Thanks as always to Ralph Summers. I always recommend DialAFlight to family and friends and I will soon be booking a trip to the USA this summer.
I should have been informed of the single person’s supplement and the reason for the expense of the hotel room.
Toby was wonderful
We have used DialAFlight for over 20 years and would never consider going anywhere else.
Kylie Budinger is just brilliant - everything you could want in a travel consultant
Not sure why, but we never got the booked seats going out, and were split up although still in Premium Economy. Virgin gave us £40 each duty free items for the mistake. Flight back much better. DialAFlight info and follow up good by Vinnie.
DialAFlight never let me down.
Used Stuart for many years and recommend to many friends. Friendly, helpful and patient and always delivers the best hotels..
As always, Max was brilliant! He went that extra mile to ensure everything was beyond our expectations.
Blue Orchid and Coral Mist (where we stayed the first night) were gems, as long as you aren't too worried about the plumbing and breakfasts which one doesn't really need as each room has its own kitchen. Staff were very helpful and its situation on beach was beautiful. The quality of British Airways food was poor.
As always, many thanks Dylan Harris for all your help and support.
Roy Copeland is an absolute gem. He will take on the most complicated travel plans deliver an itinerary with a professionalism and ease that I have never come across with any travel agent anywhere.
We booked a last minute trip to Barbados all based on Danny Sharma’s recommendations. He gave us a great experience
Our holiday plans went without a hitch and we loved every minute. We have two more holidays booked with Mason but they will not be the last.
I'd have liked to choose from more than 2 suggested hotels, one of which was at the cruise ship terminal, but Island House was lovely, albeit on the flight path for Nassau airport, which would have been valuable information to know before we booked.
BA use really old planes on Barbados route. My flatbed needed crew assistance! Toilet door handle fell off! Screen didn’t show any films on outward trip -seat 13 A . Really need newer planes on this route.
Great service from start to finish.
Will be coming back to you for another trip.
As usual, professional helpful staff
Michelle as fab as ever!
Please let the airline know that they need to improve the diabetic meals. It is not only sweet things that need to be reduced but also the amount of carbs.
It was all very good, the room, the meals, and the facilities, including the beach and the service there. We had a good discount for the pool out of action, which did not affect us greatly. The pick up at the airport was rather casual with an old vehicle, but the return was fine.
Great work Gordon and team.
Gordon Hibbert, as ever excellent service
The only slight issue we had was when we arrived in Barbados there didn’t appear to be the private transfer there for us …no one was holding a DialAFlight board up. We eventually got it sorted
Exceptional service
I will definitely be using DialAFlight again. Everyone was very helpful and booking was very easy. All the details we needed were there in our app with no problems. Would definitely recommend to friends
We will be using you again.
Flights and hotel really good. Had to get a room upgrade at Sandpiper - but no extra charge.
Everything worked like clockwork. Your local rep was excellent
Last Christmas, my sun-loving mother opened a small box, which had an airline luggage tag inside it. We were off together to Saint Lucia, one of the Caribbean's most attractive islands.
Specifically, to Anse Chastanet, in the jungle on the west coast of the island near Soufriere. It doesn't allow children, and so this promised to be a complete break for both of us (it does allow grown-up children, so I was allowed to go!).
Embracing Saint Lucian culture, the rooms and restaurants are decorated with native fabrics and the smiling staff are resplendent in traditional dress, with small numbers in their hats that reflect their marital status; one for single and looking; two for engaged; three for happily married. We liked to keep an eye on their hats throughout our stay for any change of status.
The hotel sits on a steep hill. On one side, rooms look over a perfectly formed sandy cove; on the other, the view is the Pitons - those dramatic mountains that rise out of the sea like prehistoric fangs.
It all reflects architect owner Nick Troubetzkoy's passion for nature. He plainly wants the foliage and the flowers, and the birdsong, to be an integral part of your holiday. The resort encompasses 600 lush tropical acres with two soft sand beaches. It's a World Heritage Site and the resort’s two crystal-clear bays are part of a designated marine reserve protecting miles of colourful coral reefs teeming with tropical fish.
Mr Troubetzkoy is obviously committed to green principles and is extremely environmentally conscious.
A dozen of the rooms are tucked in behind the coconut palms that line the beach and the remainder are built on the flower carpeted hillside. To make the most of the panoramic views and the refreshing trade winds, the octagonal whitewashed cottages come with wrap-around flower-draped balconies and louvered windows.
There are some very quirky and appealing touches to some of the suites. In one, the balcony is built around a full-grown red gommier tree; in another a flamboyant tree drapes its red blossoms around the balcony. Some have their fourth wall open entirely to the vistas, yet are still completely private.
The ethos is to embrace the outdoors: there is no glass, rather shutters that allow the gentle breeze to drift in.
No phones, no TVs, no air-con, not even any curtains.
We were woken each morning by the jungle cacophony, as though the birds were screaming for us to get up and make the most of every moment.
A gentle routine started to emerge.
After breakfast in the treehouse restaurant, I'd put on my gym gear. But instead of pounding the cross-trainers, I'd spend a sweaty hour exploring the jungle trails behind neighbouring beach, Anse Mammet. That took care of any guilt about spending the rest of the day horizontal.
My mother normally loves nothing more than to be out exploring the local markets, finding a great fishmonger and creating abundant feasts for her extended family. Here, she had little choice but to relax.
One afternoon, seduced by the promise of colourful reefs and abundant marine life, we boarded a boat for a snorkelling safari at the foot of the Pitons.
Julia, our guide, led us for an hour, wending our way above the underwater rock formations, signalling to creatures hiding in dark crevices or camouflaged in the coral.
She taught us how to dive to the shallow sea floor to get a better look at the shy puffer fish and pointed out a turtle drifting past.
Above Anse Chastanet lies Jade Mountain, a sister hotel that is different in character.
It's a modern structure that looks like something from the sci-fi series Lost, with a maze of walkways and bridges leading to the 24 huge rooms.
Our week was spent eating our way through the menus of the different restaurants. Our favourite evening was spent at Apsara, on the torch-lit beach, the waves a few metres from our table.
The food is a fusion of Caribbean Indian, like nothing we'd tasted before and utterly delicious. A week of eating, sleeping, swimming, snorkelling, reading and chatting passed in a flurry.
The bond between my mother and me has always been strong, but to spend a whole week together in such glorious surroundings was a rare treat.
My mother said it was one of the best holidays she's ever had - and I don't think she was just being polite.
First published in the Mail Online - October 2016
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