Cody and Callum were very helpful
Declan McLean you are always brilliant, thanks for sorting another trip for us.
Don’t change anything. Loved the lady meeting me at the airport with DialAFlight on her whiteboard.
Chris is a great manager
Thank you to Seymour for the assistance and package he organised for us. We had a fabulous holiday and will recommend him to my family and friends.
Niall was great in arranging our trip. Very efficient and fast to respond and sort out everything we needed.
Have just returned as a customer - will be back again, very good
The problem was with Virgin. I have used them a lot for trips to the USA. I can’t believe how their standards have dropped so low
Raphael and the whole team were spot on. Always available for help and advice throughout. As always I would highly recommend to anyone.
Excellent service even till the penultimate moment.
Virgin premium economy was a good service. We had too many screaming babies but that was not their fault. Unimpressed with Upper Class. Quality of food was very poor. The seat formation had the feel of being packed like sardines.
Thank you Troy for great service again.
Communication and support EXCELLENT as ever. Thank you Rupert and your team.
Always perfect! Wouldn't use anyone else.
Riley is an asset
Be prepared for lengthy transit through BVI airports - they are in no hurry! Lots of form filling.
Always amazing when we book a holiday through Dominic
Hotel was excellent.
Excellent service as always
Noah - and everyone at DialAFlight - was proactive, friendly, helpful and excellent!!
Virgin inflight service is poor
It all worked perfectly
Thank you Robert for your continued efficient service.
Great service as always
Nothing is too much bother for the DialAFlight staff - always helpful before and during our holidays. Very competitive prices, would highly recommend them
Excellent service. You went above and beyond to get this holiday booked for us and it was amazing
Dominic was very helpful at all times - and will be booking future trips with him.
My travel went well. Will definitely book my next flight through DialAFlight.
Last Christmas, my sun-loving mother opened a small box, which had an airline luggage tag inside it. We were off together to Saint Lucia, one of the Caribbean's most attractive islands.
Specifically, to Anse Chastanet, in the jungle on the west coast of the island near Soufriere. It doesn't allow children, and so this promised to be a complete break for both of us (it does allow grown-up children, so I was allowed to go!).
Embracing Saint Lucian culture, the rooms and restaurants are decorated with native fabrics and the smiling staff are resplendent in traditional dress, with small numbers in their hats that reflect their marital status; one for single and looking; two for engaged; three for happily married. We liked to keep an eye on their hats throughout our stay for any change of status.
The hotel sits on a steep hill. On one side, rooms look over a perfectly formed sandy cove; on the other, the view is the Pitons - those dramatic mountains that rise out of the sea like prehistoric fangs.
It all reflects architect owner Nick Troubetzkoy's passion for nature. He plainly wants the foliage and the flowers, and the birdsong, to be an integral part of your holiday. The resort encompasses 600 lush tropical acres with two soft sand beaches. It's a World Heritage Site and the resort’s two crystal-clear bays are part of a designated marine reserve protecting miles of colourful coral reefs teeming with tropical fish.
Mr Troubetzkoy is obviously committed to green principles and is extremely environmentally conscious.
A dozen of the rooms are tucked in behind the coconut palms that line the beach and the remainder are built on the flower carpeted hillside. To make the most of the panoramic views and the refreshing trade winds, the octagonal whitewashed cottages come with wrap-around flower-draped balconies and louvered windows.
There are some very quirky and appealing touches to some of the suites. In one, the balcony is built around a full-grown red gommier tree; in another a flamboyant tree drapes its red blossoms around the balcony. Some have their fourth wall open entirely to the vistas, yet are still completely private.
The ethos is to embrace the outdoors: there is no glass, rather shutters that allow the gentle breeze to drift in.
No phones, no TVs, no air-con, not even any curtains.
We were woken each morning by the jungle cacophony, as though the birds were screaming for us to get up and make the most of every moment.
A gentle routine started to emerge.
After breakfast in the treehouse restaurant, I'd put on my gym gear. But instead of pounding the cross-trainers, I'd spend a sweaty hour exploring the jungle trails behind neighbouring beach, Anse Mammet. That took care of any guilt about spending the rest of the day horizontal.
My mother normally loves nothing more than to be out exploring the local markets, finding a great fishmonger and creating abundant feasts for her extended family. Here, she had little choice but to relax.
One afternoon, seduced by the promise of colourful reefs and abundant marine life, we boarded a boat for a snorkelling safari at the foot of the Pitons.
Julia, our guide, led us for an hour, wending our way above the underwater rock formations, signalling to creatures hiding in dark crevices or camouflaged in the coral.
She taught us how to dive to the shallow sea floor to get a better look at the shy puffer fish and pointed out a turtle drifting past.
Above Anse Chastanet lies Jade Mountain, a sister hotel that is different in character.
It's a modern structure that looks like something from the sci-fi series Lost, with a maze of walkways and bridges leading to the 24 huge rooms.
Our week was spent eating our way through the menus of the different restaurants. Our favourite evening was spent at Apsara, on the torch-lit beach, the waves a few metres from our table.
The food is a fusion of Caribbean Indian, like nothing we'd tasted before and utterly delicious. A week of eating, sleeping, swimming, snorkelling, reading and chatting passed in a flurry.
The bond between my mother and me has always been strong, but to spend a whole week together in such glorious surroundings was a rare treat.
My mother said it was one of the best holidays she's ever had - and I don't think she was just being polite.
First published in the Mail Online - October 2016
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