Your calls always answered within 5 rings.
As always, very helpful & accommodating.
Danny is an excellent travel manager. He contacted me before the trip to make sure all was sorted. I have been booking with DialAFlight for 17 years
All worked out perfectly - and it was a complicated trip with many moving parts and 6 people starting in different countries. The DialAFlight app was easy to use and a great way to have everyone connected and updated as flight times changed in the lead up to the multi-faceted travel plan.
Just booked flights this time but always reassured by DialAflight's attention to detail. A call from our agent Ashley a few days before our trip meant so much.
Dominic was fantastic. This was the second time he assisted me, and his customer service is exceptional.
Can always depend on Roger to get me the best deals, special assistance, seats and keep me updated. Always polite and patient.
Thanks so much for your help William, especially with the Heathrow fire - you were still able to secure us a flight the very next morning. Well done!
Everything was perfect
You were great from the start with your help and advice and we knew you were there for us if we needed you. Thanks for being the "belt and braces" of our holiday.
As good as ever, thank you Fraser. You take all the stress out of travel
Customer service levels from Ryan and Guy are very high. Have used them for a long time now and trust their recommendations.
The only downside was not having a DAF rep to inform us of tours and activities
It all went really well. I'll give feedback on the hotel so you can inform other clients of the pros and cons in more detail
Hannah has been amazing with her customer service throughout
Inter Caribbean Airways have a reputation for being late. We were delayed 2 hours at Barbados awaiting flight to SLU. This airline is disorganised and has few controls, resulting in passengers taking oversize cabin baggage on board and then having to transfer it to the hold. Caribbean Airlines much better organised.
Vinnie is fantastic!
Excellent service from Ralph and Tristan. We were impressed with the service and will definitely be reccommending DialAFlight to family and friends. Many thanks!
A very reliable travel company. Wouldn't use anyone else now that I have discovered DialAFlight.
Everything you did for my trip was perfect, many thanks
We were surprised by the resort fees, completely unaware that there would be extra charges of $36 per day!
Everything was so easy and I did not have any worries at all. I was very happy with the customer care and support from Fraser
Perfect trip
Orlando Spragg always supports the client and provides an excellent service.
The crew were excellent but surprised for a 3 hour plus flight no food available other than a bag of pretzels. I appreciate it's BA economy but even Ryanair offers food if you pay for it
Very professional, excellent customer service. Book your flight, get your itinerary without delay, relax. DialAFlight will keep you up to date and are available throughout.
Always book with Kieran Greenfield, best there is.
Michelle is always polite and helpful no matter how many times we ask her to cancel or alter our travel arrangements.
Virgin Upper Class return flight on AirBus 300 with angled offset seating was not practical or comfortable'
Our holiday to St Lucia was one of the best we’ve had and Hotel Stolentime was exactly what we wanted with so many activities included. Thank you.
Glen did a great job!
The first thing that hits you about the Windjammer Landing Villa Beach Resort is the sheer size of the place. You can see it before you arrive - and from absolutely miles away.
The 60-acre estate, draped along 60 acres of Saint Lucia’s northwest coast in Labrelotte Bay, completely dominates the landscape. The red-roofed, white buildings gleam in the Caribbean sun with the resort sitting above the largest, crescent-shaped, white sand beach on the island. It is a sight to behold.
Honeymooners and families alike flock to the picturesque spot which is just 20 minutes outside of Castries - St Lucia's capital and most exciting city - and 90 minutes from the airport.
With 116 suites and villas, five first class restaurants and an array of activities and water sports at your disposal it is an easy place to while away your days in the sunshine.
We arrived in a blur of excitement. Rum cocktails were thrust into our hands and we were ferried off to our villa a short shuttle ride up the hillside. The trade off in relying on shuttle buses to access your villa is immediately offset when you see the view.
High on the hillside with balconied bedrooms, marble bathrooms and a private pool – our home for the next week did not disappoint.
We spent our days swimming, snorkelling and sailing around the picturesque island.
THE PITONS
At night we drank Piton beer - named after the island’s two most famous mountains – and dined in each of the restaurants on the resort.
The multi-level seafood and steak restaurant, Upper Deck, was the pick of the bunch. With the calm waters lapping against the shore and palm trees silhouetted against the sunset, we enjoyed grilled prawns and filet mignon accompanied by South American cabernet sauvignon.
Our other favourite eatery was the lovely Papa Don’s, nestled in the hillside the open-air venue serves rustic, Italian dishes accompanied with a collection of scrumptious Caribbean cocktails.
In the mornings we would devour delicious breakfasts from the Dragonfly restaurant next to the resort’s main pool and look out at the beach before heading off to explore the island.
The island is itself a historical enigma - St Lucia changed hands between Britain and France 14 times (sparking 14 separate wars!). In 1814, the British took definitive control of the island. Because the island's switching between British and French control had caused so much conflict, Saint Lucia was also known as the 'Helen of the West Indies' - a reference to Helen of Troy, the wife of Menelaus, whose abduction by Paris led to the Trojan War.
In 1979 it became an independent state of the Commonwealth. Today many of the locals speak Creole owing to their French history, while much of the architecture is British.
JAZZ & ARTS FESTIVAL
St Lucia has a strong music tradition and the biggest festival of the year is the internationally-renowned St Lucia Jazz & Arts Festival, held in early May at multiple venues throughout the island. It encompasses culture, visual art, alternative music, education, fashion and food and draws visitors and musicians from around the world.
We set off on an island adventure and hiked through the rainforest and swam under waterfalls.
The volcano mud baths are an absolute must but nothing beats the catamaran cruises.
With our legs dangling off the front of the boat we glided over the water, rum punch in hand, as we watched the stunning sunset.
St Lucia also prides itself on its beauty under the sea, where scuba divers can explore the island’s magical coral bays and colourful marine life that will make your eyes bulge.
For those wanting to unwind further then Windjammer’s brand-new spa is the place for you.
The 6,500 square ft centre opened its doors last year and with six treatment rooms, a Japanese soaking tub, steam rooms and an outdoor rain shower, your every need is catered for in splendid style.
As our week drew to a close we reluctantly said our goodbyes and as the plane took off we looked down one last time at the island paradise of St Lucia. Well, not the last time actually. A return is being planned as we speak.
First published in the Mail Online - January 2017
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