House was lovely, albeit on the flight path for Nassau airport, which would have been valuable information to know before we booked.
BA use really old planes on Barbados route. My flatbed needed crew assistance! Toilet door handle fell off! Screen didn’t show any films on outward trip -seat 13 A . Really need newer planes on this route.
Great service from start to finish.
Will be coming back to you for another trip.
As usual, professional helpful staff
Michelle as fab as ever!
Please let the airline know that they need to improve the diabetic meals. It is not only sweet things that need to be reduced but also the amount of carbs.
It was all very good, the room, the meals, and the facilities, including the beach and the service there. We had a good discount for the pool out of action, which did not affect us greatly. The pick up at the airport was rather casual with an old vehicle, but the return was fine.
Great work Gordon and team.
Gordon Hibbert, as ever excellent service
The only slight issue we had was when we arrived in Barbados there didn’t appear to be the private transfer there for us …no one was holding a DialAFlight board up. We eventually got it sorted
Exceptional service
I will definitely be using DialAFlight again. Everyone was very helpful and booking was very easy. All the details we needed were there in our app with no problems. Would definitely recommend to friends
We will be using you again.
Flights and hotel really good. Had to get a room upgrade at Sandpiper - but no extra charge.
Everything worked like clockwork. Your local rep was excellent
I have happy childhood memories of family holidays in St Lucia, so when I got engaged to Chloe I really wanted to take her there. I knew she would be bowled over.
The Sandals Resort was the perfect romantic place to stay. The 'no-kids' rule gives it a very chilled-out vibe and makes it ideal for a couples holiday.
Sandals boasts beachfront rooms, lush gardens and luxury amenities
NEW TO SANDALS
Our resort, Sandals Grande St Lucian, has new over-the-water bungalows with glass floor panels that allow you to look down into the sea. They also have outside hot tubs, over-water hammocks and the services of a butler who can organise restaurant bookings, serve an in-suite champagne breakfast or arrange a picnic.
I began to wonder how I'd managed all my life without my own butler. I always set out on a holiday intending to relax completely, but soon get restless. A great attraction here is the amount of activities available: canoeing, sailing, snorkelling, windsurfing, water skiing, aqua-triking, paddle-boarding, scuba-diving and kneeboarding, to name a few. For the less energetic, there are swim-up bars in five pools.
And as guests of Sandals Grande St Lucian we could use the amenities at its other St Lucia resorts, Regency La Toc and Halcyon Beach.
From the airport it took about 90 minutes to get to our resort; it must be the most scenic transfer in the world, through forests of banana trees with stunning views of sea and mountains.
Loved up: The newly engaged couple smile for the camera
SPOILT FOR CHOICE
Our resort had no fewer than 12 restaurants - plus access to the 15 restaurants at the two other properties. Chloe may be a model but she doesn't seem to have to worry too much about her diet. Both of us love Asian food - particularly sushi - which is available at a top-notch new restaurant called Soy.
We also loved the Indian restaurant Bombay, serving what I suppose you might call a posh curry -fabulous.
Beautiful views from the villas at Sandals
OUR NEW ROUTINE
We quickly settled into a daily round of eating and enjoying a little sport. We both snorkelled while I also had a go at water volleyball, playing with American guests. Chloe was on the sidelines to cheer me on.
Stand-up paddle-boarding has become our favourite holiday pastime: Chloe is a lot better at it than me, being more nimble and lighter and with better balance. We also loved the spa - a massage was wonderful for a shoulder injury I suffered recently.
The night-time entertainment impressed us. We really liked Arthur and his band, who performed hit after hit. After a few drinks everybody would be joining in a great singalong. It was great talking to him about music and bands - we've been in touch since we came back.
I resisted the temptation to get up and perform. After a couple of drinks I lose any bit of a singing voice that I have. It's a running joke. On my last birthday, we booked a really cool room with a karaoke machine. When I had my go, following a few drinks, I sounded like one of those X Factor contestants who come on and people laugh at!
Enjoy being on the water's edge on the Sandals villa deck
WAKE UP TO SEA VIEWS
Our greatest pleasure was our over-the-water bungalow. It was a thrill to open our curtains every morning and gaze out over the sea. We spent a lot of time peering through our see-through floor. At night it's surprising how many fish you can see - there's a light you can turn on and there they are. It's wonderful.
We had two butlers, Michael and Karen, and they were incredible. Michael's a massive Manchester United fan, and I'm a big Chelsea fan, so we had a lot of football chat.
Chloe's favourite part of the holiday was splashing around in the sea and looking for good places to take photographs. Taking pictures is a big part of the holiday: Chloe has 250,000 followers on Instagram and I think I've got about 450,000.
The biggest challenge all the time is taking pictures that we're both in - I use a ten-second timer which means I have to dash from the camera to get in the right position: I rely on Chloe to make sure I'm in the right place.
We have thousands of photographs - memories to look at when we get older, including those of St Lucia.
First published in the Mail on Sunday - January 2018
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