020·7962·9933
The staff were so helpful. I travel a lot and use DialAFlight every time
You arranged our return flights to Barbados but within two hours of arriving we were told that our cruise was cancelled. You then arranged for us to fly back to the UK 24 hours later and since arriving home have provided an excellent customer service.
Always very helpful. Tyler is the person I deal with and he always sorts out any problems quickly.
Thanks to Logan and Cody for all their help. We are all home safely after having to return early from our holiday. Hopefully we will be booking our next trip when all is well.
Thanks so much for all your support. I truly appreciate all of you and the help you gave me to get back to the UK safely. Thanks to Bradley and all who helped.
We have used DialAFlight for over 12 years and cannot praise the team enough for their excellent support. From the early days of handling an airline going bust to repatriating us this last week under very difficult circumstances your professionalism and personal care has always been exceptional. We must have been through your entire team this last few days, calling you at all hours, but every one of you has continued to provide that special service we have come to take for granted. You have a unique team spirit that is rare these days and we wish you all the very best.
Adele is always on hand for any help we may require and is a pleasure to do business with.
Very helpful agent - excellent value flights and good communication.
Wonderful service as usual, thank you
Very efficient service in a very stressful time
Jordan was superb during this difficult time for travel. He allayed my fears and ensured we shall use your company always in the future. Well done him!
We were impressed with the interest John showed. Very personal and considerate.
Without you we wouldn’t be home. Thank you Spencer. We wouldn’t travel if we didn’t have you and your team.
I missed my flight but you found me a fight 2 days later while Virgin could not get me a flight until Friday
Ben was very efficient and managed to get us home early from Barbados this past weekend. Excellent service.
Matthew gave us outstanding service and got us home safely
Laura helped us return to the UK with new flights. Virgin Atlantic would have left us behind after cancelling our flights.
You are all brilliant
Can't thank Tim enough for the excellent service he always gives us
Teddy and Brian looked after us and got us home under very difficult circumstances
Noah is excellent - giving me a good deal each time I book through him
I can highly recommend DialAFlight, the customer service was excellent and the staff highly professional and helpful.
Everything went well until Covid 19 spoilt in in many ways but service at DialAFlight was excellent particularly that of Luke and Laura. Most helpful and friendly.
Nick and his team were on hand whenever we had a query especially when we thought we might not get back from Barbados on Thursday.
As always it was quick and easy to contact your very helpful and knowledgeable staff. Flight was changed quickly and I got home safely
Lawrence listened to our needs and delivered exactly what we wanted
Jenson contacted us in St Kitts to let us know our plane was flying
Mickey was excellent in getting us home in these difficult times. Will definitely use again in the future.
We would just like to thank Richard and his staff for all your help in getting us home.
Have used DialAFlight on numerous occasions and every time the service has been outstanding from booking to keeping you updated on changes. Very friendly, helpful, and professional.
I have happy childhood memories of family holidays in St Lucia, so when I got engaged to Chloe I really wanted to take her there. I knew she would be bowled over.
The Sandals Resort was the perfect romantic place to stay. The 'no-kids' rule gives it a very chilled-out vibe and makes it ideal for a couples holiday.
Sandals boasts beachfront rooms, lush gardens and luxury amenities
NEW TO SANDALS
Our resort, Sandals Grande St Lucian, has new over-the-water bungalows with glass floor panels that allow you to look down into the sea. They also have outside hot tubs, over-water hammocks and the services of a butler who can organise restaurant bookings, serve an in-suite champagne breakfast or arrange a picnic.
I began to wonder how I'd managed all my life without my own butler. I always set out on a holiday intending to relax completely, but soon get restless. A great attraction here is the amount of activities available: canoeing, sailing, snorkelling, windsurfing, water skiing, aqua-triking, paddle-boarding, scuba-diving and kneeboarding, to name a few. For the less energetic, there are swim-up bars in five pools.
And as guests of Sandals Grande St Lucian we could use the amenities at its other St Lucia resorts, Regency La Toc and Halcyon Beach.
From the airport it took about 90 minutes to get to our resort; it must be the most scenic transfer in the world, through forests of banana trees with stunning views of sea and mountains.
Loved up: The newly engaged couple smile for the camera
SPOILT FOR CHOICE
Our resort had no fewer than 12 restaurants - plus access to the 15 restaurants at the two other properties. Chloe may be a model but she doesn't seem to have to worry too much about her diet. Both of us love Asian food - particularly sushi - which is available at a top-notch new restaurant called Soy.
We also loved the Indian restaurant Bombay, serving what I suppose you might call a posh curry -fabulous.
Beautiful views from the villas at Sandals
OUR NEW ROUTINE
We quickly settled into a daily round of eating and enjoying a little sport. We both snorkelled while I also had a go at water volleyball, playing with American guests. Chloe was on the sidelines to cheer me on.
Stand-up paddle-boarding has become our favourite holiday pastime: Chloe is a lot better at it than me, being more nimble and lighter and with better balance. We also loved the spa - a massage was wonderful for a shoulder injury I suffered recently.
The night-time entertainment impressed us. We really liked Arthur and his band, who performed hit after hit. After a few drinks everybody would be joining in a great singalong. It was great talking to him about music and bands - we've been in touch since we came back.
I resisted the temptation to get up and perform. After a couple of drinks I lose any bit of a singing voice that I have. It's a running joke. On my last birthday, we booked a really cool room with a karaoke machine. When I had my go, following a few drinks, I sounded like one of those X Factor contestants who come on and people laugh at!
Enjoy being on the water's edge on the Sandals villa deck
WAKE UP TO SEA VIEWS
Our greatest pleasure was our over-the-water bungalow. It was a thrill to open our curtains every morning and gaze out over the sea. We spent a lot of time peering through our see-through floor. At night it's surprising how many fish you can see - there's a light you can turn on and there they are. It's wonderful.
We had two butlers, Michael and Karen, and they were incredible. Michael's a massive Manchester United fan, and I'm a big Chelsea fan, so we had a lot of football chat.
Chloe's favourite part of the holiday was splashing around in the sea and looking for good places to take photographs. Taking pictures is a big part of the holiday: Chloe has 250,000 followers on Instagram and I think I've got about 450,000.
The biggest challenge all the time is taking pictures that we're both in - I use a ten-second timer which means I have to dash from the camera to get in the right position: I rely on Chloe to make sure I'm in the right place.
We have thousands of photographs - memories to look at when we get older, including those of St Lucia.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
