Your calls always answered within 5 rings.
Fantastic service, highly recommend Billy Gardner who always gets us the best price with no reduction on quality of service..
Very happy with the excellent service that I received. I was kept informed at all times .
Had a fantastic holiday in Antiqua. Stayed at 2 hotels recommended by Edward at DialAFlight and enjoyed both. All the arrangements worked perfectly
Perfect as always
Attention to detail were taken on board and our criteria and needs were met.
Niall arranged a business trip with flights and hotel perfectly as always - a great help for my non computer literate husband!
All good except no GF food on outward flight (corrected by you very promptly for return flight).
Thank you Craig and team DialAFlight. Recommend you to all our friends who have travel plans. Roll on next April!
Rebecca, was attentive and answered any queries promptly. The app is very useful and allows you to recheck information. Very competitive on pricing. Highly recommend them
Very good service thanks
You did a very good job. Thank you.
Shelley was excellent at understanding our requirements and arranging our trip. Everything went very smoothly. Have already recommended DialAFlight
Jade Williams most certainly exceeded our expectations of DialAFlight with no broken promises. She delivered what she promised and has shown that she is an excellent ambassador for your company.,
Great service provided by Philippa, easy booking process and any queries answered quickly and very pleasantly
Toby was great - I would recommend him anytime
Flight was great out but on our return journey we tried to get an upgrade but nothing was available.
Our agent Todd Cafferkey was brilliant: he understood our situation and did all that was necessary to make a solution happen - 10/10
I've recommended you to many friends. I will be booking another flight with you in the next 2/3 weeks
Great service!
A fantastic holiday. Great communication all the way through to getting on the plane. Just faultless.
Brody fantastic as usual!
I was impressed by Issac Price. He was very attentive and listened to what I needed. He delivered making things stress free for me. Excellent customer service. Keep up the good work.
Great service - before, during and on returning from holiday. Thanks to Dale for ensuring everything went so smoothly
Great service as usual .. thanks guys!
I had to cut short my holiday due to a family bereavement, but Libby took over sorting out a flight home, and within minutes it was done. I am so very grateful. I then received an email from Raphael with condolences. You guys are the absolute best. Thank you so much.
All went very well. No hassle and good follow up. Thanks!
Booking staff were fantastic and helpful. From the start of the enquiry to going on the trip! Thank you all, especially Tara
Declan was always there with any questions and emails sent to remind us in plenty of time
Very helpful, friendly and professional. Everything was excellent
Glen has been amazing. Very informative.
I have happy childhood memories of family holidays in St Lucia, so when I got engaged to Chloe I really wanted to take her there. I knew she would be bowled over.
The Sandals Resort was the perfect romantic place to stay. The 'no-kids' rule gives it a very chilled-out vibe and makes it ideal for a couples holiday.
NEW TO SANDALS
Our resort, Sandals Grande St Lucian, has new over-the-water bungalows with glass floor panels that allow you to look down into the sea. They also have outside hot tubs, over-water hammocks and the services of a butler who can organise restaurant bookings, serve an in-suite champagne breakfast or arrange a picnic.
I began to wonder how I'd managed all my life without my own butler. I always set out on a holiday intending to relax completely, but soon get restless. A great attraction here is the amount of activities available: canoeing, sailing, snorkelling, windsurfing, water skiing, aqua-triking, paddle-boarding, scuba-diving and kneeboarding, to name a few. For the less energetic, there are swim-up bars in five pools.
And as guests of Sandals Grande St Lucian we could use the amenities at its other St Lucia resorts, Regency La Toc and Halcyon Beach.
From the airport it took about 90 minutes to get to our resort; it must be the most scenic transfer in the world, through forests of banana trees with stunning views of sea and mountains.
SPOILT FOR CHOICE
Our resort had no fewer than 12 restaurants - plus access to the 15 restaurants at the two other properties. Chloe may be a model but she doesn't seem to have to worry too much about her diet. Both of us love Asian food - particularly sushi - which is available at a top-notch new restaurant called Soy.
We also loved the Indian restaurant Bombay, serving what I suppose you might call a posh curry -fabulous.
OUR NEW ROUTINE
We quickly settled into a daily round of eating and enjoying a little sport. We both snorkelled while I also had a go at water volleyball, playing with American guests. Chloe was on the sidelines to cheer me on.
Stand-up paddle-boarding has become our favourite holiday pastime: Chloe is a lot better at it than me, being more nimble and lighter and with better balance. We also loved the spa - a massage was wonderful for a shoulder injury I suffered recently.
The night-time entertainment impressed us. We really liked Arthur and his band, who performed hit after hit. After a few drinks everybody would be joining in a great singalong. It was great talking to him about music and bands - we've been in touch since we came back.
I resisted the temptation to get up and perform. After a couple of drinks I lose any bit of a singing voice that I have. It's a running joke. On my last birthday, we booked a really cool room with a karaoke machine. When I had my go, following a few drinks, I sounded like one of those X Factor contestants who come on and people laugh at!
WAKE UP TO SEA VIEWS
Our greatest pleasure was our over-the-water bungalow. It was a thrill to open our curtains every morning and gaze out over the sea. We spent a lot of time peering through our see-through floor. At night it's surprising how many fish you can see - there's a light you can turn on and there they are. It's wonderful.
We had two butlers, Michael and Karen, and they were incredible. Michael's a massive Manchester United fan, and I'm a big Chelsea fan, so we had a lot of football chat.
Chloe's favourite part of the holiday was splashing around in the sea and looking for good places to take photographs. Taking pictures is a big part of the holiday: Chloe has 250,000 followers on Instagram and I think I've got about 450,000.
The biggest challenge all the time is taking pictures that we're both in - I use a ten-second timer which means I have to dash from the camera to get in the right position: I rely on Chloe to make sure I'm in the right place.
We have thousands of photographs - memories to look at when we get older, including those of St Lucia.
First published in the Mail on Sunday - January 2018
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