Your calls always answered within 5 rings.
Beware the resort tax is also taxed.
Sadie gets 10 out of 10 for service
Helen was quick to react to the flight being changed by Virgin which meant we didn't lose a day of our holiday. In addition she was sensitive to a couple of issues our friends were experiencing which prevented them from joining us on our holiday.
Have been using DialAFlight for many years.
Callum did a great job once more
Owen Burrell is a star!
Regular contact very good
As always - amazing
Virgin Business Class is inferior to others we have used. They have crammed too many seats in ..
Richard and George were fantastic throughout - they are a credit to your company and brand.
Have had first class service from you since 2020 when we first used you.
As usual, Sean Furnival gave us a good price and excellent holiday.
Fabulous service - thank you!
Aidan was extremely helpful, was able to respond to all questions and even rang me to discuss. Excellent customer support
Thankfully I received your email regarding the relief charter flights from Jamaica and this information enabled a relative to get back to the UK (they never received this information from British Airways).
Absolutely wonderful holiday, thank you Patrick
Sean was excellent. Very helpful, professional and efficient
Always excellent service from Stan the man. I can trust DialAFlight to search out, sort and send me there. I recommend you highly to my circle.
St James had great water sport facilities included: Hobby Cat, wind surfing, paddle boards and canoes. The staff gave free lessons to get you started.
Gavin made sure we were ready for our holiday and had all the information we needed.
Jordan went over and beyond. Even during the disastrous Hurricane Melissa he was checking on me to ascertain my wellbeing. Thank you
Added charge for seat allocation after purchasing travel, not really acceptable. I did not think Virgin was going to follow the Michael O'Leary attitude to their customers.
Absolutely fantastic. Could not ask for any more. The service you receive just gets better every time
Excellent service from Dennis - everything went smoothly so will definitely book through him in the future.
Wayne looked after us and took care of everything as always. A few of my friends are now using him too.
Zoe is always great to work with, very efficient and knowledgeable
Was disappointed that Virgin charged an extra £900 for changes made to fly dates that took less than 5 minutes to alter
Matthew was great as always
Very responsive, personable service and quick and easy to speak to advisors. Ian Newton was extremely helpful in resolving issues for us whilst on holiday.
Excellent service from start to finish. This is the third time we have used DialAFlight and would thoroughly recommend them. A pleasure to deal with.
The first thing that hits you about the Windjammer Landing Villa Beach Resort is the sheer size of the place. You can see it before you arrive - and from absolutely miles away.
The 60-acre estate, draped along 60 acres of Saint Lucia’s northwest coast in Labrelotte Bay, completely dominates the landscape. The red-roofed, white buildings gleam in the Caribbean sun with the resort sitting above the largest, crescent-shaped, white sand beach on the island. It is a sight to behold.
Honeymooners and families alike flock to the picturesque spot which is just 20 minutes outside of Castries - St Lucia's capital and most exciting city - and 90 minutes from the airport.
With 116 suites and villas, five first class restaurants and an array of activities and water sports at your disposal it is an easy place to while away your days in the sunshine.
We arrived in a blur of excitement. Rum cocktails were thrust into our hands and we were ferried off to our villa a short shuttle ride up the hillside. The trade off in relying on shuttle buses to access your villa is immediately offset when you see the view.
High on the hillside with balconied bedrooms, marble bathrooms and a private pool – our home for the next week did not disappoint.
We spent our days swimming, snorkelling and sailing around the picturesque island.
THE PITONS
At night we drank Piton beer - named after the island’s two most famous mountains – and dined in each of the restaurants on the resort.
The multi-level seafood and steak restaurant, Upper Deck, was the pick of the bunch. With the calm waters lapping against the shore and palm trees silhouetted against the sunset, we enjoyed grilled prawns and filet mignon accompanied by South American cabernet sauvignon.
Our other favourite eatery was the lovely Papa Don’s, nestled in the hillside the open-air venue serves rustic, Italian dishes accompanied with a collection of scrumptious Caribbean cocktails.
In the mornings we would devour delicious breakfasts from the Dragonfly restaurant next to the resort’s main pool and look out at the beach before heading off to explore the island.
The island is itself a historical enigma - St Lucia changed hands between Britain and France 14 times (sparking 14 separate wars!). In 1814, the British took definitive control of the island. Because the island's switching between British and French control had caused so much conflict, Saint Lucia was also known as the 'Helen of the West Indies' - a reference to Helen of Troy, the wife of Menelaus, whose abduction by Paris led to the Trojan War.
In 1979 it became an independent state of the Commonwealth. Today many of the locals speak Creole owing to their French history, while much of the architecture is British.
JAZZ & ARTS FESTIVAL
St Lucia has a strong music tradition and the biggest festival of the year is the internationally-renowned St Lucia Jazz & Arts Festival, held in early May at multiple venues throughout the island. It encompasses culture, visual art, alternative music, education, fashion and food and draws visitors and musicians from around the world.
We set off on an island adventure and hiked through the rainforest and swam under waterfalls.
The volcano mud baths are an absolute must but nothing beats the catamaran cruises.
With our legs dangling off the front of the boat we glided over the water, rum punch in hand, as we watched the stunning sunset.
St Lucia also prides itself on its beauty under the sea, where scuba divers can explore the island’s magical coral bays and colourful marine life that will make your eyes bulge.
For those wanting to unwind further then Windjammer’s brand-new spa is the place for you.
The 6,500 square ft centre opened its doors last year and with six treatment rooms, a Japanese soaking tub, steam rooms and an outdoor rain shower, your every need is catered for in splendid style.
As our week drew to a close we reluctantly said our goodbyes and as the plane took off we looked down one last time at the island paradise of St Lucia. Well, not the last time actually. A return is being planned as we speak.
First published in the Mail Online - January 2017
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