Your calls always answered within 5 rings.
Compliments to Seymour for his care and attention from the start to the end of our booking.
Libby recommended the hotel and described it to a tee. Everything was perfect and we had a fantastic time.
I wouldn’t use any other company now to book a holiday. Amelia and the team are fantastic.
As always, Riley is a credit to your company.
We are so impressed with Liam, that we have already made another booking. I also passed his name and number on to friends. Being of a certain age he made sure that we were comfortable every step of the way
We recommend Billy to all our friends as he has booked our last 3 holidays in Barbados and provided excellent service..
Always first choice to speak with Saf.
Jessie was great - sorted out all problems when BA flight was rescheduled
Reid did a great job from start to finish, we even had 3 seats together without paying the extra to BA. He has arranged holidays for our family for around 20 years, which speaks volumes.
Sean Furnival went above and beyond, as always
Great service - we had a wonderful holiday. There was a problem on the outward flight but this was promptly dealt with by Virgin and appropriate compensation given. Will be returning to DialAFlight soon for our next booking.
Always great help and best prices! Thanks Ash
Great service!
Ross is amazing - professional, knowledgeable and always happy to help
I always appreciate your excellent service and the fact that you answer the phone immediately.
Virgin Atlantic no way as good as it was - the food was very poor for the price. Very disappointing!
Excellent support, staff very knowlegable. I was kept up to date throughout.
As always, excellent support from Tristan
Very pleased with the service and will be back for more
Consistent and reliable every time
Greg and the team from DialAFlight were outstanding from our initial enquiry to faultless delivery. Well done!
Slightly disappointed to find that the cost of taking a taxi from airport to hotel was 60% more than the suggested cost when we had enquired about arranging our transfer through DialAFlight
Once again, Gavin Dattani proved to be helpful and highly efficient.
Can't imagine a life without DialAFlight now.
Theo was very helpful - a good guy!
Brilliant staff, great service, already have and will continue to recommend to friends and family.
Thank you Katie for all your hard work
Hotel and food were great. Virgin disappointing on return flight as they arbitrarily changed our seats.
Grant was amazing and made everything easy.
Beware the resort tax is also taxed.
Last Christmas, my sun-loving mother opened a small box, which had an airline luggage tag inside it. We were off together to Saint Lucia, one of the Caribbean's most attractive islands.
Specifically, to Anse Chastanet, in the jungle on the west coast of the island near Soufriere. It doesn't allow children, and so this promised to be a complete break for both of us (it does allow grown-up children, so I was allowed to go!).
Embracing Saint Lucian culture, the rooms and restaurants are decorated with native fabrics and the smiling staff are resplendent in traditional dress, with small numbers in their hats that reflect their marital status; one for single and looking; two for engaged; three for happily married. We liked to keep an eye on their hats throughout our stay for any change of status.
The hotel sits on a steep hill. On one side, rooms look over a perfectly formed sandy cove; on the other, the view is the Pitons - those dramatic mountains that rise out of the sea like prehistoric fangs.
It all reflects architect owner Nick Troubetzkoy's passion for nature. He plainly wants the foliage and the flowers, and the birdsong, to be an integral part of your holiday. The resort encompasses 600 lush tropical acres with two soft sand beaches. It's a World Heritage Site and the resort’s two crystal-clear bays are part of a designated marine reserve protecting miles of colourful coral reefs teeming with tropical fish.
Mr Troubetzkoy is obviously committed to green principles and is extremely environmentally conscious.
A dozen of the rooms are tucked in behind the coconut palms that line the beach and the remainder are built on the flower carpeted hillside. To make the most of the panoramic views and the refreshing trade winds, the octagonal whitewashed cottages come with wrap-around flower-draped balconies and louvered windows.
There are some very quirky and appealing touches to some of the suites. In one, the balcony is built around a full-grown red gommier tree; in another a flamboyant tree drapes its red blossoms around the balcony. Some have their fourth wall open entirely to the vistas, yet are still completely private.
The ethos is to embrace the outdoors: there is no glass, rather shutters that allow the gentle breeze to drift in.
No phones, no TVs, no air-con, not even any curtains.
We were woken each morning by the jungle cacophony, as though the birds were screaming for us to get up and make the most of every moment.
A gentle routine started to emerge.
After breakfast in the treehouse restaurant, I'd put on my gym gear. But instead of pounding the cross-trainers, I'd spend a sweaty hour exploring the jungle trails behind neighbouring beach, Anse Mammet. That took care of any guilt about spending the rest of the day horizontal.
My mother normally loves nothing more than to be out exploring the local markets, finding a great fishmonger and creating abundant feasts for her extended family. Here, she had little choice but to relax.
One afternoon, seduced by the promise of colourful reefs and abundant marine life, we boarded a boat for a snorkelling safari at the foot of the Pitons.
Julia, our guide, led us for an hour, wending our way above the underwater rock formations, signalling to creatures hiding in dark crevices or camouflaged in the coral.
She taught us how to dive to the shallow sea floor to get a better look at the shy puffer fish and pointed out a turtle drifting past.
Above Anse Chastanet lies Jade Mountain, a sister hotel that is different in character.
It's a modern structure that looks like something from the sci-fi series Lost, with a maze of walkways and bridges leading to the 24 huge rooms.
Our week was spent eating our way through the menus of the different restaurants. Our favourite evening was spent at Apsara, on the torch-lit beach, the waves a few metres from our table.
The food is a fusion of Caribbean Indian, like nothing we'd tasted before and utterly delicious. A week of eating, sleeping, swimming, snorkelling, reading and chatting passed in a flurry.
The bond between my mother and me has always been strong, but to spend a whole week together in such glorious surroundings was a rare treat.
My mother said it was one of the best holidays she's ever had - and I don't think she was just being polite.
First published in the Mail Online - October 2016
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