Another well managed booking, all ran smoothly. Holiday was fantastic. Galley Bay Antigua was luxurious.
It was very helpful to speak to a person when I had to make a change in travel plans.
Guy was incredible and ensured our whole holiday was perfect from start to finish. Thank you so much
Excellent service from Dylan as usual
Great. Always OK with service given.
BA plane two hours late taking off. One hour late returning. No apologies, not impressed with their customer care. Missed connection coming home.
Ashley was amazing. He was very patient whilst we were deciding on the perfect location for our family holiday! Once we had eventually nailed it down to a location he was able to come up with a selection of resorts within our price range which helped making a decision very easy!
Elliot is the best
Robbie was amazing. Very helpful
Wayne Bailey is excellent and always responsive
Firstly thank you to Emma for sorting out the filghts, she was very helpful and always happy to take my call. With all connections getting back home, it took us 19 hours to get back to Gatwick, now I understand why - Winair are short of staff, hence all the notifications from you that the flight times had been changed. I will not be useing Winair again, for now. Prefer to pay the extra money and use the French or Dutch Airlines to St Maarten.
Any problem always fixed quickly.
DialAFlight deliver what they promise. Abbie is always helpful and goes above and beyond to ensure all our travel needs are met.
Thank you very much Tommy for the organisation and support. Mum had a fabulous birthday.
Stuart always goes above and beyond, never lets us down and is always there if a problem arises
Tara was absolutely excellent in helping us find and book the honeymoon of our dreams. I can’t speak highly enough about how great her communication was, how friendly and polite she was, how knowledgeable she was on the best destination during this time of the year, and helping us find the best available trip for our budget.
James was extremely helpful and supportive
Very impressed with DialAFlight and keeping in touch up to a few days before travelling. Flights are also reasonable with options on payments.
Trevor and his team were very knowledgeable and kept us informed. Their customer focus had our best interests in mind at all times making us feel valued customers
Excellent service once again from Darryll and the team
Fantastic customer service from Calvin. He was patient and accommodating with our request which helped make our holiday a memorable one.
Great service and a pleasure to deal with
Jason is an excellent manager
Always great to work with such a great team.
Jamal was amazing - great service, helpful and our holiday was perfect.
As always you delivered a fantastic service. Efficient, reliable and helpful. Thank you DialAFlight and especially Amelia
Fantastic agency
Billy Gardner is the best consultant out there
I have the best agent
As usual, service was friendly, helpful and it was a pleasure as always, to deal with Saf who arranged and administered our holiday. We could not be more pleased with the communication before, during and afterwards
I have happy childhood memories of family holidays in St Lucia, so when I got engaged to Chloe I really wanted to take her there. I knew she would be bowled over.
The Sandals Resort was the perfect romantic place to stay. The 'no-kids' rule gives it a very chilled-out vibe and makes it ideal for a couples holiday.
Sandals boasts beachfront rooms, lush gardens and luxury amenities
NEW TO SANDALS
Our resort, Sandals Grande St Lucian, has new over-the-water bungalows with glass floor panels that allow you to look down into the sea. They also have outside hot tubs, over-water hammocks and the services of a butler who can organise restaurant bookings, serve an in-suite champagne breakfast or arrange a picnic.
I began to wonder how I'd managed all my life without my own butler. I always set out on a holiday intending to relax completely, but soon get restless. A great attraction here is the amount of activities available: canoeing, sailing, snorkelling, windsurfing, water skiing, aqua-triking, paddle-boarding, scuba-diving and kneeboarding, to name a few. For the less energetic, there are swim-up bars in five pools.
And as guests of Sandals Grande St Lucian we could use the amenities at its other St Lucia resorts, Regency La Toc and Halcyon Beach.
From the airport it took about 90 minutes to get to our resort; it must be the most scenic transfer in the world, through forests of banana trees with stunning views of sea and mountains.
Loved up: The newly engaged couple smile for the camera
SPOILT FOR CHOICE
Our resort had no fewer than 12 restaurants - plus access to the 15 restaurants at the two other properties. Chloe may be a model but she doesn't seem to have to worry too much about her diet. Both of us love Asian food - particularly sushi - which is available at a top-notch new restaurant called Soy.
We also loved the Indian restaurant Bombay, serving what I suppose you might call a posh curry -fabulous.
Beautiful views from the villas at Sandals
OUR NEW ROUTINE
We quickly settled into a daily round of eating and enjoying a little sport. We both snorkelled while I also had a go at water volleyball, playing with American guests. Chloe was on the sidelines to cheer me on.
Stand-up paddle-boarding has become our favourite holiday pastime: Chloe is a lot better at it than me, being more nimble and lighter and with better balance. We also loved the spa - a massage was wonderful for a shoulder injury I suffered recently.
The night-time entertainment impressed us. We really liked Arthur and his band, who performed hit after hit. After a few drinks everybody would be joining in a great singalong. It was great talking to him about music and bands - we've been in touch since we came back.
I resisted the temptation to get up and perform. After a couple of drinks I lose any bit of a singing voice that I have. It's a running joke. On my last birthday, we booked a really cool room with a karaoke machine. When I had my go, following a few drinks, I sounded like one of those X Factor contestants who come on and people laugh at!
Enjoy being on the water's edge on the Sandals villa deck
WAKE UP TO SEA VIEWS
Our greatest pleasure was our over-the-water bungalow. It was a thrill to open our curtains every morning and gaze out over the sea. We spent a lot of time peering through our see-through floor. At night it's surprising how many fish you can see - there's a light you can turn on and there they are. It's wonderful.
We had two butlers, Michael and Karen, and they were incredible. Michael's a massive Manchester United fan, and I'm a big Chelsea fan, so we had a lot of football chat.
Chloe's favourite part of the holiday was splashing around in the sea and looking for good places to take photographs. Taking pictures is a big part of the holiday: Chloe has 250,000 followers on Instagram and I think I've got about 450,000.
The biggest challenge all the time is taking pictures that we're both in - I use a ten-second timer which means I have to dash from the camera to get in the right position: I rely on Chloe to make sure I'm in the right place.
We have thousands of photographs - memories to look at when we get older, including those of St Lucia.
First published in the Mail on Sunday - January 2018
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